Digital Future: A Recovery Roadmap Ideating Through Technology

whitePaper | November 15, 2022

The COVID-19 pandemic not only dramatically limited travel but also caused permanent shifts in traveler behavior, forever changing “business as usual” for airlines. No touchpoints with travelers have changed more profoundly than loyalty programs. In 2020, airline industry revenues totaled $328 billion, about 40% of revenue from the previous year, McKinsey reports. Benefits designed for frequent flyers continue to lose their efficacy as uncertainty around the return of business travel remains.

whitePaper | September 28, 2022

5G allows IoT devices to communicate and share data faster than ever. 5G boosts cellular bandwidth, making it easier to network large numbers of IoT devices together. 5G offers ultra-low latency that reduces data processing and internet response times.

whitePaper | February 10, 2020

In recent years, there have been remarkable breakthroughs in technology which have led to exciting advancements in the way travel and leisure operators conduct business and attract new consumers. It’s been a period of discovery, with operators finding that the strategies that worked in the past, don’t work now. As the recent fate of Thomas Cook shows, there has been casualties as a result. Technology developments are showing no sign of slowing down, as innovation races to keep up with consumer’s expectations. While some brands have already adopted experience apps and slick social media campaigns, others are still in the discovery stage; soaking in insight while incrementally applying updates to their business model. The more businesses lag behind, the more their counterparts will thrive, and that’s a dangerous position to be in. Generation Z, the first digitally native generation, is quickly moving into the prime purchasing position.

whitePaper | October 1, 2022

As international travel recovers from the impact of a global pandemic, there are significant new opportunities ahead for the travel mobility market. Beyond expanding roaming services, 5G networks and eSIMs are just some of the solutions shaping the future of travel mobility

whitePaper | June 21, 2022

consumer trends, will chart the new age of travel. It is, therefore, imperative that the industry not only meets the ongoing requirements, but also anticipates its talent requirements for the future. By 2029, it is expected to account for about 53 million jobs.

whitePaper | November 8, 2019

When it comes to booking business travel, whether you’re responsible for the travel arrangements of a small company with frequent, high-spending travellers, or a business owner who struggles to manage their own bookings, this guide will simplify everyday corporate travel processes. Flight Centre Business Travel has a team of over 170 Travel Experts that book business travel every day. There isn’t anything they don’t know about arranging corporate travel, which is why they’re our ‘experts’. And as Experts, they have some invaluable advice for others that are booking travel for business.