2019 Travel Trends and Expectations

| December 27, 2018

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Consider this report a round -trip ticket through the mind of today’s American consumer and their expectations and attitudes about travel in 2019. As aspirational as travel is, requiring daring and imagination, it also calls for immense practicality and preparation on the part of the traveler. After all, you can’t get to Iceland if your passport is expired, your PTO hasn’t been approved or you’ve neglected to book your flight and lodging

Spotlight

Meritage Hospitality Group

Inspired by Opportunity, Success through Service. Meritage Hospitality Group owns and operates over 300 Wendy's Restaurants in 16 states which fuel the fire for us to be able to build and expand our portfolio of Casual Dining concepts which currently includes Twisted Rooster, Wheelhouse, Freighters Eatery & Taproom & Stan Diego Baja Taco Kitchen.

OTHER ARTICLES

Impact of coronavirus on the travel industry

Article | February 29, 2020

Since first being identified in late-2019 in the Wuhan region of China, coronavirus COVID-19 has spread to dozens of countries around the world. The virus primarily passes from one person to others during coughing or sneezing. The time between exposure and the onset of symptoms is around five days. There is currently no vaccine or treatment. The outbreak is inevitably having an enormous impact on the travel industry, ranging from hotel and cruise ship quarantines to airlines halting flights in some regions.

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What positive travel trends could come from coronavirus?

Article | February 29, 2020

Who’s ready for some good news? Well, we’re probably not going to hear any truly good news, especially in the travel world, for some time. But that doesn’t mean we can’t speculate about positive developments in the post-COVID world. From better environmental protections to more flexible booking options, here are some ways travel could improve in the long run.

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How will travel loyalty programs respond to coronavirus?

Article | February 29, 2020

During Q4 2019 I had multiple conversations with companies from the hospitality, retail and banking sectors that were either launching or redefining their loyalty programs. In all cases, companies were looking to provide greater value to their members and to stand out from the crowd of meaningless programs. As we all know, things have changed, and plans have been by more urgent matters.There is, however, a tremendous opportunity right now for loyalty programs to step up during the ongoing coronavirus crisis and show why being a member makes a difference.

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TRAVEL TECHNOLOGY

Emerging Key Technology Trends That Is Revolutionizing The Travel Industry

Article | February 29, 2020

Technology advancements have changed the way we travel. And some of the new developments promise an improved day-to-day operation and interactive experiences for the customers. With the help of technologies, thousands of companies have transformed their conventional accommodation and traveling experiences. Travelers have gained free access to chart their journey, arrange required services, and enjoy hassle-free traveling. And the best part of this is, the ability to acquire all without leaving the comfort of home. However, there has been a paradigm shift in the travel industry with the development of some emerging techs around the world. So let’s check out what these technologies are, how they are going to impact, and the way it is going to change the entire traveling experience. Key Tech Trends In Traveling 1. AI Chatbots Chatbots powered by artificial intelligence is the most sensible investment. It helps users to talk with chatbots through messaging platforms like Facebook Messenger, Skype, or Slack. With the data stored in these chatbots, they recommend the best locations, tips, and price-alerts, thus, impact the decisions of the customers. During the trip, it would prompt the traveler about check-in updates and flight delays. Some of the booking sites that use chatbots include Skyscanner, Kayak, Booking.com, etc. 2. AR & VR Thanks to the development of augmented reality and virtual reality, potential customers can now take a virtual tour of the resort or hotel from anywhere around the world. It assists not only the customer to choose the best option for them but also helps the hotels to promote their facilities. With AR and VR, the possibilities in the travel industry are infinite. 3. Recognition Technology Due to the Covid-19 crisis, one of the biggest fears a customer faces is coming in contact with an infected person. But, the recognition technology assists in both check-in and check-out from the hotel with the help of retina scanning, facial recognition, and other biometric identifications. 4. Smart Rooms with IoT A wide number of hotels have moved towards the Internet of Things for their rooms. It enhances the entire customer experience via customized and potential control to the rooms while detecting any problem that can be faced by them. 5. Contactless Payment Last but not the least, contactless payment is another form of advancement in travel tech that allows companies to process payments quickly and saves time for the customers who don’t have cash or access to their debit or credit card. What’s Next? For every company that is operating in the travel industry, it is important to keep up with the technological trends. Understanding and using the tech mentioned will help in providing a better experience for the customer and optimize business along with the overall performance of the business. If you want to know more about these technologies and their adoption then have an IT consultant from experienced experts and acquire the in-depth information.

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Spotlight

Meritage Hospitality Group

Inspired by Opportunity, Success through Service. Meritage Hospitality Group owns and operates over 300 Wendy's Restaurants in 16 states which fuel the fire for us to be able to build and expand our portfolio of Casual Dining concepts which currently includes Twisted Rooster, Wheelhouse, Freighters Eatery & Taproom & Stan Diego Baja Taco Kitchen.

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