44 epic things to do in Melbourne

As The Sweet Wanderlust, I’d be failing at my blog (and life) mission to bring you the world’s best desserts if I didn’t include Melbourne’s best freakshakes at the top of the list. Sure, there’s culture, music and history that makes this city amazing, and if you keep reading, you’ll learn all about it.

Spotlight

Collette

Here at Collette, we’ve been guided travel experts for nearly 100 years. We offer more than 160 tours to destinations on all seven continents. Drawing on our rich history, we are driven by our values of caring more and doing more for our guests. Our Headquarters are located in Pawtucket, Rhode Island with divisions in the United Kingdom, Canada, and Australia.

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Travel Technology

Improve Efficiency with 7 Trending Hospitality Management Software

Article | May 5, 2023

Embrace the power of technology and revolutionize your hospitality business! Discover the latest trends in hospitality management software for enhanced efficiency and unforgettable guest experiences. Staying ahead of the competition requires embracing innovative technologies in the rapidly evolving hospitality industry. Hospitality management software is crucial in streamlining operations, enhancing guest experiences, and boosting efficiency. This article will explore seven trending hospitality management software solutions that are revolutionizing the industry. From property management systems to guest experience platforms, these cutting-edge tools offer a wide range of features and capabilities. 1. TravelNet Solutions TravelNet Solutions offers exceptional hospitality property management software, Track, which is designed to streamline operations and elevate guest experiences. At the heart of Track is its flagship property management system (PMS), a robust solution that efficiently handles all the back-office requirements, including trust accounting, automation, and housekeeping. What sets Track apart is its best-in-class hospitality customer relationship management (CRM) module. Its integrated system enables guest-related activity to link seamlessly with their record, eliminating the need for module switching or legacy record-keeping methods. Everything is securely stored in the cloud which ensures smooth functionality and accessibility. Additionally, TravelNet Solutions provides Track Pulse Contact Center Software by further enhancing customer interactions. 2. AmTrav AmTrav provides cutting-edge software for the hospitality industry by revolutionizing traditional business travel solutions. Unlike clunky and frustrating systems, AmTrav is a seamless software and service platform designed to cater to the needs of modern businesses. By focusing on solving current challenges such as meetings and group travel, it offers a comprehensive suite of features. Its connected platform ensures a unified experience through streamlining business travel management. Tailored specifically for hospitality management systems, it optimizes productivity and efficiency, making travel business a breeze. With its commitment to assisting business travelers, AmTrav goes beyond being a mere software SaaS platform. 3. Operto Guest Technologies Operto'sadvanced travel and hospitality management software enables seamless oversight of operations by consolidating PMS, access, and guest experience solutions into a user-friendly platform. With its innovative technology, one can effortlessly automate housekeeping scheduling and task management operations. By implementing simple and complex scheduling rules, the platform eliminates guesswork and assigns tasks to appropriate personnel. Operto Connect is a comprehensive hospitality operating system that integrates property management tools into a unified platform. From importing and managing guest reservations to controlling intelligent locks, thermostats, and noise monitoring on a per-room basis, Operto streamlines operations. This hospitality management system combines IoT hardware solutions with intuitive software to enhance guest experiences and drive operational efficiencies for property owners and managers alike. 4. Spotnana Spotnana, a hospitality software, revolutionizes travel management with its comprehensive features. The platform simplifies the complexities of travel management by highlighting global travel policies, traveler health and safety, and robust analytics. Powered by a modern infrastructure, it enables a new generation of travel experiences, providing travelers with a wide range of unbiased options through deep direct NDC integrations with major airlines worldwide. Spotnana's platform ensures unprecedented visibility and control on a global scale, empowering businesses to optimize their travel programs. With dynamic global policies and unrivaled search capabilities, Spotnana's hospitality management tools future-proof the travel program and streamline operations. 5. Deem, Inc. Deem is a hospitality management system software that caters to the evolving needs of employees and companies alike. Designed to enhance productivity, problem-solving capabilities, and cost control, Deem provides travel managers with a customizable and user-friendly platform to service their travelers efficiently. With a mobile-first approach, its intuitive suite of travel booking and hospitality management tools, led by Etta, enables seamless hotel, air, and car accommodation bookings from any device. Etta's accessibility and user-friendly interface ensure effortless travel planning, updates, itinerary changes, and more, even while on the go. The hotel management software provider's corporate travel booking solution is adopted by global travel management companies and corporate customers due to its unrivaled searches, personalized support, and valuable program insights. 6. ITILITE A fully integrated travel and expense management solution, ITILITE optimizes spending while ensuring the safety and satisfaction of employees. Founded by experienced corporate travelers who understood the challenges of balancing cost and employee experience, ITILITE identifies the inefficiencies and complexities surrounding business travel. Recognizing the disparity between personal and business travel processes, ITILITE aimed to bring technological advancements to the corporate travel landscape. With unified travel and expense features, the platform drives convenience, control, and savings, empowering organizations worldwide. 7. DIB Travel DIB Travel simplifies booking and expense management with its travel management software. Say goodbye to endless searches and multiple open tabs. With DIB Travel, booking a hotel, flight, and additional transportation options is done in three minutes. Partnered with renowned platforms like Booking.com and Expedia, DIB Travel provides access to over 1.5 million hotels and a wide selection of flights from major and low-cost airlines. Enjoy the convenience of selecting the preferred options and securing any seat effortlessly. Streamline the payment process with DIB Travel's business travel management software, which consolidates all travel expenses into a single, concise invoice. Additionally, the software offers customizable policies, approval flows, and a personalized expense management service. In a Nutshell Integrating advanced hospitality management software holds immense potential to revolutionize the industry. Imagine a world where smart AI-powered systems seamlessly handle all aspects of property management, guest interactions, and operational processes. These futuristic software solutions utilize machine learning algorithms and predictive analytics to anticipate guest preferences, personalize experiences, and optimize resource allocation. Virtual and augmented reality technologies immerse guests in immersive environments, enhancing their stay and creating unforgettable memories.

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Hospitality Management

Crypto Tourism: A Quick Guide

Article | July 19, 2023

Cryptocurrencies have skyrocketed in popularity in recent years. They have progressed from a speculative asset class to one gaining widespread mainstream acceptance. And it's not just retail investors who are interested; cryptocurrencies are finding applications in various industries, including tourism. Yes, the travel industry, like many others, has warmed up to these virtual digital assets. It has even spawned a new type of operation, namely crypto tourism. Introduction to Crypto Tourism Crypto tourism is categorized into two broad groups: the first has tours and travel packages purchased with cryptocurrency. Emirates Airlines, the biggest airline in the UAE, has said it will soon accept bitcoin as a form of payment. Air Baltic, a Latvian airline, has also been accepting bitcoin for a long time. The second type of crypto tourism is trips and travel packages where crypto conferences, classes, or lectures are a big part of the schedule. You might not understand why someone would take a vacation to go to a lecture or learn about blockchain. Well, most people don't go on vacations like these. Instead, they focus on entrepreneurs and crypto fans who want to network, meet people with similar interests, and discuss business ideas. In addition to the usual sightseeing and relaxing, these crypto trips include talks by well-known speakers and industry veterans. Limitation and Scope Crypto tourism is a small market with few options, and only a small number of travel partners accept crypto payments. Also, the people who put on some crypto trips often use these events to sell ICOs and do other marketing. However, crypto tours are great for people who want to learn about cryptocurrencies, meet others interested in the same things, and relax. They are also great if you want digital money to pay for your trip. Then, you don't have to worry about currency exchange rates or losing cash. A Different Reality Crypto tourism might be niche, but it is a new reality in the travel industry. It allows safe transactions and innovative tours, which many businesses are keen about.

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Hospitality Management

Top 7 Hospitality Management Certification and Courses

Article | July 24, 2023

Embark on transformative journey through top hospitality management certification in the tourism and hospitality industry. Elevate career prospects with industry-recognized hospitality certification. The hospitality industry is a dynamic and fast-growing sector that requires skilled professionals to deliver exceptional guest experiences and drive business success. Whether you are an aspiring hospitality professional or a seasoned industry expert looking to expand your knowledge and enhance your career prospects, pursuing a hospitality management certification or course can be a valuable investment. Hospitality management courses are short-term, specialized training programs designed to offer learner with a comprehensive understanding of hotel management and the hospitality industry. 1. Management Foundations in the Hospitality Industry Experience a transformative journey in hospitality management with the hospitality management certification, Management Foundations in the Hospitality Industry. This advanced course caters to industry experts, equipping them with a comprehensive understanding of motivation, leadership, communication, decision-making, and effective human resources management. Delve into service-driven excellence, ethics, social responsibility, and enhancing consumer experiences. This course consists of four modules covering resource allocation, talent recruitment, interviewing, employee training, performance appraisals, and liability avoidance. To solidify your knowledge, the course features curated readings, interactive discussions, and practice quizzes. Elevate your professional prowess and unlock new horizons in the dynamic hospitality industry. 2. Guest Service in Hospitality and Tourism Enhance your hospitality and tourism industry expertise with the exclusive certification in hospitality management, Guest Service in Hospitality and Tourism. This advanced course caters to industry experts, equipping them with essential skills and knowledge to excel in customer service. Dive into the intricacies of greeting guests with finesse, responding adeptly to complaints, and creating unforgettable experiences. From maintaining composure in challenging situations to demonstrating empathy, you'll master the art of exceptional service. With this course, you can learn and leverage practical strategies to handle common grievances, ensuring guest satisfaction at every turn. This certification program will unlock a world of opportunities in the dynamic field of hospitality management. 3. Introduction to Hospitality Management Embark on a transformative journey with a certificate in hospitality titled, Introduction to Hospitality Management. As you transition into a managerial role, renowned restaurant consultant Mike Ganino shares expert insights in this comprehensive online course. Acquire essential skills, from preparing for your first day as a manager to effective task prioritization, delegation, and confident leadership. This 30m 35s online course will help you to optimize staff rostering, master multitasking, and ensure exceptional service standards. Gain expertise in handling challenging situations with demanding customers and effectively respond to customer feedback. With this course you can unlock new possibilities and elevate hospitality management career. 4. Hospitality Management Cornell Certificate Program Uplift in the hospitality industry with Hospitality Management Cornell Certificate Program. As one of the premier hospitality courses developed by the renowned School of Hotel Administration at Cornell University, this advanced certification equips industry experts with the essential skills and best practices to excel in management roles. From finance and marketing to team building and guest loyalty, you will gain a comprehensive understanding of every facet of hospitality management. The course allows one to learn from renowned experts and participate in virtual Zoom sessions, exploring the industry's trending topics. This certificate program is for a duration of three months, divided into weekly modules of three to five hours per week. 5. Teamwork in the Hospitality Industry Embrace the power of effective teamwork in the dynamic hospitality industry with the comprehensive Teamwork in the Hospitality Industry course to improve your work experience. As a hospitality industry expert, one must understand teamwork's crucial role in enhancing work experiences and driving success. In this microlearning program, organized with four lessons to fit seamlessly into a busy schedule, you'll develop the essential teamwork skills required to thrive in the fast-paced hospitality environment. From understanding the significance of effective communication within teams to practical applications and navigating noisy environments, this course empowers you to elevate collaboration and deliver exceptional results. 6. Understanding Travel and Tourism One of the best hospitality and tourism management certifications, The Understanding Travel and Tourism, a course published by NuYew, is one of the best hospitality management programs to enhance expertise in the thriving world of travel and tourism. This course provides a platform for learners and industry experts to gain valuable insights into the travel industry's fundamentals, benefits, and terminology. Acquire the essential skills necessary for success in this dynamic field and discover renowned global tourist destinations and attractions. In addition, the course also includes the intricacies of business travel, hygiene standards, food safety, and event planning within the hospitality and catering industry. 7. Accounting and Financial Management for Travel Agencies Overcome the difficulties of managing the travel and hospitality businesses' accounting transactions or financial statements with Accounting and Financial Management for Travel Agencies. Designed to help industry experts boost their financial management skills, this course will equip you with the knowledge to navigate accounting transactions effectively, interpret financial statements, and make strategic decisions that drive profitability. With the combination of practical case studies and interactive simulations, the course has been created to develop a deep understanding of accounting principles and learn proven strategies for financial success. Whether aiming to meet investment requirements or comply with industry regulators like IATA, this course ensures you have the skills to manage the agency's financial health. Summing Up Learning has become more accessible and convenient than ever before thanks to the advancements in technology. By embracing the listed hospitality management courses, individuals can equip themselves with the necessary skills and knowledge to thrive in the ever-evolving landscape of the hospitality industry. As we move forward, it is evident that continuous learning and upskilling will be crucial in staying relevant and competitive. The online hotel management certification allows professionals to adapt to the changing demands of the industry and stay ahead of the curve. By harnessing the power of digital platforms and innovative learning methods, individuals can unlock new opportunities and pave the way for a successful career in hospitality management.

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How Corporate Travel and Expense Management Is Evolving Post-pandemic

Article | December 3, 2020

The travel industry is getting back to business, and demand has skyrocketed for travel technologies that make interactions possible between companies and corporate travelers. A recent Gartner survey reveals how 2020 affected CFOs with their corporate travel and expense management tasks globally. How will finance teams report and forecast expenses? How can corporate travel costs be managed? How to manage travel expense management processes effortlessly? Does this sound familiar to you? These were a few valid questions that kept companies engaged in finding answers during the pandemic. Many finance leaders want to implement proper corporate travel and expense management services and find solutions to bring consistency and clarity to their financial processes. While switching from manual processes to automated management systems can be difficult post-pandemic, with an efficient travel and expense management tool or software, your company can gain optimum benefits and stay productive in the future. This article will show you how it evolved through the coronavirus phase efficiently. Adoption of T&E Management Process for Seamless Work Experience An American Express survey found that 55% of the chief executives and senior financial managers ranked rising travel and expense costs as a top concern during the peak pandemic phase. Digital transformation of your processes is a critical strategy for spend management, and it ensures that employees are using the right product to get the best value. By adopting an efficient travel and expense management tool, your company can gain stellar benefits for your finance team to cater varied requirements, and keep a rigorous control over corporate travel spend. Before looking into how travel expense management processes are evolving post-pandemic, here are the benefits and value travel and expense management solutions offer. Also, this will further facilitate your finance team to manage the current corporate travel scenario effectively. Benefits of Travel and Expense Management Solutions The travel and expense management didn’t disappear during the pandemic. Instead, it accelerated its core value. The idea of integrating travel and expense management services with the help of big data in the travel industry is to leverage best practices for travel expense management that can help analyze and extract key information to diverse corporate travel finance functions. Travel industry leaders who are integrating effective travel expense management services in their corporate travel system have experienced the following benefits: Automatic processes of expenditure Data-driven decisions are smarter Time-saving mechanism Simplifies budgeting Ability to forecast more accurately Delivers better user experience Quick access to integrated data from expenditures Gain deep data visibility Higher rate of compliance with corporate policies in finance These significant upticks will benefit your company and will simultaneously improve your corporate travel policies. Understanding these benefits will help you identify how travel technology can help your company manage complex financial tasks that arose during the pandemic. According to a Gartner survey, a travel expense management system is essential as a key solution to manage the corporate travel economy. Any company, big or small, needs to control its expenditure to recover during the pandemic. Complex Forms of T&E Management Are Gone Legacy processes may get a job done, but they are more time consuming, error-prone, and do not provide visibility into travel spend. And when your travel and expense management process is slow and cumbersome, it can slow down the growth trajectory of your business. Corporate travel and expense management automation and its associated features like corporate travel policy, quick and easy booking, automated expense and reimbursement solutions, live credit card feeds, backup analytics capabilities, and more have taken precedence post-pandemic. These services offer more visibility into the travel spend of your employees. With top travel and expense management solutions, your finance teams can monitor and control costs and expenses in the long run. While many corporate travelers have started researching and organizing trips online, you need to add value to financial services by adopting automated travel and expense management solutions that work effortlessly. Core Focus Areas of Travel and Expense Management The post-pandemic era has seen a lot of companies embracing new and updated travel and expense management solutions to drive cost savings, and enable finance teams to have a better control over their road warriors. Here are some: Contactless Data Record Is the next Big Thing Travel and expense management systems allow employees to record all corporate travel bills and receipts through mobile apps and create expense reports immediately. Big data in the travel industry has played a significant role during the pandemic. Technology leaders have already experienced the benefits of travel and expense management. For example, TripActions’ travel and expense management platform uses data to learn about business travelers’ preferences, and predicts within 30 seconds what travelers are going to book with 90% accuracy. The advantage of big data to travel and expense management has already organized several effortless finance processes for corporate travelers to experience seamless budgets. Automation Is Crucial Integrating travel and expense management solutions could easily add to the unimaginable overheads that companies are experiencing. Automation is one of these solutions. Its integration in the travel and expense management system will give rise to a paperless world that will facilitate finance functions to build an audit trail. With this, it also ensures total compliance to keep the organization and its process fast. Agile Technology Is the Enabler Critically for the travel industry, agile technology has allowed multiple methodologies for incremental development in corporate travels, which has transformed the processes from rigid to flexible. The agile process in corporate travel and expense management allows analyzing tangible results on expense. The approach also provides the potential to change plans according to the requirements. For example, Lola.com, the agile travel management company is helping corporate travelers book, re-book, and take the task of expense reports off the table easily. Finance teams arrange travel policies in minutes and equally manage, control, and view expenditure effortlessly. In short, agile technology is making it much easier for travelers and companies all round. To address the use of agile technology in travel and expense management, Jeanne Hopkins, former CMO at Lola.com, the agile travel management company shares “Finance teams at Lola.com have tried managing, controlling, and got visibility into expenditures efficiently by implementing travel and expense management. Small and mid-sized businesses have to be fast and dynamic in the changing scenario of travel, so that actions like booking, re-booking, and managing corporate travel could be performed with efficiency and results in high productivity.” A Hassle-free Expense Management System Expense has been one common challenge with corporate travel programs. Integrating travel and expense management in your company can eventually introduce you to a hassle-free work solution. As the process involves collecting receipts from multiple sources, either from hotels, flights, or car rentals, travel and expense management solutions make it easier for a manager to look at all corporate travel costs at once. Also, in terms of future travel spend and potential savings, the capability of this management remains exceptional. Modern travel and expense management solutions also include self-service, real time, and easy navigation. For example, for travelers, Lola.com has a large inventory of flights and hotels that allow users to avoid going to various sites to compare fares, and save preferences, loyalty programs, and provides payment options in one place. Traveler profiles are automatically stored so that users can book with one click. The 24/7 support team then ensures easy booking and re-booking for its users without any delay. End-to-End Integration Is the New Order of Workforce End-to-end integrated systems in your company will help your finance team implement best practices for travel expense management. This will make it easier for your employees to initiate, approve, and pay each transaction out of hundreds within minutes, thereby creating a seamless task without any manual involvement. Travel and Expense Management Trends When you automate your travel and expense process, it will not only maximize your returns but, at the same time, it will minimize your spending. This will save you both time and money. Below are the reasons you will want to consider making a switch to automate from a manual process. Remove Guess Work from Expense Process For finance personnel in your company, the new travel and expense management system can be set up in five minutes. One of the travel and expense management tools, like Expensify, helps with easy expense tracking and reporting. Similar to this, SpendCatcher – a mobile application of MobileXpense.com that is infused with AI and deep machine learning extracts payment information with just one tap. Supplier-direct Bookings Companies whose employees use a corporate travel and expense management system can receive reports according to department, employee, direct travel supplier, hotel, or car rental company. This information helps managers analyze spending patterns by actively monitoring it with up-to-date information in one flow from various travel suppliers. In this case, Concur TripLink connects to corporate travelers for direct bookings across the borders. It gives visibility of bookings no matter where it is booked. True Visibility into Spending The corporate travel and expense report management system automatically flags and creates analyses of dashboards highlight hidden expenditure. This can be helpful to know: How much expenditure is going in personal corporate travel cards, and why Find expense categories easily Find out why expense is falling short and ask for details In this context, MasterCard International is rapidly approaching towards a smart, web-based expense management system to control spending, generate comprehensive spending reports, and accurately integrate purchase data. Thus, delivering business efficiently, quickly, and easily. Rise of Bleisure Travel Corporate travel and expense management also includes ‘bleisure travel’ for corporate travelers, those looking to combine business travel with leisure time. With agile travel and expense management tools, you can make quick changes in plans to keep your employees and finance team happy and productive while mapping the budget. In this case, Lola.com has made travel and expense management real by providing an effortless way to manage, book, and report on business plus leisure travel, by encouraging its employers to save most of their time and money. Travel technology offers a deserving platform with travel and expense management to companies for added efficiency and visibility over travel spend. As corporate travel businesses are returning rapidly towards their regular work scenarios, the travel industry will see a rise in revenue. Travel and expense management system will be one of the powerful remedies to the travel industry and will increase its scope to drive growth post-pandemic. According to the new Skift report, 88% of corporate travelers will drive travel technology company growth. 86% of corporate travel managers believe it. Put an end to complex budget management and legacy processes; it is time to know how to manage travel expenses in corporate. Frequently Asked Questions What is travel and expense process? The aim of the travel and expense process is the complete administration of travel expenses, including the recording of expenses, posting in Financial Accounting (FI), and allocation in Controlling (CO) and Funds Management (FI-FM). The process also involves the valuation of costs associated with business-related activities. Why is expense management important? Expense management is important for businesses because it helps employees to keep an accurate track of expenses. This caters to them to plan financial aspects for the future with more clarity and confidence. Capital flow is a daily process in any business, so to manage some significant amounts could get efficiently done through expense management and generate a profit. What is travel and expense management? Travel and expense management is a process that includes finance management by the employee when on a business trip or any expense is made for business goals. Each travel and expense management consists of detailed records of costs, expenditure, budgeting, and report submission.

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Spotlight

Collette

Here at Collette, we’ve been guided travel experts for nearly 100 years. We offer more than 160 tours to destinations on all seven continents. Drawing on our rich history, we are driven by our values of caring more and doing more for our guests. Our Headquarters are located in Pawtucket, Rhode Island with divisions in the United Kingdom, Canada, and Australia.

Related News

Hospitality Trends

Loews Hotels & Co Breaks Ground on New $550 Million Loews Arlington Hotel and Convention Center

Loews Hotels & Co | October 13, 2021

Loews Hotels & Co, a wholly owned subsidiary of Loews Corporation, has officially broken ground on the new $550 million Loews Arlington Hotel and Convention Center. Executives from the company were joined by Arlington Mayor Jim Ross, former Mayor Jeff Williams, Chairman & Managing Partner of the Texas Rangers Ray Davis, The Cordish Companies' Director of Communications, Cari Furman, along with members of the Arlington City Council and other community and business leaders, to recognize and celebrate this milestone. The addition of the Loews Arlington Hotel and Convention Center, a full-service resort, will further strengthen Arlington's robust convention and tourism opportunities. The city is one of the premier sports and entertainment destinations in the United States, and a leading destination for meetings, events, and leisure travel. "Loews Arlington Hotel and Convention Center will allow us to capitalize on what we do best – combine a unique meetings and events destination with a best-in-class leisure resort. This significant investment further underscores our confidence and commitment not only in the great City of Arlington, Texas but also in the strength of the travel and tourism industry and our belief in the recovery of post-pandemic travel." Jonathan Tisch, Chairman & CEO, Loews Hotels & Co. This property will be the second Arlington hotel for the hospitality company. Loews Arlington Hotel and Convention Center is scheduled to open in early 2024. This new hotel will be located across from Live! by Loews, which is a joint venture among Loews Hotels & Co, the Texas Rangers and The Cordish Companies, built on the former Texas Rangers' Lot J parking lot. "Arlington has some of the best built-in demand generators in the country, such as AT&T Stadium and Globe-Life Field. These attractions, coupled with Loews Hotels' track record of offering distinctive experiences alongside operational excellence, will help establish the Loews Arlington Hotel and Convention Center as a centerpiece in The American Dream City," said Alex Tisch, President, Loews Hotels & Co. "Our goal is for Arlington, Texas to stand alongside Las Vegas and Orland as one of the preeminent family, sports and entertainment destinations in America." This new project marks the first time that Loews Hotels & Co is acting as the developer as well as the owner and branded operator. The nearly $550 million project is financed with Loews Hotels & Co capital and a $300 million loan from MetLife Investment Management. "Arlington continues to build on our incredible economic momentum, and today's groundbreaking is another exciting example of our commitment to job creation and providing world-class amenities to our residents and visitors," said Arlington Mayor Jim Ross. "Loews Hotels & Co is a best-in-class hotel brand and with innovative partners like Loews Hotels & Co, the Tisch Family, the Texas Rangers and The Cordish Companies, we're able to further establish The American Dream City as a premier destination for visitors around the globe." Loews Arlington Hotel and Convention Center will feature: 888 guestrooms and suites 200,000 square feet of indoor meeting space 66,000 square feet of outdoor space, including an oversized event lawn Five food and beverage outlets, including a three-meal indoor/outdoor restaurant featuring two wood-fire pizza ovens and homemade pasta made on-site and a soon-to-be-named third-party restaurant from a well-known restaurateur 1,550-space parking garage Resort-style beach club with two pools, man-made beach, cabanas, fire pits and water slide The Arlington Convention Center, also operated by Loews Hotels & Co, will be located within the hotel Situated between Globe Life Field and AT&T Stadium, Loews Arlington Hotel and Convention Center will be accessible to the 300-room Live! by Loews via a Sky Bridge. The two hotels combined will offer nearly 1,200 guestrooms and more than 300,000 square feet of meeting and event space. "The addition of the Loews Arlington Hotel and the Arlington Convention Center bring the development of the Arlington Entertainment District to another whole level," said Texas Rangers Chairman and Managing Partner Ray Davis. "The existing world-class sports and entertainment venues will now be complimented by incredible hotel and meeting facilities that will attract national and international events of all kinds. I want to thank our partners, the City of Arlington, Loews Hotels & Co, and The Cordish Companies for sharing our vision that has become a spectacular reality in a few short years." Loews Arlington Hotel and Convention Center is part of phase two of the development of Arlington's Entertainment District. Continuing their public-private partnership with the City of Arlington, Loews Hotels & Co, The Texas Rangers and The Cordish Companies are building upon the momentum and success of Texas Live!, Live! by Loews, and the Rangers' new Globe Life Field. Additional features of the new expansion include a mixed-use residential building and a Spark coworking space, both developed by The Cordish Companies. "It is an honor for The Cordish Companies to continue our partnership with the Texas Rangers, Loews Hotels & Co and the City of Arlington to deliver a transformative project for Arlington," said Blake Cordish, Principal of The Cordish Companies. "Loews is one of the preeminent hoteliers in North America and a leader in the convention and meetings industry. The groundbreaking of the new Loews Arlington Hotel and Arlington Convention Center is an important next step in our commitment to create a world-class, mixed-use development that will cement Arlington as one of the leading premier sports, entertainment, culture, hospitality and tourism destinations in the country." Loews Hotels & Co is working with HKS as the architect and Looney & Associates on the interior design for this new development. Loews Arlington Hotel and Convention Center is being built by JE Dunn, who recently built the Loews Kansas City Hotel, which opened in June 2020. Arlington's Con-Real is also involved in the construction of the project. About Loews Hotels & Co Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage and excellence in service. The hospitality company encompasses branded independent Loews Hotels, and a solid mix of partner-brand hotels. Loews Hotels & Co owns and/or operates 26 hotels and resorts across the U.S. and Canada, including the new Loews Kansas City and Universal's Endless Summer Resort – Dockside Inn and Suites, the eighth hotel in partnership with Comcast NBC Universal that opened at the end of 2020. Located in major city centers and resort destinations from coast to coast, the Loews Hotels portfolio features properties grounded in family heritage and dedicated to delivering unscripted guest moments with a handcrafted approach.

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Cruise

iCruise celebrates the return of cruising with the World's Largest Cruise & Travel Sale from October 11-17

iCruise | October 11, 2021

Cruise travel is back, and so is the World's Largest Cruise and Travel Sale taking place from October 11 through 17, 2021. During the weeklong event, iCruise, the leading cruise booking platform for cruise-lovers, is offering unheard-of discounts on cruises, packages, and other travel inventory. Travelers can expect significant discounts of up to 60% off cruises from Carnival Cruise Line, Celebrity, Holland American Line, Norwegian Cruise Line, Princess Cruises, Royal Caribbean, and a host of other cruise lines. Now that US ports open again to cruise travel, bookings are on the rise. Travelers and cruisers can be assured that comprehensive health protocols and processes are in place and have made cruising as safe and hassle-free as possible. And many of the major cruise lines have launched brand new ships with new amenities. "We're very pleased to be able to bring back the World's Largest Cruise and Travel Sale," "What better way to celebrate the return of cruise travel than by providing the ultimate travel savings for millions of cruise lovers across the U.S.? We can offer amazing travel deals to travelers, enabling them to enjoy the trip of their lifetimes and make cherished memories with their families." said Uf Tukel, Senior Vice President and CoFounder of iCruise. This year's sale inventory offers a wider network of cruise, resort and hotel suppliers, including significant deals on close-to-home hotels, resorts, car rentals and flights. Cruise operators and participating hotels and resorts are also making fully vaccinated itineraries available to health and safety-conscious travelers. Available discounted itineraries include Caribbean, Mediterranean, Alaska and European river cruises in various categories ranging from budget/family-friendly to ultra-luxury. Additional deals may include free onboard credits, reduced deposits, cabin upgrades, exclusive shore excursions and in-room perks. Because iCruise is also a full-service online travel booking site, travelers will also be able to book their flights, car rentals and pre- and post-cruise hotel stays during the sale – and earn a $100 credit toward a future booking with the iCruise Travel Rewards program. About iCruise iCruise is a Florida-based travel company specializing in cruises resort vacations. Arrivia, Inc. acquired iCruise in December of 2019. Arrivia is a global leader in travel-based loyalty and reward solutions. With the acquisition of iCruise, Arrivia reaffirms its strategic commitment to the cruise industry and expands its capabilities to deliver unmatched cruise value and services to its business partners and consumers worldwide. Our travel partners include all major cruise lines including Carnival, Celebrity, Cunard, Disney, Holland America, Princess, Regent Seven Seas, and Royal Caribbean; and our cruise specialists are trained in all cruise destinations including Alaska, the Bahamas, Bermuda, the Caribbean, Hawaii, Europe and the Panama Canal.

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Industry Outlook

Jurny Raises $9.5M to Redefine Property and Guest Management for the New Age of Travel

Jurny, Inc. | October 04, 2021

Jurny, Inc., the hospitality tech company powering operations and modern guest experiences for some of the world's most exceptional independent hotel brands, vacation and short-term rental (STR) properties, announced it raised an additional $9.5M in capital, in a round led by Mucker Capital. In part, the funds are being utilized to accelerate the global expansion of its latest product offering, Jurny Virtual. The new offering provides a simplified, fully-connected tech stack by seamlessly integrating and connecting most major channel management (CMS), point of sale (POS), room management (RMS), facility management (FMS), marketing and smart home tech solutions in one, easy-to-navigate operator dashboard. "Our mission is to help small- to medium-sized operators and hotel owners access a premium ecosystem that offers the benefit of economies of scale, not yet available to even some of the world's largest hotel chains, Jurny Virtual is revolutionizing the industry by providing a premier service at a much lower cost, including time, without requiring an upfront investment." said Luca Zambello, Co-Founder and CEO at Jurny "Operators using Jurny's best-in-class tech are seeing, on average, a 20% increase in revenue, 50% decrease in overhead costs and 2x net operating income (NOI) within the first 30 days of implementation," said Erik Rannala, Co-Founder and Managing Partner at Mucker Capital. "These numbers are unmatched in the industry and illustrate that Jurny and its customers are positioned to dominate the global hotel, short-term and vacation rental management market." Jurny Virtual provides hotel owners and property managers with a comprehensive solution to automate and streamline operations. In addition to the tech stack, Jurny provides additional services like 24/7 inquiry support and virtual concierge, access control, guest screening, review management, accounting and more - all easily accessible for owners in a single location to manage their entire operations. "The unpredictable global events that unfolded over the past 18 months have undoubtedly changed the travel landscape forever, leaving in its wake an unprecedented number of property owners and operators struggling to recover losses and grappling with the complexities of change in the marketplace," said David Phillips, Co-Founder and President at Jurny. "Designed to help independent lodging operators and management companies navigate the shifting market demands, Jurny Virtual provides a single, affordable and easy-to-implement solution for the tools and technology required to compete and thrive in today's rapidly evolving environment." The Jurny management team is composed of hospitality industry veterans and tech insiders, including former executives of Melia Hotels International, Eurostars Hotels, The Chateau Marmont Hotel and Galeno Group. Its investment team and board of advisors include former senior management from eBay, Intel Corp., Sun Microsystems, Mattel and TripAdvisor. Jurny is headquartered in Los Angeles, with offices around the world. The company's vertically integrated model is designed to address redundancies, reduce overhead and increase profits for stakeholders. In the past year, Jurny has more than doubled the number of units under its platform with a growing presence in major cities across the globe. About Jurny Jurny is a hospitality tech company founded for operators, by operators. The company offers SaaS and hardware solutions for hotel owners and property managers designed to accommodate the modern traveler. From design to implementation, Jurny's one-stop solution enables an industry-first true automated experience from check-in to check-out for both guests and hosts, resulting in flawless operations and increased profits. Jurny is pioneering the next generation of tech-first, on-demand hospitality.

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Hospitality Trends

Loews Hotels & Co Breaks Ground on New $550 Million Loews Arlington Hotel and Convention Center

Loews Hotels & Co | October 13, 2021

Loews Hotels & Co, a wholly owned subsidiary of Loews Corporation, has officially broken ground on the new $550 million Loews Arlington Hotel and Convention Center. Executives from the company were joined by Arlington Mayor Jim Ross, former Mayor Jeff Williams, Chairman & Managing Partner of the Texas Rangers Ray Davis, The Cordish Companies' Director of Communications, Cari Furman, along with members of the Arlington City Council and other community and business leaders, to recognize and celebrate this milestone. The addition of the Loews Arlington Hotel and Convention Center, a full-service resort, will further strengthen Arlington's robust convention and tourism opportunities. The city is one of the premier sports and entertainment destinations in the United States, and a leading destination for meetings, events, and leisure travel. "Loews Arlington Hotel and Convention Center will allow us to capitalize on what we do best – combine a unique meetings and events destination with a best-in-class leisure resort. This significant investment further underscores our confidence and commitment not only in the great City of Arlington, Texas but also in the strength of the travel and tourism industry and our belief in the recovery of post-pandemic travel." Jonathan Tisch, Chairman & CEO, Loews Hotels & Co. This property will be the second Arlington hotel for the hospitality company. Loews Arlington Hotel and Convention Center is scheduled to open in early 2024. This new hotel will be located across from Live! by Loews, which is a joint venture among Loews Hotels & Co, the Texas Rangers and The Cordish Companies, built on the former Texas Rangers' Lot J parking lot. "Arlington has some of the best built-in demand generators in the country, such as AT&T Stadium and Globe-Life Field. These attractions, coupled with Loews Hotels' track record of offering distinctive experiences alongside operational excellence, will help establish the Loews Arlington Hotel and Convention Center as a centerpiece in The American Dream City," said Alex Tisch, President, Loews Hotels & Co. "Our goal is for Arlington, Texas to stand alongside Las Vegas and Orland as one of the preeminent family, sports and entertainment destinations in America." This new project marks the first time that Loews Hotels & Co is acting as the developer as well as the owner and branded operator. The nearly $550 million project is financed with Loews Hotels & Co capital and a $300 million loan from MetLife Investment Management. "Arlington continues to build on our incredible economic momentum, and today's groundbreaking is another exciting example of our commitment to job creation and providing world-class amenities to our residents and visitors," said Arlington Mayor Jim Ross. "Loews Hotels & Co is a best-in-class hotel brand and with innovative partners like Loews Hotels & Co, the Tisch Family, the Texas Rangers and The Cordish Companies, we're able to further establish The American Dream City as a premier destination for visitors around the globe." Loews Arlington Hotel and Convention Center will feature: 888 guestrooms and suites 200,000 square feet of indoor meeting space 66,000 square feet of outdoor space, including an oversized event lawn Five food and beverage outlets, including a three-meal indoor/outdoor restaurant featuring two wood-fire pizza ovens and homemade pasta made on-site and a soon-to-be-named third-party restaurant from a well-known restaurateur 1,550-space parking garage Resort-style beach club with two pools, man-made beach, cabanas, fire pits and water slide The Arlington Convention Center, also operated by Loews Hotels & Co, will be located within the hotel Situated between Globe Life Field and AT&T Stadium, Loews Arlington Hotel and Convention Center will be accessible to the 300-room Live! by Loews via a Sky Bridge. The two hotels combined will offer nearly 1,200 guestrooms and more than 300,000 square feet of meeting and event space. "The addition of the Loews Arlington Hotel and the Arlington Convention Center bring the development of the Arlington Entertainment District to another whole level," said Texas Rangers Chairman and Managing Partner Ray Davis. "The existing world-class sports and entertainment venues will now be complimented by incredible hotel and meeting facilities that will attract national and international events of all kinds. I want to thank our partners, the City of Arlington, Loews Hotels & Co, and The Cordish Companies for sharing our vision that has become a spectacular reality in a few short years." Loews Arlington Hotel and Convention Center is part of phase two of the development of Arlington's Entertainment District. Continuing their public-private partnership with the City of Arlington, Loews Hotels & Co, The Texas Rangers and The Cordish Companies are building upon the momentum and success of Texas Live!, Live! by Loews, and the Rangers' new Globe Life Field. Additional features of the new expansion include a mixed-use residential building and a Spark coworking space, both developed by The Cordish Companies. "It is an honor for The Cordish Companies to continue our partnership with the Texas Rangers, Loews Hotels & Co and the City of Arlington to deliver a transformative project for Arlington," said Blake Cordish, Principal of The Cordish Companies. "Loews is one of the preeminent hoteliers in North America and a leader in the convention and meetings industry. The groundbreaking of the new Loews Arlington Hotel and Arlington Convention Center is an important next step in our commitment to create a world-class, mixed-use development that will cement Arlington as one of the leading premier sports, entertainment, culture, hospitality and tourism destinations in the country." Loews Hotels & Co is working with HKS as the architect and Looney & Associates on the interior design for this new development. Loews Arlington Hotel and Convention Center is being built by JE Dunn, who recently built the Loews Kansas City Hotel, which opened in June 2020. Arlington's Con-Real is also involved in the construction of the project. About Loews Hotels & Co Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage and excellence in service. The hospitality company encompasses branded independent Loews Hotels, and a solid mix of partner-brand hotels. Loews Hotels & Co owns and/or operates 26 hotels and resorts across the U.S. and Canada, including the new Loews Kansas City and Universal's Endless Summer Resort – Dockside Inn and Suites, the eighth hotel in partnership with Comcast NBC Universal that opened at the end of 2020. Located in major city centers and resort destinations from coast to coast, the Loews Hotels portfolio features properties grounded in family heritage and dedicated to delivering unscripted guest moments with a handcrafted approach.

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Cruise

iCruise celebrates the return of cruising with the World's Largest Cruise & Travel Sale from October 11-17

iCruise | October 11, 2021

Cruise travel is back, and so is the World's Largest Cruise and Travel Sale taking place from October 11 through 17, 2021. During the weeklong event, iCruise, the leading cruise booking platform for cruise-lovers, is offering unheard-of discounts on cruises, packages, and other travel inventory. Travelers can expect significant discounts of up to 60% off cruises from Carnival Cruise Line, Celebrity, Holland American Line, Norwegian Cruise Line, Princess Cruises, Royal Caribbean, and a host of other cruise lines. Now that US ports open again to cruise travel, bookings are on the rise. Travelers and cruisers can be assured that comprehensive health protocols and processes are in place and have made cruising as safe and hassle-free as possible. And many of the major cruise lines have launched brand new ships with new amenities. "We're very pleased to be able to bring back the World's Largest Cruise and Travel Sale," "What better way to celebrate the return of cruise travel than by providing the ultimate travel savings for millions of cruise lovers across the U.S.? We can offer amazing travel deals to travelers, enabling them to enjoy the trip of their lifetimes and make cherished memories with their families." said Uf Tukel, Senior Vice President and CoFounder of iCruise. This year's sale inventory offers a wider network of cruise, resort and hotel suppliers, including significant deals on close-to-home hotels, resorts, car rentals and flights. Cruise operators and participating hotels and resorts are also making fully vaccinated itineraries available to health and safety-conscious travelers. Available discounted itineraries include Caribbean, Mediterranean, Alaska and European river cruises in various categories ranging from budget/family-friendly to ultra-luxury. Additional deals may include free onboard credits, reduced deposits, cabin upgrades, exclusive shore excursions and in-room perks. Because iCruise is also a full-service online travel booking site, travelers will also be able to book their flights, car rentals and pre- and post-cruise hotel stays during the sale – and earn a $100 credit toward a future booking with the iCruise Travel Rewards program. About iCruise iCruise is a Florida-based travel company specializing in cruises resort vacations. Arrivia, Inc. acquired iCruise in December of 2019. Arrivia is a global leader in travel-based loyalty and reward solutions. With the acquisition of iCruise, Arrivia reaffirms its strategic commitment to the cruise industry and expands its capabilities to deliver unmatched cruise value and services to its business partners and consumers worldwide. Our travel partners include all major cruise lines including Carnival, Celebrity, Cunard, Disney, Holland America, Princess, Regent Seven Seas, and Royal Caribbean; and our cruise specialists are trained in all cruise destinations including Alaska, the Bahamas, Bermuda, the Caribbean, Hawaii, Europe and the Panama Canal.

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Industry Outlook

Jurny Raises $9.5M to Redefine Property and Guest Management for the New Age of Travel

Jurny, Inc. | October 04, 2021

Jurny, Inc., the hospitality tech company powering operations and modern guest experiences for some of the world's most exceptional independent hotel brands, vacation and short-term rental (STR) properties, announced it raised an additional $9.5M in capital, in a round led by Mucker Capital. In part, the funds are being utilized to accelerate the global expansion of its latest product offering, Jurny Virtual. The new offering provides a simplified, fully-connected tech stack by seamlessly integrating and connecting most major channel management (CMS), point of sale (POS), room management (RMS), facility management (FMS), marketing and smart home tech solutions in one, easy-to-navigate operator dashboard. "Our mission is to help small- to medium-sized operators and hotel owners access a premium ecosystem that offers the benefit of economies of scale, not yet available to even some of the world's largest hotel chains, Jurny Virtual is revolutionizing the industry by providing a premier service at a much lower cost, including time, without requiring an upfront investment." said Luca Zambello, Co-Founder and CEO at Jurny "Operators using Jurny's best-in-class tech are seeing, on average, a 20% increase in revenue, 50% decrease in overhead costs and 2x net operating income (NOI) within the first 30 days of implementation," said Erik Rannala, Co-Founder and Managing Partner at Mucker Capital. "These numbers are unmatched in the industry and illustrate that Jurny and its customers are positioned to dominate the global hotel, short-term and vacation rental management market." Jurny Virtual provides hotel owners and property managers with a comprehensive solution to automate and streamline operations. In addition to the tech stack, Jurny provides additional services like 24/7 inquiry support and virtual concierge, access control, guest screening, review management, accounting and more - all easily accessible for owners in a single location to manage their entire operations. "The unpredictable global events that unfolded over the past 18 months have undoubtedly changed the travel landscape forever, leaving in its wake an unprecedented number of property owners and operators struggling to recover losses and grappling with the complexities of change in the marketplace," said David Phillips, Co-Founder and President at Jurny. "Designed to help independent lodging operators and management companies navigate the shifting market demands, Jurny Virtual provides a single, affordable and easy-to-implement solution for the tools and technology required to compete and thrive in today's rapidly evolving environment." The Jurny management team is composed of hospitality industry veterans and tech insiders, including former executives of Melia Hotels International, Eurostars Hotels, The Chateau Marmont Hotel and Galeno Group. Its investment team and board of advisors include former senior management from eBay, Intel Corp., Sun Microsystems, Mattel and TripAdvisor. Jurny is headquartered in Los Angeles, with offices around the world. The company's vertically integrated model is designed to address redundancies, reduce overhead and increase profits for stakeholders. In the past year, Jurny has more than doubled the number of units under its platform with a growing presence in major cities across the globe. About Jurny Jurny is a hospitality tech company founded for operators, by operators. The company offers SaaS and hardware solutions for hotel owners and property managers designed to accommodate the modern traveler. From design to implementation, Jurny's one-stop solution enables an industry-first true automated experience from check-in to check-out for both guests and hosts, resulting in flawless operations and increased profits. Jurny is pioneering the next generation of tech-first, on-demand hospitality.

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Events