Industry Outlook, Hospitality Trends
PRnewswire | May 16, 2023
Artificial intelligence tools are spreading to every industry, including the hospitality industry, and Tripleseat is putting this technology into the hands of restaurants and hotels that provide catering and events.
Tripleseat, the leading web-based sales and event management platform for restaurants, hotels, and unique venues, announced the launch of ChatGPT artificial intelligence to enable venues to enhance their online presence with EventUp and food and beverage sales with Tripleseat's direct event booking and reservation platform TripleseatDirect.
Integrated into the text editor in Tripleseat's EventUp and enabled on TripleseatDirect forms, venues can receive AI powered by ChatGPT recommendations for updating their venue and room descriptions to better appeal to guests, boosting Search Engine Optimization (SEO) and adding creative event details to attract more planners on EventUp and TripleseatDirect. This not only improves the overall guest experience but also helps venues attract more business.
"At Tripleseat, we believe that incorporating cutting-edge technology into our platform is key to driving success for our customers in the ever-evolving hospitality industry," said Jonathan Morse, CEO of Tripleseat. "With the launch of ChatGPT features, we're excited to offer our customers access to the latest in artificial intelligence, providing them with personalized recommendations to enhance their venue listings and ultimately attract more business. We're proud to be at the forefront of this technology and look forward to continuing to innovate and provide top-notch solutions for our customers."
About Tripleseat
Tripleseat is a catering and event management platform used by more than 15,000 venues each day, enabling them to streamline the planning process and increase sales. To date, the Tripleseat platform has helped venues book over 10 million events and capture $15 billion in event leads. EventUp powered by Tripleseat allows event planners to browse thousands of venues to book the perfect place for their event.
Read More
Travel Technology, Destination and Tourism
WorldTicket | January 24, 2023
Aeroitalia reported today that it is connecting with WorldTicket to offer more travel options in the European region.
Aeroitalia would broaden its internal sales reach to include OTAs and travel agencies. This integration would fulfill the increasing demands for travel in Europe. For example, according to a report by ENIT, international visitors to Italy's tourist agency increased by 172% from January to July 2022 and 57% from pre-pandemic levels. This growth in demand is expected to continue in the future thereby, generating more possibility for Aeroitalia to provide non-stop, high-quality air travel at reasonable prices in Italy and the Southern Mediterranean. Furthermore, it can now quickly sell flights through any GSD and successfully offer seasonal itineraries, especially summer routes. Hence, it is a genuine adaptive business that adapts according to its customer’s demands.
"Aeroitalia is committed to delivering outstanding service to passengers which incorporate easy access for our product, especially for our business customers," says Krassimir Tanev, Chief Commercial Officer of Aeroitalia and further adds that "Multichannel distribution is an important development as it goes hand-in-hand with our network expansion plans for summer 2023. Thanks to our marketing partnership with WorldTicket and its global distribution technology, Aeroitalia services are now closer to the travel agency community to the benefit of our customers."
(Source – Cision PR Newswire)
Aeroitalia connects unserved and underserved markets through travel options like six days per week, connecting Italy's two largest cities, Milan and Rome, and routing Milan and London Heathrow. By integrating with WorldTicket's technologies, it can establish business in these markets swiftly and affordably.
Moreover, it can also enhance its distribution capability with the help of WorldTicket's GDS Sub-Hosting solutions. Thus, making it the principal air travel agency in Europe.
About WorldTicket:
WorldTicket has provided creative and flexible IT solutions to over 75 airlines globally since 2002. With offices in Bangkok, Kyiv, Warsaw, and Beijing, this Copenhagen-based company supports airline consumers across various time zones. Besides, WorldTicket's W2 GDS Sub-Hosting is suited for start-ups and virtual airlines needing fast and easy GDS distribution without extensive implementation or upfront costs. It also offers W2 ticketing for Global BSP Ticketing. The technology lets its interline partners maximize global ticketing benefits and boost earnings from remote and non-strategic BSP areas.
Read More
Travel Technology
Launchtrip | September 30, 2021
Launchtrip the world's first Together-Travel company, today releases its group-centric travel booking app. Available on iOS now, Launchtrip removes the roadblocks historically associated with group-travel by allowing users to plan and book travel based on destination city or event, and the ability to divide costs and pay separately, taking the awkwardness out of invites and chasing down money - all within the native platform's ecosystem.
Launchtrip is the first application to address a longstanding challenge for consumers and the hospitality industry: the need to facilitate group bookings in one application including payment processing and soon, with an industry first: fair and transparent pricing. From today, users will be able to:
Search by city or event to book accommodation and restaurants close to major sports, music, and entertainment events across the country, with more events being added regularly
Book hotel accommodations from a curated selection of 3 - 5 star properties across the country. From independent boutique hotels to 5-star luxury properties and everything in between, Launchtrip offers thousands of hotels across 8 major US cities to start (including New York City, Los Angeles, Chicago, Miami, Orlando, Austin, Phoenix and Las Vegas), with more becoming available every month
Review thousands of highly recommended restaurants and book right in the app using Resy as Launchtrip's official restaurant booking partner
Split and manage payments of your group trips (available for group trips of 3 or more people)
Receive scaling group discounts with partnered hotels
Take advantage of Launchtrip's signature 24/7 concierge service - online and with text-driven customer support, powered by humans
Ground transportation and travel insurance will be available by the end of the year
Google Play store availability will launch in Winter 2021
Customers will also benefit from Launchtrip's 'My Trip' feature, where users can manage all of their group reservations and guest list, meaning they won't be stuck with reservation emails from multiple vendors. Within this feature, users can name their trip, check the trip's guest list and whether they've paid or not, and send reminders to anyone who hasn't yet paid.
Launchtrip recently surveyed 1,000 US adults to find that for 25% of Americans, dealing with payment is the most painful part of planning any group trip. A third (34%) of respondents even said they spend hours figuring out how to split costs. To reward these Group Trip 'Heroes' who've had to deal with organizing woes for far too long, Launchtrip is giving away an all-expenses paid vacation (including accomodation at select luxury hotel properties across the country) to one lucky 'Hero' plus three friends.
Launchtrip CEO and Founder Julian Ing is dedicated to providing a better travel experience for groups a category that he believes has experienced little innovation in nearly 25 years.
"Launchtrip is a new kind of travel booking company and one that we believe will transform the travel and hospitality space. From group travel to complete transparency for consumers and partners, we are committed to creating the best experience possible for our users and are thrilled to open to the public today."
SaidJulian Ing,Launchtrip CEO and Founder
Looking ahead, Launchtrip will roll out additional features dedicated to creating a seamless travel experience, including curated trip recommendations, an AI-driven rewards system and more
About Launchtrip
Launchtrip is the Together-Travel company that makes booking group trips easy and rewarding. Founded by entrepreneur Julian Ing, Launchtrip's ethos is to make every experience outstanding, from end to end. Launchtrip's team of advisors include some of the industry's top experts with previous leadership roles within HomeAway (Expedia), MealPal and Tripping.com to name a few. This includes Traci Mercer, Taleeb Noormohamed, Michael Drever, Kathleen Reaume, Terry McBride and Mark Spencer.
Read More