Are you ready to create and manage a green travel policy?

| January 13, 2020

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As we enter 2020, an entirely new decade is opening up full of incredible opportunities to improve the climate impact from the corporate travel program (and the wider travel industry) as well as change how we behave as travelers on a daily basis. Looking back at the past 10 years, it is fair to say that carbon emission and offset barely made the headlines apart from the last year or so when the “Greta Effect” started spreading around the world and terms like “flygskam,” “flight shame,” “greenwashing” and “carbon consciousness” suddenly appeared in the mainstream media landscape. But looking at the past decade actually gives hope - as corporate travel terms like “duty of care,” “traveler-centricity” and “traveler well-being” evolved from being completely new capabilities in the first half of the decade to a position of default and even mandatory components in any self‐respecting travel program. Based on this development it seems reasonable to hope and assume that we will consider “green travel policies” completely normal by the end of the '20s.

Spotlight

Hotel Café Royal

True to its original glamorous spirit, Café Royal, a hotel of The Set, has reopened as a luxury 5 star hotel in the heart of central London. With elegant Mayfair to the west and creative Soho to the east, Hotel Café Royal is perfectly positioned within walking distance of London’s finest shopping streets, tourist attractions and theatreland.

OTHER ARTICLES

The best guess for the future of travel is just a guess

Article | April 16, 2020

Over the past few days, I've looked at a few dozen travel industry predictor graphs, from a number of very credible sources. Below, I've compiled them all onto one graph to create the last predictor you need to understand for the next few weeks. I can say with almost certainty that one, or a combination of these is going to be quite accurate. What’s the point here? The point here is that there is no point. Nobody knows what will happen next week, never mind three years from now.

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How Security, Privacy, and Trust Can Help Travel Brands Offer a More Human Experience

Article | April 16, 2020

To deliver the richer, more fulfilling experiences that travelers crave, travel brands depend on a growing cache of customer data. More data can mean more opportunities to deliver an elevated human experience, personalized to each traveler’s needs and wants. But many brands are opaque about just what data they are collecting, and customers often don’t have any way to know how it may be used, how well it is secured, and what, if any, control they have over their personal information. Hence, the trust that travelers place in the industry is at risk, which ultimately could impact their travel choices.

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This too shall pass - but travel will need to adjust

Article | April 16, 2020

Just over a month ago, many of us sat in our offices, surrounded by colleagues, engaged in deep discussions about how best to leverage the increasing demand in travel this year. As per the World Tourism Organization's (UNWTO) forecasts from earlier this year, international tourist arrivals were expected to grow by 4% in 2020, which is not as great as the growth seen in 2017 (7%) and 2018 (6%), but it was still enough to continue fueling the tourism industry, which contributes to about 10.4% of the global GDP and approximately 319 million jobs. We were blissfully unaware of the looming threat of the COVID-19 global pandemic. In fact, several parts of the world failed to take notice of this crown-shaped virus that was about to bring everything to a grinding halt, until March 11, when the World Health Organization officially announced it as a pandemic.

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Travel Trends 2020 — Technology

Article | April 16, 2020

Technology’s a double-edged sword, and it will just get sharper. On one hand, it’s wonderful to have a complete toolbox in one hand (camera, photo library and editor, tickets and itinerary, currency converter, maps and navigation) and access to the wider online world. On the other, it will become even more a DIY world. Not connecting to the cloud? Well you’ll have to Google the issue and fix that. Contacts not loading? Same. Check in online, get to the airport, fix your bag tags and put them on the belt. Tech will become better and more frustrating all at the same time in 2020 and beyond.

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Spotlight

Hotel Café Royal

True to its original glamorous spirit, Café Royal, a hotel of The Set, has reopened as a luxury 5 star hotel in the heart of central London. With elegant Mayfair to the west and creative Soho to the east, Hotel Café Royal is perfectly positioned within walking distance of London’s finest shopping streets, tourist attractions and theatreland.

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