Blockchain To Simplify Travel Inconvenience Insurance Claim Settlements Over Airline Strikes

In February 2019, the strike organized by China Airlines pilots resulted in more than 60 canceled flights. A total of 30,000 passengers were affected in this seven-day strike action over working conditions and benefits as more than 60 flights were canceled. In mid-February of 2019, striking pilots of China Airlines agreed to return to work immediately after reaching a consensus deal with the Taoyuan Union of Pilots. China Airlines has offered a compensation scheme to passengers affected by flight delays and cancellations. For flights delayed 6 hours or more including connecting flights due to canceled flights, China Airlines has promised to cover accommodation, food, and transportation expenses incurred by the change of the itinerary. However, passengers must submit their boarding passes or related invoices/ receipts for China Airlines to review these documents and handle each claim with discretion.

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London Outing

A guide to London, focusing on giving the local tour guide experience without the expense of finding a local tour guide.

OTHER ARTICLES
Hospitality Management

The best guess for the future of travel is just a guess

Article | July 18, 2023

Over the past few days, I've looked at a few dozen travel industry predictor graphs, from a number of very credible sources. Below, I've compiled them all onto one graph to create the last predictor you need to understand for the next few weeks. I can say with almost certainty that one, or a combination of these is going to be quite accurate. What’s the point here? The point here is that there is no point. Nobody knows what will happen next week, never mind three years from now.

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Hospitality Management

How to Save Time, Money and Effort on Business Travel with a Corporate Lodging Solution

Article | July 19, 2023

Business travel is a huge expense for many companies. Did you know that the average cost of a business trip totals $1,286? Lodging accounts for the majority of that figure, while meals, flights and car rentals make up the rest. But it’s not all bad news. For every dollar spent on business travel, companies see a $2.90 increase in profit and a $9.50 increase in revenue. So, business travel is at least well worth the investment. Nevertheless, wouldn’t it be great if you could make that same amount of profit and revenue with a smaller business travel spend? That idea isn’t as crazy as you might think. Many companies rely on an unmanaged business travel system. They waste time, effort and money by manually organizing their work trips. By choosing a corporate lodging solution for all of your hotel bookings, you automate a lot of the process, achieving cheaper and more efficient business travel as a result. So how exactly does a corporate lodging solution save companies time, effort and ultimately, money? Let’s dive into the details

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Hospitality Management

Africa Travel Do’s & Don’ts Amid COVID-19

Article | June 20, 2023

As COVID-19 wreaks havoc across the globe, tourism-dependent regions are suffering exponentially. The continent of Africa is one glaring example, with South Africa propelled into the global top 10 for coronavirus infections, reportedly now surpassing the United Kingdom in cases. For its part, the tourism and industrial sectors in North Africa will likely be hardest hit by the COVID-19 pandemic, according to the African Development Bank’s 2020 edition North Africa Economic Outlook report. Even as Africa contends with pandemic concerns, there are still throngs of travelers who are keen to visit the region in the near future. Many are doing diligence to discern if, when and how to go about scheduling a trip to this tourism hotspot. To help spotlight some top-line issues, I turned to entrepreneur and philanthropist Jay Cameron, Executive Director of Maximum Impact Travel. As one of the leading global experts on Africa travel and commerce, Cameron’s insights are invaluable as travelers deal with this tumultuous situation, helping ensure they plan smartly in the post-pandemic era. MK: What are the key do’s and don’ts when traveling to Africa amid COVID-19? JC: Surprisingly, some African countries have escaped the devastating impacts COVID-19 has caused globally. While other countries around the world have experienced often overwhelming consequences as a result of the coronavirus pandemic, much of Africa appears to have been spared. Even so, the statistics do not suggest the citizens of the countries of Africa have not felt its impact. The fact is, many countries in Africa are seeing regular increases in the numbers of those infected by the novel coronavirus, while much of the world is experiencing a decline in infections. Around the world, experts warn outbreaks of COVID-19 in Africa may continue, resulting in a higher rate of deaths due to the limited local health services available. With coronavirus worries come fears of potential famine due to the virus threat, in combination with existing drought conditions and ongoing conflicts. With this in mind, should you intend to travel to the continent now, or post-COVID-19, you should be prepared. Some good preparedness ideas include researching virus statistics in the country you wish to visit that, for one, you can review at AfricaNews.com. It is also advisable to learn if said country has any travel restrictions, which is information that is accessible online via at CDC.gov. Of course, maintaining a healthy lifestyle to boost immunity before and during your visit is also key. MK: Should travelers be ready to show proof of a negative COVID-19 test result, either before departing or upon arrival? JC: African countries are now opening for foreign travelers, but this does not indicate the belief that they have won the fight against the coronavirus pandemic. Most African countries are still battling with COVID-19 outbreaks, as the number of infected cases continues to rise daily in nearly every African country. To this end, stringent efforts are in place to ensure individuals arriving on the continent and entering various countries are free of the virus. With this in mind, you should be prepared to present proof of negative COVID-19 status before entering the country to which you are traveling. This measure is being implemented around the globe and the countries of Africa are no exception. In the same vein, departing any African country will require the same proof of negative COVID-19 status. Both mandates are in place to protect your fellow travelers on the flight as well as the residents of the country to which you are traveling. As things ebb and flow, you can check the status of this mandate online at AfricaTravelInc.com. MK: What would you suggest about localized regulations? JC: Travelers must research the localized regulations and requirements with respect to hotel and resorts, airports, ground transportation, public spaces and such for both their own country and their destination.. It is necessary that you understand departure rules from your country of origin, and even more important that you understand your destination country’s prevailing laws for foreign travelers regarding COVID-19. Some African countries like Tanzania and Zambia, for example, have mandated the use of face masks in public places with punishment for the contravention of such laws. Some hotels and resorts also have taken stringent measures and issued their own strict requirements for travelers arriving from foreign countries. For example, at this time, hotel bars in Rwanda are closed but the hotels themselves remain open. Researching and understanding these laws before traveling enables you to stay safe during your visit and steer clear of legal issues with the local authorities. A helpful resource for staying up-to-date on laws that might affect travel to Africa can be found at Travel.State.gov. MK: What about the airlines, specifically? JC: Investigate the requirements for your airline as each carrier has varied responses to COVID-19. As a result of the pandemic, most airlines have adopted measures to keep their passengers and their staff safe. While some airlines like Delta require proof of a negative COVID-19 test before boarding your flight, others provide testing before your flight and attach the result to your ticket. Therefore, to ensure you are able to fly when scheduled, it is your responsibility to know the requirements of your airline before the flight to avoid any issues. A good resource for this is Go2Africa.com. MK: Should tourists be prepared for temperature screenings and COVID-19 tests upon arrival and departure? JC: As pointed out earlier, many African countries are still battling the pandemic, so to keep the residents of their countries safe post-COVID-19, airports have been mandated to request test results or test passengers on-site. Therefore, when traveling, you should be prepared for a coronavirus test upon arrival or departure from any African country. If you refuse to allow this, you will not be able to fly. MK: What about a potential 14-day quarantine upon arrival—is that only for travelers who show signs of COVID-19? JC: Apart from testing, be prepared for a 14-day quarantine if you show signs of the virus or test positive during a test given at the airport. African countries are determined to ensure the pandemic is eliminated completely from their countries. If you show symptoms of the virus upon your arrival in any country in Africa, you will likely be quarantined for 14 days. This can even entail having to stay in the country instead of returning to the U.S. MK: Would you say that travel insurance is an imperative? JC: Make sure your travel insurance company offers COVID-19 coverage and arrange for COVID-19 travel insurance requirements from airlines. You will want to be insured by your travel insurance company for COVID-19 coverage before traveling to any African country. Check with your travel insurance company to ensure COVID-19 is covered under their insurance policy, in the event you need to change your travel plans due to the pandemic. Such coverage policy can protect you by covering expenses related to unexpected changes and/or medical care in the event of illness. MK: With any trip, but especially now, there can be unforeseen circumstances. Any insights on that front? JC: DO NOT travel without extra funds and the ability to extend your trip in the event of a quarantine. With the points mentioned above, there is a great likelihood you will be required to spend more time and money in the country to which you are traveling if your COVID-19 test is positive. As a result, it is advisable to travel only if you are prepared with time and financial contingency plans. However, African countries are not barring U.S. travelers at the same rate as other countries, meaning you can potentially realize your dream safari vacation or other adventure across the continent’s beaches, jungles and deserts. As the world contends with COVID-19 issues, African countries will endeavor to stay open for tourism, business and much more. Preparing for, and abiding by, the region’s travel requirements will make your journey and overall stay in the country more enjoyable and safer for all.

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Business Travel

Top 5 Ways Big Data is Transforming the Travel Industry Businesses

Article | December 16, 2020

Data science has lead to marvelous opportunities for many industries. Like so many other industries, the travel industry would greatly benefit from knowing future travel information in advance. Fortunately, there is no need to rely on some fortunetellers anymore, but take advantage of Big Data. Big Data in the travel industry is driving in the right direction, especially after the pandemic, as companies had to be more technologically advanced to cater to their regular operations effortlessly. And big data is now transforming the way businesses used to conduct their operations. It has started taking care of everything that a traveler expects from the traveling organizations in terms of personalized offers to products and more. In this digital period, where everything is hyperconnected, new technologies and big data analysis have become essential for the travel industry to adopt new consumption models and improve the decision-making process. Many industry leaders are already using big data in the travel industry. Still, but you may not understand the real value it can provide for your business or how is big data being used in the travel industry. With a closer look at the ways big data is transforming the travel industry, you can determine how your business can benefit from its use. Before you reach this point, a brief about significant big data challenges in the travel industry can help you understand how you can improve your company. What were Big Data Challenges? Data capture Unorganized structure of data Speed Privacy and security Data ownership Data handling Data storage 5 Ways Big Data is being Used in Travel Industry Businesses So how exactly is big data going to affect your company? Amadeus's research study identifies two segments of change, one is the operations, and the other is marketing strategies. Greater Personalization Companies in the travel industry, such as car rental companies, tour operators, airlines, and more, must find a way to improve their overall functionalities to meet goals. To stand out, you must have a unique approach to market your products. Using big data, you can easily pinpoint exactly what employees are looking for and then establish a concrete base right out of the gate. When it comes to greater personalization offerings, effective uses of big data analytics help making well-informed decisions. By using big data analytics, the applications provide wide-ranging personalization offerings such as promotions, deals, referrals, and more, keeping an aim to generate revenue. Identification of Potential Risks Currently, businesses are struggling to deal with high-risk environments, where a proper risk management process is the need of the hour. Big data in the travel industry has been instrumental in developing new risk management solutions and can enhance the effectiveness of risk management models and build intelligent strategies. This is one potential power of big data is transforming the travel industry. Pricing strategies Price is a critical component to set under marketing strategies. Big data used by travel companies can easily track, analyze, and file the competitors’ prices to get a clear picture of what’s trending. This real-time analytics can help your company track pricing changes and build a consistent pricing strategy for a better workflow for employees. Price strategies can turn into a game-changer for your business goals in the future. Through a transparent idea of what competitors are implementing in their process, your business can execute optimum pricing strategies that would considerably benefit your company by predicting future demand. Security Enhancements As the amount of online transactions has amplified steadily over the years, the rate of fraud has also increased simultaneously. Losing customer data can destroy your business’s reputation. Big data in the travel industry allows companies to plan and implement software that would increase safeguards on sensitive information by leveraging types of technologies, including natural language processing, video recognition, speech recognition, machine learning engines, and automation. This is considered one of the best solutions for how big data is helping the travel industry. Revenue Management Travel businesses use big data analysis to manage their revenue. Big data in the travel industry has become one essential part of companies that effectively maximizes financial aspects. If you have set a goal in your company to achieve specific revenue, then it is crucial to define a market strategy to offer corporate travelers the right services through the right channel. Because of this, you can manage the prices to maximize the revenue of your company. Benefits of Big data From a humble beginning of big data in tourism before the pandemic, it has become a mainstay in the business world. Big data solutions and big data analytics will not only foster taking data-driven decision, but also empower your workforce that add value to your business. According to Harvard Business Review, 99% of companies surveyed reported that they intend to implement big data analytics and AI in the near future. What are other significant big data benefits that you should inculcate it in your business? Here are some of these: Big data benefits for the travel industry by offering real-time monitoring, forecasting of business, and the market. Unlock the true potential of data-driven marketing. Facilitate faster delivery of services and products that meet and exceed the client’s expectation. How Businesses can Analyze Big Data? To understand big data, you firstly need to know the points that need solutions. Then, attempt to identify the answer to your questions such as, ‘how can I get the data to solve it?’ or ‘what can big data do for my business?’ Your big data solutions need to be effortless. It is important to match what you had in mind for pricing and make it flexible to serve your business in the future. Research the most reliable big data tool so that it can serve to provide you the right solution. For example, if you want to introduce more effective promotions and marketing campaigns, you can use Canopy Labs, to predict big data travel behavior and sales trends. The travel and tourism industry uses big data with the help of several tools that are inexpensive or even free to use. Google also has user-friendly tools like Google Adwords and Google BigQuery. So, don’t feel overwhelmed by all the data that’s out there. With the right tools, you can separate the data to find what you need to start growing your business today! Some Success Stories KAYAK sets an example of using big data in the travel industry by innovation and spearheads the technological revolution. It has developed a new benchmark in the travel industry using big data for travel management and operations. United Airlines embraced a “collect and analyze” approach to their big data for travel planning. The company tracks all information using real-time data, including individual and general historical data. The Schiphol Group, which operates the airport, has reportedly invested in data science packages. A team of big data analysts easily analyze, report, and visualize the constant influx of data of employees on corporate trips. These developments are reflective of the growing big data analytical trends in the travel and tourism industry. Following the steps of industry leaders, a lot of companies have started the adoption of big data for travel management and improvising their analytical tools to make more informed decisions for future travel mechanism. You can get more interesting and updated news to rely on how big data in the travel industry is transforming. Future Outlook of Big Data in Travel Industry Many industry leaders are talking about big data in the travel industry, its evolving benefits and the future of big data within the tourism industry. With the effective uses of big data, your company can use information about employees catering to corporate business services to understand the workflow. Hadoop, one of the big data applications in the travel industry, provide suffecient data storage space and presents information from a wide range of sources in a structured manner. It enables tourism companies to take immediate decisions as per requirements. Big Data applications in the travel industry help companies introduce new products to have predictive analysis and critical insights about corporate travelers. What could be anticipated from the future of big data is that travel industry professionals will progressively utilize big data to facilitate their potential benefit. This will genuinely modify what companies would offer corporate travelers equally in the future. With such activities to cater the markets worldwide, big data in the travel industry has formed a clear map. Frequently Asked Questions How is big data being used in the travel industry? Big data in the travel industry is used to observe various marketing strategies and some customer-related patterns and trends. Following these is important to create loyalty among employees as well as customers also. Therefore, the more data a business collects, the more it will understand ways to generate revenue. What is the future of big data in travel industry? The future of big data in the travel industry stays impressive as the market leaders can make decisions that are more informed based on analytics and number-driven data. Big data in the future will boost the efficiency of the services and the quality at the same time. How big data is helping the travel industry? Big data is helping the travel industry in many ways. It is allowing businesses to make more evidence-driven decisions for revenue. These include the ability to anticipate customers' future demands accurately, re-structure pricing, target more marketing strategies, and improve real marketing tricks. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "How is big in the travel industry being used?", "acceptedAnswer": { "@type": "Answer", "text": "Big data in the travel industry is being used with intent to observe various marketing strategies and some customer-related patterns and trends. Following these is important to create loyalty among employees as well as customers also. Therefore, the more data a business collects, the more it will understand ways to generate revenue." } },{ "@type": "Question", "name": "What is the future of big data in travel industry?", "acceptedAnswer": { "@type": "Answer", "text": "The future of big data in the travel industry stays impressive as the market leaders can make decisions that are more informed based on analytics and number-driven data. Big data in the future will boost the efficiency of the services and the quality at the same time." } },{ "@type": "Question", "name": "How is big data in the travel industry helping?", "acceptedAnswer": { "@type": "Answer", "text": "Big data in the travel industry is helping in many ways. It is allowing businesses to make more evidence-driven decisions to generate revenue. These include the ability to anticipate customers' future demands accurately, re-structure pricing, target more marketing strategies, and improve real marketing tricks." } }] }

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London Outing

A guide to London, focusing on giving the local tour guide experience without the expense of finding a local tour guide.

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Travel Technology

OneTravel by Fareportal Delivers Veteran's Day Travel Inspiration

Fareportal | November 08, 2023

Fareportal, featuring brands such as CheapOair and OneTravel, delivers online travel solutions focusing on global bookings through OneTravel. OneTravel's 'Going Places' blog suggests paying tribute to veterans by visiting parks, memorials, and museums on Veteran's Day. Veteran’s Day has undergone historical changes in its name and date, from its origins as Armistice Day to the fourth Monday in October and then its restoration to November 11. On the occasion of Veteran's Day, Fareportal's travel agency, OneTravel, is offering valuable insights for those seeking to commemorate this significant day and pay tribute to the individuals who have served in the armed forces. According to an article published by OneTravel's 'Going Places' blog site, there are several ways to observe Veteran's Day following its spirit, which include visiting various parks, memorials, and museums dedicated to honoring veterans. These locations encompass Patriots Point Naval and Maritime Museum in Mount Pleasant (South Carolina), Gettysburg National Military Park in Gettysburg (Pennsylvania), Navajo Nation Veterans Memorial Park in Window Rock (Arizona), National Veterans Art Museum in Chicago (Illinois), Liberty Memorial in Kansas City (Missouri), Vietnam Veterans Memorial in Washington, D.C., and Arlington National Cemetery in Arlington (Virginia). Werner Kunz-Cho, Chief Executive Officer of Fareportal, stated, "At Fareportal, travel is our mission. We feel it is our responsibility to provide readers with useful information to aid in their travel choices." [Source – Fareportal] Furthermore, he emphasized that the 'Going Places' article offers excellent recommendations for destinations that align perfectly with the spirit of Veteran's Day, and whether one chooses to travel by air or road, there is an encouragement for all to explore these captivating destinations. The history of this observance is intriguing, encompassing its original name and the date on which it was observed. Initially established as Armistice Day shortly after the conclusion of the First World War, the holiday's appellation underwent an official transformation to Veteran's Day in 1954. Subsequently, in 1968, Congress passed the Uniform Monday Holiday Act, primarily aimed at creating three-day weekends for federal employees while stimulating travel and tourism. This legislative action resulted in the moving of the observance of Veteran's Day to the fourth Monday in October. The American populace exhibited a mixed response to this alteration of the date. In 1978, President Gerald Ford decided to reinstate the observation of Veteran's Day to its original date, November 11. This year, since it's a Saturday, Veteran's Day will be observed on the preceding Friday. Fareportal, a company hosting consumer travel brands like CheapOair and OneTravel, facilitates customer bookings through various platforms, including online and mobile applications, and provides airline partners with access to a broad customer base for booking international and domestic flights, hotels, and additional services. OneTravel, a part of the Fareportal family, is globally recognized for delivering comprehensive travel solutions to meet diverse traveler needs. With OneTravel, customers can find budget-friendly flight options, including business and first-class fares, make reservations for hotels and car rentals, and plan vacations to top global destinations.

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Business Travel

CellPoint Digital, Riskified Unite to Boost Fraud Prevention

CellPoint Digital | November 07, 2023

CellPoint Digital, a Payment Orchestration provider, has partnered with Riskified, a leader in ecommerce fraud prevention and risk intelligence, to enhance fraud protection for airlines and travel merchants. This partnership allows both companies to boost the value for their joint customers by improving fraud detection capabilities and enabling the use of multiple payment providers. Riskified's fraud management platform utilizes advanced AI and machine learning to protect online retailers from fraudulent transactions. Combined with CellPoint Digital's Payment Orchestration platform, this provides higher transaction approval rates, instant decision-making capabilities, and complete chargeback protection. Kristian Gjerding, Chief Executive Officer at CellPoint Digital, remarked, “Our partnership with Riskified represents a step forward in the world of online payments. Together, these platforms empower airlines and other travel merchants to optimize their payment processes while safeguarding against fraud risks, setting a new standard for secure and efficient ecommerce transactions.” [Source- Business Wire] Riskified’s ecommerce platform is a dynamic system designed to protect online retailers from fraudulent transactions. Built for accuracy at scale. It utilizes advanced AI and machine learning algorithms to analyze and verify the legitimacy of each transaction. It also ensures secure and hassle-free online shopping experiences for customers while minimizing the risk of fraud for travel merchants. The travel merchants who use Riskified’s Chargeback Guarantee solution will not bear the cost of fraud chargebacks if Riskified approves a fraudulent transaction. Ravi Kumawasrami, President of Worldwide Field Operations at Riskified, stated, “Businesses should never have to choose between preventing fraud and providing a cohesive customer experience. Our partnership with CellPoint Digital enables airlines and travel merchants to avoid the dilemma while simultaneously streamlining their operations, increasing their revenue and creating a secure shopping environment.” [Source- Business Wire] Leveraging the integrated solutions offered by CellPoint Digital and Riskified, travel merchants, including airlines, can establish a robust safeguard against continuously evolving fraud threats. The Payment Orchestration platform from CellPoint Digital facilitates the integration of multiple payment methods and smartly routes transactions to increase acceptance while accommodating multiple PSPs and acquirers. Furthermore, this is enhanced by Riskified's sophisticated artificial intelligence and machine learning framework, which effectively identifies fraudulent activities in real-time by utilizing data from an extensive worldwide merchant network comprising over 2.5 billion past transactions. With CellPoint Digital’s Payment Orchestration platform, airlines and enterprise travel merchants enjoy cutting-edge fraud protection, instant decision-making capabilities, higher transaction approval rates, and complete chargeback protection, thus enhancing the overall security and efficiency of the payment processes. About CellPoint Digital CellPoint Digital is a prominent figure in the fintech sector, specializing in payment orchestration. The core of its offerings revolves around a robust Payment Orchestration Platform, which plays a pivotal role in streamlining digital payment transactions. It caters to a broad spectrum of payment methods, from traditional cards to alternative options, and expedites the deployment of novel payment solutions. The platform also optimizes transaction routing, boosting conversion rates and reducing payment-related expenses.

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Travel Technology

Sonesta's Travel SOS Offers Relief for Holiday Travel Disruptions

Sonesta Hotels | November 06, 2023

Sonesta International Hotels Corporation has launched a new service called Travel SOS to help travelers during holiday travel disruptions by providing information on room availability at the nearest Sonesta hotels. The service can be accessed via a dedicated hotline or online using a promo code, offering convenience and flexibility to travelers. Despite potential limitations such as room availability and location coverage, the initiative underscores Sonesta's commitment to exceptional service during peak travel times, potentially enhancing customer satisfaction and loyalty. Sonesta International Hotels Corporation launches a new service, Travel SOS (Sonesta Overnight Stay), aimed at easing the stress of holiday travel disruptions. The service provides stranded travelers with information on room availability at the nearest Sonesta hotels during the busy holiday season. Travelers can access the service via a dedicated hotline or by using a promo code online. The initiative underscores Sonesta's commitment to exceptional service during peak travel times, offering peace of mind to travelers across its diverse portfolio of 17 brands and over 1,200 properties. Chris Trick, the Chief Marketing Officer at Sonesta, reportedly conveyed his optimism about the Travel SOS solution. He emphasized that Travel SOS exemplifies Sonesta's dedication to delivering superior service to travelers, especially during peak and challenging travel periods. He noted that the service, accessible via phone or online, offers up-to-date information on over 1,200 Sonesta properties, thereby providing travelers with reassurance. This allows them to relax and fully enjoy the holiday season. The new Travel SOS service launched by Sonesta International Hotels Corporation has its own set of potential drawbacks and benefits. On the downside, the service might be limited by the availability of rooms at Sonesta hotels, especially during peak travel times. If all rooms are booked, the service may not be able to provide the desired assistance. Additionally, the service might be less useful for travelers who are stranded in locations where Sonesta hotels are not present. On the upside, the service is designed to ease the stress of holiday travel disruptions by providing stranded travelers with information on room availability at the nearest Sonesta hotels. This is useful throughout the holidays. The service can be accessed via a dedicated hotline or by using a promo code online, offering convenience and flexibility to travelers. Furthermore, the initiative underscores Sonesta's commitment to exceptional service during peak travel times, potentially enhancing customer satisfaction and loyalty. Travel SOS is crafted to be accessed with dial-to-book or click-to-book options, a dedicated Travel SOS hotline and a promo code STAYSOS for online reservations using Sonesta’s website's offers’ section.

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Travel Technology

OneTravel by Fareportal Delivers Veteran's Day Travel Inspiration

Fareportal | November 08, 2023

Fareportal, featuring brands such as CheapOair and OneTravel, delivers online travel solutions focusing on global bookings through OneTravel. OneTravel's 'Going Places' blog suggests paying tribute to veterans by visiting parks, memorials, and museums on Veteran's Day. Veteran’s Day has undergone historical changes in its name and date, from its origins as Armistice Day to the fourth Monday in October and then its restoration to November 11. On the occasion of Veteran's Day, Fareportal's travel agency, OneTravel, is offering valuable insights for those seeking to commemorate this significant day and pay tribute to the individuals who have served in the armed forces. According to an article published by OneTravel's 'Going Places' blog site, there are several ways to observe Veteran's Day following its spirit, which include visiting various parks, memorials, and museums dedicated to honoring veterans. These locations encompass Patriots Point Naval and Maritime Museum in Mount Pleasant (South Carolina), Gettysburg National Military Park in Gettysburg (Pennsylvania), Navajo Nation Veterans Memorial Park in Window Rock (Arizona), National Veterans Art Museum in Chicago (Illinois), Liberty Memorial in Kansas City (Missouri), Vietnam Veterans Memorial in Washington, D.C., and Arlington National Cemetery in Arlington (Virginia). Werner Kunz-Cho, Chief Executive Officer of Fareportal, stated, "At Fareportal, travel is our mission. We feel it is our responsibility to provide readers with useful information to aid in their travel choices." [Source – Fareportal] Furthermore, he emphasized that the 'Going Places' article offers excellent recommendations for destinations that align perfectly with the spirit of Veteran's Day, and whether one chooses to travel by air or road, there is an encouragement for all to explore these captivating destinations. The history of this observance is intriguing, encompassing its original name and the date on which it was observed. Initially established as Armistice Day shortly after the conclusion of the First World War, the holiday's appellation underwent an official transformation to Veteran's Day in 1954. Subsequently, in 1968, Congress passed the Uniform Monday Holiday Act, primarily aimed at creating three-day weekends for federal employees while stimulating travel and tourism. This legislative action resulted in the moving of the observance of Veteran's Day to the fourth Monday in October. The American populace exhibited a mixed response to this alteration of the date. In 1978, President Gerald Ford decided to reinstate the observation of Veteran's Day to its original date, November 11. This year, since it's a Saturday, Veteran's Day will be observed on the preceding Friday. Fareportal, a company hosting consumer travel brands like CheapOair and OneTravel, facilitates customer bookings through various platforms, including online and mobile applications, and provides airline partners with access to a broad customer base for booking international and domestic flights, hotels, and additional services. OneTravel, a part of the Fareportal family, is globally recognized for delivering comprehensive travel solutions to meet diverse traveler needs. With OneTravel, customers can find budget-friendly flight options, including business and first-class fares, make reservations for hotels and car rentals, and plan vacations to top global destinations.

Read More

Business Travel

CellPoint Digital, Riskified Unite to Boost Fraud Prevention

CellPoint Digital | November 07, 2023

CellPoint Digital, a Payment Orchestration provider, has partnered with Riskified, a leader in ecommerce fraud prevention and risk intelligence, to enhance fraud protection for airlines and travel merchants. This partnership allows both companies to boost the value for their joint customers by improving fraud detection capabilities and enabling the use of multiple payment providers. Riskified's fraud management platform utilizes advanced AI and machine learning to protect online retailers from fraudulent transactions. Combined with CellPoint Digital's Payment Orchestration platform, this provides higher transaction approval rates, instant decision-making capabilities, and complete chargeback protection. Kristian Gjerding, Chief Executive Officer at CellPoint Digital, remarked, “Our partnership with Riskified represents a step forward in the world of online payments. Together, these platforms empower airlines and other travel merchants to optimize their payment processes while safeguarding against fraud risks, setting a new standard for secure and efficient ecommerce transactions.” [Source- Business Wire] Riskified’s ecommerce platform is a dynamic system designed to protect online retailers from fraudulent transactions. Built for accuracy at scale. It utilizes advanced AI and machine learning algorithms to analyze and verify the legitimacy of each transaction. It also ensures secure and hassle-free online shopping experiences for customers while minimizing the risk of fraud for travel merchants. The travel merchants who use Riskified’s Chargeback Guarantee solution will not bear the cost of fraud chargebacks if Riskified approves a fraudulent transaction. Ravi Kumawasrami, President of Worldwide Field Operations at Riskified, stated, “Businesses should never have to choose between preventing fraud and providing a cohesive customer experience. Our partnership with CellPoint Digital enables airlines and travel merchants to avoid the dilemma while simultaneously streamlining their operations, increasing their revenue and creating a secure shopping environment.” [Source- Business Wire] Leveraging the integrated solutions offered by CellPoint Digital and Riskified, travel merchants, including airlines, can establish a robust safeguard against continuously evolving fraud threats. The Payment Orchestration platform from CellPoint Digital facilitates the integration of multiple payment methods and smartly routes transactions to increase acceptance while accommodating multiple PSPs and acquirers. Furthermore, this is enhanced by Riskified's sophisticated artificial intelligence and machine learning framework, which effectively identifies fraudulent activities in real-time by utilizing data from an extensive worldwide merchant network comprising over 2.5 billion past transactions. With CellPoint Digital’s Payment Orchestration platform, airlines and enterprise travel merchants enjoy cutting-edge fraud protection, instant decision-making capabilities, higher transaction approval rates, and complete chargeback protection, thus enhancing the overall security and efficiency of the payment processes. About CellPoint Digital CellPoint Digital is a prominent figure in the fintech sector, specializing in payment orchestration. The core of its offerings revolves around a robust Payment Orchestration Platform, which plays a pivotal role in streamlining digital payment transactions. It caters to a broad spectrum of payment methods, from traditional cards to alternative options, and expedites the deployment of novel payment solutions. The platform also optimizes transaction routing, boosting conversion rates and reducing payment-related expenses.

Read More

Travel Technology

Sonesta's Travel SOS Offers Relief for Holiday Travel Disruptions

Sonesta Hotels | November 06, 2023

Sonesta International Hotels Corporation has launched a new service called Travel SOS to help travelers during holiday travel disruptions by providing information on room availability at the nearest Sonesta hotels. The service can be accessed via a dedicated hotline or online using a promo code, offering convenience and flexibility to travelers. Despite potential limitations such as room availability and location coverage, the initiative underscores Sonesta's commitment to exceptional service during peak travel times, potentially enhancing customer satisfaction and loyalty. Sonesta International Hotels Corporation launches a new service, Travel SOS (Sonesta Overnight Stay), aimed at easing the stress of holiday travel disruptions. The service provides stranded travelers with information on room availability at the nearest Sonesta hotels during the busy holiday season. Travelers can access the service via a dedicated hotline or by using a promo code online. The initiative underscores Sonesta's commitment to exceptional service during peak travel times, offering peace of mind to travelers across its diverse portfolio of 17 brands and over 1,200 properties. Chris Trick, the Chief Marketing Officer at Sonesta, reportedly conveyed his optimism about the Travel SOS solution. He emphasized that Travel SOS exemplifies Sonesta's dedication to delivering superior service to travelers, especially during peak and challenging travel periods. He noted that the service, accessible via phone or online, offers up-to-date information on over 1,200 Sonesta properties, thereby providing travelers with reassurance. This allows them to relax and fully enjoy the holiday season. The new Travel SOS service launched by Sonesta International Hotels Corporation has its own set of potential drawbacks and benefits. On the downside, the service might be limited by the availability of rooms at Sonesta hotels, especially during peak travel times. If all rooms are booked, the service may not be able to provide the desired assistance. Additionally, the service might be less useful for travelers who are stranded in locations where Sonesta hotels are not present. On the upside, the service is designed to ease the stress of holiday travel disruptions by providing stranded travelers with information on room availability at the nearest Sonesta hotels. This is useful throughout the holidays. The service can be accessed via a dedicated hotline or by using a promo code online, offering convenience and flexibility to travelers. Furthermore, the initiative underscores Sonesta's commitment to exceptional service during peak travel times, potentially enhancing customer satisfaction and loyalty. Travel SOS is crafted to be accessed with dial-to-book or click-to-book options, a dedicated Travel SOS hotline and a promo code STAYSOS for online reservations using Sonesta’s website's offers’ section.

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