TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS
IBS Software | October 07, 2022
IBS Software, a leading SaaS solutions provider to the travel industry globally, announced that it has been selected by the International Air Transport Association (IATA), as a technology partner for IATA's new CASSLink project, designed to simplify payments in the air cargo industry. The modernized CASSLink has been successfully deployed in the United States air cargo market, in collaboration with IATA's wholly owned subsidiary Cargo Network Services (CNS).CASSLink is IATA's internet-based data processing and customer management system, which puts customers first by meeting the evolving billing and payment requirements for the entire air cargo value chain. It facilitates the interaction and exchange of information between airlines and freight forwarders participating in IATA's Cargo Accounts Settlement System (CASS), simplifying the customer experience and driving operational efficiencies.
Working closely with IATA, IBS Software is focused on digitally transforming the CASS platform to develop an agile platform that can meet payment innovations and customer demands. Focussed on customer experience, the new CASS platform features improvements in real time analytics, self-service capabilities, additional payment options, global accessibility and a fresh modern multi-lingual user interface. The new CASSLink will be rolled out to all other CASS markets from the fourth quarter of 2022 and continuing through 2023.
Air cargo played an outsized role during the pandemic, delivering life-saving vaccines and medical supplies and keeping global supply chains running. Moving forward, it is vital that industry continues to digitally transform to allow payments between parties to be handled quickly, efficiently and with total trust," said Muhammad Albakri, IATA's Senior VP, Financial Settlement and Distribution Services. Our CASSLink platform has already changed the way airlines and third parties interact. We're delighted to have found an excellent partner in IBS Software to power the new CASSLink, ensuring that it continues to be fit for purpose as we head into a new era for air cargo.
"As air cargo grows, so do the challenges for airlines, freight forwarders and other players in handling payments in an increasingly complex value chain. The air cargo industry has a golden opportunity to influence the global supply chain, making payments simpler and more efficient is critical to enticing and keeping customers, It's an honour for us to partner with IATA to modernize its platform and further enhance the value it brings the industry."
-Akshay Shrivastava, Head of Consulting and Digital Transformation at IBS Software
About IBS Software
IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. The Consulting and Digital Transformation (CDx) focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software is a Blackstone portfolio company and operates from 15 offices across the world. Further information can be found at https://www.ibsplc.com/.
The International Air Transport Association (IATA) is the trade association for the world's airlines, representing some 290 airlines or 83% of total air traffic. IATA supports many areas of aviation activity and help formulate industry policy on critical aviation issues.
DESTINATION AND TOURISM,HOSPITALITY TRENDS
Hyatt | December 06, 2022
Travelers are prioritizing experiences and connections this festive season with rooms revenue pacing 30% ahead of 2019 for resort locations worldwide. With leisure travel continuing to soar, Hyatt Hotels Corporation (NYSE: H) shares the most compelling travel trends for global guests and suggestions on how to make the most of festive season travel.
Hotels and Resorts Prove To Be Preferred Over a Home Rental
Spreading joy and delight, hotels and resorts are delivering on the festive spirit this time of year with seasonal décor, food, music and more. According to a global survey commissioned by Hyatt and conducted by OnePoll, nearly two-thirds of people traveling with families prefer to stay at a hotel or resort rather than a home rental.
Allowing guests to maximize their travels and focus on spending quality time with loved ones, many Hyatt hotels and resorts around the world offer luxury amenities, on-site dining options, 24-hour room service, concierge services, wellbeing experiences and more. In addition to offering the necessities, Hyatt hotels and resorts around the world participate in seasonal celebrations that make it easy for the entire family to get into the festive spirit through exciting experiences including:
A Christmas concert under the stars at Grand Hyatt San Antonio River Walk, allowing guests and locals to enjoy a night of cocktails and to hear some of the greatest festive season hits live.
A New Year’s Eve “Sail Away Party” at Hyatt Regency Brisbane, featuring welcome cocktails, a beverage package, roving canapes, food stations, live entertainment, a photobooth and a glass of sparkling champagne at midnight.
The opportunity to bask in everything New York City has to offer and ring in the new year with spectacular views and close proximity to the iconic Times Square Ball Drop at the new Grayson Hotel, part of The Unbound Collection by Hyatt.
Multi-Generational Families Seek Togetherness and Reunite with Loved Ones Through Travel
This year, many parents and grandparents will gather with their families for the holidays, with 94% of adults ages 45+ who responded are planning to travel in December and 58% in January, indicating that connecting with loved ones is top of mind for travelers.
Travelers seeking to participate in meaningful and immersive experiences while creating lasting memories can look to all-inclusive resorts, such as Hyatt Ziva Riviera Cancun in Mexico and Dreams Karibana Cartagena Golf & Spa Resort in Colombia, which invite guests of all ages to connect with one another. Those looking for the perfect destination for the entire family to gather and carry on seasonal traditions can consider The Lodge at Spruce Peak in Stowe, Vermont. This Destination by Hyatt property offers something for everyone – from the all-natural spa for adults to crafting workshops and a game room for kids.
Say Goodbye to Wrapped Presents: Travel and Unique Experiences Top Consumers’ Wish Lists
While some people enjoy a traditional gift, experiences create memories – which is why 61% of respondents noted they would be excited to receive travel or an experience such as a vacation, plane tickets, spa and meditation session or a cooking class as a gift this year. When it comes to gift giving, consider an unforgettable travel adventure or an immersive experience this festive season.
Hyatt’s new FIND experiences platform allows World of Hyatt members to explore – and gift – more than 200 exclusive experiences around the globe including:
Cliffside Dining at Alila Jabal Akhdar (Oman)
An Off-road Volcano Adventure at Hyatt Regency Yogyakarta (Indonesia)
Dinner Under the Stars at Zoëtry Agua Punta Cana (Dominican Republic)
A Day with Chef Nino Redruello at Thompson Madrid (Spain)
Global, Dream Getaways are Making a Comeback with Japan, Canada and Italy Being Some of the Most Popular Destinations
With leisure travel continuing to increase and many borders now open around the world, consumers are prioritizing once-in-a-lifetime trips with unique experiences and opportunities to connect. According to the survey, 62% of respondents agree that the festive season is a great time to cross off a bucket list destination with some of the most popular destinations being Japan, Canada and Italy.
Travelers can check off their bucket list items at these new and recently renovated Hyatt hotels in some of the most sought-after destinations with the family, as a couple’s getaway or for a solo adventure:
Fuji Speedway Hotel (Shizuoka, Japan): Against the breathtaking backdrop of Mount Fuji and as part of The Unbound Collection by Hyatt brand, Fuji Speedway Hotel is a unique and unconventional hotel offering indulgent hospitality and a chance to visit the iconic Fuji Speedway race circuit and motorsports museum.
Park Hyatt Toronto (Ontario, Canada): The reimagined Park Hyatt Toronto welcomes guests back to the luxurious Yorkville neighborhood where guests can tour world-renowned museums and art galleries, enjoy a treatment at Stillwater Spa or deliciously crafted cocktails overlooking the Toronto skyline from the Writers Room Bar.
The Tribune (Rome, Italy): As the first hotel in Italy in the JdV by Hyatt brand, The Tribune is nestled among some of the best-known museums, shops and cafes and is within walking distance to some of the city’s major tourist attractions, such as the Spanish Steps and the Trevi Fountain.
Loyalty Programs Reign Supreme During the Festive Season as Travelers Try to Make the Most of Budgets
Loyalty programs, such as World of Hyatt, provide travelers with more ways to save and more reasons to gather all year round, especially during the festive season. Sixty-two percent of survey respondents said they would use a travel rewards program that lets them earn and redeem points, offers discounts and features unique experiences and 51% said if there was an impressive travel rewards program offer, they would change their travel plans or go out of their way to earn and redeem points.
World of Hyatt members can make the most of their upcoming stays and festive get-togethers with valuable offers such as ‘Earn 3x Points on Dining,’ which allows members to earn 3X points on dine-in, delivery or takeout through Dec. 20, 2022, at participating hotel restaurants worldwide.
Temperature Continues to Drive Seasonal Travel Plans: Snow is the Number One Preference
While some travelers may seek a reprieve from the cold in sunny destinations, 56% of respondents agree that it doesn’t feel like the festive season without snow. Travelers looking for destinations with the best chance of snowfall can pursue their wintry dreams and experience all that the season has to offer at Hyatt properties including Grand Hyatt Vail and Park Hyatt Niseko Hanazono in Japan.
Those that are already located in colder climates and like to race to the sunshine this time of year can look to warm-weather destinations and enjoy tropical adventures at properties such as Andaz Costa Rica Resort at Peninsula Papagayo and Alila Kothaifaru Maldives.
The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2022, the Company’s portfolio included more than 1,200 hotels and all-inclusive properties in 72 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Hyatt Centric®, and Caption by Hyatt; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt™, and JdV by Hyatt™; and the Inclusive Collection, including Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Vivid Hotels & Resorts®, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.
About World of Hyatt
World of Hyatt is Hyatt’s award-winning guest loyalty program uniting participating locations in the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, UrCove, and Hyatt Residence Club® brands as well as resort and hotel brands under the AMR™ Collection, which are joining World of Hyatt in phases and include Secrets® Resorts & Spas, Dreams® Resorts & Spas, Breathless Resorts & Spas®, Zoëtry® Wellness & Spa Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Members who book directly through Hyatt channels can enjoy personalized care and access to distinct benefits including Guest of Honor, confirmed suite upgrades at time of booking, diverse wellbeing offerings, mobile key, and exclusive member rates. With more than 30 million members, World of Hyatt offers a variety of ways to earn and redeem points for hotel stays, dining and spa services, wellbeing focused experiences through the FIND platform; as well as the benefits of Hyatt’s strategic loyalty collaborations with American Airlines AAdvantage®, Small Luxury Hotels of the World™, Lindblad Expeditions and MGM Resorts International. Travelers can enroll for free at hyatt.com, download the World of Hyatt app for android and IOS devices and connect with Hyatt on Facebook, Instagram and Twitter.
TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS
Allegiant | September 23, 2022
Uplift, the only enterprise Buy Now Pay Later (BNPL) solution serving the world's top travel and retail brands, has grown its long standing partnership with Allegiant by introducing Allegiant Pay Powered by Uplift on all flights, hotel and car rental bookings making it even easier for customers to pay over time.The new brand Allegiant Pay Powered by Uplift aligns with Allegiant's company mission to offer value and affordability to customers, creating memories that last forever. This enhanced way to pay also now offers customers one easy click to estimate how much they can spend and pay over time, making the booking of their next getaway even easier and more budget friendly.
Since 1999, Allegiant has been connecting customers to the people, places and experiences that matter most. Focused on taking travelers from small to mid-sized cities and jet setting to popular leisure destinations, Allegiant now offers service into more than 30 airports across the country. Allegiant is also a travel company at heart offering easy bookings for all the necessities of a memorable family trip or group getaway.
"From inception, Allegiant has remained committed to affordable and accessible travel. That's why we're introducing Allegiant Pay Powered by Uplift, allowing our customers to go now and rest easy knowing they can pay it with low monthly installments. Our extended partnership with Uplift means Allegiant customers will have a flexible payment option for flights, hotels and car rentals as we continue to grow,"
-Scott DeAngelo, Allegiant Executive Vice President and Chief Marketing Officer.
From the beginning of our partnership, Allegiant believed in the power of Uplift's pay over time solution to create yet another way for consumers to associate Allegiant with accessibility and value," said Tom Botts, Uplift Chief Commercial Officer. "One of the many reasons we enjoy our growing relationship with Allegiant is their commitment to consumer value, for not only flights but complete vacation packages as well.
Uplift partners with over 200 of the world's leading airlines, cruise lines, resorts and other major travel providers to offer BNPL payment options to help more consumers make meaningful purchases and experience the travel that they deserve.
Allegiant Pay, Powered by Uplift - is now available for purchases beginning as low as $49 and for 3 to 11 month terms, with no late fees or prepayment penalties. Customers can book today and fly as soon as tomorrow – even before they are finished making their payments. For more information, visit Allegiant Pay Powered by Uplift.
Down payment may be required. Actual terms are based on your credit score and other factors and may vary. Not everyone is eligible, and some states are not served, including IA and WV. Loans made through Uplift are offered by these lending partners: www.uplift.com/lenders.
Allegiant – Together We Fly™
Las Vegas-based Allegiant (NASDAQ: ALGT) is an integrated travel company with an airline at its heart, focused on connecting customers with the people, places and experiences that matter most. Since 1999, Allegiant Air has linked travelers in small-to-medium cities to world-class vacation destinations with all-nonstop flights and industry-low average fares. Today, Allegiant's fleet serves communities across the nation, with base airfares less than half the cost of the average domestic round trip ticket. For more information, visit us at Allegiant.com. Media information, including photos, is available at http://gofly.us/iiFa303wrtF
Uplift is the leading Buy Now Pay Later solution empowering people to get more out of life, one thoughtful purchase at a time. Serving the world's top enterprise level travel and retail brands, Uplift's complete range of flexible payment options drive higher conversion and loyalty for partners, while giving customers a simple, surprise-free way to pay over time with no late fees or prepayment penalties. Uplift is currently available throughout the United States and Canada. To learn more, visit Uplift.com.