Defining the future of travel through intelligence

| June 4, 2016

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New entrants are disrupting all facets of the travel industry. New traveler expectations of the service experience are challenging all of us to continually improve how we operate. New sources of data and information are challenging each travel brand to innovate in terms of how travel is sold, how travelers are serviced and how disruption is managed.

Spotlight

Travel and Transport, Inc

From our innovative corporate travel solutions, to our expertise in planning unforgettable vacations, Travel and Transport creates one-of-a-kind experiences for our partners. Success to us means doing what it takes to earn your business every day through passion, innovation and a steadfast commitment to our customers’ needs. Travel and Transport is a full service travel management company headquartered in Omaha, NE.

OTHER ARTICLES
FEATURES AND ADVICE

How finance teams can proactively manage travel spend before it happens

Article | May 26, 2021

Controlling how employees spend company money on travel has been one of the biggest historic challenges for finance teams. Most company spend is governed by purchase orders, with payments made in relation to specific invoices from the company’s own bank. The data is available transparent and can be analyzed to spot any inconsistencies. But controlling travel spend, which is most company’s largest discretionary spend area, is much harder. Employees increasingly organize their own travel, empowered by corporate self-booking tools for search, booking, and payment. This can help with visibility, particularly if the corporate uses lodge or virtual cards to pay. However, pre-trip spend like air and hotel bookings only represent 50-60% of the money spent on travel. What about the rest?

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How Security, Privacy, and Trust Can Help Travel Brands Offer a More Human Experience

Article | May 26, 2021

To deliver the richer, more fulfilling experiences that travelers crave, travel brands depend on a growing cache of customer data. More data can mean more opportunities to deliver an elevated human experience, personalized to each traveler’s needs and wants. But many brands are opaque about just what data they are collecting, and customers often don’t have any way to know how it may be used, how well it is secured, and what, if any, control they have over their personal information. Hence, the trust that travelers place in the industry is at risk, which ultimately could impact their travel choices.

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Why tourism providers are still working on travel personalisation

Article | May 26, 2021

It should come as no surprise that even as we enter the new decade, industries such as retail and travel are seeing continued investments in digital platforms and solutions aimed at delivering hyper personalisation. The reason is that millennials have risen in purchasing power, becoming the dominant driver of business and growth. Any business that market its products or services to this audience must adapt and develop innovative approaches to address dramatic shifts in customer behaviour, as well as the demands for mobile and social media.

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BUSINESS TRAVEL

Travel Managers speak out: 3 business travel topics post-pandemic

Article | May 26, 2021

Despite the global pandemic controlling business travel headlines for the past twelve months, there are quite a few other topics top of mind for travel managers today in North America. Egencia has taken a dive into the other important topics that are weighing on the minds of travel managers, and we’ve taken a look at what’s creating a buzz in the industry and within the Egencia travel manager Connect Community.

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Spotlight

Travel and Transport, Inc

From our innovative corporate travel solutions, to our expertise in planning unforgettable vacations, Travel and Transport creates one-of-a-kind experiences for our partners. Success to us means doing what it takes to earn your business every day through passion, innovation and a steadfast commitment to our customers’ needs. Travel and Transport is a full service travel management company headquartered in Omaha, NE.

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