Defining the future of travel through intelligence

| June 4, 2016

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New entrants are disrupting all facets of the travel industry. New traveler expectations of the service experience are challenging all of us to continually improve how we operate. New sources of data and information are challenging each travel brand to innovate in terms of how travel is sold, how travelers are serviced and how disruption is managed.

Spotlight

Dorak Holding

The foundations of Dorak Tourism Real Estate and Investments Holding Inc. were laid in 1971 with Dorak Tours, established to provide services in the field of tourism. Turkey's most important tourism regions in both Istanbul and growing company by signing the tourism projects in Cappadocia, in 2002, the company has continued to grow as a group and holding company in 2011. Today, Dorak Holding's travel agency in the field of tourism, foreign sales offices, hotel and restaurant investments; There are bus fleet in the transportation area, white marble and travertine quarries in the mining area, balloon companies in the aviation area and the ceramic factory. Dorak Holding, known for its reputation and reliability in the sectors it operates in, carries out its corporate plans, strategies and targets on the basis of sustainability. Dorak Holding, investment in Turkey in collaboration with national and international scale and history, to promote cultural and natural beauty of the whole world a

OTHER ARTICLES

Rebuilding travel together: What we know and where we’re headed

Article | April 13, 2021

The past year has been one of the most challenging for the travel industry. We saw the end of the expansion of the sector replaced by uncertainty, but it has reinforced our mission to bring the industry together to respond to travelers’ needs. Our industry is famously resilient. Following the initial shock of the pandemic and the reduction of global travel volumes, the industry has rapidly adapted. Despite the challenges of this crisis, there is cause for much optimism because of two fundamental reasons: people’s innate love for travel and the creativity of our industry. Both will help to harness new opportunities for our industries as we rebuild.

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How blockchain is reinventing travel loyalty programs for both brands and consumers

Article | February 28, 2020

According to the latest Bond Brand Loyalty Report, memberships across industries continue to rise and now average 14.8 per person. But - considering total global spend on loyalty programs is estimated to be $323 billion in 2019 – a more critical statistic is: on average people are active in less than half (6.7) of the programs they belong too. More often than not, loyalty programs do not drive loyal behavior. The travel sector has some of the lowest satisfaction rates, according to Bond’s survey of 55,000 consumers in more than 20 markets around the world. Only 37% of hotel loyalty members and 38% of car rental members say they are satisfied with their programs; airlines, meanwhile, fare slightly better at 42%.

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FlightHub & JustFly on robots and travel

Article | February 10, 2020

Over the past decade the travel industry has seen waves of technological trends: mobile booking, voice search, augmented reality, and more. The use of robots in travel is one such trend. It’s changing the way people travel and taking the world literally by storm. The potential impact of robots on the tourism and hospitality sector can’t be understated. Chatbots, programmable suitcases, and security bots are a few examples of how robots may be changing the way travelers navigate the globe forever. FlightHub and JustFly discuss why robots are a technological trend the travel industry should look forward to.

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Poor payment experience determines choice of travel provider

Article | March 11, 2020

Payments are now accepted as one of the areas adding friction to the traveler journey, from the booking process to being on a trip, according to new research. The Frictionless Travel Payments: From Complexity To Competitive Advantage report from Amadeus shows that 70% of consumers say a good payment experience would drive them to select a travel provider over a competitor. In addition, 74% say a poor payment experience affects the enjoyment of their holiday. The study also reveals that 74% of travelers are booking less than two months before departure and millennials are twice as likely to book later than those aged over 55.

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Spotlight

Dorak Holding

The foundations of Dorak Tourism Real Estate and Investments Holding Inc. were laid in 1971 with Dorak Tours, established to provide services in the field of tourism. Turkey's most important tourism regions in both Istanbul and growing company by signing the tourism projects in Cappadocia, in 2002, the company has continued to grow as a group and holding company in 2011. Today, Dorak Holding's travel agency in the field of tourism, foreign sales offices, hotel and restaurant investments; There are bus fleet in the transportation area, white marble and travertine quarries in the mining area, balloon companies in the aviation area and the ceramic factory. Dorak Holding, known for its reputation and reliability in the sectors it operates in, carries out its corporate plans, strategies and targets on the basis of sustainability. Dorak Holding, investment in Turkey in collaboration with national and international scale and history, to promote cultural and natural beauty of the whole world a

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