Despite Some Worrisome Signs, Robust Travel Economy Expected - Travel Weekly

While a number of aspects of the U.S. economy could affect people's propensity to travel, economists largely believe the outlook will remain strong for the foreseeable future. And at the moment, travel agencies are benefiting from a period of strong bookings for the next several years, signaling continued strength. Yet some indicators, including a drop in consumers' intent to travel for leisure, have led travel marketing firm MMGY Global to predict a travel recession. MMGY CEO Clayton Reid predicted the market will change in the next 12 to 18 months. In part, that's because MMGY is seeing some rate sensitivity in the market, typically a sign of challenges to come.

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Tours International

Tours International is a Destination Management Company for group travel to the UK and Europe. Our exciting range of special interest tours include Christianity; Film & TV Locations; History, Heritage & Royalty; Military; Gardens; Literary; Sports Hospitality; Fashion & Shopping and Luxury Experiences. All our tours are bespoke and researched to meet your specific brief.

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Hospitality Management

Top 9 Opportunities in the Travel Industry to Enter in 2021

Article | June 29, 2023

2020 flatlined travel opportunities, opportunities of the tourism industry and hit the global travel industry due to the pandemic. Due to this, many changes in the travel and tourism industry are witnessed today and shall be so in the upcoming years. Many travel industry leaders faced hardship in navigating through the crisis. For them, it was like sailing through a hurricane. As the pandemic's effect hasn't completely faded, the businesses in the tourism sector are trying harder to keep their companies above the water. They have maintained a positive approach to surviving this tough phase and focused on long-term growth. On the other hand, some businesses responded optimistically to the damage caused by the pandemic. They have positively adapted to new opportunities that emerged in the travel industry and experienced success. Such an incident illustrates the travel industry's potential. Yet, the industry has to chart many ways to overcome this challenging time. The emerging tourism trends have created a ton of opportunities for travel businesses to reshape. Nevertheless, some travel and tourism industry changes have evolved because of a shift in operational dynamics due to the pandemic's effect. It also changed several tourism events worldwide. Many business travel trends, which received attention before the pandemic, are being less considered now. In contrast, some business travel trends have become vital on the corporate travel businesses' end. Therefore, whatever aspect of the tourism sector your business is involved in, you need to keep your finger on the pulse. The current opportunities in the travel industry can be beneficial for your business. It is all because of technology and its advantages. To learn about it, this article provides a list of the latest opportunities in the travel industry for 2021. Artificial Intelligence (AI) AI is one technological advancement that has increased opportunities in the travel industry, mainly travel for business opportunities. Today, businesses in the tourism sector are using many technology devices and tools. One of them is chatbots, which use AI to automate and streamline all sales and marketing tasks. Chatbots provide a wealth of information about monitoring data analytics, lead generation, bookings, automated travel assistance, and more. AI algorithms are a crucial aspect of maintaining efficiency in the future of the travel industry. Sophisticated AI is becoming vital for airports. With such development, airports will use visually enabled analysis supported by AI-based recommendations. It will improve operational efficiency for all businesses in the tourism sector to work effortlessly. With such developments, AI is gaining prominence under the current trends in the global tourism industry. Internet of Things (IoT) As IoT has already gained recognition in the technology world, it is becoming one of the emerging trends in the tourism industry by bringing in various travel opportunities. In 2021, businesses in the tourism market will see the potential of IoT as it will mature the existing network of data-producing devices. Examples of IoT technologies are robotics, autonomous vehicles, virtual agents, and machine learning. Since the pandemic addressed immediate needs like sanitization, social distancing, and automation, IoT gave rise to several opportunities in the travel industry simultaneously. IoT initiated the concept of contactless travel. This provides travelers with all the booking information in a single click and offers automated accommodations with controlled systems, voice commands, and more. In the case of point, Amazon introduced a hospitality-oriented version of Alexa virtual assistant. The addition of Alexa will continue to be an important travel industry trend. It has introduced many business opportunities in the travel industry; some are instant booking services and travel assistance. These gained immense prominence when the travel industry resumed its operations after less impact of the pandemic. This trend is set to fetch more and more opportunities in the travel industry in 2021. Virtual Reality (VR) Virtual reality has been a useful tool for many businesses in the tourism sector. Virtual reality offered unique types of tourism events worldwide with virtual tours of accommodation to business travelers from their homes. In this way, it gave transparency to the accommodation and its look before arriving. A host of low-cost VR devices such as the Google Cardboard and Samsung Gear headset were used in the initial stage when the travel industry was still resuming from the global pandemic and travel business opportunities were rising. VR technology benefits businesses as one of the most desired business travel trends during the decision-making phase, especially during a pandemic like COVID-19. It will ensure all the travel processes to take place safely and in smarter ways in the future of the travel industry. While many promising opportunities in the travel industry are emerging, it’s already speculated that businesses in the tourism sector will set VR as one of the most used travel industry trends for 2021. Augmented Reality (AR) AR is also becoming one of the most influential technologies in the travel industry. It opens several doors of opportunities in the travel industry. It offers a convenient way for marketers to give business travelers a taste of what they can expect. The technology highlights a digital version of accommodations, videos, 360-degree views of locations, vehicles, and more. During the pandemic, some travel companies took a step further by offering exceptional booking process through AR technology to their employees. A growing number of companies are at an experimental stage with AR headsets and finding them useful. Using this, companies have started offering many travel opportunities, making it more advanced and safer than what was before the pandemic. The technology is offering many opportunities in the travel industry, along with applications. Personalization The concept of personalization is also one of the growing travel industry trends. Today, many travel businesses are offering personalized options for making travel plans as per personal preferences. It includes accommodations, flight booking, car rentals, and other such amenities. Personalization introduced many opportunities in the travel industry for marketing as well. It uses data of travelers to promote and advertise personally and shows information about a prior purchase or a list that you checked out at a particular time. For example, bd4travel is providing an AI platform to transform travel websites. Using artificial intelligence with machine learning, bd4travel works with online travel companies. They deliver individual buying experiences in real-time. All these were possible because bd4travel adapted the latest opportunities of personalization. This became relevant in the travel industry during this pandemic. Personalization also brought several travel business opportunities and gained prominence. Thus, it is predicted to spread in the future, like other opportunities in the travel industry. Recognition Systems Recognition technology has also brought some vital opportunities in the travel industry. It introduced some of the best high-tech identification tools such as face recognition, fingerprint, and other biometric methods. Face recognition technology is currently being used to identify potential threats. Its usage in the tourism business has improved security systems and increased reliability. In November 2020, SITA announced a trial with Etihad. The employees completed all check-in procedures for corporate travelers within minutes and conducted security processes through their mobile devices. It replaced in-person check-ins with identity cards as a form of authentication. The recognition technology also introduced voice control opportunities in the travel industry. Voice control technology initiates spoken commands services in airports as well as hotel rooms. Robots The future of the travel industry will soar because of emerging self-service opportunities. Corporate travel companies will offer contactless, faster, easier, and flexible services. In this case, robotic technology will become the center stage of the latest travel business opportunities and trends. Various accommodations, check-in, and check-out services at airports will witness extensive use of robotic technology. Business travelers will also find the optimum use of this technology during their stays. Robot technology has made an important way for businesses in the tourism sector as it introduced many new travel opportunities that never existed (not even before the pandemic). Cyber Security Enhancement Cybersecurity is one of the emerging travel industry trends and introduced the most demanding opportunities in the travel industry. The pandemic increased the risks of cyberattacks. Due to this, data have become vulnerable and can cause damage to tourism events worldwide. As travel companies employ many people and may have access to plenty of data, the marketers will have to enhance cybersecurity measures. Some of the biggest threats in this area include phishing attacks and ransomware attacks. To prevent these types of threats, you will have to invest in cybersecurity training, include various hardware and software solutions to keep your business safe. Cybersecurity has brought many promising opportunities in the travel industry. So, the opportunities in the travel industry for cybersecurity will uncover its potential and help companies work efficiently. Big Data Travel opportunities, along with big data, are evolving and will triumph in the future of the travel industry. In a modern business model in the tourism market, big data has played a pivotal role. One of the biggest uses for this data is to improve personalization. As more travel business opportunities have evolved, it has helped employees gather information about corporate travel within minutes. In this way, big data boosted many other opportunities in the travel industry. It will prosper through the pandemic scenario and the future of the travel industry. Another valuable use of big data has helped to analyze current business performance. For example, hotel owners can use big data for revenue management purposes and expect travelers' demand. So, a predictable demand can optimize pricing and promotional strategies. Embracing the latest travel trends is vital for companies to be successful in the travel and tourism sector. Adopting some of these travel trends as a part of your business model can open more doors of opportunities in the travel industry in 2021. Frequently Asked Questions What are the opportunities in tourism industry? The opportunities in the travel industry range broadly in sectors like transportation services, tour operation services, accommodation, travel agencies, tour operation services, and hospitality. How are trends changing the travel industry? The latest trends that are changing the travel industry are majorly in terms of technology and the high involvement of the internet. Along with that, the proliferation of budget airlines and affordability are also other trends changing the travel industry. What are the six segments of the travel industry? The six segments of the travel industry include: Airlines Hospitality Corporate travel Transportation Logistics Lodging { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What are the opportunities in tourism industry?", "acceptedAnswer": { "@type": "Answer", "text": "The opportunities in the travel industry range broadly in sectors like transportation services, tour operation services, accommodation, travel agencies, tour operation services, and hospitality." } },{ "@type": "Question", "name": "How are trends changing the travel industry?", "acceptedAnswer": { "@type": "Answer", "text": "The latest trends that are changing the travel industry are majorly in terms of technology and the high involvement of the internet. Along with that, the proliferation of budget airlines and affordability are also other trends changing the travel industry." } },{ "@type": "Question", "name": "What are the six segments of the travel industry?", "acceptedAnswer": { "@type": "Answer", "text": "The six segments of the travel industry include: Airlines Hospitality Corporate travel Transportation Logistics Lodging " } }] }

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Hospitality Management

Discover Top 10 Books on Hospitality Management to Elevate Expertise

Article | June 20, 2023

Elevate your expertise with these must-read hospitality management books offering a comprehensive guide to enhance your skills, providing industry trends-related insights and live cases & examples. In the constantly evolving hospitality industry, professionals must stay abreast of the latest trends and insights. Whether you are an industry veteran, an aspiring hospitality worker, or a student pursuing a degree in hospitality management, the right books can provide you with valuable knowledge and direction. The growth of the hospitality industry on a global scale has led to the emergence of a wide range of exceptional books that cover various topics. These include digital marketing strategy, e-commerce tourism, personal experiences, practical advice, and in-depth industry analysis. This curated selection of ten top books on hospitality management offers valuable insights into the industry, allowing you to stay ahead of the curve and enhance your expertise in the field. 1. Unreasonable Hospitality Author Name: Will Guidara For professionals in the hospitality and tourism sector looking to advance their knowledge of hospitality management, the book Unreasonable Hospitality: The Extraordinary Power of Giving People More Than They Expect is a must-read. One of the books on hospitality management written by Will Guidara, a former co-owner of the famous eatery Eleven Madison Park, it imparts essential lessons and insights from his journey to turn the struggling business into the world's best restaurant. Guidara emphasizes the transformative power of going above and beyond anticipation through extreme alterations, a strong collaboration between the kitchen and dining room, and remarkable, personalized kindness experiences. This national bestseller book encourages readers to discover the wonder in their work and produce incredible experiences for others with its captivating anecdotes and industry experts' wisdom. 2. Be Our Guest: Revised and Updated Edition Author Name: Theodore B. Kinni Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service (The Disney Institute Leadership Series) is one of the essential hospitality management books for industry professionals seeking to improve their customer service skills. Based on the renowned Disney methodology, this book emphasizes exceeding customer expectations beyond mere satisfaction. The book reveals exceptional business strategies that underpin the enchantment of quality service, using insights not typically found in conventional workplaces. Whether one works in hotels, restaurants, or any other hospitality-related industry, reading this book on hospitality management will help envision new opportunities and provide techniques for exceptional customer experiences. In addition, Kinni has published twenty books on topics covering sales, marketing and leadership, targeting hospitality management as the focused audience. 3. First Class Travel on a Budget: How to Hack Your Credit Cards to Book Incredible Trips for Less Author Name: Zachary Abel Discover the secrets for five-star vacation on a specific back pocket budget with "First Class Travel on a Budget: How to Hack Your Credit Cards to Book Incredible Trips for Less." In this insightful guide, Zachary Burr Abel shares his expertise in navigating airline loyalty programs, credit card promotions, and hidden travel fees. With actionable advice and humorous anecdotes, reading this hospitality and tourism management book will help professionals learn how to fly first class, find deals on rental cars and hotels, earn airline points, and maximize credit card rewards. This invaluable resource is a must-read for anyone in the hospitality industry looking to elevate their expertise in managing travel and providing exceptional guest experiences. 4. Hospitality Management People Skills and Manners On and Off the Job Author Name: Lyn Pont PhD For professionals seeking to start their career or improve their career in hospitality, one of the must-reads hotel management books by Pont is Hospitality Management: People Skills and Manners On and Off the Job. This hospitality book covers various topics, including service, relationships, integrity, communication, personal image, and creativity. Focusing on soft skills and the cultural expectations of guests, Pont provides practical advice and industry insights to help readers excel in their careers. Whether you're a seasoned executive or new to the industry, this treasure trove of information will equip you with the necessary tools to deliver exceptional customer care, represent your organization with professionalism and confidence as well as help you to stand out in the competitive hospitality industry. 5. Strategic Management for Tourism, Hospitality and Events Author Name: Nigel G. Evans Strategic Management for Tourism, Hospitality and Events is a comprehensive guide designed to equip students in the hospitality industry with essential strategic management principles. This exceptional book bridges the gap between theory and practical through industry-based case studies and examples, offering a deeper understanding of strategic management in the context of tourism, hospitality, and events. The third edition of this book features updated international case studies covering SMEs and large-scale businesses integrated throughout to show the various applications of strategic management theory, big data, artificial intelligence, sustainability, and innovation. With accessible language and helpful features, this resource is a valuable tool for students seeking to enhance their knowledge and excel in the dynamic field of tourism, hospitality, and events management. 6. Setting the Table: The Transforming Power of Hospitality in Business Author Name: Danny Meyer One of the bestselling hospitality and tourism management books, Setting the Table: The Transforming Power of Hospitality in Business, is a book by Danny Meyer, an acclaimed restaurateur behind successful ventures like Union Square Cafe and Shake Shack. Meyer shares his invaluable insights on developing a dynamic philosophy called Enlightened Hospitality, which focuses on fostering strong relationships within the organization and delivering exceptional customer satisfaction. It is one of the influential hospitality management books that draws from real-life experiences and teachings applicable to anyone in the hospitality industry or any business sector. This motivational work, considered a landmark in the field, provides valuable lessons for managers, executives, and staff, enhancing their effectiveness and deepening their appreciation for achieving excellence in their work to improve hospitality experience. 7. Operations Management in the Hospitality Industry Editor Name: Peter Szende, Alec N. Dalton (Editor), Michelle (Myongjee) Yoo To improve operations and enhance hospitality management expertise, the book titled ‘Operations Management in the Hospitality Industry’ is an essential resource for the tourism and hospitality experts. This book covers various topics crucial to operational success in restaurants, resorts, and other hospitality establishments, as well as equips readers with fundamental techniques and tools for analyzing and improving operational capabilities. With its comprehensive approach, incorporating key theories, frameworks, and industry examples, the book offers valuable knowledge for students preparing for their careers and working professionals. 8. Event Management for the Tourism and Hospitality Author Name: Bonita M. Kolb If you are looking for a comprehensive guide, Event Management for the Tourism and Hospitality Industries is a book designed to equip readers and practitioners in the hospitality industry with the essential knowledge and skills for planning, managing, and evaluating events. This book covers various topics, including visitor segmentation, budgeting, promotion, and post-event assessment, while addressing contemporary issues such as environmental sustainability, cultural diversity, technology, and community engagement. Through international case studies, readers will gain real-world insights and learn how to connect events with local heritage and culture, delivering personalized experiences to visitors. It is one of the best hospitality management books that includes a practical approach and detailed event plan outline. 9. Tourism Management Author Name: Stephen J. Page One of the best books for hospitality management and tourism by Stephen Page, Tourism Management provides a thorough understanding of the fundamental principles of tourism. Currently in the 6th edition the book offers a global perspective on the industry, and will not only benefit students pursuing a degree, diploma, or simply studying the subject, but it will also help professionals in the tourism industry. This book includes content on contemporary issues affecting businesses, enhanced sustainable development strategies to overcome climate change challenges, and a section with different perspectives from China and South America on using taxation to limit travel air behaviour. Furthermore, it combines textual content and features case studies with diagrams, and images, offering valuable insights into the evolving landscape of tourism management. 10. Hospitality Management: A Brief Introduction Author Name: Roy C Wood An easy-to-operate introduction for students of hotel and hospitality management and hospitality studies, Hospitality Management: A Brief Introduction offers a concise and comprehensive overview of the hospitality industry, making it an essential read for students new to the industry. Authored by Roy Wood, an expert in academia and practice, this book covers key areas such as employee relations, accommodation and food management, marketing and sales, industry strategy, management roles, education, and future trends. By drawing on a range of established research and incorporating the perspective of the hospitality consumer, Wood provides readers with a well-rounded understanding of the industry's realities and challenges. This book is a valuable resource for anyone studying or working in hospitality management. Summing Up The hospitality industry is transforming rapidly, driven by technological advancements, changing consumer expectations, and emerging trends. As we look to the future, hospitality professionals must proactively stay ahead of the curve and elevate their expertise. These hospitality industry books empower readers to navigate the evolving landscape, embracing innovative practices and sustainability and delivering exceptional guest experiences. By advancing their knowledge and embracing essential insights and strategies, hospitality professionals can position themselves for success in the dynamic world of hospitality management operations.

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Hospitality Management

Emerging Key Technology Trends That Is Revolutionizing The Travel Industry

Article | July 18, 2023

Technology advancements have changed the way we travel. And some of the new developments promise an improved day-to-day operation and interactive experiences for the customers. With the help of technologies, thousands of companies have transformed their conventional accommodation and traveling experiences. Travelers have gained free access to chart their journey, arrange required services, and enjoy hassle-free traveling. And the best part of this is, the ability to acquire all without leaving the comfort of home. However, there has been a paradigm shift in the travel industry with the development of some emerging techs around the world. So let’s check out what these technologies are, how they are going to impact, and the way it is going to change the entire traveling experience. Key Tech Trends In Traveling 1. AI Chatbots Chatbots powered by artificial intelligence is the most sensible investment. It helps users to talk with chatbots through messaging platforms like Facebook Messenger, Skype, or Slack. With the data stored in these chatbots, they recommend the best locations, tips, and price-alerts, thus, impact the decisions of the customers. During the trip, it would prompt the traveler about check-in updates and flight delays. Some of the booking sites that use chatbots include Skyscanner, Kayak, Booking.com, etc. 2. AR & VR Thanks to the development of augmented reality and virtual reality, potential customers can now take a virtual tour of the resort or hotel from anywhere around the world. It assists not only the customer to choose the best option for them but also helps the hotels to promote their facilities. With AR and VR, the possibilities in the travel industry are infinite. 3. Recognition Technology Due to the Covid-19 crisis, one of the biggest fears a customer faces is coming in contact with an infected person. But, the recognition technology assists in both check-in and check-out from the hotel with the help of retina scanning, facial recognition, and other biometric identifications. 4. Smart Rooms with IoT A wide number of hotels have moved towards the Internet of Things for their rooms. It enhances the entire customer experience via customized and potential control to the rooms while detecting any problem that can be faced by them. 5. Contactless Payment Last but not the least, contactless payment is another form of advancement in travel tech that allows companies to process payments quickly and saves time for the customers who don’t have cash or access to their debit or credit card. What’s Next? For every company that is operating in the travel industry, it is important to keep up with the technological trends. Understanding and using the tech mentioned will help in providing a better experience for the customer and optimize business along with the overall performance of the business. If you want to know more about these technologies and their adoption then have an IT consultant from experienced experts and acquire the in-depth information.

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Travel Technology

Big Data In Travel: Triggering Business Transformation

Article | July 7, 2022

Global travel agencies are striving to maintain a competitive edge in the market. They are relying on big data to analyze the current state of the market, automate work processes, and better understand customer needs to streamline their businesses. Big data is now an important part of the future of the travel industry because it helps: Accurate decision-making Customer demand forecasting Service personalization Travel marketing Optimization of pricing strategies How is Big Data Sourced? The following data sources are used to gather big data: UGC Data User-Generated Data (UGC) is the most affordable data to obtain and includes textual data gathered through questionnaires, social networks, and image data. Device Data Device data gives access to GPS data, mobile roaming data, bluetooth data, RFID, WiFi data and more. This data is harder to obtain and is expensive. Transaction Data Web search data, web page visit data, online booking data, etc., constitute transaction data. Advanced web services such as Google Analytics can help collate this data. The sourced data is analyzed using artificial intelligence, machine learning, and natural language processing (NLP). How Is Big Data Changing the Way Travel Companies Operate? With the help of big data, you can increase your performance, get deeper customer insights, and offer an excellent customer experience to travelers. Let us briefly examine how big data can help you achieve all these objectives. Optimize Your Revenue Optimize your costs and accurately predict short-term and long-term revenues. Through customer experience metrics, you can also analyze your profit potential, correctly forecast peak period demand and offer relevant services to customers at the right time. As a result, protect your agency from unexpected expenses and make the most of customer demand. Recognize & Capitalize on Trends Historical, real-time data and a standard analytical approach help you understand the changing trends in the tourism industry. Then, you can swiftly take measures to adapt to these changing trends and capitalize on the ones that contribute to revenue. Bleisure is an excellent example of such a travel trend. Improve Your Marketing Campaigns Big data processes large amounts of information on your target audience and helps you see which marketing campaigns can succeed based on long-term forecasting. Consequently, you can prevent any unexpected losses while executing seasonal marketing campaigns. Additionally, big data collects information on your competitors and target audience in real-time, so you know the kind of marketing campaigns you need to execute to remain ahead in the race. Enhance Brand Reputation Big data considers customer reviews and comments to help you understand which aspects of your business need improvement. Internally collected feedback and big data analysis can create a standard to improve the brand reputation of your agency. Conclusion Big data in the travel industry is more than just a trend; it is a tool for better understanding the market situation and each customer in general (potential and existing). All of this lays the groundwork for a more personalized approach and accurate prediction of what customers want, and contributes to an elevated customer experience and an increase in revenue.

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Spotlight

Tours International

Tours International is a Destination Management Company for group travel to the UK and Europe. Our exciting range of special interest tours include Christianity; Film & TV Locations; History, Heritage & Royalty; Military; Gardens; Literary; Sports Hospitality; Fashion & Shopping and Luxury Experiences. All our tours are bespoke and researched to meet your specific brief.

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Travel Technology

OneTravel by Fareportal Delivers Veteran's Day Travel Inspiration

Fareportal | November 08, 2023

Fareportal, featuring brands such as CheapOair and OneTravel, delivers online travel solutions focusing on global bookings through OneTravel. OneTravel's 'Going Places' blog suggests paying tribute to veterans by visiting parks, memorials, and museums on Veteran's Day. Veteran’s Day has undergone historical changes in its name and date, from its origins as Armistice Day to the fourth Monday in October and then its restoration to November 11. On the occasion of Veteran's Day, Fareportal's travel agency, OneTravel, is offering valuable insights for those seeking to commemorate this significant day and pay tribute to the individuals who have served in the armed forces. According to an article published by OneTravel's 'Going Places' blog site, there are several ways to observe Veteran's Day following its spirit, which include visiting various parks, memorials, and museums dedicated to honoring veterans. These locations encompass Patriots Point Naval and Maritime Museum in Mount Pleasant (South Carolina), Gettysburg National Military Park in Gettysburg (Pennsylvania), Navajo Nation Veterans Memorial Park in Window Rock (Arizona), National Veterans Art Museum in Chicago (Illinois), Liberty Memorial in Kansas City (Missouri), Vietnam Veterans Memorial in Washington, D.C., and Arlington National Cemetery in Arlington (Virginia). Werner Kunz-Cho, Chief Executive Officer of Fareportal, stated, "At Fareportal, travel is our mission. We feel it is our responsibility to provide readers with useful information to aid in their travel choices." [Source – Fareportal] Furthermore, he emphasized that the 'Going Places' article offers excellent recommendations for destinations that align perfectly with the spirit of Veteran's Day, and whether one chooses to travel by air or road, there is an encouragement for all to explore these captivating destinations. The history of this observance is intriguing, encompassing its original name and the date on which it was observed. Initially established as Armistice Day shortly after the conclusion of the First World War, the holiday's appellation underwent an official transformation to Veteran's Day in 1954. Subsequently, in 1968, Congress passed the Uniform Monday Holiday Act, primarily aimed at creating three-day weekends for federal employees while stimulating travel and tourism. This legislative action resulted in the moving of the observance of Veteran's Day to the fourth Monday in October. The American populace exhibited a mixed response to this alteration of the date. In 1978, President Gerald Ford decided to reinstate the observation of Veteran's Day to its original date, November 11. This year, since it's a Saturday, Veteran's Day will be observed on the preceding Friday. Fareportal, a company hosting consumer travel brands like CheapOair and OneTravel, facilitates customer bookings through various platforms, including online and mobile applications, and provides airline partners with access to a broad customer base for booking international and domestic flights, hotels, and additional services. OneTravel, a part of the Fareportal family, is globally recognized for delivering comprehensive travel solutions to meet diverse traveler needs. With OneTravel, customers can find budget-friendly flight options, including business and first-class fares, make reservations for hotels and car rentals, and plan vacations to top global destinations.

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Business Travel

CellPoint Digital, Riskified Unite to Boost Fraud Prevention

CellPoint Digital | November 07, 2023

CellPoint Digital, a Payment Orchestration provider, has partnered with Riskified, a leader in ecommerce fraud prevention and risk intelligence, to enhance fraud protection for airlines and travel merchants. This partnership allows both companies to boost the value for their joint customers by improving fraud detection capabilities and enabling the use of multiple payment providers. Riskified's fraud management platform utilizes advanced AI and machine learning to protect online retailers from fraudulent transactions. Combined with CellPoint Digital's Payment Orchestration platform, this provides higher transaction approval rates, instant decision-making capabilities, and complete chargeback protection. Kristian Gjerding, Chief Executive Officer at CellPoint Digital, remarked, “Our partnership with Riskified represents a step forward in the world of online payments. Together, these platforms empower airlines and other travel merchants to optimize their payment processes while safeguarding against fraud risks, setting a new standard for secure and efficient ecommerce transactions.” [Source- Business Wire] Riskified’s ecommerce platform is a dynamic system designed to protect online retailers from fraudulent transactions. Built for accuracy at scale. It utilizes advanced AI and machine learning algorithms to analyze and verify the legitimacy of each transaction. It also ensures secure and hassle-free online shopping experiences for customers while minimizing the risk of fraud for travel merchants. The travel merchants who use Riskified’s Chargeback Guarantee solution will not bear the cost of fraud chargebacks if Riskified approves a fraudulent transaction. Ravi Kumawasrami, President of Worldwide Field Operations at Riskified, stated, “Businesses should never have to choose between preventing fraud and providing a cohesive customer experience. Our partnership with CellPoint Digital enables airlines and travel merchants to avoid the dilemma while simultaneously streamlining their operations, increasing their revenue and creating a secure shopping environment.” [Source- Business Wire] Leveraging the integrated solutions offered by CellPoint Digital and Riskified, travel merchants, including airlines, can establish a robust safeguard against continuously evolving fraud threats. The Payment Orchestration platform from CellPoint Digital facilitates the integration of multiple payment methods and smartly routes transactions to increase acceptance while accommodating multiple PSPs and acquirers. Furthermore, this is enhanced by Riskified's sophisticated artificial intelligence and machine learning framework, which effectively identifies fraudulent activities in real-time by utilizing data from an extensive worldwide merchant network comprising over 2.5 billion past transactions. With CellPoint Digital’s Payment Orchestration platform, airlines and enterprise travel merchants enjoy cutting-edge fraud protection, instant decision-making capabilities, higher transaction approval rates, and complete chargeback protection, thus enhancing the overall security and efficiency of the payment processes. About CellPoint Digital CellPoint Digital is a prominent figure in the fintech sector, specializing in payment orchestration. The core of its offerings revolves around a robust Payment Orchestration Platform, which plays a pivotal role in streamlining digital payment transactions. It caters to a broad spectrum of payment methods, from traditional cards to alternative options, and expedites the deployment of novel payment solutions. The platform also optimizes transaction routing, boosting conversion rates and reducing payment-related expenses.

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Travel Technology

Sonesta's Travel SOS Offers Relief for Holiday Travel Disruptions

Sonesta Hotels | November 06, 2023

Sonesta International Hotels Corporation has launched a new service called Travel SOS to help travelers during holiday travel disruptions by providing information on room availability at the nearest Sonesta hotels. The service can be accessed via a dedicated hotline or online using a promo code, offering convenience and flexibility to travelers. Despite potential limitations such as room availability and location coverage, the initiative underscores Sonesta's commitment to exceptional service during peak travel times, potentially enhancing customer satisfaction and loyalty. Sonesta International Hotels Corporation launches a new service, Travel SOS (Sonesta Overnight Stay), aimed at easing the stress of holiday travel disruptions. The service provides stranded travelers with information on room availability at the nearest Sonesta hotels during the busy holiday season. Travelers can access the service via a dedicated hotline or by using a promo code online. The initiative underscores Sonesta's commitment to exceptional service during peak travel times, offering peace of mind to travelers across its diverse portfolio of 17 brands and over 1,200 properties. Chris Trick, the Chief Marketing Officer at Sonesta, reportedly conveyed his optimism about the Travel SOS solution. He emphasized that Travel SOS exemplifies Sonesta's dedication to delivering superior service to travelers, especially during peak and challenging travel periods. He noted that the service, accessible via phone or online, offers up-to-date information on over 1,200 Sonesta properties, thereby providing travelers with reassurance. This allows them to relax and fully enjoy the holiday season. The new Travel SOS service launched by Sonesta International Hotels Corporation has its own set of potential drawbacks and benefits. On the downside, the service might be limited by the availability of rooms at Sonesta hotels, especially during peak travel times. If all rooms are booked, the service may not be able to provide the desired assistance. Additionally, the service might be less useful for travelers who are stranded in locations where Sonesta hotels are not present. On the upside, the service is designed to ease the stress of holiday travel disruptions by providing stranded travelers with information on room availability at the nearest Sonesta hotels. This is useful throughout the holidays. The service can be accessed via a dedicated hotline or by using a promo code online, offering convenience and flexibility to travelers. Furthermore, the initiative underscores Sonesta's commitment to exceptional service during peak travel times, potentially enhancing customer satisfaction and loyalty. Travel SOS is crafted to be accessed with dial-to-book or click-to-book options, a dedicated Travel SOS hotline and a promo code STAYSOS for online reservations using Sonesta’s website's offers’ section.

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Travel Technology

OneTravel by Fareportal Delivers Veteran's Day Travel Inspiration

Fareportal | November 08, 2023

Fareportal, featuring brands such as CheapOair and OneTravel, delivers online travel solutions focusing on global bookings through OneTravel. OneTravel's 'Going Places' blog suggests paying tribute to veterans by visiting parks, memorials, and museums on Veteran's Day. Veteran’s Day has undergone historical changes in its name and date, from its origins as Armistice Day to the fourth Monday in October and then its restoration to November 11. On the occasion of Veteran's Day, Fareportal's travel agency, OneTravel, is offering valuable insights for those seeking to commemorate this significant day and pay tribute to the individuals who have served in the armed forces. According to an article published by OneTravel's 'Going Places' blog site, there are several ways to observe Veteran's Day following its spirit, which include visiting various parks, memorials, and museums dedicated to honoring veterans. These locations encompass Patriots Point Naval and Maritime Museum in Mount Pleasant (South Carolina), Gettysburg National Military Park in Gettysburg (Pennsylvania), Navajo Nation Veterans Memorial Park in Window Rock (Arizona), National Veterans Art Museum in Chicago (Illinois), Liberty Memorial in Kansas City (Missouri), Vietnam Veterans Memorial in Washington, D.C., and Arlington National Cemetery in Arlington (Virginia). Werner Kunz-Cho, Chief Executive Officer of Fareportal, stated, "At Fareportal, travel is our mission. We feel it is our responsibility to provide readers with useful information to aid in their travel choices." [Source – Fareportal] Furthermore, he emphasized that the 'Going Places' article offers excellent recommendations for destinations that align perfectly with the spirit of Veteran's Day, and whether one chooses to travel by air or road, there is an encouragement for all to explore these captivating destinations. The history of this observance is intriguing, encompassing its original name and the date on which it was observed. Initially established as Armistice Day shortly after the conclusion of the First World War, the holiday's appellation underwent an official transformation to Veteran's Day in 1954. Subsequently, in 1968, Congress passed the Uniform Monday Holiday Act, primarily aimed at creating three-day weekends for federal employees while stimulating travel and tourism. This legislative action resulted in the moving of the observance of Veteran's Day to the fourth Monday in October. The American populace exhibited a mixed response to this alteration of the date. In 1978, President Gerald Ford decided to reinstate the observation of Veteran's Day to its original date, November 11. This year, since it's a Saturday, Veteran's Day will be observed on the preceding Friday. Fareportal, a company hosting consumer travel brands like CheapOair and OneTravel, facilitates customer bookings through various platforms, including online and mobile applications, and provides airline partners with access to a broad customer base for booking international and domestic flights, hotels, and additional services. OneTravel, a part of the Fareportal family, is globally recognized for delivering comprehensive travel solutions to meet diverse traveler needs. With OneTravel, customers can find budget-friendly flight options, including business and first-class fares, make reservations for hotels and car rentals, and plan vacations to top global destinations.

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Business Travel

CellPoint Digital, Riskified Unite to Boost Fraud Prevention

CellPoint Digital | November 07, 2023

CellPoint Digital, a Payment Orchestration provider, has partnered with Riskified, a leader in ecommerce fraud prevention and risk intelligence, to enhance fraud protection for airlines and travel merchants. This partnership allows both companies to boost the value for their joint customers by improving fraud detection capabilities and enabling the use of multiple payment providers. Riskified's fraud management platform utilizes advanced AI and machine learning to protect online retailers from fraudulent transactions. Combined with CellPoint Digital's Payment Orchestration platform, this provides higher transaction approval rates, instant decision-making capabilities, and complete chargeback protection. Kristian Gjerding, Chief Executive Officer at CellPoint Digital, remarked, “Our partnership with Riskified represents a step forward in the world of online payments. Together, these platforms empower airlines and other travel merchants to optimize their payment processes while safeguarding against fraud risks, setting a new standard for secure and efficient ecommerce transactions.” [Source- Business Wire] Riskified’s ecommerce platform is a dynamic system designed to protect online retailers from fraudulent transactions. Built for accuracy at scale. It utilizes advanced AI and machine learning algorithms to analyze and verify the legitimacy of each transaction. It also ensures secure and hassle-free online shopping experiences for customers while minimizing the risk of fraud for travel merchants. The travel merchants who use Riskified’s Chargeback Guarantee solution will not bear the cost of fraud chargebacks if Riskified approves a fraudulent transaction. Ravi Kumawasrami, President of Worldwide Field Operations at Riskified, stated, “Businesses should never have to choose between preventing fraud and providing a cohesive customer experience. Our partnership with CellPoint Digital enables airlines and travel merchants to avoid the dilemma while simultaneously streamlining their operations, increasing their revenue and creating a secure shopping environment.” [Source- Business Wire] Leveraging the integrated solutions offered by CellPoint Digital and Riskified, travel merchants, including airlines, can establish a robust safeguard against continuously evolving fraud threats. The Payment Orchestration platform from CellPoint Digital facilitates the integration of multiple payment methods and smartly routes transactions to increase acceptance while accommodating multiple PSPs and acquirers. Furthermore, this is enhanced by Riskified's sophisticated artificial intelligence and machine learning framework, which effectively identifies fraudulent activities in real-time by utilizing data from an extensive worldwide merchant network comprising over 2.5 billion past transactions. With CellPoint Digital’s Payment Orchestration platform, airlines and enterprise travel merchants enjoy cutting-edge fraud protection, instant decision-making capabilities, higher transaction approval rates, and complete chargeback protection, thus enhancing the overall security and efficiency of the payment processes. About CellPoint Digital CellPoint Digital is a prominent figure in the fintech sector, specializing in payment orchestration. The core of its offerings revolves around a robust Payment Orchestration Platform, which plays a pivotal role in streamlining digital payment transactions. It caters to a broad spectrum of payment methods, from traditional cards to alternative options, and expedites the deployment of novel payment solutions. The platform also optimizes transaction routing, boosting conversion rates and reducing payment-related expenses.

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Travel Technology

Sonesta's Travel SOS Offers Relief for Holiday Travel Disruptions

Sonesta Hotels | November 06, 2023

Sonesta International Hotels Corporation has launched a new service called Travel SOS to help travelers during holiday travel disruptions by providing information on room availability at the nearest Sonesta hotels. The service can be accessed via a dedicated hotline or online using a promo code, offering convenience and flexibility to travelers. Despite potential limitations such as room availability and location coverage, the initiative underscores Sonesta's commitment to exceptional service during peak travel times, potentially enhancing customer satisfaction and loyalty. Sonesta International Hotels Corporation launches a new service, Travel SOS (Sonesta Overnight Stay), aimed at easing the stress of holiday travel disruptions. The service provides stranded travelers with information on room availability at the nearest Sonesta hotels during the busy holiday season. Travelers can access the service via a dedicated hotline or by using a promo code online. The initiative underscores Sonesta's commitment to exceptional service during peak travel times, offering peace of mind to travelers across its diverse portfolio of 17 brands and over 1,200 properties. Chris Trick, the Chief Marketing Officer at Sonesta, reportedly conveyed his optimism about the Travel SOS solution. He emphasized that Travel SOS exemplifies Sonesta's dedication to delivering superior service to travelers, especially during peak and challenging travel periods. He noted that the service, accessible via phone or online, offers up-to-date information on over 1,200 Sonesta properties, thereby providing travelers with reassurance. This allows them to relax and fully enjoy the holiday season. The new Travel SOS service launched by Sonesta International Hotels Corporation has its own set of potential drawbacks and benefits. On the downside, the service might be limited by the availability of rooms at Sonesta hotels, especially during peak travel times. If all rooms are booked, the service may not be able to provide the desired assistance. Additionally, the service might be less useful for travelers who are stranded in locations where Sonesta hotels are not present. On the upside, the service is designed to ease the stress of holiday travel disruptions by providing stranded travelers with information on room availability at the nearest Sonesta hotels. This is useful throughout the holidays. The service can be accessed via a dedicated hotline or by using a promo code online, offering convenience and flexibility to travelers. Furthermore, the initiative underscores Sonesta's commitment to exceptional service during peak travel times, potentially enhancing customer satisfaction and loyalty. Travel SOS is crafted to be accessed with dial-to-book or click-to-book options, a dedicated Travel SOS hotline and a promo code STAYSOS for online reservations using Sonesta’s website's offers’ section.

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Events