Destination Next for Travel and Hospitality

| July 27, 2017

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Although the travel & hospitality industry has been an early adopter of technological innovations, the changing business environment &customer preferences are giving rise to challenges that call for a new strategy-one that not only leverages emerging technologies but also simultaneously renews existing systems & process.

Spotlight

The Camping and Caravanning Club

We’ve been offering people freedom and adventure since 1901 and currently have over 750,000 members. We might be the world’s oldest and largest Club for all forms of camping, but our ideas and services are forward thinking, and industry leading. We’re so much more than a place to camp. We believe in making the camping experience every bit as magical and memorable as we know it can be, and as a not for profit organisation our members are at the centre of everything we do.

OTHER ARTICLES

How a travel club can better connect brands to their users

Article | February 19, 2020

As the number of travelers rises year after year, the number of members enrolled for travel-based rewards programs continues to rise along with it: According to one survey, about 56% of travelers were a part of one or more hotel loyalty programs, while 54% belonged to at least one airline loyalty program. What can brands take from this data? That travel can be leveraged as a way to strengthen loyalty among members with the right set of benefits, added value and perceived value of a personal connection to the brand.

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Loyalty goes the extra mile in travel

Article | February 19, 2020

Checking out of a hotel room or disembarking a plane used to have a certain finality to it. Travelers and brands parted ways at the end of the journey, and customer loyalty didn’t go beyond collecting miles or points. Now, reimagined travel experiences are extending customer engagement beyond the trips themselves. And the relationships between brands and travelers are no longer grounded on simple transactions. Travel brands are going beyond simple rewards to redefine loyalty programs around customer service, customer journeys and customer trust.

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Predicting The Future Of Travel In 2040

Article | February 19, 2020

By the year 2040, international travel will be a faster, easier and more ecologically sustainable activity than ever before, according to a report commissioned by Allianz Partners to help prepare for the travel-related needs of their customers in the future. Allianz Partners is a world leader in B2B2C assistance and insurance solutions, delivering global protection and care, and offers dedicated travel insurance services through the Allianz Travel brand.

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Booking.com Predicts the Top Travel Trends for 2020

Article | February 19, 2020

Drawing on its expertise as a leader in travel and technology, Booking.com predicts 2020 will be a year of travel exploration like never before, fueled by technology as well as a growing sense of responsibility and deeper connection with the people and places we visit.

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Spotlight

The Camping and Caravanning Club

We’ve been offering people freedom and adventure since 1901 and currently have over 750,000 members. We might be the world’s oldest and largest Club for all forms of camping, but our ideas and services are forward thinking, and industry leading. We’re so much more than a place to camp. We believe in making the camping experience every bit as magical and memorable as we know it can be, and as a not for profit organisation our members are at the centre of everything we do.

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