Do airlines deliberately split up passengers who refuse to pay extra for allocated seating?

SHARRON LIVINGSTON | February 5, 2018

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As I travel alone much of the time I don’t give much thought to allocated seating as it doesn’t apply often unless it is for extra legroom. However, a recent flight out of Heathrow has changed that. On this flight, there was the usual kerfuffle as passengers found their seats and amid all that, a little girl of around 12 years of age was distraught to find herself seated away from her family. She was constantly popping her head up in search of Mum.

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OTHER ARTICLES

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Checking out of a hotel room or disembarking a plane used to have a certain finality to it. Travelers and brands parted ways at the end of the journey, and customer loyalty didn’t go beyond collecting miles or points. Now, reimagined travel experiences are extending customer engagement beyond the trips themselves. And the relationships between brands and travelers are no longer grounded on simple transactions. Travel brands are going beyond simple rewards to redefine loyalty programs around customer service, customer journeys and customer trust.

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Article | February 18, 2020

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How a travel club can better connect brands to their users

Article | February 18, 2020

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How Google Flights is shaking up the travel Industry

Article | February 18, 2020

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Blue Sea Hotels

Welcome to Blue Sea Hotels, vacational hotels in Mallorca, Tenerife, Lanzarote, Fuerteventura, Costa del Sol, Costa Blanca, Costa Brava and Marrakech. We have also an urban hotel in the city center of Madrid.

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