Etihad’s Top Tips for Solo Travellers

| June 1, 2019

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There are two types of people in the world…those who forgo their bucket-list, scared to travel to the places they are desperate to see unaccompanied…and those who feel the fear and do it anyway. If you fall into the former category but long for the courage to be in the latter…this infographic is for you! Travelling alone does not need to be as intimidating as you think it might be. Most hurdles can be overcome by a little forethought and planning…and let’s be honest, generally it is the things that take us outside of our comfort zone that reap the greatest rewards. Still not sure? Take a look above and see what you think!

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Forbes Travel Guide Learning & Development

Forbes Travel Guide’s Learning & Development Executive Trainers are hospitality industry veterans with nearly 500 years’ combined experience. From our extensive time spent at luxury properties around the globe, we have honed a deep working knowledge of almost 1,000 standards and can conduct training in a dozen different languages. Each of our service experts offers the perspective of a training enthusiast, an inspector and a well-traveled guest.

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How will travel loyalty programs respond to coronavirus?

Article | February 19, 2020

During Q4 2019 I had multiple conversations with companies from the hospitality, retail and banking sectors that were either launching or redefining their loyalty programs. In all cases, companies were looking to provide greater value to their members and to stand out from the crowd of meaningless programs. As we all know, things have changed, and plans have been by more urgent matters.There is, however, a tremendous opportunity right now for loyalty programs to step up during the ongoing coronavirus crisis and show why being a member makes a difference.

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Technology Transforming the Travel Industry

Article | February 19, 2020

The travel and leisure industry is undergoing a major evolution with personalisation. Travellers’ experiences can now be deeply customisable at every stage, from research and booking to tailoring the main event itself, and interactions after it has taken place. Choices are plentiful on the internet and whether people realise it or not, they want businesses to provide them with an experience adapted to their needs and preferences. New releases in technology are enabling the transformation of the customer experience through hyper-personalisation, while at the same time increasing the efficiency of business operations. Advancements in MarTech and related tools are increasingly being applied in travel and leisure to make the world seem more connected, empower travellers to explore, simplify the decision-making process, and be on hand to guide users through their journey.

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Travel tech pros put sustainability behind economy as key challenges for 2020

Article | February 19, 2020

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Spotlight

Forbes Travel Guide Learning & Development

Forbes Travel Guide’s Learning & Development Executive Trainers are hospitality industry veterans with nearly 500 years’ combined experience. From our extensive time spent at luxury properties around the globe, we have honed a deep working knowledge of almost 1,000 standards and can conduct training in a dozen different languages. Each of our service experts offers the perspective of a training enthusiast, an inspector and a well-traveled guest.

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