Flying to New York? Here is all you need To Know!

| November 7, 2019

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New York City, the Big Apple, is one of the most charming and vibrant cities in the United States. From iconic structures to incredible art galleries and from ancient architectural wonders to world's best restaurants the list of tourist attractions here is never ending and has something for every age and taste. For those of you heading to New York, here are few details you should know about this vivacious city.

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State of Artificial Intelligence in Travel

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AI in travel life cycle and vertical segments / Using AI in the hospitality landscape to enhance hotel reputation, drive revenue and elevate the customer experience to the next level / Travel management companies intend to invest in chatbot technologies / OTAs are using AI to offer travelers deeper personalization and more automated customer service during the search, shop and buy process / Conclusions.

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How will travel loyalty programs respond to coronavirus?

Article | April 3, 2020

During Q4 2019 I had multiple conversations with companies from the hospitality, retail and banking sectors that were either launching or redefining their loyalty programs. In all cases, companies were looking to provide greater value to their members and to stand out from the crowd of meaningless programs. As we all know, things have changed, and plans have been by more urgent matters.There is, however, a tremendous opportunity right now for loyalty programs to step up during the ongoing coronavirus crisis and show why being a member makes a difference.

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The best guess for the future of travel is just a guess

Article | April 16, 2020

Over the past few days, I've looked at a few dozen travel industry predictor graphs, from a number of very credible sources. Below, I've compiled them all onto one graph to create the last predictor you need to understand for the next few weeks. I can say with almost certainty that one, or a combination of these is going to be quite accurate. What’s the point here? The point here is that there is no point. Nobody knows what will happen next week, never mind three years from now.

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Impact of coronavirus on the travel industry

Article | February 29, 2020

Since first being identified in late-2019 in the Wuhan region of China, coronavirus COVID-19 has spread to dozens of countries around the world. The virus primarily passes from one person to others during coughing or sneezing. The time between exposure and the onset of symptoms is around five days. There is currently no vaccine or treatment. The outbreak is inevitably having an enormous impact on the travel industry, ranging from hotel and cruise ship quarantines to airlines halting flights in some regions.

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Spotlight

Phocuswright Inc

Phocuswright is the leading authority in travel research and events. Phocuswright delivers the most trusted information on the impact of digital and innovation to the travel industry. Phocuswright's market sizing and consumer research are the industry standard around the world, and our conferences are the largest assembly of online travel leaders, investors, CEOs, executives and innovative startups.

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