How can hotels take advantage of texting?

| August 8, 2016

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Transparent communication with customers is vital to the success of any business. It is especially important for hotels, where customer relations directly impact revenue.

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Business Travel Direct

Business Travel Direct is an independent business travel solutions partner with over 45 years experience. Our business model is firmly based around the delivery of exceptional customer service and consultancy, complimented by industry-leading technology. Business Travel Direct aims to be a trusted partner, delivering secure, value for money managed travel programmes with a focus on exceptional personal service, expertise and innovative business models. Our core business values are

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The Key to Ensuring Employee Awareness with Business Travel

Article | March 6, 2020

The over-reliance of a large number of organizations on Travel Risk apps, SOS alert technology and 24/7 Global Security Operation Centers (GSOCs) foster a false sense of security among travelers. Even though they are a crucial part of a comprehensive risk management plan, the vast majority of SOS alert apps, traveler monitoring tools and travel risk management technologies are reactive in nature and therefore, when deployed as standalone solutions, detract from more pro-active means of avoiding dangers and mitigating risk.

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A realist’s take on travel advertising in 2020

Article | February 26, 2020

Given travel marketers’ established role in pushing the boundaries of advertising, a lot of the crystal-gazing that happens in our industry every year involves speculation about exciting developments in artificial intelligence, machine learning and other automated innovations. To be sure, these things are happening, but focusing on this sliver of innovation within travel advertising neglects the mega-forces that are reshaping the industry right before our eyes. In 2020, the major forces that will influence travel marketing are much more fundamental and far-reaching than any single technology or platform. Here are the key trends that will have the greatest effect on travel brands’ ability to advertise effectively.

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Impact of coronavirus on the travel industry

Article | February 29, 2020

Since first being identified in late-2019 in the Wuhan region of China, coronavirus COVID-19 has spread to dozens of countries around the world. The virus primarily passes from one person to others during coughing or sneezing. The time between exposure and the onset of symptoms is around five days. There is currently no vaccine or treatment. The outbreak is inevitably having an enormous impact on the travel industry, ranging from hotel and cruise ship quarantines to airlines halting flights in some regions.

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Online Travel Trends to Watch out for in 2020

Article | March 3, 2020

Travel has seen an incredible digital transformation over the last decade. Technologies like AI and Mobile have produced large scale disruption. With the number of aspirant travelers continuously increasing and millennials outrightly discarding the concept of work-life balance, the tourism industry is expected to continue to evolve in 2020. The overall paradigm shift in the travel arena is a result of the confluence of changing mindset and varying perception across various markets.

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Business Travel Direct

Business Travel Direct is an independent business travel solutions partner with over 45 years experience. Our business model is firmly based around the delivery of exceptional customer service and consultancy, complimented by industry-leading technology. Business Travel Direct aims to be a trusted partner, delivering secure, value for money managed travel programmes with a focus on exceptional personal service, expertise and innovative business models. Our core business values are

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