How I Flew for Free: New York to Finland to Amsterdam and Home Again on Travel Rewards

| January 4, 2019

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When many were heading back to school in the fall of 2017, Carly Blatt decided it was time to visit an old schoolmate in Europe. Miles and points with different airlines got her there and back for free.

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PGL Travel

PGL, together with NST and EST make up the education division of Holidaybreak (www.holidaybreak.co.uk) and provides residential, outdoor education and adventure trips for school children and groups, as well as adventure holidays for individual children and families.

OTHER ARTICLES

Will the travel industry adopt white box AI?

Article | February 17, 2020

I recently attended a Venture Beat webinar entitled: 3 Keys To Moving Toward White-Box, Explainable AI. The panel discussed varying degrees of transparency in respect to understanding the output from artificial intelligence, the worst being a black box where the underlying decision is masked in AI algorithms. So what does this all mean? Of course, in the travel industry, we traditionally have a different term for a “black box”, but in the context of AI, a black box output implies that it may be challenging for the target audience to understand the rational for a given decision. The key here is defining the target audience.

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AI is the key ingredient for travel and hospitality sectors' business strategy

Article | February 24, 2020

The very essence of travel and hospitality lies in connecting people to each other as well as to places and experiences. However, consumer behavior is constantly changing, competition continues to heat up, and the industry, though witnessing consolidation at various levels, continues to be highly fragmented. So, as new and emerging technologies are playing a pivotal role in the rapid digitization and automation of this increasingly ‘connected’ world, it only makes sense that players in the space are frontrunners in terms of their implementation. Artificial Intelligence, in particular, is proving to be useful for a number of processes and functions across businesses in the travel and hospitality space, both in terms of internal operations and enhancing the experience for the end-users.

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Travel tech pros put sustainability behind economy as key challenges for 2020

Article | February 10, 2020

Economic uncertainty is deemed to be the biggest challenge facing the travel industry, ahead of climate change and sustainability issues, according to new research. A survey by Travel Technology Europe, sister brand of PhocusWire, reveals that 53% of those polled put economic conditions at the top of the list of concerns followed by sustainable travel at 45% and climate change at 44%. The study was carried out in the run-up to the United Kingdom's general election in early December 2019, so the challenge of economic uncertainty is not that surprising.

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As travel giants circle, understanding the economics in tours and activities is vital

Article | March 3, 2020

In the past 24 months, the tours and activities sector has moved from, to borrow a Cinderella analogy, the cinders to the palace, where its untapped potential has moved into the sights of major travel retailers and investors. These retailers and investors, as we know, included Booking Holdings, Tripadvisor and SoftBank via their investments in Klook and GetYourGuide. These moves have led to lots of opportunities for operators and consumers alike, but, as always, change does not come without its casualties. Some operators are to dealing with distributors and they understand that such partners can be both partner and competitor.

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Spotlight

PGL Travel

PGL, together with NST and EST make up the education division of Holidaybreak (www.holidaybreak.co.uk) and provides residential, outdoor education and adventure trips for school children and groups, as well as adventure holidays for individual children and families.

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