How Mobile is Impacting the Travel Industry: A Comprehensive Guide

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In one of our earlier posts, we threw some light on the key mobile trends that are shaping the world of travel and how mobile technologies are fundamentally changing traveller behaviour.The growth of Smartphones and the App economy has been the biggest disruptive change in travel since the internet.

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In Travel Group

Owned by Dwayne Good, In Travel Group is a 100 % Aboriginal owned and operated corporate travel agency. In Travel Group is a boutique travel service who partner with your business to provide personalised, cost-effective, end-to-end business travel solutions.

OTHER ARTICLES

Impact of coronavirus on the travel industry

Article | February 29, 2020

Since first being identified in late-2019 in the Wuhan region of China, coronavirus COVID-19 has spread to dozens of countries around the world. The virus primarily passes from one person to others during coughing or sneezing. The time between exposure and the onset of symptoms is around five days. There is currently no vaccine or treatment. The outbreak is inevitably having an enormous impact on the travel industry, ranging from hotel and cruise ship quarantines to airlines halting flights in some regions.

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Travel tech pros put sustainability behind economy as key challenges for 2020

Article | February 29, 2020

Economic uncertainty is deemed to be the biggest challenge facing the travel industry, ahead of climate change and sustainability issues, according to new research. A survey by Travel Technology Europe, sister brand of PhocusWire, reveals that 53% of those polled put economic conditions at the top of the list of concerns followed by sustainable travel at 45% and climate change at 44%. The study was carried out in the run-up to the United Kingdom's general election in early December 2019, so the challenge of economic uncertainty is not that surprising.

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Technology Transforming the Travel Industry

Article | February 29, 2020

The travel and leisure industry is undergoing a major evolution with personalisation. Travellers’ experiences can now be deeply customisable at every stage, from research and booking to tailoring the main event itself, and interactions after it has taken place. Choices are plentiful on the internet and whether people realise it or not, they want businesses to provide them with an experience adapted to their needs and preferences. New releases in technology are enabling the transformation of the customer experience through hyper-personalisation, while at the same time increasing the efficiency of business operations. Advancements in MarTech and related tools are increasingly being applied in travel and leisure to make the world seem more connected, empower travellers to explore, simplify the decision-making process, and be on hand to guide users through their journey.

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AI is the key ingredient for travel and hospitality sectors' business strategy

Article | February 29, 2020

The very essence of travel and hospitality lies in connecting people to each other as well as to places and experiences. However, consumer behavior is constantly changing, competition continues to heat up, and the industry, though witnessing consolidation at various levels, continues to be highly fragmented. So, as new and emerging technologies are playing a pivotal role in the rapid digitization and automation of this increasingly ‘connected’ world, it only makes sense that players in the space are frontrunners in terms of their implementation. Artificial Intelligence, in particular, is proving to be useful for a number of processes and functions across businesses in the travel and hospitality space, both in terms of internal operations and enhancing the experience for the end-users.

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Spotlight

In Travel Group

Owned by Dwayne Good, In Travel Group is a 100 % Aboriginal owned and operated corporate travel agency. In Travel Group is a boutique travel service who partner with your business to provide personalised, cost-effective, end-to-end business travel solutions.

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