How Technology Can Redefine Travel Concierge Services

| November 26, 2019

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There is massive growth in the demand for travel concierge services, as more and more banks and credit card companies are offering travel services to attract customers and increase loyalty, particularly among the big spenders. As disposable incomes, card spendings and millennial travel rise, so will the scope and importance of travel concierge services. They are already very popular among business travelers, and the same trend is being observed in leisure travel. However, the growth of this market is hampered by operational inefficiencies and lack of technology adoption. Companies providing travel concierge services are affected by issues such as slow turnaround time in responding to customers, manual reservations, errors in accounting and reconciliation and lack of reporting capabilities to help them keep tabs on their business. Moreover, there’s growing demand among their clients for Self Serve B2C portals to enable their premium customers/loyalty program members to make bookings online.

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Life is busy, but all of our lives NEED a little Adventure or Magic or maybe a bit of both. Lost in Adventure travel is here to help you find your perfect escape. We are experts in a variety of travel options, from a couples getaway to Turks & Caicos to a multi-generational family outing to Walt Disney World®.

OTHER ARTICLES

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Promoting Tourism in the Time of Coronavirus Is a No-Win

Article | March 5, 2020

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How blockchain is reinventing travel loyalty programs for both brands and consumers

Article | February 28, 2020

According to the latest Bond Brand Loyalty Report, memberships across industries continue to rise and now average 14.8 per person. But - considering total global spend on loyalty programs is estimated to be $323 billion in 2019 – a more critical statistic is: on average people are active in less than half (6.7) of the programs they belong too. More often than not, loyalty programs do not drive loyal behavior. The travel sector has some of the lowest satisfaction rates, according to Bond’s survey of 55,000 consumers in more than 20 markets around the world. Only 37% of hotel loyalty members and 38% of car rental members say they are satisfied with their programs; airlines, meanwhile, fare slightly better at 42%.

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Spotlight

Lost in Adventure Travel

Life is busy, but all of our lives NEED a little Adventure or Magic or maybe a bit of both. Lost in Adventure travel is here to help you find your perfect escape. We are experts in a variety of travel options, from a couples getaway to Turks & Caicos to a multi-generational family outing to Walt Disney World®.

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