How the Indian hospitality sector can up its game

April 1, 2019 | 144 views

The hospitality industry got a shot in the arm when investments in the sector were booming between 2005 and 2010. With large private equity and bank funding, hotel and tourism infrastructure, the sector came to be defined as a separate entity from real estate. Subsidies and schemes were introduced to push hotel construction and tourism in India, and were hopeful about the subsequent growth in this sector.

Spotlight

Hotels & Preference

Comprising more than 150 independent hotels around the world, HOTELS & PREFERENCE is a French hotel chain which guarantees above all the best quality of services. Its 4 and 5-star Spa, Golf, Grand Cuisine or Design hotels are a true invitation to a life-changing journey.

OTHER ARTICLES
BUSINESS TRAVEL, INDUSTRY OUTLOOK

Which Technologies Are Transforming Travel in 2020?

Article | June 29, 2022

Like most industries, the travel and tourism sector is experiencing a tech revolution. Innovative new technology is disrupting old methods and transforming the shape of the industry. In fact, the travel and tourism sector is in a significant growth period, mostly driven by tech advancements. Certainly, tech has been the driving force behind making it easier for people to access travel. Of course, the notion of technology reshaping industries is something that is happening across sectors. When looking at how tech is changing travel, we can also see similar movements in other areas of business. For example, the gambling industry is being driven into interesting new areas by technology, with sites like bet-ny.com providing a full casino experience online. This push has allowed people to access betting in innovative new ways and from anywhere at any time, provided they have an internet connection.

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TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS

Why tourism providers are still working on travel personalisation

Article | August 2, 2022

It should come as no surprise that even as we enter the new decade, industries such as retail and travel are seeing continued investments in digital platforms and solutions aimed at delivering hyper personalisation. The reason is that millennials have risen in purchasing power, becoming the dominant driver of business and growth. Any business that market its products or services to this audience must adapt and develop innovative approaches to address dramatic shifts in customer behaviour, as well as the demands for mobile and social media.

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COMMERCIAL TRAVEL, INDUSTRY OUTLOOK

Travel tech pros put sustainability behind economy as key challenges for 2020

Article | July 13, 2022

Economic uncertainty is deemed to be the biggest challenge facing the travel industry, ahead of climate change and sustainability issues, according to new research. A survey by Travel Technology Europe, sister brand of PhocusWire, reveals that 53% of those polled put economic conditions at the top of the list of concerns followed by sustainable travel at 45% and climate change at 44%. The study was carried out in the run-up to the United Kingdom's general election in early December 2019, so the challenge of economic uncertainty is not that surprising.

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FlightHub & JustFly on robots and travel

Article | February 10, 2020

Over the past decade the travel industry has seen waves of technological trends: mobile booking, voice search, augmented reality, and more. The use of robots in travel is one such trend. It’s changing the way people travel and taking the world literally by storm. The potential impact of robots on the tourism and hospitality sector can’t be understated. Chatbots, programmable suitcases, and security bots are a few examples of how robots may be changing the way travelers navigate the globe forever. FlightHub and JustFly discuss why robots are a technological trend the travel industry should look forward to.

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Spotlight

Hotels & Preference

Comprising more than 150 independent hotels around the world, HOTELS & PREFERENCE is a French hotel chain which guarantees above all the best quality of services. Its 4 and 5-star Spa, Golf, Grand Cuisine or Design hotels are a true invitation to a life-changing journey.

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HOSPITALITY TRENDS

Outrigger® Hospitality Group Chooses Solonis for Property Management System

Outrigge | February 17, 2023

Solonis, a company specializing in modern property management solutions, has recently announced a partnership with Outrigger® Hospitality Group, a barefoot-luxury brand and management company based in Honolulu that owns/operates resorts, hotels, and condominiums. Outrigger® has selected Solonis to provide its guest engagement technologies and property management system to its 16 Hawaii Vacation Condo properties. Outrigger® has charted a course of discovery for the past 75 years. It has premier hotel and beach resort properties spanning the Hawaiian Islands, Asia-Pacific, and the Indian Ocean, including Fiji, Mauritius, Thailand, and the Maldives. The company is renowned as an innovator in tourism development, in addition to its meaningful guest experiences. Solonis will now equip Outrigger®'s Hawaii Vacation Condos with customized solutions that meet special operational requirements, enhance guest experiences, and optimize front office and housekeeping efficiencies. Outrigger® will gain access to Solonis' comprehensive reporting capabilities, revenue management tools, guest and owner portals, and flagship property management system through this partnership. Solonis will also provide several custom development items and oversee the full onsite implementation. Carly Clement, VP of Hawaii Vacation Condos by Outrigger®, shared, "We appreciate Solonis' thoughtful approach towards innovation and are pleased to partner with them to provide our condo owners and guests with new efficiency and operational visibility while maintaining the personal touch that Outrigger is known for." (Source – Business Wire) About Outrigger® Based in Honolulu, Hawaii, Outrigger Resorts & Hotels is a beach resort company that operates premium resorts and hotels in the Hawaiian Islands, Asia-Pacific, and Indian Ocean. Each Outrigger property offers a compelling guest experience with a distinct sense of place and is associated with local culture and world-class hospitality. With 38 properties and over 7,000 rooms in operation and/or development, Outrigger's multi-branded portfolio includes OHANA Hotels by Outrigger®, Outrigger® Resorts, and Hawaii Vacation Condos by Outrigger®, in addition to managing select properties from top international hotel brands such as Best Western®, Wyndham Destinations, Embassy Suites®, and Hilton Grand VacationsTM.

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INDUSTRY OUTLOOK

Target Hospitality Commences ESG Strategy Development

Target Hospitality | February 14, 2023

On February 13, 2023, Target Hospitality Corp., a provider of value-added hospitality services and vertically integrated modular accommodations in North America, announced that it had initiated an Environmental, Social, and Governance ('ESG') strategy development and implementation process. Target is committed to leveraging the strength of its core mission, vision, and values to define meaningful and measurable ESG-aligned goals. Its strategy will be to create a quantifiable framework for benchmarking progress and establish a reporting system committed to setting and achieving ESG goals. The company believes that this approach will generate an executable strategy aligned with its long-term growth objectives centered on the continued creation of shareholder value. The organization has appointed Scott S. Junk as Senior Vice President of ESG to lead this initiative and focus on the company's ESG strategy and implementation. Before joining Target, Mr. Junk was in charge of positioning, releasing, and developing the ESG initiative for WillScot Mobile Mini. Brad Archer, President and Chief Executive Officer of Target Hospitality, shared, "We are pleased to formalize our ESG initiative and the commitment to establishing a defined and transparent framework. We have taken meaningful steps in conducting a value-added approach capable of supporting Target's growth and evolution. Thoughtful execution should add lasting benefit to Target's employees, customers, and stakeholders." (Source – Cision PR Newswire) AboutTarget Hospitality Based in The Woodlands, Texas, Target Hospitality (previously Target Lodging) is a leader in turnkey accommodations and integrated hospitality services, present in 22 communities with over 10,000 beds available. It operates worldwide, even in the most remote locations, providing workforce housing and site services to the oil, gas, and mining industries. In addition, it offers temporary accommodation, catering, and hospitality services to governments and relief organizations. In a progressively competitive market, its extensive network, superior culinary services, distinct amenities, and the service-oriented team all work together to improve customer morale and retention. Target Hospitality ensures good care of a client's staff outside of work so that they can perform at their highest level on the job.

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HOSPITALITY TRENDS

Olo Expands Borderless Capabilities for Rapid Guest Checkout

Olo Inc., | February 13, 2023

Olo Inc., a renowned open SaaS platform for restaurants that facilitates hospitality at every guest touchpoint, recently announced the availability of Borderless functionality for all customers of Olo Pay. This unlocks the advantages of streamlined payment across a larger set of 600 brands in Olo's network to improve the checkout experience for guests. This feature and several other product innovations are now available to aid its restaurant clients in providing superior hospitality. Borderless, which was offered only to customers using Olo Pay's white-label interface Serve, is now available to all Olo Pay customers, including those with custom ordering websites and apps, allowing more brands to increase revenue and gain actionable guest data. For example, its capabilities eliminate the need for guests to remember passwords or enter credit card information at every transaction, simplifying the checkout process. It also lets restaurants increase guest retention, basket conversion, and visit frequency, improves the guest experience and de-identifies guest data to guide high-level business decisions. Olo also introduced QR Code Ordering and Geolocation Partner Notifications this quarter. The new QR code ordering capability lets guests update their table numbers quickly and easily from their mobile device, allowing them to dine where they want and connecting guests to servers, thereby enhancing on-premises dining. Expo, Olo's tablet-based software solution for restaurant front-of-house workflow, now displays guest arrival and approaching notifications for restaurants using Geolocation Partner Notifications. The feature's automation solves the need for multiple tablets and facilitates quick and fresh food preparation for guests. About Olo New York-basedOlo is a major on-demand commerce platform driving the digital transformation of the restaurant industry. The platform provides the infrastructure to capture consumer demand and manage orders across all channels. Through integrations with over 300 technology partners, its customers can create digital experiences with the industry's most robust and adaptable restaurant commerce ecosystem. Over 500 restaurant brands utilize Olo to increase digital sales, maximize profitability, and maintain direct customer relationships.

Read More

HOSPITALITY TRENDS

Outrigger® Hospitality Group Chooses Solonis for Property Management System

Outrigge | February 17, 2023

Solonis, a company specializing in modern property management solutions, has recently announced a partnership with Outrigger® Hospitality Group, a barefoot-luxury brand and management company based in Honolulu that owns/operates resorts, hotels, and condominiums. Outrigger® has selected Solonis to provide its guest engagement technologies and property management system to its 16 Hawaii Vacation Condo properties. Outrigger® has charted a course of discovery for the past 75 years. It has premier hotel and beach resort properties spanning the Hawaiian Islands, Asia-Pacific, and the Indian Ocean, including Fiji, Mauritius, Thailand, and the Maldives. The company is renowned as an innovator in tourism development, in addition to its meaningful guest experiences. Solonis will now equip Outrigger®'s Hawaii Vacation Condos with customized solutions that meet special operational requirements, enhance guest experiences, and optimize front office and housekeeping efficiencies. Outrigger® will gain access to Solonis' comprehensive reporting capabilities, revenue management tools, guest and owner portals, and flagship property management system through this partnership. Solonis will also provide several custom development items and oversee the full onsite implementation. Carly Clement, VP of Hawaii Vacation Condos by Outrigger®, shared, "We appreciate Solonis' thoughtful approach towards innovation and are pleased to partner with them to provide our condo owners and guests with new efficiency and operational visibility while maintaining the personal touch that Outrigger is known for." (Source – Business Wire) About Outrigger® Based in Honolulu, Hawaii, Outrigger Resorts & Hotels is a beach resort company that operates premium resorts and hotels in the Hawaiian Islands, Asia-Pacific, and Indian Ocean. Each Outrigger property offers a compelling guest experience with a distinct sense of place and is associated with local culture and world-class hospitality. With 38 properties and over 7,000 rooms in operation and/or development, Outrigger's multi-branded portfolio includes OHANA Hotels by Outrigger®, Outrigger® Resorts, and Hawaii Vacation Condos by Outrigger®, in addition to managing select properties from top international hotel brands such as Best Western®, Wyndham Destinations, Embassy Suites®, and Hilton Grand VacationsTM.

Read More

INDUSTRY OUTLOOK

Target Hospitality Commences ESG Strategy Development

Target Hospitality | February 14, 2023

On February 13, 2023, Target Hospitality Corp., a provider of value-added hospitality services and vertically integrated modular accommodations in North America, announced that it had initiated an Environmental, Social, and Governance ('ESG') strategy development and implementation process. Target is committed to leveraging the strength of its core mission, vision, and values to define meaningful and measurable ESG-aligned goals. Its strategy will be to create a quantifiable framework for benchmarking progress and establish a reporting system committed to setting and achieving ESG goals. The company believes that this approach will generate an executable strategy aligned with its long-term growth objectives centered on the continued creation of shareholder value. The organization has appointed Scott S. Junk as Senior Vice President of ESG to lead this initiative and focus on the company's ESG strategy and implementation. Before joining Target, Mr. Junk was in charge of positioning, releasing, and developing the ESG initiative for WillScot Mobile Mini. Brad Archer, President and Chief Executive Officer of Target Hospitality, shared, "We are pleased to formalize our ESG initiative and the commitment to establishing a defined and transparent framework. We have taken meaningful steps in conducting a value-added approach capable of supporting Target's growth and evolution. Thoughtful execution should add lasting benefit to Target's employees, customers, and stakeholders." (Source – Cision PR Newswire) AboutTarget Hospitality Based in The Woodlands, Texas, Target Hospitality (previously Target Lodging) is a leader in turnkey accommodations and integrated hospitality services, present in 22 communities with over 10,000 beds available. It operates worldwide, even in the most remote locations, providing workforce housing and site services to the oil, gas, and mining industries. In addition, it offers temporary accommodation, catering, and hospitality services to governments and relief organizations. In a progressively competitive market, its extensive network, superior culinary services, distinct amenities, and the service-oriented team all work together to improve customer morale and retention. Target Hospitality ensures good care of a client's staff outside of work so that they can perform at their highest level on the job.

Read More

HOSPITALITY TRENDS

Olo Expands Borderless Capabilities for Rapid Guest Checkout

Olo Inc., | February 13, 2023

Olo Inc., a renowned open SaaS platform for restaurants that facilitates hospitality at every guest touchpoint, recently announced the availability of Borderless functionality for all customers of Olo Pay. This unlocks the advantages of streamlined payment across a larger set of 600 brands in Olo's network to improve the checkout experience for guests. This feature and several other product innovations are now available to aid its restaurant clients in providing superior hospitality. Borderless, which was offered only to customers using Olo Pay's white-label interface Serve, is now available to all Olo Pay customers, including those with custom ordering websites and apps, allowing more brands to increase revenue and gain actionable guest data. For example, its capabilities eliminate the need for guests to remember passwords or enter credit card information at every transaction, simplifying the checkout process. It also lets restaurants increase guest retention, basket conversion, and visit frequency, improves the guest experience and de-identifies guest data to guide high-level business decisions. Olo also introduced QR Code Ordering and Geolocation Partner Notifications this quarter. The new QR code ordering capability lets guests update their table numbers quickly and easily from their mobile device, allowing them to dine where they want and connecting guests to servers, thereby enhancing on-premises dining. Expo, Olo's tablet-based software solution for restaurant front-of-house workflow, now displays guest arrival and approaching notifications for restaurants using Geolocation Partner Notifications. The feature's automation solves the need for multiple tablets and facilitates quick and fresh food preparation for guests. About Olo New York-basedOlo is a major on-demand commerce platform driving the digital transformation of the restaurant industry. The platform provides the infrastructure to capture consumer demand and manage orders across all channels. Through integrations with over 300 technology partners, its customers can create digital experiences with the industry's most robust and adaptable restaurant commerce ecosystem. Over 500 restaurant brands utilize Olo to increase digital sales, maximize profitability, and maintain direct customer relationships.

Read More

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