Jet Airways rejected our mobile boarding passes - is this fair?

| December 14, 2017

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When Jennifer Gonsalves and a friend, Janine Balistreri, checked in online the night before a scheduled domestic flight from Mumbai to Aurangabad, India, on Jet Airways, they thought they were all set. Actually, they were not. A Jet Airways representative rejected their mobile boarding passes and sent them back to check-in. By the time they got their paper boarding passes, they were unable to make it back to the gate in time to take off.

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Original Travel

Founded in 2003, Original Travel is an award-winning creative luxury travel company based in Battersea, London. We take a thoughtful approach to crafting and building tailor-made luxury holidays for our clients. When it comes to our approach, we’re proud to say we’re different to your average tour operator or travel agent. We offer something a little more special. From city breaks and family holidays to honeymoons and couples' getaways, we have a dedicated team of luxury travel experts who are here to give clients the inside track on the best destinations, hotels and activities to match their requirements.

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