Land Transport Whitepaper

July 28, 2017 | 59 views

Efficient transport connectivity and services are important to the economy and people of Brunei Darussalam. Hence, the Land Transport White Paper is developed to support the realization of the overarching goals of Wawasan 2035 and the Strategic Plan of the Ministry of Communications (2008 – 2017) with a vision towards creating a smart society and excellence in communications by the year 2017.

Spotlight

Discover The Palm Beaches

Discover The Palm Beaches, formerly the Palm Beach County Convention and Visitors Bureau, is the official tourism marketing corporation that promotes the collection of 39 cities and towns and 15 tourism districts, commonly referred to as The Palm Beaches, Florida. Tourism is among Palm Beach County's major industries.

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AIRLINES AND AIRPORTS

Leveraging AI English Language Training Tools to Address Travel Surge

Article | July 12, 2022

Following the relaxation of travel restrictions worldwide, the travel and hospitality industries are bracing for a surge in demand, which will be exacerbated by the upcoming holiday season. As widespread delays and cancellations become more likely, companies like airlines are looking for new ways to put customer experience first. In a global workplace, not being able to speak more than one language, especially English, can hurt productivity and customer service. For this reason, people who work with customers need to have good communication skills. Investing in AI English Language Training Tools Traditional training for staff in the travel and hospitality industries requires in-person sessions. It can be expensive and impractical because employees have tight work schedules and staff operates in different time zones. AI app-based training alternatives solve these key issues, allowing employees to learn "on-the-fly" whenever possible. Digital training alternatives can provide greater levels of personalization for task assignment and user feedback. This individualized approach to staff development is difficult to replicate in large in-person sessions. Because all tasks are given and done digitally, management teams can track each user's progress and how well training is going for the whole department. Offering Excellent Customer Experience English communication is vital to offering an excellent customer experience and long-term profitability as the travel industry recovers. Artificial intelligence-powered English language training solutions stand out from the crowd. This technology has the potential to constantly advance and improve over time, thanks to its own learning community. Ed-tech learning tools that incorporate future-proofed AI technology will enable providers to confidently invest in training, increase staff engagement, and provide best-in-class customer experiences to global travelers. As a result, companies in the travel and hospitality industries that put communication skills training at the top of their list of priorities and speed it up can increase customer loyalty and stay competitive with other market leaders.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Crypto Tourism: A Quick Guide

Article | August 2, 2022

Cryptocurrencies have skyrocketed in popularity in recent years. They have progressed from a speculative asset class to one gaining widespread mainstream acceptance. And it's not just retail investors who are interested; cryptocurrencies are finding applications in various industries, including tourism. Yes, the travel industry, like many others, has warmed up to these virtual digital assets. It has even spawned a new type of operation, namely crypto tourism. Introduction to Crypto Tourism Crypto tourism is categorized into two broad groups: the first has tours and travel packages purchased with cryptocurrency. Emirates Airlines, the biggest airline in the UAE, has said it will soon accept bitcoin as a form of payment. Air Baltic, a Latvian airline, has also been accepting bitcoin for a long time. The second type of crypto tourism is trips and travel packages where crypto conferences, classes, or lectures are a big part of the schedule. You might not understand why someone would take a vacation to go to a lecture or learn about blockchain. Well, most people don't go on vacations like these. Instead, they focus on entrepreneurs and crypto fans who want to network, meet people with similar interests, and discuss business ideas. In addition to the usual sightseeing and relaxing, these crypto trips include talks by well-known speakers and industry veterans. Limitation and Scope Crypto tourism is a small market with few options, and only a small number of travel partners accept crypto payments. Also, the people who put on some crypto trips often use these events to sell ICOs and do other marketing. However, crypto tours are great for people who want to learn about cryptocurrencies, meet others interested in the same things, and relax. They are also great if you want digital money to pay for your trip. Then, you don't have to worry about currency exchange rates or losing cash. A Different Reality Crypto tourism might be niche, but it is a new reality in the travel industry. It allows safe transactions and innovative tours, which many businesses are keen about.

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COMMERCIAL TRAVEL,INDUSTRY OUTLOOK

Smart Airports: Hassle-free Air Travel & Revenue

Article | July 13, 2022

Airports are embracing data and technology to improve the experience for both passengers and vendors. Such ‘smart airports’ where internet-connected devices control functions like thermostats and security using cloud-based technologies to enhance the consumer experience, are quickly becoming commonplace. The Emergence of Smart Airports Smart Airports were made to solve control and management problems that airports are having more and more of because of the number of people and goods that go through them. Because of this, experts from all over the world are focusing on smart airports, which use the latest developments in telecommunications, infrastructure, robotics, and the Internet of Things (IoT). Advantages of Smart Airports Real-time data improves operational efficiency. Cost reduction, productivity improvement, and operational perfection. Demand optimization through passenger flow control and entry automation. Improved passenger handling, flight control, check-in, etc. Biometric monitoring systems, advanced cyber security, and reliable operations and maintenance improve surveillance and security. Better ground and health surveillance (cleaning frequencies, availability of amenities, etc.). The Revenue Angle A smart airport uses Wi-Fi access points as sensors to track passengers’ location and record their dwell times. With this data, the airport could place signs and ads where they would be seen. While landing travelers previously made few purchases, this airport placed signs for products they may want to buy before leaving where they would be seen. The result was increased sales for retailers and landside revenue for the airport operator. (Source: Deloitte Study) Traveler’s & Airport Operations Experience A traveler constantly interacts with technology systems and stakeholders during his journey through the airport. The smart airport systems influence the traveler’s safety, convenience, and overall experience at the airport. Operations like bag tracking, indoor navigation, in-store beacons, geo-fencing, queue analyzer, biometric screening, Wi-Fi passenger tracking, and building management systems are powered by IoT implementations that make an airport smart. Creating a Smart Airport: The Checklist A well-structured planning process can assist airport leaders in navigating all of the options and gaining confidence in achieving the airport's business objectives. The checklist includes the following steps: Selecting an IoT solution that aligns with your business goals Determine the organizational and technical abilities required to implement the solution Craft a road map to address gaps between the required abilities and existing abilities

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TRAVEL TECHNOLOGY

Big Data In Travel: Triggering Business Transformation

Article | July 7, 2022

Global travel agencies are striving to maintain a competitive edge in the market. They are relying on big data to analyze the current state of the market, automate work processes, and better understand customer needs to streamline their businesses. Big data is now an important part of the future of the travel industry because it helps: Accurate decision-making Customer demand forecasting Service personalization Travel marketing Optimization of pricing strategies How is Big Data Sourced? The following data sources are used to gather big data: UGC Data User-Generated Data (UGC) is the most affordable data to obtain and includes textual data gathered through questionnaires, social networks, and image data. Device Data Device data gives access to GPS data, mobile roaming data, bluetooth data, RFID, WiFi data and more. This data is harder to obtain and is expensive. Transaction Data Web search data, web page visit data, online booking data, etc., constitute transaction data. Advanced web services such as Google Analytics can help collate this data. The sourced data is analyzed using artificial intelligence, machine learning, and natural language processing (NLP). How Is Big Data Changing the Way Travel Companies Operate? With the help of big data, you can increase your performance, get deeper customer insights, and offer an excellent customer experience to travelers. Let us briefly examine how big data can help you achieve all these objectives. Optimize Your Revenue Optimize your costs and accurately predict short-term and long-term revenues. Through customer experience metrics, you can also analyze your profit potential, correctly forecast peak period demand and offer relevant services to customers at the right time. As a result, protect your agency from unexpected expenses and make the most of customer demand. Recognize & Capitalize on Trends Historical, real-time data and a standard analytical approach help you understand the changing trends in the tourism industry. Then, you can swiftly take measures to adapt to these changing trends and capitalize on the ones that contribute to revenue. Bleisure is an excellent example of such a travel trend. Improve Your Marketing Campaigns Big data processes large amounts of information on your target audience and helps you see which marketing campaigns can succeed based on long-term forecasting. Consequently, you can prevent any unexpected losses while executing seasonal marketing campaigns. Additionally, big data collects information on your competitors and target audience in real-time, so you know the kind of marketing campaigns you need to execute to remain ahead in the race. Enhance Brand Reputation Big data considers customer reviews and comments to help you understand which aspects of your business need improvement. Internally collected feedback and big data analysis can create a standard to improve the brand reputation of your agency. Conclusion Big data in the travel industry is more than just a trend; it is a tool for better understanding the market situation and each customer in general (potential and existing). All of this lays the groundwork for a more personalized approach and accurate prediction of what customers want, and contributes to an elevated customer experience and an increase in revenue.

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Spotlight

Discover The Palm Beaches

Discover The Palm Beaches, formerly the Palm Beach County Convention and Visitors Bureau, is the official tourism marketing corporation that promotes the collection of 39 cities and towns and 15 tourism districts, commonly referred to as The Palm Beaches, Florida. Tourism is among Palm Beach County's major industries.

Related News

Cancun and Riviera Maya Plan to Reopen to Tourists Next Month What to Know

Hugo Lopez-Gatell Undersecretary of Prevention | May 15, 2020

The popular tourist destinations of Cancun and Riviera Maya plan to reopen for international travel by the beginning of June, according to reports. Not long ago, Los Cabos, on the other side of the country, also announced a phased reopening plan to welcome visitors back to its beaches. The proposal to reopen the Quintana Roo state, which includes Cancun, Tulum, Playa del Carmen, and more, coincides with the start of air travel to the region, according to Riviera Maya News. In fact, Southwest has said it will resume flights between Houston, Denver, and Baltimore to Cancun next month. At first, tourism is likely to be centered around conventions and weddings, Darío Flota Ocampo, the director of the Consejo de Promoción Turística de Quintana Roo, told the paper. To promote travel to the area, the group will launch a campaign in late May targeting local tourism.

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Tourism Ireland Says Canada Offers Significant Potential For Northern Ireland Tourism

Hospitality Ireland | June 13, 2019

Canada offers significant potential for Northern Ireland tourism, according to new research unveiled by Tourism Ireland in Belfast this week.According to Tourism Ireland, in 2018, almost 66,000 Canadians visited Northern Ireland (+8% on 2017), spending almost £19 million, and Canada was the fourth largest overseas tourism market for Northern Ireland last year in terms of visitors, holiday-makers and spend. Furthermore, holiday visitor numbers to Northern Ireland from Canada have doubled over the last five years, according to the marketing organisation, growing from 20,111 in 2013 to almost 40,000 in 2018.

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Auckland to host ‘Go with Tourism’ expo to showcase tourism as exciting career

travelandtourworld | May 21, 2019

Spearheaded by Auckland Tourism, Events and Economic Development (ATEED), ‘Go with Tourism’ is a new and game-changing job connector platform.This year it will have its own feature expo site at the NZ Careers Expo in Auckland from May 23-25, showcasing just how exciting and successful a career in tourism can be.Tourism is an exciting and booming industry worldwide and through this event Auckland’s youth will learn exactly why they should ‘Go with Tourism’.Go with Tourism’ is an initiative created for the boom in the tourism industry – the need to find 36,000 tourism workers across New Zealand by 2025.The objective of this dedicated expo is to educate visitors on the great potential the tourism industry can offer – a variety of career pathways and opportunities for the emerging workforce that can lead to a successful lifelong career.Sixty stands and three interactive zones will be on offer, all managed by a variety of different tourism businesses and educators. The expo will be a hub of support, advice and information for attendees, and even provides the opportunity for some hands-on experience.

Read More

Cancun and Riviera Maya Plan to Reopen to Tourists Next Month What to Know

Hugo Lopez-Gatell Undersecretary of Prevention | May 15, 2020

The popular tourist destinations of Cancun and Riviera Maya plan to reopen for international travel by the beginning of June, according to reports. Not long ago, Los Cabos, on the other side of the country, also announced a phased reopening plan to welcome visitors back to its beaches. The proposal to reopen the Quintana Roo state, which includes Cancun, Tulum, Playa del Carmen, and more, coincides with the start of air travel to the region, according to Riviera Maya News. In fact, Southwest has said it will resume flights between Houston, Denver, and Baltimore to Cancun next month. At first, tourism is likely to be centered around conventions and weddings, Darío Flota Ocampo, the director of the Consejo de Promoción Turística de Quintana Roo, told the paper. To promote travel to the area, the group will launch a campaign in late May targeting local tourism.

Read More

Tourism Ireland Says Canada Offers Significant Potential For Northern Ireland Tourism

Hospitality Ireland | June 13, 2019

Canada offers significant potential for Northern Ireland tourism, according to new research unveiled by Tourism Ireland in Belfast this week.According to Tourism Ireland, in 2018, almost 66,000 Canadians visited Northern Ireland (+8% on 2017), spending almost £19 million, and Canada was the fourth largest overseas tourism market for Northern Ireland last year in terms of visitors, holiday-makers and spend. Furthermore, holiday visitor numbers to Northern Ireland from Canada have doubled over the last five years, according to the marketing organisation, growing from 20,111 in 2013 to almost 40,000 in 2018.

Read More

Auckland to host ‘Go with Tourism’ expo to showcase tourism as exciting career

travelandtourworld | May 21, 2019

Spearheaded by Auckland Tourism, Events and Economic Development (ATEED), ‘Go with Tourism’ is a new and game-changing job connector platform.This year it will have its own feature expo site at the NZ Careers Expo in Auckland from May 23-25, showcasing just how exciting and successful a career in tourism can be.Tourism is an exciting and booming industry worldwide and through this event Auckland’s youth will learn exactly why they should ‘Go with Tourism’.Go with Tourism’ is an initiative created for the boom in the tourism industry – the need to find 36,000 tourism workers across New Zealand by 2025.The objective of this dedicated expo is to educate visitors on the great potential the tourism industry can offer – a variety of career pathways and opportunities for the emerging workforce that can lead to a successful lifelong career.Sixty stands and three interactive zones will be on offer, all managed by a variety of different tourism businesses and educators. The expo will be a hub of support, advice and information for attendees, and even provides the opportunity for some hands-on experience.

Read More

Events