Leveraging AI English Language Training Tools to Address Travel Surge

Apurva Pathak | July 13, 2022 | 562 views | Read Time : 01:41 min

: Leveraging AI English
Following the relaxation of travel restrictions worldwide, the travel and hospitality industries are bracing for a surge in demand, which will be exacerbated by the upcoming holiday season. As widespread delays and cancellations become more likely, companies like airlines are looking for new ways to put customer experience first.

In a global workplace, not being able to speak more than one language, especially English, can hurt productivity and customer service. For this reason, people who work with customers need to have good communication skills.


Investing in AI English Language Training Tools

Traditional training for staff in the travel and hospitality industries requires in-person sessions. It can be expensive and impractical because employees have tight work schedules and staff operates in different time zones. AI app-based training alternatives solve these key issues, allowing employees to learn "on-the-fly" whenever possible.

Digital training alternatives can provide greater levels of personalization for task assignment and user feedback. This individualized approach to staff development is difficult to replicate in large in-person sessions. Because all tasks are given and done digitally, management teams can track each user's progress and how well training is going for the whole department.


Offering Excellent Customer Experience

English communication is vital to offering an excellent customer experience and long-term profitability as the travel industry recovers. Artificial intelligence-powered English language training solutions stand out from the crowd. This technology has the potential to constantly advance and improve over time, thanks to its own learning community.

Ed-tech learning tools that incorporate future-proofed AI technology will enable providers to confidently invest in training, increase staff engagement, and provide best-in-class customer experiences to global travelers. As a result, companies in the travel and hospitality industries that put communication skills training at the top of their list of priorities and speed it up can increase customer loyalty and stay competitive with other market leaders.

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The ATTA serves as a strategic membership organization for companies in the Adventure Travel arena. The ATTA is dedicated to raising the profile of Adventure Travel in the world travel market and provides valuable services, knowledge and connections that will help Members succeed in their businesses, thereby contributing to industry-wide growth. The ATTA is actually about you, the member. Without your support and involvement, the ATTA will not succeed or even exist. The ATTA will work tirelessly to serve the industry both in the short and the long term. In the short term, we’ll work to bring you opportunities that drive new customers, lower your costs and increase your return on the existing business activities you pursue. In the long term, we’ll help implement industry standards, attack the thorny insurance issues, tackle initiatives that get adventure travel in front of the mainstream culture and work to get big corporations who should be investing in this industry educated about who

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