Lyon & Provence Itinerary from Viking River Cruises

| August 1, 2017

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This 8-day cruise from Avignon to Lyon (or the reverse) highlights the most celebrated regions of France, exploring the Roman ruins of Arles, the fabled Beaujolais vineyards, the UNESCO World Heritage Site at Lyon and more

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Destination Hotels-Two Roads Hospitality

Hotels VIVA 20 years later 1998 - 2018 · Change so that nothing changes Twenty years later this is our attitude, the same as always; continue day by day giving the best of ourselves. But we have chosen to dare to change slowly on the outside, to remain the same inside.

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State of Artificial Intelligence in Travel

Article | February 19, 2020

AI in travel life cycle and vertical segments / Using AI in the hospitality landscape to enhance hotel reputation, drive revenue and elevate the customer experience to the next level / Travel management companies intend to invest in chatbot technologies / OTAs are using AI to offer travelers deeper personalization and more automated customer service during the search, shop and buy process / Conclusions.

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Travel Trends 2020 — Technology

Article | March 9, 2020

Technology’s a double-edged sword, and it will just get sharper. On one hand, it’s wonderful to have a complete toolbox in one hand (camera, photo library and editor, tickets and itinerary, currency converter, maps and navigation) and access to the wider online world. On the other, it will become even more a DIY world. Not connecting to the cloud? Well you’ll have to Google the issue and fix that. Contacts not loading? Same. Check in online, get to the airport, fix your bag tags and put them on the belt. Tech will become better and more frustrating all at the same time in 2020 and beyond.

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Impact of coronavirus on the travel industry

Article | February 29, 2020

Since first being identified in late-2019 in the Wuhan region of China, coronavirus COVID-19 has spread to dozens of countries around the world. The virus primarily passes from one person to others during coughing or sneezing. The time between exposure and the onset of symptoms is around five days. There is currently no vaccine or treatment. The outbreak is inevitably having an enormous impact on the travel industry, ranging from hotel and cruise ship quarantines to airlines halting flights in some regions.

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Why tourism providers are still working on travel personalisation

Article | February 11, 2020

It should come as no surprise that even as we enter the new decade, industries such as retail and travel are seeing continued investments in digital platforms and solutions aimed at delivering hyper personalisation. The reason is that millennials have risen in purchasing power, becoming the dominant driver of business and growth. Any business that market its products or services to this audience must adapt and develop innovative approaches to address dramatic shifts in customer behaviour, as well as the demands for mobile and social media.

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Spotlight

Destination Hotels-Two Roads Hospitality

Hotels VIVA 20 years later 1998 - 2018 · Change so that nothing changes Twenty years later this is our attitude, the same as always; continue day by day giving the best of ourselves. But we have chosen to dare to change slowly on the outside, to remain the same inside.

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