Travel Technology
RVshare | September 20, 2023
RVshare, the premier community for RV owners and renters, has unveiled an innovative ChatGPT plug-in, revolutionizing travel planning within the RVshare ecosystem. This cutting-edge technology serves as a virtual travel agent, ushering in a new era of personalized and seamless RV adventure planning for travelers. With a commitment to enhancing the user experience, this innovative solution caters to the diverse needs of its thriving RV community. In addition, it promises to redefine how travelers prepare for their journeys, offering a level of customization and convenience poised to elevate the RVshare experience.
Melissa Turner Fortenberry, CPO at RVshare, said,
"RVshare's ChatGPT plug-in marks a significant milestone in our commitment to creating exceptional experiences for our renters and owners."
[Source – Cision PR Newswire]
By leveraging the capabilities of AI technology, the company offers travelers exceptional support and guidance, guarantees that they can embark on an unforgettable and fulfilling RV journey, added Melissa.
With this new plug-in, RVshare offers a range of remarkable capabilities, including:
Tailored RV Options: ChatGPT utilizes information from the extensive RVshare community to provide personalized RV rental options that precisely match each individual's preferences, interests, and travel histories.
Effortless Booking: Travelers can search for their ideal RV directly within the conversation, streamlining the procedure and minimizing friction.
Instant Assistance: RVshare's ChatGPT plug-in provides near-instant responses to inquiries. Whether your questions revolve around rental availability, pricing, or specific RV features, ChatGPT delivers comprehensive answers with accompanying photos.
Natural Language Conversations: The ChatGPT plug-in creates a connection akin to seeking advice from a fellow RV enthusiast. The system's exceptional language comprehension ensures effortless interactions.
RVshare's ChatGPT plug-in signifies a transformative milestone for RV enthusiasts. It harnesses the prowess of artificial intelligence to offer an intelligent conversational assistant that caters to every traveler's distinct requirements. This innovative tool is poised to revolutionize RV travel planning, catering to novices and seasoned explorers alike.
Users can access recommendations based on RV's extensive inventory and historical search data by typing in natural queries such as 'What RVs are available to rent near the Grand Canyon next weekend?'. This advanced feature makes RV travel more accessible, enjoyable, and user-centric than ever before.
About RVshare
RVshare, a leading online hub for RV renters and owners, offers a wide-ranging inventory of rental vehicles throughout the United States. Its diverse selection includes luxury motorhomes and cozy camper vans, accommodating various outdoor adventures, be it a weekend camping trip or an extensive cross-country exploration of national parks. RVshare empowers travelers to embark on their RV journeys independently or arrange for campsite delivery, experiencing the liberating essence of RV travel. With an impressive record of over 4 million nights booked under the open skies, families and groups can partake in extraordinary journeys, crafting indelible memories that endure for generations.
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Business Travel
Discover the World | September 25, 2023
BermudAir, the revolutionary all-business class airline headquartered in Bermuda, has partnered with Discover the World to enhance its presence and sales in the USA travel trade sector. This collaboration aims to introduce trade partners to the innovative airline, which will operate direct flights from New York's Westchester County Airport (HPN), Fort Lauderdale-Hollywood International Airport (FLL), and Boston Logan International Airport (BOS) to Bermuda L.F. Wade International Airport (BDA). These newly established routes provide travelers from these cities and neighboring areas with increased access to Bermuda, offering a premium travel option with an approximate flight duration of two hours. With a unique all-business class configuration on its Embraer 175 aircraft, BermudAir ensures up to 30 passengers experience the epitome of premium travel.
Titus Johnson, Commercial Director at BermudAir, said,
BermudAir has chosen to partner with Discover the World in the USA because of their deep knowledge and reach among the travel trade. In addition, they have the agility and resources to support BermudAir as we increase frequencies and future destinations.
[Source – Cision PR Newswire]
BermudAir acknowledges Discover the World's extensive expertise, dedication, and commitment to business development, which are crucial for ensuring the prosperity of this new partnership, expressed Aiden Walsh, Head of Airline Development. Additionally, BermudAir recognizes the pivotal role the travel trade industry will play in its future success. Aiden Walsh further mentioned that Discover the World has assembled an exceptional team, eagerly anticipating the implementation of their strategy to facilitate BermudAir's success.
As BermudAir takes bold steps to solidify its presence in the airline industry, the strategic partnership with Discover the World is a testament to its commitment to effectively engaging the USA travel trade market. BermudAir's expansion plan includes launching direct flights from major US cities, marking a significant development, granting travelers seamless access to Bermuda and redefining the air travel experience. In addition, travelers can easily book their flights directly via BermudAir's official website, simplifying the reservation process and ensuring accessibility to a wider audience.
About Discover the World
Discover the World is the industry leader in global travel distribution and services. Discover is trusted by the leading brands in the travel industry to fulfill their global sales, marketing, business processing, and distribution requirements. The company continues to be the foremost innovator in the travel industry, at the forefront of assisting travel companies to expand beyond their network, resources, or core competencies. It helps bridge the gap between diverse cultures, languages, economies, currencies, and complex business practices to maximize our clients' investment and revenue returns.
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Hospitality Trends, Hospitality Management
Brittain Resorts & Hotels | September 27, 2023
Brittain Resorts & Hotels (BRH), the leading full-service hospitality management company in the Southeast, today introduced an industry-leading AI-driven business intelligence technology matrix, putting the company at the forefront of AI-led efforts within the industry. The move comes as BRH increases its service offerings as it expands further into third-party management for hotel owners seeking improved values and satisfaction measurements.
“While the hospitality industry traditionally has taken a ‘wait and see’ approach to new technologies, we have taken a much more aggressive approach at Brittain,” said Christy Jernigan, chief development officer, BRH. “AI and business intelligence are major data and analytics initiatives for Brittain, and we have integrated AI into its strategy. The business intelligence component allows us to understand and interpret our data across all channels for ongoing analysis and simplified reporting back to our owners. For the new systems we’ve added, the integration of AI, machine learning or business intelligence not only automates tasks but also offers predictive insights, optimization suggestions and enhanced user experiences.”
The new matrix includes multiple platforms, including guest data, social media management, guest messaging communication, revenue management, CRS, customer relationship management, market data, parity management, payroll and HR systems. For each, AI has been applied to improve the respective processes. For example, AI can analyze guest preferences and behaviors to automate and personalize marketing campaigns or optimize rate management by analyzing vast datasets, predict market demand, and adjust pricing strategies in real-time to maximize revenue. The system will run under Power BI, a robust data visualization and business analytics tool developed by Microsoft that connects to multiple data sources, allowing users to aggregate, analyze, visualize and share insights through interactive dashboards and reports.
“We are applying our Business Intelligence capabilities to provide multiple, tangible benefits to the hotels we operate,” Jernigan added. “From integrating with a hotel's property management system (PMS) to provide insights into guest demographics, preferences and behaviors to analyzing operational data to uncover inefficiencies in housekeeping, maintenance or F&B operations, this platform represents a cutting edge approach to working with the newest technologies available. These tools produce meaningful improvements to operations, which in turn lead to increased values for our shareholders.”
About Brittain Resorts & Hotels
Brittain Resorts & Hotels (BRH) is a full-service hospitality management company providing multi-layered expertise in all disciplines of hotel and resort operations. Since 1943, BRH has been enriching the lives of its team members, guests, partners, and the communities they serve by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,000 rooms, suites, and condos in the portfolio, the company currently operates 22 hotels and resorts and 45+ restaurants & bars within the United States.
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