SkyTouch | January 13, 2023
Wrkspot, an innovative hotel operations app, has integrated with Choice Hotels' property management system - choiceADVANTAGE.
The integration is via SkyTouch Technology's cloud-based/CONNECT API platform, making communications and housekeeping management capabilities much more effective for the country's leading hotels.
Wrkspot has created a revolutionary software suite for hotel portfolio management by combining human resource management (HRM), operations management, and communication into a single app. As a result, the application frees hotel managers from the mundane tasks of managing and engaging staff, reducing costs and streamlining operations while enhancing compliance and safety.
With this new cloud-based integration in place, Choice-branded hotels can use their proprietary choiceADVANTAGE PMS to update the room status automatically. The automation allows the direct flow of detailed room information from choiceADVANTAGE to Wrkspot and eliminates the effort of downloading and transferring files.
The integration is also a breakthrough for Wrkspot and is expected to result in significant growth for the company. Choice Hotels, which manages over 7,000 hotels worldwide under its various brands, recently acquired Radisson Hotels Americas.
Wrkspot offers a training platform and a document management system, which are essential for hotels that want to go digital. It also lets managers take care of their hotel portfolios by allowing them to see what's happening in each hotel and compare and analyze trends across properties.
Raja Epsilon, Founder and CEO of Wrkspot, said, "This integration means that WrkSpot is now a more viable option for Choice Hotel-branded properties that want to use it." He further added, "The integration provides seamless flow of PMS data to the WrkSpot system, enabling real-time data sharing across housekeeping, maintenance and front desk. This enhances efficiency and fosters better collaboration."
Source - GlobeNewswire
About SkyTouch Technology
SkyTouch Technology offers a cloud-based hotel management system that enables hotel organizations to reach their most essential strategic goals i.e. to achieve growth, advance operating performance, and enhance the guest experience, all while adapting to changing customer demands. The company delivers insight and control of operations with real-time, actionable business analytics that can enhance the hotel guest experience, decision-making, and performance at the property, owner, and management company levels.
AIRLINES AND AIRPORTS, INDUSTRY OUTLOOK
FLYR Labs | January 30, 2023
FLYR Labs, an Artificial Intelligence (AI)-driven forecasting, pricing, and commercial-wide decision-making solutions provider, recently partnered with Brazilian airline Azul to implement FLYR's advanced AI technologies. The technologies will enhance the airline's revenue management strategy, beginning with fare bundles and ancillary product optimization, addressing the growing customer demands.
FLYR will provide Azul with comprehensive pricing, data management, and forecasting capabilities that enable personalized offers for customers to assist the airline in achieving its goal of allowing total revenue management and dynamic offer optimization.
Azul's primary source of profit is the sale of ancillary products such as priority boarding, seat selection, luggage, and fare families. The AI-based Revenue Optimization solution offered by FLYR combines all available historical and real-time data with deep learning algorithms to determine the ideal pricing and distribution strategy.
The solution from FLYR will enable Azul to provide real-time prices for each customer's shopping request or as a scheduled continuous price. This allows the airline to provide travelers with the right ancillaries at the perfect price, with little change to the present shopping infrastructure. It also predicts anticipated revenues for each flight, all within an intuitive user interface.
Since its start in 2008, Azul has been the fastest-growing airline in Brazil, and it now has the country's largest airline network in terms of cities served, with flights to over 150 destinations. Alex Mans, Founder and CEO of FLYR, commented, "We're excited to partner with Azul and harness the power of AI to improve their revenue management and offerings for customers." He added, "The limitations of legacy technology mean airlines have historically struggled to understand how changes in fares can affect ancillary revenues. Through our partnership, we will provide Azul with a crucial competitive advantage when it comes to boosting profitability and enhancing the customer experience."
(Source – GlobeNewswire)
About FLYR Labs
Based in Santa Monica (California), FLYR Labs provides airlines with the intelligence and insight they need to make the best-informed decisions through its proprietary Revenue Operating System. Its vertically integrated platform combines data, forecasting, reporting, pricing, and simulation capabilities into a "single pane of glass" that informs and automates all commercial functions. The company solves complex problems with brilliantly engineered solutions that rely on end-to-end Managed Data Infrastructure and deep learning (AI) to assist leading airlines worldwide in achieving their full potential.
TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK
battleface | January 12, 2023
battleface, a travel insurance provider, recently announced the launch of Robin Assist, a new tech-based platform as a service. It is designed for brokers, carriers, managing general agents (MGAs), and self-employed businesses.
Robin Assist is supported by the global application programming interface-driven (API) insurtech platform through round-the-clock customer service, emergency medical assistance services, and claims. battleface's founders come from a travel insurance background, having worked in the roles of underwriting, claims, customer service, compliance, and emergency medical treatment.
battleface has expanded distribution globally since its foundational days. The company is in the UK, EU, US, Canada, and Australia because of its adaptive technology and network of medical, travel, and security partners.
The Robin Assist platform offers a variety of services, including round-the-clock service in multiple languages, insurance claims management, aid in transit and evacuation in case of medical emergencies, management of medical cases, international systems for controlling healthcare costs, and instant remittances in over 140 currencies.
battleface intends to make its API-driven insurtech platform publicly available for easy product creation, rate administration, policy fulfillment, nation- and state-specific compliance, global distribution, out-of-the-box affiliation, and relationship management.
"battleface was born out of emergency travel and medical assistance, where we saw the need for tech-driven products to deliver relevant services for today's travelers," said Sasha Gainullin, CEO, battleface. He further added, "With the launch of Robin Assist, our team will continue to deliver the same level of excellent service that our customers currently experience, supporting travel insurance brands globally."
(Source: PR Newswire)
battleface, Inc., founded in 2017, is headquartered in Columbus (Ohio). It is a global full-stack firm that makes it simple for clients and partners to get the right travel insurance for them. Its custom-built embedded goods, location-independent access to essential benefits, and attentive, around-the-clock customer assistance are only the beginning.