Glassbox

Travel Technology

businesswire | May 22, 2023

Glassbox a leading provider of digital experience analytics for web and mobile applications, today announces the release of its report, Beyond the Booking: A Look Inside Digital Experience for Travelers, highlighting consumers’ pain points when digitally booking travel. Aimed at uncovering the interactions or roadblocks that cause travelers to abandon their customer journey, the survey of 1,000 U.S. consumers found that 72% of respondents prioritize easy-to-use search filters when booking ...

Travel Trends Today | January 16, 2020

EbixCash, a fully owned subsidiary of Ebix, announced a strategic travel technology partnership with Amadeus to grow its footprint across the Asia Pacific region and UAE and become a one-stop shop for travel. The partnership will provide EbixCash’s online websites, travel agents and corporations in Asia Pacific and UAE with greater access to the unrivalled breadth of content offered by the Amadeus Travel Platform, enabling EbixCash to better serve its customers. Built on fully open systems...

Travel Weekly | January 14, 2020

Direct Travel , a roll-up of travel management companies based in the Denver area, has acquired Professional Travel of Cleveland (No. 31 on the Power List). Terms of the acquisition, Direct Travel’s largest in the U.S. to date, were not disclosed. According to Direct Travel, Professional Travel has more than 175 employees with sales of $448 million. Professional Travel’s leadership team will remain in place following the acquisition. “We’re enthusiastic to begin this new ...

Skift | January 13, 2020

Airbnb, TripAdvisor, and Holiday Lettings are active participants in Google’s year-old vacation rentals feature, but they have a curious approach to guest reviews on the platform — no usernames. If you read a guest review of an Airbnb-provided vacation rental listing on Google’s travel pages in Chicago, London, or Bangkok, all of the reviews seemingly come from what is labeled as an “Airbnb.com reviewer” instead of Hazel P. or Betty M., for instance. That’s a ...