Kyrgyz Concept

Travel Technology

Fareportal | December 02, 2021

The popularity of chat platforms has transformed the customer relationship management landscape. Chat platforms are now ubiquitous and have made their way into the fabric of everyday life. The demand for chat-based communications tools to support customers has grown, and that trend skyrocketed exponentially during the pandemic – a time when travel companies struggled to address the sharp rise in customer support requests. In response, Fareportal, the travel tech compan...

Travel Technology

eDreams | February 18, 2022

eDreams ODIGEO, one of the world's largest online travel companies and the second-largest in terms of flights globally, announced that it has achieved greater personalization for travelers following the deployment of a new iteration of the AI technology that powers its travel search engine. As a result, almost three-quarters of users (72%) with a previous search made, now order the first recommended travel option provided to them via search. This represents an increase of +17% since th...

Travel Daily Media | February 11, 2020

Global Travel Group announced additions to its software and tools available to members at an exclusive rate following a new partnership with leading travel technology company Net Effect. As part of the agreement, members will have the option to subscribe to a host of products all designed to streamline efficiencies for their own marketing and customer relations activities and drive sales. The new products are available now to its members and on sign-up, they will have access to full training and...

PhocusWire | March 20, 2020

Travel tech provider Sabre has announced a large swathe of measures to mitigate the financial impact of the coronavirus outbreak. The cuts range from offering voluntary unpaid leave, severance and early retirement to staff across the world to scaling back its third-party contracting and vendor costs. U.S.-based employees will also face an undisclosed reduction on their base salary and CEO Sean Menke is taking a 25% pay cut. Staff in other country markets will also be subject to a reduction in co...