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JetBlue | April 27, 2022
JetBlue (NASDAQ: JBLU) announced a series of investments that will set up the airline to reliably deliver the JetBlue experience during what is expected to be a record-breaking summer. JetBlue’s broad and comprehensive plan includes a reduction of its summer schedule, focus on hiring and training, efforts to reduce customer support call volume and hold times, proactive aircraft maintenance efforts, and facilities/infrastructure readiness. “We want custome...
DECK 7 | March 23, 2020
Since the implementation of Data Protection Act in 2018, the approach behind the use of data has changed dramatically. Our clients and customers don’t just want a great experience, they also want to make sure they can trust us. Tweet This! And it makes perfect sense in the present time and space. But as data is considered a key factor in positive customer experience, the U.S. brands and agencies have found it to be increasingly complicated to earn customer trust while rem...
Industry Outlook
Internova Travel Group | January 27, 2022
Travel industry surveys show that many people don't use all of their vacation days during the year, affecting their health, relationships and job performance. That's why today's National Plan for Vacation Day (NPVD), powered by U.S. Travel Association, encourages Americans to plan their vacation days for the entire year at the start of the year. By planning ahead, people are more likely to take that well-deserved time off and are happier and healthier as a result.And, according to a ...
Travel Technology
Global Travel Collection | October 19, 2021
As countries reopen their borders and international air travel resumes, pent-up demand for hard-earned vacations is driving new luxury travel trends. Travel advisors and experts from the Global Travel Collection (GTC) recently shared key insights from travel bookings at "Elevate," the international virtual conference and trade show that brought together luxury travel advisors with 300 of the industry's leading luxury travel suppliers. Travel advisors from All Star Tr...
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