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TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK
IBS Software | December 08, 2022
New data from travel technology company IBS Software reveals that despite more than two thirds (68%) of passengers being inconvenienced by disrupted journeys since COVID travel restrictions were lifted and 66% expecting more of the same during upcoming trips, most (83%) still plan on flying for a break in the next six months. The research, which polled 2000 recent travellers in the UK and US*, warns that holiday providers have one more chance to get it right; if holidaymakers expe...
DESTINATION AND TOURISM,INDUSTRY OUTLOOK
Trip.com | November 14, 2022
Booking data from international one-stop travel service provider, Trip.com, shows how transatlantic travel has taken off in the last year. In the year since the US re-opened its borders to international global travellers, Trip.com has seen a travel boom, when comparing booking stats from October 2021 to October 2022. US hotel bookings made by British travellers have increased by 382% during the 12 months, while European hotel bookings by US travellers have increased...
TRAVEL TECHNOLOGY
Fareportal | December 02, 2021
The popularity of chat platforms has transformed the customer relationship management landscape. Chat platforms are now ubiquitous and have made their way into the fabric of everyday life. The demand for chat-based communications tools to support customers has grown, and that trend skyrocketed exponentially during the pandemic – a time when travel companies struggled to address the sharp rise in customer support requests. In response, Fareportal, the travel tech compan...
ASIA Travel Tips | January 20, 2020
Growing traveler expectations, an ever-increasing number of passengers and a need for personalization means that more and more airports are beginning to prioritize frictionless travel. Plus, with so much competition for each passenger, the evolution and expansion of airline routes, and growth in non-aeronautical revenues, key players in the industry are rethinking how airports need to operate in the future....
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