AIRLINES AND AIRPORTS
philippine airlines | March 03, 2022
Philippine Airlines (PAL) and its regional affiliate PAL Express (PALex) have partnered with IBS Software to provide their employees with a new, fully digital system for booking and managing staff travel. The airline group has signed up to implement IBS Software's fully automated SaaS solution iFly Staff, which enables them to automate leisure and duty travel processes. Through the new system, PAL can better support employees, their beneficiaries and PAL retirees to manage travel through a self-service digital platform, empowering employees and enhancing staff satisfaction.By replacing its in-house travel booking solution with an omnichannel self-service platform, PAL can deliver employees the flexibility to book and amend travel plans through desktop or mobile channels. The iFly Staff solution also allows flexible payment options, including integration with e-wallets such as PayMaya and GCash.
PAL will also benefit from significant operational benefits through iFly Staff. Automating the travel booking process greatly reduces manual processes, reducing the administrative burden while improving quality of service. It also allows the PAL staff travel team to create and roll out new policies and process in real-time, and dynamically implement policy changes quickly and efficiently, using the configuration capabilities of iFly Staff.
"At PAL we fully support our employees. Their wellbeing and happiness could not be more important to us. We're delighted to be able to roll out such an innovative and forward-looking platform to our employees,"
-Mr. Danreb M. Oira, Senior Vice President for Human Capital at PAL.
Ensuring staff have maximum flexibility over their travel and the ability to manage it effectively is a must-have for modern airlines. We're thrilled to be partnering with PAL, who are dedicated to supporting their employees and committed to delivering them with cutting-edge technology to put their travel plans in their own hands, Through iFly Staff, employees can book flights and hotels themselves in a single flow, while administrators get full management control to create policy-based rules without the need for any technical support. That's a powerful combination for progressive airlines like PAL and we look forward to a long and successful partnership.
-Sunil George, Vice President and Regional Head at IBS Software.
More information on iFly Staff can be found here.
About Philippine Airlines
Philippine Airlines (PAL) is the Philippines' flag carrier and only full-service network airline. PAL was the first commercial airline in Asia and is celebrating its 81st anniversary in March 2022. PAL's young fleet of Boeing 777s, Airbus A350s, Airbus A330s, Airbus A321s and De Havilland DHC-8-400 Next Generation aircraft operate out of hubs in Manila and Cebu to 29 destinations in the Philippines and 31 destinations in Asia, North America, Australia, Europe and the Middle East. PAL was rated a 4-Star Global Airline by Skytrax in 2018 and was voted the World's Most Improved Airline in the 2019 Skytrax worldwide passenger survey with a ranking of 30th best airline in the world.
About IBS Software
IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. IBS Software is a Blackstone portfolio company and operates from 15 offices across the world. Further information can be found at https://www.ibsplc.com/.
DESTINATION AND TOURISM
Trek Travel | February 08, 2022
Trek Travel, a leader in adventure and cycling travel, announces a partnership with experiential travel operator AutoCamp to bring two first-of-their-kind trips into its portfolio with Trek Travel Palm Springs & Joshua Tree AutoCamp and Trek Travel California Wine Country AutoCamp. This comes on the heels of its 2022 new portfolio with 12 all-new destinations and opportunities to discover the world by bike.
Trek Travel has been chosen by Travel + Leisure as one its “World’s Best Tour Operators” for 2021, ranking it in the top ten in the world for adventure, luxury, and commitment to service. It had also made this list in 2016 and 2018. The company has consistently been recognized by guests and travel enthusiasts alike for its wide portfolio of trips, exceptional guides, and partnership with Trek Bicycle which yields a deep selection of industry-leading equipment for every trip.
AutoCamp offers overnight lodging and accommodations in modern Airstream suites and luxurious tents at locations in Cape Cod, Yosemite National Park, the Russian River Valley, and Joshua Tree National Park. AutoCamp brings high-end, boutique-style amenities, mid-century modern design, and welcoming hospitality to some of the world’s most beautiful natural places.
The two new trips, Joshua Tree/Palm Springs and California Wine Country are innovative offerings designed to combine the natural beauty of experiential travel with the riding, dining, and adventure of a Trek Travel cycling vacation. Both trips offer hiking, exceptional dining, and plenty of cycling.
“We’re overjoyed to partner with AutoCamp on these new adventures, We’re always pushing to find new ways to travel and wow our guests. The Airstream suites of AutoCamp are truly unique and offer incredible luxury and amenities in a wide variety of locations not normally accessible to hotels. They’re the perfect way to relax in places our guests would not expect.”
-Tania Burke, CEO of Trek Travel.
Trek Travel is the perfect partner for our Airstream suite experiences,” notes Taylor Micaela Davis, Senior Director of Marketing for AutoCamp. “Our Airstream suites give you all the joy of camping without the hassle. Booking one of our suites means all you have to do is check-in and make the most of your time in the great outdoors. They’re the perfect complement to a day of riding.
Booking begins on January 28th. To learn more, visit https://TrekTravel.com.
About Trek Travel:
Trek Travel provides cycling vacations of a lifetime in the world’s most beautiful destinations. From luxury experiences to easygoing self-guided adventures, the bike tour brand has a trip for every rider out there. Their trips include the use of award-winning Trek bicycles, including e-bikes, so you can ride the best routes with the best gear. Trek Travel has been crafting unforgettable cycling vacations for 20 years, and was most recently recognized by Travel + Leisure’s World’s Best Awards 2021 as one of the top tour operators in the world.
AutoCamp is where great design meets the great outdoors. Its design-forward accommodations in nature make spending time outdoors fun and easy for everyone. Reconnect with nature, each other, and yourself in Sonoma, Yosemite National Park, and Cape Cod, with upcoming locations in Joshua Tree, Zion, and Catskills. The company has been recognized by USA Today 10Best Readers’ Choice 2021, Bloomberg Pursuits as one of the Places to Travel 2020, TIME as World’s Greatest Places 2019, awarded Hospitality Design’s Award for Lodges + Camps 2020, and included in Hospitality Design’s 2021 Openings Hot List. To learn more, visit https://autocamp.com.
Stratix and Samsung | June 17, 2022
On June 15, Stratix Corporation, a leading Managed Mobility Services (MMS) provider in the U.S., announced its alliance with Samsung to bolster SmartMobile technology solutions to revolutionize hospitality operations and guest experiences. Both the companies want to solve many of the challenges the hospitality industry faces today.
The majority of the hotels and resorts in the U.S. rely on slow, analog workflows that do not contribute to great guest experiences. Mobile devices and applications can create highly-efficient fully-connected hotels to remedy this issue. Stratix has created an interactive video demonstrating transformative mobile solutions for maintenance, housekeeping, front desk, concierge, dining, events, and valet services. Such solutions paired with mobile devices and wearables can make workflows intelligent and seamless. As a result, employees can work efficiently and happily, customers can enjoy digital interactions that match their service expectations and enjoy their stay.
Stratix and Samsung solve some of the most pressing issues that the hospitality industry face, including:
Personalizing customer experiences
Attracting and retaining employees
This alliance pairs Samsung’s industry-leading technology for the hospitality industry with Stratix’s expertise in the solution design domain, lifecycle management and 24x7x365 support. Both the companies can:
Educate hospitality companies through the knowledge and resources they need to develop and implement cutting-edge technology and create competitive differentiation
Translate data and insights into usable information that helps tailor guest experiences, promotions, and loyalty programs to individual customers
Provide employees with useful and easy-to-use tools that improve their productivity and make their lives easier
"With customer expectations increasing and hospitality facing the same staffing challenges other industries are navigating, using mobile-driven digital transformation to improve productivity and enhance user experiences just makes sense, Our alliance with Samsung allows us to expand our strategic customer engagement model, and success in other industries with comparable use cases, to quickly bring transformative Managed Mobility Services to the hospitality industry."
-Gina Daniel-Lee, Vice President, Strategic Alliances and Partnerships at Stratix.
Together, Samsung and Stratix are delivering solutions that the hospitality industry desperately needs to create outstanding guest experiences.