HOSPITALITY TRENDS

A luxury Collection Hotel DiamondRock Hospitality Debuts Hotel Clio in Denver Cherry Creek

diamondrock hospitality | March 17, 2022

DiamondRock Hospitality Company has opened Hotel Clio, a luxury Collection Hotel in Cherry Creek, Denver. DiamonRock's third Luxury Collection hotel is Hotel Clio. As a result, DiamondRock now owns the most Luxury Collection properties in North America. Wilson Ishihara Design, an award-winning studio, was responsible for the design.

"Hotel Clio is now the most luxurious hotel in the affluent Cherry Creek community and this repositioning further enhances the strong return on our investment."

-Mark W. Brugger, President and Chief Executive Officer of DiamondRock Hospitality Company

DiamondRock acquired the hotel, formerly branded a J.W. Marriott, in 2011 for $74 million ($372,000 per key). The $3.6 million of incremental capital to reposition the property into a luxury hotel is expected to generate over a 70% internal rate of return for DiamondRock shareholders. Hotel Clio is projected to generate a stabilized 10.5% yield on our total investment. Importantly, the repositioning is another step forward in DiamondRock's strategic initiative to assemble an exceptional collection of urban lifestyle hotels and experiential resorts.

Spotlight

When was the last time you experienced the beauty and peacefulness of nature? If you can’t remember, it may be time to plan an escape. This infographic demonstrates why taking a vacation to a cabin rental might be exactly what you need.

Spotlight

When was the last time you experienced the beauty and peacefulness of nature? If you can’t remember, it may be time to plan an escape. This infographic demonstrates why taking a vacation to a cabin rental might be exactly what you need.

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DESTINATION AND TOURISM

Celebrate World Oceans Day with Terranea Resort

Terranea Resort | May 30, 2022

Terranea Resort invites guests to enjoy its rich natural habitat that spans over 102 acres. It is perched atop oceanfront coastal bluffs on the Palos Verdes Peninsula. The resort has a variety of special offerings designed to entertain, educate, and explore the surrounding marine protected environment to celebrate World Oceans Day. World Oceans Day is an annual event and presents an opportunity to unite the community to support for the sustainable management of the world’s oceans. It also raises awareness of the impact of individual actions on the ocean. Guests can be a part of eco-driven initiatives in partnership with Marine Mammal Care Center and International Bird Rescue. These organizations bring awareness to the importance of safeguarding and protecting the ocean for everyone to enjoy throughout June. Guests can support the Marine Mammal Care Center while booking their stay at www.Terranea.com. Guests can go kayaking on the Californian coastline with marine biologist and Chief Operations and Education Officer of Marine Mammal Care Center, Dave Bader. He will provide the guests with invaluable knowledge on endangered cetaceans and the conservation of the local marine life. A portion of the proceeds from each tour will be donated to the Marine Mammal Care Center. Guests aged 8 and up can enjoy this activity on June 4 | 7:30am – 10:30am | $250 per person donated directly to Marine Mammal Care Center. Tour needs to be booked in advance and is weather dependent. All equipment is provided. Guests, ages 8 and up can go on a forest clean-up kayak tour to help maintain the coastline by collecting litter along the pristine Marine Protected Area of the Palos Verdes Peninsula. Tour details: June 11 | 9:30am & 11:30am | $100 per person. Here is a list of other activities that the guests can enjoy: Educational ocean activities- June 11 | 11:00am – 2:00pm Nelson'sSea Harvest Workshop- Ages 21 and up. Advance reservations are required at www.terranea.com/experiences. June 11 | 10:00am | Sea Salt Conservatory | $80 per person Self-guided Nature Walk and Scavenger Hunt June 1-30 | Map available at pointe discovery Captain Gray Whale Cookies June 1 – 30 Visit Terranea’s website (terranea.com/celebrate) for more details.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Air Serbia to become the first customer of Sabre's AI-driven product Air Price IQ™

Sabre Corporation & Air Serbia | July 13, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, is partnering with Air Serbia to launch dynamic offers into today's competitive marketplace. Considering customer segmentation and travel purpose, Air Price IQ supports airlines in their efforts to provide a seamless experience to its travelers while maximizing revenue opportunities. Air Price IQ provides the technology for airlines to generate relevant offers by analyzing the airlines' own shopping and revenue management data in real time along with relevant marketplace insights. The cloud-native solution utilizes artificial intelligence (AI) to optimize price and help airlines drive higher conversion rates and improved yield by delivering more relevant offers across all channels. "Given the challenges the travel industry has faced through the pandemic, creating products that better meet the expectations of travelers and improve profitability for airlines at the same time is more important than ever, To match travelers to the right fares at the right times requires intelligent systems that analyze large volumes of data at scale and use advanced machine learning models to deliver actionable insights. We are delighted to have found a forward-thinking, innovative partner in Air Serbia to work with us in preparing for this paradigm shift in travel." -Wade Jones, Chief Product Officer, Sabre Travel Solutions. Air Price IQ is part of Retail Intelligence, the first suite of products powered by Sabre Travel AI™ technology using advanced machine learning models to test and learn in the moment. Sabre Travel AI™ is an innovative capability combining Sabre's travel technology expertise with state-of-the-art AI technology and advanced machine-learning services. "As an industry we are facing a rapid pace of change, After the challenges brought about by the COVID-19 pandemic, we are now looking forward to the opportunities of the summer season and exploring new ones. We must realize these opportunities in this volatile environment, while delivering an enhanced booking and travel experience to our customers. Sabre's innovative Air Price IQ is a key driver in our move from static pricing to dynamically created personalized offers." -Jiří Marek, CEO, Air Serbia. In the current environment, airlines require intelligent systems to manage increased complexity, channel fragmentation and ever more sophisticated traveler expectations. The results of a recent study commissioned by Sabre and carried out by research consultancy Dr. Fried & Partner revealed that travelers consider more decision factors than ever before when booking travel, while expecting their travel provider to deliver a seamless, comfortable experience. Sabre's Air Price IQ is designed to help meet these evolving demands. About Sabre Corporation Sabre Corporation is a leading technology provider to the global travel industry. Sabre's software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. About Air Serbia Air Serbia was launched under that name in October 2013 as the national airline of the Republic of Serbia. From three airports in Serbia (Belgrade, Niš, Kraljevo) it flies to destinations in Europe, the Middle East, North America and Africa, in passenger and cargo traffic. The airline also offers long-haul and international destinations in Asia, Australia, North America and Africa via its codeshare partners. Air Serbia's fleet includes one wide-body, 10 narrow-body and 5 turboprop aircraft. Find more information about the activities of the Serbian national airline at Air Serbia Media Centre.

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TRAVEL TECHNOLOGY

RMS North America Launches “Solonis”, a Hotel-Dedicated Platform

RMS North America | June 02, 2022

On June 1, RMS North America introduced Solonis, a cloud-based, modern property management system built exclusively for the hotel industry. This launch is the first brand expansion of RMS. Solonis was created and crafted by a team of hospitality and business intelligence professionals with more than 35 years of experience in the industry. It assists property owners in increasing occupancy, offering a better customer experience, and optimize revenue. “The hospitality industry has been burdened by outdated, overly complicated systems for too long – that’s why we created a PMS that works for properties today and readies them for whatever the future holds,At Solonis, we’re uniquely positioned to solve these industry challenges because we balance innovative solutions with human connection, the cornerstone of hospitality. The result is smarter property management that’s seamless and intuitive.” -Reza Paydar, CEO, Solonis. Solonis will empower properties to adapt to changing guest behavior and expectations, position themselves for success in a technology-driven era of travel, and support revenue operations as the industry continues to recover, continued Paydar. We believe Solonis supports these goals in a way that no other vendor has before, and we’re eager to make these lasting improvements across the hospitality ecosystem. Solonis offers a single solution for every aspect of property management. Staff and property managers can benefit from Solonis’ features that include: Dynamic pricing functionality to maximize profit and occupancy Revenue and expense flow systems for complex property management Guest marketing and communication features like text and chat An internet booking engine integrated with property management features Guest empowerment tools to manage payment, communication, and check-in/check-out Customizable BI-propelled dashboard with real-time operations data From June 27-30, the Solonis team will exhibit the new solution at HITEC Orlando (booth 215). Attendees can learn about the property management system’s channel management, booking engine, mobile-first capabilities and business intelligence by scheduling a demo on Solonis’ official website.

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