ABTA survey reveals managers’ top concerns for travelling staff

Buying Business Travel | July 16, 2019

Managers have revealed their major concerns for staff on business trips, with organising correct entry documents, health and medical issues and terrorism and security threats at the top, according to ABTAAssociation of British Travel Agents.The survey shows more than half believe none of their employees have encountered any problems on business trips over the last year.However, the research found marked differences between managers’ concerns and the actual problems cited by staff. In particular, 60 per cent of bosses expressed worry over terrorism or security-related issues while only 6 per cent of employees had encountered such problems.

Spotlight

San Francisco is the 13th-most populous city in the United States, and the fourth-most populous in California, with 883,305 residents as of 2018.It covers an area of about 46.89 square miles (121.4 km2), mostly at the north end of the San Francisco Peninsula in the San Francisco Bay Area, making it the second-most densely populated large U.S. city, and the fifth-most densely populated U.S. county, behind only four of the five New York City boroughs.

Spotlight

San Francisco is the 13th-most populous city in the United States, and the fourth-most populous in California, with 883,305 residents as of 2018.It covers an area of about 46.89 square miles (121.4 km2), mostly at the north end of the San Francisco Peninsula in the San Francisco Bay Area, making it the second-most densely populated large U.S. city, and the fifth-most densely populated U.S. county, behind only four of the five New York City boroughs.

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TRAVEL TECHNOLOGY

Air Serbia to grow revenue opportunities with retailing solutions from Sabre

Sabre Corporation | December 21, 2021

Sabre Corporation (NASDAQ: SABR) announced that Air Serbia successfully implemented Sabre's Dynamic Availability software, which will help the airline to actively respond to evolving conditions with optimized pricing information. Leveraging shopping data as well as information on traveler behavior and other key factors from Sabre's marketplace and other sources, Dynamic Availability applies machine-learning models to generate recommendations that help drive incremental revenue opportunities. The tool allows airlines to optimize their offerings by quickly and precisely responding to changing market dynamics with recommendations based on real-time marketplace data. "Pricing is one of the most complex issues in the aviation industry – even more so since the onset of the pandemic,Successful pricing is an important aspect of sophisticated retailing, and airlines like Air Serbia need the right information to help maximize revenue. Beyond unlocking incremental revenue potential, our Dynamic Availably solution reduces the time spent on manual calculations, increases analyst efficiency and allows our customers to focus on delivering a superior traveler experience." -Dino Gelmetti, Vice President EMEA, Sabre Travel Solutions To further enhance its offering agility and precision, Air Serbia is actively collaborating with Sabre to advance airline revenue management through this period of recovery. As part of this discussion, the airline is exploring opportunities to partner with Sabre on its recently launched Sabre Price IQ product. Considering traveler segment and trip intent from the shopping request combined with artificial intelligence and machine learning, Air Price IQ supports airlines in their efforts maximize revenue opportunities while providing a seamless experience to its travelers. "As we embark on a period of ambitious recovery and growth, building cutting-edge technology using real-time data, artificial intelligence and machine learning will be key to our success,We are excited to partner with Sabre on these intelligent software solutions that will redefine our fare pricing and passenger experience." -Jiri Marek, General Manager Commercial and Strategy at Air Serbia. Air Price IQ is part of Sabre's Retail Intelligence suite. Powered by Sabre Travel AI™ – an innovative capability that integrates Sabre technology with state-of-the-art AI technology and advanced machine-learning services – the new technology will allow airlines to dynamically provide offers to travelers based on preferences, marketplace insights and purchase probability, creating a more personalized and better traveler experience. About Sabre Corporation Sabre Corporation is the leading technology provider to the global travel industry. Sabre's software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. About Air Serbia Air Serbia was launched under that name in October 2013 as the national airline of the Republic of Serbia. From three airports in Serbia (Belgrade, Niš, Kraljevo) it flies to destinations in Europe, the Middle East, North America and Africa, in passenger and cargo traffic. The airline also offers long-haul and international destinations in Asia, Australia, North America and Africa via its codeshare partners. Air Serbia's fleet includes one wide-body, 10 narrow-body and 5 turboprop aircraft. Find more information about the activities of the Serbian national airline at Air Serbia Media Centre.

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HOSPITALITY TRENDS

INTERNOVA TRAVEL GROUP ADDS 128 LUXURY PROPERTIES TO SELECT HOTELS & RESORTS COLLECTION

INTERNOVA TRAVEL GROUP | February 11, 2022

Internova Travel Group, one of the world's largest travel services companies, is expanding its SELECT Hotels & Resorts collection with the addition of 128 expertly chosen luxury properties from aroundThese new partners range from traditional luxury hotels in the heart of the world's great cities to marvels of historic preservation and remote retreats set amid breathtaking landscapes. They join a collection of approximately 1,400 distinguished properties that offer special amenities to clients who book travel with advisors affiliated with Internova Travel Group's international family of travel brands. Guests who book their stay at a SELECT hotel or resort through a travel advisor affiliated with Internova can enjoy amenities that are unique to the program. Based on availability, those perks may include resort credits, room upgrades, complimentary breakfast, early check-in and late check-out and basic Wi-Fi. "The list of SELECT Hotels & Resorts has evolved to become even more carefully curated and to meet changing consumer preferences, It includes only those properties that demonstrate exceptionally high standards." As a result, Herrera added, "Internova's network of travel advisors can better assist their discerning clients in planning an incomparable luxury vacation." -Albert Herrera, Executive Vice President, Partner Relations at Internova Travel Group. This year's additions include Stanly Ranch, nestled in the wine country of northern California's Napa Valley; Costa Rica's Hacienda AltaGracia, a wellness resort on 180 acres of rolling hills and tropical forest; Umbria's soon to be re-opened Castello di Reschio, which offers a slice of timeless Italy; and Tanzania's Four Seasons Safari Lodge Serengeti, in the heart of the world's most celebrated wildlife preserve. Working with a travel advisor leads to greater satisfaction, better, more personalized travel experiences and overall peace of mind for travelers. For help navigating any travel plans, contact your Global Travel Collection, ALTOUR or Travel Leaders Network travel advisor or connect with one through Internova Travel Group 's BookHuman.Travel. Internova Travel Group represents more than 62,000 travel advisors worldwide. To find out more about Internova Travel Group's SELECT program, visit experienceselectnow.com. About Internova Travel Group Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 62,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.

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TRAVEL TECHNOLOGY

Buy Now, Pay Later Leader Uplift Launches Partnership With Tripster

Uplift, Inc. | August 19, 2021

Uplift, the leading enterprise Buy Now, Pay Later (BNPL) solution serving the world's top travel brands, has announced a new partnership with Tripster - the premier all-in-one travel booking site for one stop destination trip planning. Tripster customers can easily plan their entire vacation in one place and pay over time with surprise-free monthly installments through Uplift. When booking on Tripster, customers can choose from more than 30 destinations across the United States and easily package hotel accommodations, experiences, theme park tickets and more all with just a few clicks. Customers can build their own vacation package and bundle these purchases for immediate savings. Tripster takes great pride in vetting every experience and destination to get the most out of each vacation complete with side by side comparisons and customer reviews to ensure the best experience imaginable. "Tripster has always believed that a vacation shouldn't feel like work. With the addition of flexible payment options through Uplift, we've taken one more potential stress point out of travel planning by allowing our customers to spread the cost of their vacation over low monthly payments," said John Johnson, Founder & CEO for Tripster. "We selected Uplift as our exclusive BNPL partner. Uplift offered us the best suite of tools to help deepen our customer loyalty and increase average order values." Uplift is seamlessly integrated into the Tripster booking process, on all platforms including desktop and mobile. Customers will see the total cost at the time of booking along with the monthly payment amount making it easy to budget for and experience the vacation they deserve. There are no late fees or prepayment penalties and customers can travel even before they are finished making their payments. Uplift partners with more than 200+ of the world's leading airlines, cruise lines, resorts and other major travel brands to offer BNPL payment options that help people make meaningful purchases and get the most out of their travel experiences. Tripster guests can pay through Uplift's flexible payment options for purchase amounts beginning at $100. For example, a customer may select a hotel package with Orlando theme park tickets priced at $800, instead of paying the entire amount up front, Uplift gives customers the luxury of zero money down at the time of booking and instead spreading the total cost over 12 easy monthly payments of $78.29. "From coast to coast Tripster offers incredible experiences which are a great addition to any vacation and they are now even more affordable when guests opt to pay over time with Uplift," said Tom Botts, Chief Commercial Officer for Uplift. "We are honored to be selected by Tripster as their BNPL partner, providing more people the opportunity of affordable travel to create memories for a lifetime." Uplift's BNPL flexible payment options are now available for bookings on Tripster in some of their most popular vacation destinations, including: Florida: Miami, Orlando, St. Augustine and Tampa California: Los Angeles, San Diego and San Francisco Texas: Austin and San Antonio North Carolina: Asheville and Charlotte Tennessee: Gatlinburg and Pigeon Forge About Tripster Find thousands of things to do and great places to stay - Tripster is a one stop shop to build the ideal vacation package. From fun vacations at top destinations across the United States to offering discount tickets to theme parks, tours, soft adventure, Broadway shows, Vegas productions, aquariums, and lots more. Book a hotel, condo or vacation home with Tripster as well, and save more money by bundling with tickets. In addition, customers can find valuable package savings and helpful customer support from real people. One account, one purchase, all in one place. Tripster is the easy route. About Uplift Uplift is the leading Buy Now, Pay Later solution that empowers people to get more out of life, one thoughtful purchase at a time. Serving the world's top enterprise level travel brands, Uplift's complete range of flexible payment options drive higher conversion and loyalty for partners, while giving customers a simple, surprise-free way to pay over time with no late or early payment fees. Uplift is currently available throughout the United States and Canada

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