FEATURES AND ADVICE
prnewswire | April 13, 2023
Sabre Corporation a leading software and technology provider to the global travel industry, and United Airlines, today announced the availability of United's NDC offers through Sabre's global distribution system (GDS).
Sabre-connected travel buyers, agencies and developer partners will be able to shop, book, and service United's NDC content through Sabre's Offer and Order APIs, the agency point-of-sale tool, Sabre Red 360, and the online booking tool, GetThere.
"We are so pleased to launch United Airlines' NDC content this week, marking the 10th airline with whom we have completed integration and made content available through NDC to agencies around the world," said Kathy Morgan, vice president, NDC and airline supply, Sabre Travel Solutions. "In delivering a suite of NDC solutions and enabling air content in our NDC channels, we are helping airlines go from where they are today to a new modern approach to travel retailing – a key step in the evolution of retailing and distribution in the travel industry."
Travel buyers connected to the Sabre GDS will be able to choose enhanced offers from United such as United's continuous pricing content with the lowest fares available in these channels. They will also have access to more descriptive information on United's flight offers as well as seat selection enabled in the booking path. NDC offers from United are currently available in over 70 countries, with more coming soon.
Sabre Offer and Order APIs are the foundation of a modern retailing marketplace that allows airlines to dynamically create and distribute tailored offers across any channel, while being seamlessly fulfilled and delivered as orders. Sabre Red 360 unlocks a full spectrum of bookable content and insightful information to efficiently create tailored trip experiences that travel buyers can sell and service.
About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.
Read More
BUSINESS TRAVEL
businesswire | May 19, 2023
Selina Hospitality PLC the fast-growing experiential hospitality brand targeting millennial and Gen Z travelers, announces the launch of registration for the TechnoArt@Selina Global Innovation Summer Cohort. This program, in collaboration with and managed by TechnoArt, a renowned global innovation platform for startups, offers a unique opportunity for burgeoning companies.
This innovative three-week program aims to assist startups in scaling their company using Selina’s extensive network across 24 countries. Taking place at Selina locations worldwide, selected companies will gain the unique opportunity to live and work from our hotels. They'll collaborate with companies, mentors, advisors, and investors from around the globe and benefit from TechnoArt's partner network for business development, legal and financial consulting, hosting, web services, marketing, branding, and more from top tier companies such as Next.Law by Shulman Rogers, AWS, Pérez Correa González, Brandsight and more.
"At Selina, we strive to foster a vibrant, community-focused setting that unites travel, work, and networking," said Sam Khazary, Executive Vice President and Global Head of Corporate Development at Selina. "Our Corporate Development team is instrumental in this mission, acting as the catalyst that brings entrepreneurial spirit to life within our spaces. This partnership with TechnoArt underscores our commitment to support startups and innovation. It's not just about providing a space to work and live, but also about cultivating a nurturing ecosystem for learning, growth, and business development. This initiative allows us to give back to the communities we operate in, whilst simultaneously fostering the inspiration and education needed for the next generation of global entrepreneurs."
Tristan Jehan, Innovation Partner at TechnoArt, said, "In an increasingly interconnected world, we're seeing a new breed of entrepreneurs who are seeking to broaden their horizons, connect more deeply with their clients and partners online, and tap into untapped markets. This evolution, coupled with the burgeoning digital nomad community, heralds a refreshing approach to growth for tech companies. As advocates for this new wave of innovation, we at TechnoArt are thrilled to work alongside Selina's team to offer this unique program. This initiative is designed not only to bolster the community but also to facilitate innovation, no matter where it originates. By integrating work, life, and travel, we aim to create an environment that stimulates growth, fosters collaboration, and empowers entrepreneurs to thrive on a global scale."
The Selina Corporate Development team, in collaboration with TechnoArt, is committed to providing robust support to entrepreneurs and service providers keen on joining the program, either virtually or in-person. We're extending our reach across the globe through TechnoArt.LIVE Local events, hosting in dynamic cities such as Bogota, Colombia; Mexico City, Mexico; Panama City, Panama; London, UK; Lisbon, Portugal; and key US locations including Miami, Washington DC, Chicago, and New York. These gatherings serve as vital nodes in our expanding network, fostering collaboration, knowledge-sharing, and innovation. To learn more about these events and how you can be a part of this transformative journey, visit TechnoArt.LIVE.
About Selina Hospitality PLC.
Selina is one of the world's largest hospitality brands built to address the needs of millennial and Gen Z travelers, blending beautifully designed accommodation with coworking, recreation, wellness, and local experiences. Founded in 2014 and custom-built for today's nomadic traveler, Selina provides guests with a global infrastructure to seamlessly travel and work abroad. Each Selina property is designed in partnership with local artists, creators, and tastemakers, breathing new life into existing buildings in interesting locations in 24 countries on six continents – from urban cities to remote beaches and jungles. To learn more, visit Selina.com or follow Selina on Twitter, Instagram, Facebook, Linkedin or YouTube.
Read More
TRAVEL TECHNOLOGY
businesswire | May 30, 2023
Summer travel is set to explode, with 85% of adults planning to travel this summer, up 5% from last year’s post-pandemic high. As millions of Americans head online to research and book their summer travel, FullStory today released the results of a consumer survey that examines the digital preferences and behaviors of U.S. consumers.
The survey provides new proof that digital dominates travel planning, but not necessarily in the ways that brands may expect. Nearly 8 in 10 (78%) Americans always or frequently research and book at least some portion of their trips online. And 44% research and book the entirety of their travel plans online, from airlines to hotels to activities. Once they hit the road, half (48%) of Americans say they rely heavily on mobile travel apps.
High earners making more than $150,000 a year are even more likely to rely on digital channels for planning, with 83% always or frequently researching and booking online. Almost half (49%) lock in every piece of their trip online before departure.
Income aside, the majority of travelers (57%) would pay a premium for a guaranteed flawless digital experience. They’re more interested in practical enhancements like interface/navigation improvements (23%) and technical stability and reliability (17%) over buzzy features like AI chatbots (7%) and augmented reality (6%).
“Digital properties are the most prevalent way customers make travel decisions and transactions, so travel brands can’t afford any digital missteps,” said Darren Kennedy, SVP of Customer Experience for FullStory. “Our research continues to show that customers are loyal to experiences, not brands, and they’re searching for brands to do the basics really well – even more than ones that offer fancy new features. With so many trips almost entirely planned online in advance, brands need to start channeling empathy for the digital consumer and proactively find and fix digital issues before they impact customers.”
FullStory’s survey of 1,500 U.S. consumers, conducted online in May 2023, is the latest in a research series that addresses key questions in the travel digital experience:
Does the digital experience enhance or detract from the overall travel experience? Three-quarters (75%) of Americans surveyed say that digital makes the travel experience better. But some travel sites fare better than others. Hotel sites rank highest for digital experience, while car rental sites score lowest among travelers.
How common are bad digital experiences, and what is at stake? Travelers have low tolerance for digital struggles and are one click away from booking elsewhere. More than half (55%) say they are likely to book with another travel provider when they are frustrated with a site or app. With nearly 21% of respondents always or frequently struggling when booking or researching online, there is a significant opportunity for travel providers to improve the digital experience they deliver to customers.
What makes for a good travel experience? According to another recent FullStory survey, the #1 factor to ensure a great digital experience in 2023 is the ability to “quickly accomplish what I came to do” — a priority for 81% of Americans. However, only 26% of U.S. consumers describe the digital experience as “simple,” with 21% saying the experience is “stressful” or “difficult.
About FullStory
FullStory's digital experience intelligence (DXI) platform empowers businesses to deliver the best digital experiences across their websites and apps. Teams from product and engineering to marketing and customer support use FullStory to save time and money, innovate confidently, and ultimately grow revenue. Built on a patented DX Data Engine, FullStory transforms previously unnoticed, unstructured, and unindexed information into actionable DXI. The company is headquartered in Atlanta, with regional teams in London, Hamburg, Sydney, and Singapore.
Read More