After tough trek, all-women travel firm enjoys the view

livemint | June 02, 2019

Despite the stark cold desert topography with jagged peaks, Ladakh’s elemental beauty is almost meditative for travellers. White-washed monasteries sit atop peaks, with colourful fluttering prayer flags and spinning wheels around them sending out good vibes and blessings through the wind. But travelling in Ladakh is nothing short of an endurance test with oxygen-starved days and the discovery of new muscles that ache climbing up hillsides. This is the inspiring and challenging land where Thinlas Chorol, 37, founder of the Ladakhi Women’s Travel Co. (LWTC), grew up.

Spotlight

In the hospitality industry, where “experience is the product,” the ability to deliver excellent customer experiences is the only path to overall business success. If you’re a leader at a hotel, casino, airline, restaurant, car rental agency or other hospitality company, you intuitively know what’s at stake.

Spotlight

In the hospitality industry, where “experience is the product,” the ability to deliver excellent customer experiences is the only path to overall business success. If you’re a leader at a hotel, casino, airline, restaurant, car rental agency or other hospitality company, you intuitively know what’s at stake.

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AIRLINES AND AIRPORTS

Delta, Joby Aviation Partner to Pioneer Home-to-Airport Transportation to Customers

Delta, | October 11, 2022

Delta Air Lines (NYSE: DAL) is once again deepening its commitment to transform the future of travel: the airline is embarking on a multi-year, multi-market commercial and operational partnership with Joby Aviation, Inc. (NYSE: JOBY), to deliver transformational, sustainable home-to-airport transportation service to Delta customers, beginning in New York and Los Angeles.As part of the first-of-its-kind arrangement, the companies will work together to integrate a Joby-operated service into Delta’s customer-facing channels, providing customers who travel with Delta through New York and Los Angeles the opportunity to reserve a seat for seamless, zero-operating-emission, short-range journeys to and from city airports when booking Delta travel. Delta has made an upfront equity investment of $60 million in Joby, with the opportunity to expand the total investment up to $200 million as the partners achieve substantive milestones on the development and delivery of the service. The partners will work together to create a differentiated, premium experience for Delta customers featuring seamless booking, simplified transit and greater time savings. This will run alongside Joby’s standard airport service in priority markets. The partnership will be mutually exclusive across the U.S. and U.K. for five years following commercial launch, with the potential to extend that period. “Delta always looks forward and embraces opportunities to lead the future, and we’ve found in Joby a partner that shares our pioneering spirit and commitment to delivering innovative, seamless experiences that are better for our customers, their journeys, and our world, This is a groundbreaking opportunity for Delta to deliver a time-saving, uniquely premium home-to-airport solution for customers in key markets we’ve been investing and innovating in for many years.” -Delta CEO Ed Bastian. Delta has long made strategic investments in unique commercial partnerships that deliver value and drive growth for individual businesses. From investments in companies such as CLEAR and Wheels Up to a worldwide network of alliance partners Delta’s partnerships have played a key role in Delta’s efforts to transform the travel experience. “We share Delta’s unwavering commitment to delivering seamless and sustainable journeys to customers Their history of innovation, along with their vast operational expertise and leadership on climate change, make them incredible partners for Joby, and it’s an honor to be working alongside them.” -Joby Founder and CEO JoeBen Bevirt. Joby’s aircraft is designed to fly fast, quiet and sustainable trips in and around cities. The aircraft has flown more than 1,000 test flights, demonstrating its range, speed, altitude and low noise profile. The company was the first eVTOL company to be granted a G-1 (Stage 4) Certification Basis for its aircraft by the FAA and recently received its Part 135 Air Carrier Certification. Delta is differentiating and amplifying the customer experience with premium products, choices and solutions across the journey,” said Allison Ausband, Delta’s E.V.P. and Chief Customer Experience Officer. “Addressing what matters most to our customers is foundational to our focus, and our work with Joby is the latest in a series of ways we’re making the experience of travel more seamless, enjoyable and wait-free. This year alone, Delta unveiled multi-billion-dollar terminal transformations at both New York’s LaGuardia Airport and Los Angeles International, further cementing its commitment to those hubs and creating a more efficient and seamless experience for customers from the moment they arrive at the airport. The airline also continues to invest in digital identity technology in these and other airports, which allows customers to move through the airport using facial matching, eliminating the need to show a boarding pass or government ID and thereby expediting their journeys. Delta also recently debuted its Parallel Reality experience at Detroit Metropolitan Airport, bringing to life a technology that was first previewed at CES in 2020. About Delta Air Lines No one better connects the world. More than 4,000 Delta Air Lines (NYSE: DAL) flights take off every day, connecting people across more than 275 destinations on six continents with a commitment to industry-leading customer service, safety and innovation. As the leading global airline, Delta's mission is to create opportunities, foster understanding and expand horizons by connecting people and communities to each other and their potential. Delta is America's most-awarded airline thanks to the dedication, passion and professionalism of its people, recognized by Fortune and the Wall Street Journal, among many others. Connect with Delta on Delta News Hub, delta.com, via @DeltaNewsHub on Twitter and Facebook.com/delta. About Joby Joby Aviation, Inc. (NYSE:JOBY) is a California-based transportation company developing an all-electric vertical take-off and landing aircraft which it intends to operate as part of a fast, quiet, and convenient service in cities around the world. To learn more, visit www.jobyaviation.com.

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TRAVEL TECHNOLOGY

Motivation Excellence Announces New Group Travel Technology Called "Inspire"

Motivation Excellence | November 07, 2022

With the ever changing, and nightmarish, travel scene right now, having a personalized itinerary with up-to-date adjustments as needed in the palm of your hand is exciting! Group incentive travel programs operating through Motivation Excellence all include Inspire, our fully customizable and personalized mobile travel site. Features of Inspire include: company branding personalized air, land and event itineraries airline and customs information text messaging alerts interactive photo gallery "This is something no other incentive company has at their disposal. The personalized itineraries is a game changer for our industry. Plus, we can customize the app in a number of ways to make it truly unique to our clients' needs and travel destination," -Brad Hecht, VP Travel at Motivation Excellence. For a quick overview of Inspire please watch the video on our Motivation Excellence homepage. Motivation Excellence is a performance improvement agency. We use a variety of award solutions to inspire extraordinary performance among our clients' participants. Through a deep dive into each client's particular situation, we develop a comprehensive plan to meet goals and drive peak ROI. "I'm extremely confident Inspire adds incredible value to our travel programs. Our own people built it and it's already part of the travel solution; there's not an upcharge for this technology. This represents our commitment to our clients and their most deserving participants," -David Jobes, President and CEO of Motivation Excellence. For more information, please contact our Strategic Marketing Manager, Sky Z. Capriolo at s.capriolo@motivationexcellence.com.

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TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK

Thales Reinforces its Border & Travel Offer With the New Multimodal Biometric Pod

Thales | December 07, 2022

The new Thales multimodal biometric pod is an efficient enrolment and identification solution that helps smoothly manage travelers’ border and immigration processes. The combination of ‘iris & face’ capture and recognition capacities enables a fast and secure enrolment and ID verification at borders. The pod features a modern design that perfectly suits the authority’s needs in highly secure environments. The travel industry and border security agencies have recognized the need to improve efficiency and overall traveler experience at border entry and exit points. For years, biometrics has been used by authorities to simplify traveler experiences at borders, speeding up people enrolment and ID checks such as the eGates or Entry-Exit Systems. With the Thales multimodal biometric pod, borders authorities can easily integrate automation into their processes, without compromising on passenger and employee security or on the confidentiality of the data exchanged as the solution offers ‘security and privacy by design’ parameters. Featuring a camera and a high-resolution LCD screen, the biometric pod is able to recognise pre-enrolled travelers’ iris and face at a distance of 0.5m and up to 1.5m with excellent accuracy. Boosted by AI, the solution captures dual iris and face in two seconds, leading to swifter operations and visibly shorter wait times . Thales biometric pods can be set at any borders checkpoint (airports, seaports, etc.) managing both the first traveler enrolment upon arrival and quick biometric checks whenever required (upon territory exit, internal flights etc). “The combination of biometric patterns applied to contactless authentication, is a sought-after solution for many stakeholders to address security, operational and convenience challenges. Thales relies on its in-house biometrics, border and smart travel expertise to design, develop and deliver top tier responsible biometric solutions to meet users’ expectations and authorities’ requirements”, -Youzec Kurp, VP Identity and Biometric Solutions at Thales. About Thales Thales (Euronext Paris: HO) is a global leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technologies – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organizations and governments – in the defense, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions.Thales has 81,000 employees in 68 countries. In 2021, the Group generated sales of €16.2 billion.

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