TRAVEL TECHNOLOGY

Agilysys Introduces 13 Hospitality Solution Studios

Agilysys | June 29, 2022

Agilysys Introduces 13 Hospitality
At the HITECH Orlando 2022, Agilysys, Inc. introduced 13 Hospitality Solution Studios. Each of these studios is tailored to improve Return on Experience (ROE) in a defined type of venue. ROE is a metric to measure how technology creates more engaged and empowered staff members and returning guests that spend more, and leave detailed reviews.

 “Businesses are disappointed when they force-fit generically designed technology into their unique operations. On the other hand, if they build proprietary solutions they sacrifice scale, evolutionary pace and interoperability as surrounding systems advance. Our Hospitality Solution Studios circumvent this challenge by combining our core solutions with the right Experience Enhancers – which address specific and finite tasks such as guest-controlled mobile ordering – for each type of venue. The technology is modular and integrated, so it is much easier to manage and evolve than tailored solutions cobbled together from different vendors.”

-Don DeMarinis, senior vice president of Agilysys,

Agilysys now offers these 13 Hospitality Solution Studios to maximize ROE:
  • Hotel Studio for the priorities of owners, managers, and property management companies operating portfolios of branded properties across multiple locations.
  • Resort Solution Studio for understanding and optimizing experiences for guests and staff across all property venues and amenity touchpoints and across the complete time horizon of each guest relationship and staff member relationship.
  • Casino Solution Studio to accommodate complexities at properties that host both casino guests and non-casino guests, as well as heightened cybersecurity stringency and multi-layered approaches to earning and redeeming loyalty points and rewards.
  • Cruise Solution Studio to accommodate the unique timeframe, capacity, and international monetary requirements of optimizing experiences on cruise ships.
  • Independent Property Solution Studio for the priorities of non-branded property owners and managers.
  • Management Company Solution Studio to deliver the data-driven insights and operational efficiencies required to optimize property performance and accommodates the unique requirements of combining condominium ownership, rental and management workflows and reports with non-owned unit rentals and management.
  • Campus Solution Studio to cater to the food and beverage ordering process, payment and delivery management requirements across students, guests, and staff.
  • Hospital Solution Studio to address the food and beverage operations and nutrition management in hospitals and across care networks.
  • Lifestyle Community Solution Studio to address unit ownership and management needs, food and beverage operations and resort-like amenity management.
  • Senior Living Solution Studio for providing hospitality experiences to an aging population of guests and skill-credentialed staff.
  • Theme Park Solution Studio for managing dispersed hospitality touchpoints, delivering ubiquitous mobility, and optimizing highly varied food and beverage operations.
  • Stadium Solution Studio to handle periods of intense demand and high transaction volume, mobile food and beverage ordering and delivery, and secure contactless payments.
  • Corporate Dining Solution Studio to offer food and beverage ordering and delivery options across corporate campus venues with varying operating hours, item selections and direct-to-office delivery options, as well as to accommodate company-specific payment plans and methods.

“Delivering hospitality experiences exceptionally well can be a game-changer for businesses outside the realm of traditional hospitality, Meeting demand smoothly and flawlessly can create a strong bond between guests and venues, and between employees and employers. Conversely, hospitality disappointments can strain loyalty and break bonds. We enjoy helping a wide variety of businesses and operations get hospitality right so that it serves as an important business lever,”

-Don DeMarinis, senior vice president of Agilysys

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HOSPITALITY TRENDS

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Capital Square | July 22, 2022

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Attendees included Capital Square executives Louis Rogers, founder and CEO, and Whitson Huffman, chief strategy and investment officer; Method Co.'s CEO and co-founder, Randall Cook, and president and co-founder, David Grasso; and Kathy Crawford, regional director of the Office of U.S. Senator Tim Scott (S.C.). With construction now underway, the hotel property is slated for completion in early 2024. "Capital Square is an active developer of luxury properties in growing markets within the Southeast and we couldn't be more pleased to begin construction on our inaugural project in Charleston, Charleston is a premier market, home to a growing community of high-income families and one of the nation's most popular tourist destinations. 529 King Street will contribute to this legacy and become a premier destination for local residents and tourists alike." -Whitson Huffman, chief strategy and investment officer The property will be the city's first high-design, extended-stay hotel concept blending the comfort and practicality of an apartment with the amenities and design of a boutique hotel, creating a temporary living environment ideally suited for a long-term stay. 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About ROOST Apartment Hotel ROOST Apartment Hotel is a high-design boutique extended-stay hotel concept, conceptualized by Philadelphia-based hospitality company Method Co. A first of its kind, ROOST introduces a fresh approach to hospitality by blending the comfort and practicality of an apartment with the amenities and design of a boutique hotel, creating a temporary living environment ideally suited for a long-term stay. Designed by Morris Adjmi Architects, ROOST offers studio, one and two-bedroom and penthouse apartments with full-sized kitchens and modern appliances in a beautifully appointed space, which features contemporary furnishings, antique elements, custom lighting, and unique artwork. Featured amenities include an artisanal coffee program curated by La Colombe, bike share program, and recurring resident receptions that partner with local vendors, while a dedicated 24-hour concierge desk and on-site services team further enhance and ensure a memorable guest experience. The first location, ROOST Midtown, opened in 2015 and features 28 fully furnished apartments; their second outpost, ROOST Rittenhouse, followed in 2016 featuring 27 apartments and a communal lobby; their third location, ROOST East Market opened in January 2019 with 60 apartments, an outdoor pool, and communal in Philadelphia's Midtown Village neighborhood. The fourth location is the first outside of Philadelphia – ROOST Cleveland, which opened in March 2022 and features 62 apartments located downtown within the historic May building, a restoration of the city's original 1915 department store, while their fifth location, ROOST Tampa, opened in July 2022 and includes 97 apartments within Asher, a residential building within the new Water Street development. ROOST has plans to open locations in other markets, including Detroit, Baltimore and Charleston. www.myroost.com About Capital Square Capital Square is a national real estate firm specializing in tax-advantaged real estate investments, including Delaware statutory trusts for Section 1031 exchanges, qualified opportunity zone funds for tax deferral and exclusion and a real estate investment trust (REIT). In recent years the company has become an active developer of mixed-use multifamily properties in the southeastern US, with eight current projects totaling approximately 2,000 apartment units with a total development cost in excess of $600 million. Since 2012, Capital Square has completed more than $6.0 billion in transaction volume. Capital Square's related entities provide a range of services, including due diligence, acquisition, loan sourcing, property/asset management, and disposition, for a growing number of high-net-worth investors, private equity firms, family offices and institutional investors. Since 2017, Capital Square has been recognized by Inc. 5000 as one of the fastest growing companies in the nation for four consecutive years. In 2017, 2018 and 2020, the company was also ranked on Richmond BizSense's list of fastest growing companies. Additionally, Capital Square was listed by Virginia Business on their "Best Places to Work in Virginia" report in 2019 and their "Fantastic 50" reports in 2019 and 2020. To learn more, visit www.CapitalSq.com. About Method Co. 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Mulherin's Sons Restaurant & Hotel and HIROKI restaurant, along with the newly opened boutique property in Charleston, The Pinch, with plans to expand their concepts to other major markets within the US including Detroit and Wilmington, DE. www.methodco.com

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INDUSTRY OUTLOOK

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Hyatt Hotels Corporation | June 07, 2022

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TRAVEL TECHNOLOGY

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Nuvei Corporation | May 27, 2022

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