Airbnb adds checks and balances to Experiences in bid to boost trust

PhocusWire | November 18, 2019

Airbnb has provided a further update on its "10-day sprint" for the development of new trust initiatives following a shooting at a property in suburb of San Francisco last month. The company, which said it would review every host property and flag where properties had been verified, is now extending its trust policies to Airbnb Experiences. The company says it is introducing new tools to verify the quality and accuracy of its Experiences via a series of signals, including information from guests. Further measures include expanding the list of technically-specialized activities - helicopter rides and white-water rafting, for example - for which suppliers must now produce proof of their permits.

Spotlight

Globally, business travel spend will reach an astounding $1.25 Trillion by the end of 2015. That’s trillion with a “t” for business travel alone, not counting personal travel. Clearly, businesses continue to see the value of meeting in-person. The growth is especially strong in China, which is forecast to grow 61% by 2019. Other emerging countries expecting to reach new heights included Mexico, Turkey, Indonesia, Poland and Malaysia.

Spotlight

Globally, business travel spend will reach an astounding $1.25 Trillion by the end of 2015. That’s trillion with a “t” for business travel alone, not counting personal travel. Clearly, businesses continue to see the value of meeting in-person. The growth is especially strong in China, which is forecast to grow 61% by 2019. Other emerging countries expecting to reach new heights included Mexico, Turkey, Indonesia, Poland and Malaysia.

Related News

COMMERCIAL TRAVEL, AIRLINES AND AIRPORTS

Oman Air signs renewed Passenger Service System and distribution agreement to drive retailing and digital transformation

Oman Air | November 02, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology company that powers the global travel industry, and Oman Air, the national carrier of the Sultanate of Oman, announced, today at the World Passenger Symposium (WPS), a renewed long-term agreement to help the airline reach its strategic goals. The agreement includes a multi-year renewal of Oman Air's SabreSonic Passenger Service System (PSS) and a further multi-year extension of its global distribution system agreement. This will ensure Oman Air continues to utilize Sabre's technology, retailing capabilities and global scope to push forward its digital transformation. By renewing its exclusive PSS agreement and investing in Sabre's Digital Connect APIs, Oman Air aims to advance its digital retailing strategy, drive revenue growth and increase self-service capabilities. Digital Connect will also help Oman Air accelerate its digital transformation and bring products to the marketplace quickly, providing scalability and flexibility across its digital touchpoints, such as its website and mobile app. A new approach of retailing is required for all players in the travel ecosystem to succeed in a highly competitive landscape, said Roshan Mendis, Chief Commercial Officer, Sabe Travel Solutions. This intelligent retailing approach allows Oman Air to differentiate its brands and personalize its offerings through all channels. It also enables agencies to efficiently shop and compare increasingly sophisticated offers, which will also bring greater choice and transparency to Oman Air's travelers. As Sabre focuses on delivering more intelligent retailing solutions to meet changing traveler expectations, I'm proud that we are able to help Oman Air realize its transformation vision. The renewed distribution agreement enables Oman Air to continue to reach Sabre's valuable network of global buyers, while ensuring that Sabre-connected travel buyers have access to the airline's comprehensive fares and content – including ancillaries. "We are pleased to announce the renewal of our PSS as well as the Global Distribution Systems (GDS) agreements with Sabre, Oman Air is working with Sabre to advance intelligent retailing capabilities, which will enable our passengers to take advantage of highly personalized offers and products that Oman Air has designed for them. Sabre has also been instrumental in digitizing our business processes in line with current global trends and helping to ensure that our guests enjoy a smooth and seamless booking experience." -Aboudy Nasser, Chief Commercial Officer (CCO) of Oman Air On the distribution side, our proposed NDC API integration with Sabre's GDS would allow our travel partners to make optimal decisions for our guests. This renewal comes at an exciting time for Oman Air as travel continues to expand post COVID-19. We look forward to further enhancing our collaboration with Sabre in the future to support the ever-evolving needs of the airline and our passengers, Nasser added. Oman Air has recently announced that it will join the Oneworld® Alliance by 2024. The intelligent nature of the SabreSonic PSS offers the scalability and flexibility to support Oman Air's expansion for its future integration to Oneworld®, and we will be working together to pave the way for this transition, added Mendis. About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com. About Oman Air Oman Air (WY), the national airline of the Sultanate of Oman, began operations in 1993. Initially founded to serve important domestic routes, it has since undergone rapid growth and is today recognized as a major international carrier connecting cities around the world to Oman's celebrated natural beauty, captivating charm and genuine openness. A Five-Star COVID-19 Airline Safety Rating from Skytrax and two consecutive (2021 and 2022) Five-Star Major Airline Ratings from the Airline Passenger Experience Association (APEX) are among its many industry accolades. The airline has been instrumental in transforming Muscat into a popular travel destination in the Middle East, supporting adjacent commercial, industrial and tourism activities. With a fleet comprising, among others, ultra-modern, fuel-efficient Boeing 737 and 787 Dreamliner aircraft which feature luxuriously appointed interiors, Oman Air is renowned for its exceptional products and services, both in the air and on the ground, and for the signature Omani hospitality available to guests on every flight. Continuous investments in new technologies, innovative products and enhanced guest services have solidified its position as a premium, multi-award-winning airline of outstanding repute. Both Oman Air and Oman Air Holidays proudly display the Safe Travels stamp from the World Travel and Tourism Council (WTTC) for best practices relating to standardized global health and hygiene protocols.

Read More

INDUSTRY OUTLOOK, HOSPITALITY TRENDS

Seven Marcus Hotels & Resorts Properties Recognized with the Prestigious Condé Nast Traveler Readers’ Choice Awards

Marcus® Hotels & Resorts | October 10, 2022

Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), announced today that seven of its owned and/or managed properties have been recognized as top hotels and resorts by the 2022 Condé Nast Traveler’s annual Readers’ Choice Awards. “We are thrilled that the judicious readers of Condé Nast Traveler recognized seven of our properties as being among the very best of the best, This year’s list includes the largest number of Marcus Hotels & Resorts properties in our history. This is testament to the commitment across our portfolio to the highest standards of excellence. As travel preferences evolve and change, Marcus Hotels & Resorts continuously provides our guests with enriching and authentic amenities, experiences and hospitality. We thank the readers of Condé Nast Traveler for their continued support as they explore and enjoy our properties across the country, and offer our huge congratulations to our outstanding associates who everyday work to make even ordinary days for our guests extraordinary.” -Michael Evans, president of Marcus Hotels & Resorts. The Marcus Hotels & Resorts properties that were recognized by Condé Nast Traveler readers as top hotels and resorts in their respective categories are: Grand Geneva Resort & Spa in Lake Geneva, Wisconsin was recognized as the #2 Top Resort in the Mid-Atlantic and Midwest. This all-seasons premier resort is the ideal Midwest vacation destination. Situated on 1,300 acres in the beautiful woodlands of Lake Geneva, the resort features two championship golf courses, Mountain Top downhill ski hill, full-service WELL Spa & Salon and a wide array of fine dining options. This is the sixth consecutive year this property has been named a Top Resort by Condé Nast Traveler readers. Saint Kate – The Arts Hotel in Milwaukee, one of the country’s most immersive and inviting arts hotel experiences, was honored as the #10 Top Hotel in the Midwest and #1 hotel in Milwaukee. This is the third consecutive year that the property, which opened in 2019, has been named a Top Hotel in the Midwest by Condé Nast Traveler readers. The hotel broadly celebrates the arts in its many forms with multiple gallery and exhibition spaces, nightly live music and programmed events, and unique culinary experiences awaiting guests inside. Milwaukee’s distinguished luxury hotel, The Pfister Hotel was recognized as the #15 Top Hotel in the Midwest. This is the sixth consecutive year the 127-year-old, iconic property has been named a Top Hotel in the Midwest by Condé Nast Traveler readers. For the third time since being redeveloped in 2015, Kimpton Hotel Monaco Pittsburgh was recognized as the #2 Top Hotel in the Mid-Atlantic. Located in the nearly 120-year-old historic James H. Reed building, the property is situated in the center of downtown Pittsburgh near the Cultural District’s many art galleries, restaurants, and retail shops. The Garland, in North Hollywood, California, was recognized as the #15 Top Hotel in Los Angeles. Built in 1970 by Hollywood actress Beverly Garland and her husband, real estate developer Fillmore Crank, this sophisticated boutique hotel allows guests to relax and unwind in a secluded urban paradise that is only minutes from the excitement and thrills of LA. This is the seventh year the hotel has been named a Top Hotel in LA by Condé Nast Traveler readers since its rebirth in 2015. Skirvin Hilton was named the #6 Top Hotel in the Midwest, marking the second consecutive year it has been recognized by Condé Nast Traveler readers. This contemporary-classic hotel has a rich history in Oklahoma City stretching back to 1911. At the epicenter of Oklahoma City’s vibrant culture, guests can experience many of the city’s biggest attractions. A Lincoln, Nebraska landmark, Lincoln Marriott Cornhusker was honored as the #7 Top Hotel in the Midwest. This is the second year the property was recognized by Condé Nast Traveler readers. Just minutes away from the historic Haymarket District, this beautiful hotel has been serving Nebraska's capital city for nearly 90 years and offers guests unique, popular and fun experiences. The Condé Nast Traveler Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry and are commonly known as “the best of the best of travel.” The 2022 Readers’ Choice Awards are published on Condé Nast Traveler’s website and celebrated in the November issue. About Marcus Hotels & Resorts Marcus Hotels & Resorts owns and/or manages 17 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes premier food and beverage brands such as Mason Street Grill, ChopHouse, Miller Time® Pub & Grill and SafeHouse® Restaurants. For more information, please visit: http://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels). About The Marcus Corporation Headquartered in Milwaukee, The Marcus Corporation is a leader in the lodging and entertainment industries, with significant company-owned real estate assets. In addition to its lodging division, its theatre division, Marcus Theatres®, is the fourth largest theatre circuit in the U.S. and currently owns or operates 1,064 screens at 85 locations in 17 states under the Marcus Theatres, Movie Tavern® by Marcus and BistroPlex® brands. For more information, please visit the company’s website at www.marcuscorp.com.

Read More

AIRLINES AND AIRPORTS,INDUSTRY OUTLOOK

CNX and New Frontier Announce Strategic Partnership to Leverage Abated Methane Emissions to Transform International Travel

CNX and New Frontier | November 08, 2022

CNX Resources Corporation (NYSE: CNX) and New Frontier Aerospace, Inc. (NFA) announced the companies have entered into an agreement, facilitated by Anew Climate, LLC (Anew Climate), to utilize abated methane emissions to fuel net carbon neutral ground and flight tests of NFA's hypersonic vertical takeoff and landing aircraft. NFA is developing next generation aircraft that can deliver passengers and cargo anywhere on the planet ten times faster than today's jets, while CNX is a leader in capturing and processing methane that would have otherwise vented into the atmosphere, resulting in ultra-low carbon intensity natural gas. The two companies are working towards a path to next generation air travel that is carbon neutral well before the airline industry's 2050 target date. This vision endeavors to bring the world closer together with cargo and passenger flights to any destination on Earth in less than two hours while significantly improving the environmental impact of today's airliners. "Like our recently announced partnerships with Pittsburgh International Airport and Newlight Technologies, this collaboration further demonstrates CNX's unique combination of assets, innovative technologies, and proven operational expertise which is helping to lead the sustainable energy revolution.Through this agreement, we are not only abating methane emissions from being emitted to the atmosphere, but we are also transforming the way people will travel in the future in a faster, more environmentally sustainable manner." -CNX President of New Technologies Ravi Srivastava CNX's carbon negative methane will be sold to New Frontier Aerospace at a premium to conventional natural gas reflecting its low carbon intensity value. The monetary benefit CNX is receiving from NFA for supplying this methane will be used to expand CNX's methane capture program and create more climate benefit in the future. The methane captured by CNX has a carbon intensity comparable to that of environmental attributes from dairy manure-derived renewable natural gas, one of the lowest negative carbon intensity gas resources available. NFA CEO Bill Bruner said, This agreement is a first step in moving from slow, subsonic jets that dump a billion tonnes of CO2 into the atmosphere annually to a fleet of aircraft that are ten times faster with a net carbon negative fuel source. NFA's advanced propulsion, materials, aerothermal, and autonomous flight technologies will enable safe and affordable high-speed travel for everyone while reducing the airline industry's carbon impact to zero. The agreement between CNX and NFA was enabled by Anew Climate, the leading North American marketer of low carbon intensity renewable fuels and provider of comprehensive climate solutions. About CNX Resources CNX Resources Corporation (NYSE: CNX) is unique. We are a premier, low carbon intensive natural gas development, production, midstream, and technology company centered in Appalachia, one of the most energy abundant regions in the world. With the benefit of a 158-year regional legacy, substantial asset base, leading core operational competencies, technology development and innovation, and astute capital allocation methodologies, we responsibly develop our resources and deploy free cash flow to create long-term per share value for our shareholders, employees, and the communities where we operate. As of December 31, 2021, CNX had 9.63 trillion cubic feet equivalent of proved natural gas reserves. The company is a member of the Standard & Poor's Midcap 400 Index. Additional information is available at www.cnx.com. About New Frontier, Inc. ("NFA") With offices in Seattle, San Francisco, and Dayton, NFA builds renewably fueled hypersonic vertical landing aircraft so people and cargo can travel anywhere on the planet faster and cleaner than jets. NFA is supported by National Security Innovation Capital, a Department of Defense program that provides funding to early-stage hardware startups commercializing dual-use technologies critical to national security and economic competitiveness. Additional information is available at www.nfaero.com. About Anew Climate, LLC ("Anew" or "Anew Climate") Anew is accelerating the fight against climate change by enabling companies and organizations to align their goals for conservation and impact with actionable next steps. With a comprehensive solutions portfolio that includes advisory services, carbon credits, renewable natural gas, renewable energy credits, EV credits, plastic credits, and emission reduction credits, we lower barriers to participation in environmental markets for clients across the private and public sectors. As a leading marketer and originator of environmental products, we bring together strategic finance, regulatory expertise, scientific knowledge, and impact focus to make it possible for businesses to thrive while building a sustainable future. Anew is majority owned by TPG Rise, TPG's global impact investing platform, and emerged from the February 2022 combination of durational industry leaders Element Markets, LLC and Blue Source, LLC. The company has offices in the U.S., Canada, and Europe, and an environmental commodities portfolio that extends across five continents. Additional information is available at www.anewclimate.com.

Read More