AIRBNB CAN NOW SCAN GUESTS ON SOCIAL MEDIA FOR PSYCHOPATHIC TENDENCIES

Travel Weekly | January 08, 2020

It’s been more than a year since a patent for technology aimed at determining the “trustworthiness” and “compatibility” of people by Airbnb-owned tech company Trooly Inc was published in the US. The software, built to screen potentially dangerous and unruly guests using the Airbnb app, allows the short-term rental company to flag and investigate suspicious activity. But details of the capabilities of Airbnb’s “trait analyser” software specifically – which forms part of the company’s background check technology – have surfaced. And online personalities play a part in whether we are deemed suitable as guests of Airbnb properties. Moreover, according to the patent for the software, Airbnb is capable of scanning online sites, including social media, to determine traits against credit and identity checks and “secure third-party databases”.

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INDUSTRY OUTLOOK

Leadership Changes at Northstar Travel Group, New CEO Onboarded

Northstar Travel Group | January 09, 2023

Northstar Travel Group, the leading provider of information services, events, data, and marketing solutions focusing solely on the travel industry, recently appointed Jason Young as its new CEO. Young will replace Thomas Kemp, who served as Chairman and CEO since 2009, while Kemp will be assuming the position of Chairman. A visionary in advertising technology and an innovative pioneer of the digital transformation of the media industry, Jason Young spent 20 years with Ziff-Davis Media, a leading IT information and media business, climbing to the CEO role. He established Smart Device Media, a mobile advertising network that Crisp Mobile eventually acquired. He then became the CEO of the joint company, after which Quotient Technology acquired Crisp. Quotient Technology served the packaged goods industry as a data-driven advertising tech company and appointed Jason Young as Chief Media & Marketing Officer after acquiring Crisp. His most recent employment was as President of Chicory, a contextual commerce media company working in the consumer-packaged goods industry. Young has fueled product innovation around new advertising platforms and data-driven media with his 30+ years in the industry. Alongside the leadership change comes the promotion of Bob Sullivan, a travel industry icon and President of Northstar's Travel Group, who will now serve as the company's Chief Commercial Officer. "I am thrilled to have the benefit and opportunity to work and partner with a leader like Bob, whose industry knowledge and expertise will be critical as Northstar looks to expand on its leadership position." -Jason Young, the newly appointed CEO (Source: Businesswire.com) Bob Sullivan said about the new CEO, I am excited about the passion, experience and skills Jason brings into the business and am eager to work with him to unlock even more value for our customers and partners. I could not be more excited about the opportunity ahead for Northstar. About Northstar Travel Group Northstar Travel Group is the travel industry's premier provider of information services, data, events, and marketing solutions. Its diverse audience encompasses every travel segment, including leisure, sports, business, incentives, meetings, hospitality, and travel technology. The company is also the majority shareholder of Inntopia, the market leader in marketing cloud, e-commerce software, and business intelligence operating in the activities, golf, mountain destination, and hospitality industries. With headquarters in Rutherford, New Jersey, the company operates out of five offices across the U.S., U.K., and Singapore. Northstar Travel Group is owned by funds managed by EagleTree Capital.

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HOSPITALITY TRENDS

Plusgrade Adds Upstay for Its Ancillary Revenue Solutions of Hospitality Industry

Plusgrade | February 01, 2023

On January 31, 2023, Plusgrade announced the acquisition of UpStay, a fast-expanding provider of upgrade and auxiliary revenue solutions for the hospitality industry. UpStay helps hundreds of hotels in 17 different countries make more money by giving their guests more value. Meanwhile, this integration strengthens its five global travel ventures, adding hotel upgrades and other innovative ancillaries to its ancillary revenue and loyalty products. As a result, it expects to generate about $5 billion in new revenue opportunities for its partners in 2023. Ken Harris, CEO of Plusgrade, said, "The acquisition of UpStay is another step forward for our vision and mission of becoming the Global Ancillary Revenue Powerhouse. We have been accelerating this mission through a series of innovations, launches and acquisitions, and have come into 2023 as a powerhouse for the global travel industry. We are thrilled to have the UpStay team join us, and look forward to tapping into their expertise and innovative technology to bring even more value to our now 200+ airline, hospitality, cruise, rail and financial services partners around the world." (Source - Cision PR Newswire) Tzafrir Blonder, CEO of UpStay, expressed, "This is an exciting day for UpStay. After 4 years of incredible growth and success, we are thrilled to be joining forces with Plusgrade to invest further in our product offerings and enhance our ability to drive ancillary revenue for our partners through upselling additional on-property amenities and services. I look forward to continuing to lead the hospitality ancillaries vertical in the company, as we grow with Plusgrade in 2023 and beyond." (Source – Cision PR Newswire) About Plusgrade Plusgrade, one of the leading technology companies providing ancillary revenue solutions in the global travel industry, has partnered with about 140 airlines, hotels, cruise lines, financial services companies, and passenger rails worldwide since 2009. Headquartered in Montreal, it assists companies in creating new revenue streams and travel experiences for their guests and passengers. It maximizes the return on unsold premium inventory through the customer journey. The company provides travel partners with incremental ancillary revenue and merchandising strategies by introducing new products, loyal branding, and customer satisfaction.

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TRAVEL TECHNOLOGY, DESTINATION AND TOURISM

Aeroitalia joins WorldTicket to Expand Travel Options in the European Region

WorldTicket | January 24, 2023

Aeroitalia reported today that it is connecting with WorldTicket to offer more travel options in the European region. Aeroitalia would broaden its internal sales reach to include OTAs and travel agencies. This integration would fulfill the increasing demands for travel in Europe. For example, according to a report by ENIT, international visitors to Italy's tourist agency increased by 172% from January to July 2022 and 57% from pre-pandemic levels. This growth in demand is expected to continue in the future thereby, generating more possibility for Aeroitalia to provide non-stop, high-quality air travel at reasonable prices in Italy and the Southern Mediterranean. Furthermore, it can now quickly sell flights through any GSD and successfully offer seasonal itineraries, especially summer routes. Hence, it is a genuine adaptive business that adapts according to its customer’s demands. "Aeroitalia is committed to delivering outstanding service to passengers which incorporate easy access for our product, especially for our business customers," says Krassimir Tanev, Chief Commercial Officer of Aeroitalia and further adds that "Multichannel distribution is an important development as it goes hand-in-hand with our network expansion plans for summer 2023. Thanks to our marketing partnership with WorldTicket and its global distribution technology, Aeroitalia services are now closer to the travel agency community to the benefit of our customers." (Source – Cision PR Newswire) Aeroitalia connects unserved and underserved markets through travel options like six days per week, connecting Italy's two largest cities, Milan and Rome, and routing Milan and London Heathrow. By integrating with WorldTicket's technologies, it can establish business in these markets swiftly and affordably. Moreover, it can also enhance its distribution capability with the help of WorldTicket's GDS Sub-Hosting solutions. Thus, making it the principal air travel agency in Europe. About WorldTicket: WorldTicket has provided creative and flexible IT solutions to over 75 airlines globally since 2002. With offices in Bangkok, Kyiv, Warsaw, and Beijing, this Copenhagen-based company supports airline consumers across various time zones. Besides, WorldTicket's W2 GDS Sub-Hosting is suited for start-ups and virtual airlines needing fast and easy GDS distribution without extensive implementation or upfront costs. It also offers W2 ticketing for Global BSP Ticketing. The technology lets its interline partners maximize global ticketing benefits and boost earnings from remote and non-strategic BSP areas.

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