DESTINATION AND TOURISM,INDUSTRY OUTLOOK
Trip.com | November 14, 2022
Booking data from international one-stop travel service provider, Trip.com, shows how transatlantic travel has taken off in the last year.
In the year since the US re-opened its borders to international global travellers, Trip.com has seen a travel boom, when comparing booking stats from October 2021 to October 2022.
US hotel bookings made by British travellers have increased by 382% during the 12 months, while European hotel bookings by US travellers have increased by 111%.
Meanwhile, flight bookings from Europe to the US have increased by 67%, indicating the enduring appeal of the US, despite the pandemic, as well as revived demand for long-haul travel.
"The US has bounced back to resume its place as one of the most popular destinations for UK travellers according to analysis of Trip.com data"
-Andy Washington, Trip.com Group EMEA General Manager
Despite the drop in the value of the pound compared to the US dollar, America continues to attract Brits in large numbers eager to explore North America and reunite with friends and families.
Rich Sun, Trip.com Group General Manager for the Americas, said: "Americans have once again returned to Europe, as evidenced by Trip.com data which shows a 111% surge in European hotel bookings from the US.
European destinations have become attractive for US holidaymakers and business travellers looking to cash-in on favourable exchange rates.
In addition to the jump in flight bookings, the average booking value of flights from Europe to the US has increased by 20% since October 2021.
Regarding routes from Europe to the US, New York was a top-performing destination, with flights from London, Paris, Milan, Madrid, and Barcelona ranked as the top five, and Manchester-New York as the sixth most popular booked flight route between Europe and the US.
Over a third of travellers booking flights from Europe to the US came from the UK (39%), followed by Spain in second place (17%), Italy in third place (14%), followed in fourth place by France (12%) and Germany in fifth (11%).
The most popular US cities for European flyers were New York, followed by Miami, Los Angeles, San Francisco and Orlando.
On average, each month in the last year has seen an 18% rise in Brits booking US hotels.
New York was the most popular city for booking British travellers, followed by Las Vegas in second place, Los Angeles in third, Orlando in fourth and Miami in fifth position.
The average booking value of Americans on European hotels has increased by nearly a quarter (23%) in the last year.
The UK was the most popular European country for hotel and flight bookings by US travellers.
Paris was the most popular European destination for hotel bookings by US travellers, followed by London and Rome.
Trip.com is an international one-stop travel service provider, available in 20 languages across 27 countries and regions in 31 local currencies and sites. Trip.com has an extensive hotel and flight network consisting of more than 1.2 million hotels and flights from over 480 airlines covering 2,600 airports in 200 countries and regions around the globe. Trip.com's world-class 24/7 multilingual customer service as well as additional centres in Edinburgh, Tokyo and Seoul, help to 'create the best travel experience' for its millions of customers worldwide. To book your next trip, visit trip.com
COMMERCIAL TRAVEL, AIRLINES AND AIRPORTS
Oman Air | November 02, 2022
Sabre Corporation (NASDAQ: SABR), a leading software and technology company that powers the global travel industry, and Oman Air, the national carrier of the Sultanate of Oman, announced, today at the World Passenger Symposium (WPS), a renewed long-term agreement to help the airline reach its strategic goals.
The agreement includes a multi-year renewal of Oman Air's SabreSonic Passenger Service System (PSS) and a further multi-year extension of its global distribution system agreement. This will ensure Oman Air continues to utilize Sabre's technology, retailing capabilities and global scope to push forward its digital transformation.
By renewing its exclusive PSS agreement and investing in Sabre's Digital Connect APIs, Oman Air aims to advance its digital retailing strategy, drive revenue growth and increase self-service capabilities. Digital Connect will also help Oman Air accelerate its digital transformation and bring products to the marketplace quickly, providing scalability and flexibility across its digital touchpoints, such as its website and mobile app.
A new approach of retailing is required for all players in the travel ecosystem to succeed in a highly competitive landscape, said Roshan Mendis, Chief Commercial Officer, Sabe Travel Solutions. This intelligent retailing approach allows Oman Air to differentiate its brands and personalize its offerings through all channels. It also enables agencies to efficiently shop and compare increasingly sophisticated offers, which will also bring greater choice and transparency to Oman Air's travelers. As Sabre focuses on delivering more intelligent retailing solutions to meet changing traveler expectations, I'm proud that we are able to help Oman Air realize its transformation vision.
The renewed distribution agreement enables Oman Air to continue to reach Sabre's valuable network of global buyers, while ensuring that Sabre-connected travel buyers have access to the airline's comprehensive fares and content – including ancillaries.
"We are pleased to announce the renewal of our PSS as well as the Global Distribution Systems (GDS) agreements with Sabre, Oman Air is working with Sabre to advance intelligent retailing capabilities, which will enable our passengers to take advantage of highly personalized offers and products that Oman Air has designed for them. Sabre has also been instrumental in digitizing our business processes in line with current global trends and helping to ensure that our guests enjoy a smooth and seamless booking experience."
-Aboudy Nasser, Chief Commercial Officer (CCO) of Oman Air
On the distribution side, our proposed NDC API integration with Sabre's GDS would allow our travel partners to make optimal decisions for our guests. This renewal comes at an exciting time for Oman Air as travel continues to expand post COVID-19. We look forward to further enhancing our collaboration with Sabre in the future to support the ever-evolving needs of the airline and our passengers, Nasser added.
Oman Air has recently announced that it will join the Oneworld® Alliance by 2024.
The intelligent nature of the SabreSonic PSS offers the scalability and flexibility to support Oman Air's expansion for its future integration to Oneworld®, and we will be working together to pave the way for this transition, added Mendis.
About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.
About Oman Air
Oman Air (WY), the national airline of the Sultanate of Oman, began operations in 1993. Initially founded to serve important domestic routes, it has since undergone rapid growth and is today recognized as a major international carrier connecting cities around the world to Oman's celebrated natural beauty, captivating charm and genuine openness. A Five-Star COVID-19 Airline Safety Rating from Skytrax and two consecutive (2021 and 2022) Five-Star Major Airline Ratings from the Airline Passenger Experience Association (APEX) are among its many industry accolades. The airline has been instrumental in transforming Muscat into a popular travel destination in the Middle East, supporting adjacent commercial, industrial and tourism activities. With a fleet comprising, among others, ultra-modern, fuel-efficient Boeing 737 and 787 Dreamliner aircraft which feature luxuriously appointed interiors, Oman Air is renowned for its exceptional products and services, both in the air and on the ground, and for the signature Omani hospitality available to guests on every flight.
Continuous investments in new technologies, innovative products and enhanced guest services have solidified its position as a premium, multi-award-winning airline of outstanding repute. Both Oman Air and Oman Air Holidays proudly display the Safe Travels stamp from the World Travel and Tourism Council (WTTC) for best practices relating to standardized global health and hygiene protocols.
Incode Technologies Inc | November 10, 2022
Incode Technologies Inc., the next-generation identity verification and authentication platform for global enterprises, announced a strategic partnership with Hoteza, the smart hotel communication systems provider. Through this partnership, guests can now start their check-in journey before arriving at their hotel destination through Incode's biometric verification process. Guests experience a seamless Self-Check-In process on the Hoteza Guest Journey Platform, Hoteza's cloud-based content management system, using Incode's fully integrated and secure optical character recognition and its facial recognition technology, FaceMatch.
More than 500 hotels around the globe in the Hoteza portfolio, including Kempinski, Hilton and Radisson, will now have the opportunity to join this user-friendly solution allowing guests to skip lines and check-in before arrival via email or other communication channels. The streamlined process grants staff time to spend their resources on other activities, allowing them to fully commit to their role of hosts.
"We were looking for the best and the most secure partner to work with on our Self-Check-In solution, and we are thrilled to partner with Incode," says Nikolay Beloshitsky, Hoteza CEO. "We are glad to have found an efficient and dedicated partner in the hospitality industry with a growth mindset to match our own."
Hoteza is an interactive, guest-facing platform for entertainment, information and communication controlled from one Cloud-based content management system. Hoteza offers Internet Protocol Television (IPTV) solutions, mobile & in-room tablet apps, Digital Signage and high-speed Internet Access. Now, with Incode's facial recognition, guests experience modern Check-In solutions, successfully offering modern guest experiences.
"We are always looking for ways to elevate customer experiences through our technology, We are excited for guests using Hoteza to experience quick and secure check-in and overall, a smooth experience."
-Ricardo Amper, CEO of Incode
Incode's state-of-the-art contactless check-in and check-out guest experiences, service multiple dimensions of the hospitality industry including hotels and resorts. Their technology in ID capture, liveness detection, face match, passport validation and credit card enrollment produce elevated guest experiences.
Incode's new partnership with Hoteza is the latest in a host of strategic growth and momentum initiatives. In October 2022, Incode partnered with Sardine to deliver user verification to prevent fraudulent financial activities. The company also recently announced Incode Workflow, an advanced functionality to help businesses tailor consumer experiences based on risk level.
To learn more about Incode, visit www.incode.com.
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identity to power a world of digital trust. Incode's innovative identity solutions enable the world's largest financial institutions, governments, retailers, hospitality companies, gaming, and other industries to unleash their business potential and reduce fraud, elevating human interactions with data, products, and services – at all levels.
Hoteza is an interactive, guest-facing solution for entertainment, information and communication set on various platforms controlled from one CMS. It includes IPTV solution, mobile & web apps, in-room tablet app, online check-in solution, Digital Signage and High Speed Internet Access