Amadeus acquires airline network planning software

Buying Business Travel | February 03, 2020

Amadeus has completed the acquisition of Sky Suite, the airline network planning software business of Optym, following a three-year partnership. The travel technology firm said it will further integrate Sky Suite into its Airline Platform, including software for network optimisation and simulation, frequency and capacity planning, network planning and forecasting, and a flight scheduling development solution. The two companies have jointly delivered solutions to Southwest Airlines, Easyjet and LATAM Airlines through their partnership.

Spotlight

The UK is lagging behind its European neighbours when it comes to attracting Chinese tourists. The latest figures show that while France welcomes over 1 million visitors from China per year. The UK only receives 358,000 applications. More importantly, for London’s independent luxury hoteliers, while many of these visitors do have money to spend, they are doing so on goods rather than accommodation. When it comes to hotels, they prefer to stay in three- or four-star properties they are familiar with rather than splashing out on high-end independent hotels.

Spotlight

The UK is lagging behind its European neighbours when it comes to attracting Chinese tourists. The latest figures show that while France welcomes over 1 million visitors from China per year. The UK only receives 358,000 applications. More importantly, for London’s independent luxury hoteliers, while many of these visitors do have money to spend, they are doing so on goods rather than accommodation. When it comes to hotels, they prefer to stay in three- or four-star properties they are familiar with rather than splashing out on high-end independent hotels.

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TRAVEL TECHNOLOGY

IMG Partners with bolt to Offer Device Protection to Travelers

IMG & bolt | July 29, 2022

International Medical Group® (IMG®), an award-winning global insurance benefits and assistance services company, has announced a new partnership with bolt, an international insurtech and leading provider of mobile device protection programs. IMG now offers Mobile Device Protection as an optional add-on when purchasing a plan within the Patriot Travel series, IMG's market-leading travel medical insurance offerings. The add-on provides coverage for repair or replacement of a traveler's mobile device if it is lost, stolen, or accidentally damaged during their trip. "We know how indispensable devices like cell phones and tablets have become in nearly every phase of travel: housing boarding passes and tickets, communicating with friends and family, and documenting your travels while abroad,By partnering with bolt to offer Mobile Device Protection, we are taking another step toward our goal of providing products and services that meet nearly every traveler and expatriate need while away from home." -Amanda Winkle, IMG Chief Commercial Officer. If a traveler's mobile device is damaged while traveling, such as a broken screen or internal overheating, they can quickly and easily get reconnected to their digital life through an integrated claims process. bolt will help get the device repaired, provide a cash settlement for the replacement cost of the device, or replace the phone. "This partnership acknowledges the importance of protecting wireless devices when customers need it the most, especially when they may be far away from home and rely on their smartphones to serve as a lifeline," said Clayton Bodnarek, EVP of Alternative Distribution at bolt. "Our work with IMG brings comfort to customers who are traveling, knowing that if there is an emergency and they need the connection a device brings, we'll be there for them." IMG plans to offer the optional Mobile Device Protection add-on with more of its insurance products in the future. For more information on the industry-leading travel and health safety solutions IMG offers, please visit www.imglobal.com. About International Medical Group® (IMG®) International Medical Group® (IMG®), a SiriusPoint company, is an award-winning global insurance benefits and assistance services company that has served millions of members worldwide since its founding in 1990. The preeminent provider of travel and health safety solutions, IMG offers a wide range of insurance programs, including international private medical insurance, travel medical insurance, and travel insurance, as well as enterprise services, including insurance administrative services and 24/7 emergency medical, security, and travel assistance. IMG's world-class services, combined with an extensive product portfolio, provide Global Peace of Mind® for travelers, students, missionaries, marine crews, and other individuals or groups traveling, working, or living away from home. For more information, please visit www.imglobal.com. About bolt bolt is the leading insurance exchange for the P&C insurance industry, uniting distributors and providers on a single platform to transform the way insurance is bought and sold. The result is the world's largest exchange working with two-thirds of America's leading carriers, helping more people protect the things they value.

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COMMERCIAL TRAVEL

Trip.com Launches Integrated Carbon Program to Promote Sustainable

Trip.com | June 08, 2022

On June 7, Trip.com launched its integrated carbon solution to promote sustainable travel to its users and address the CO2 emissions of their travel. The travel platform has partnered with climate-tech company CHOOOSE to give their users an option to calculate and offset their flight’s CO2 emissions to support the impactful climate solutions around the world. Whenever customers make a booking on Trip.com, they will have the opportunity to support projects that reduce, capture or avoid CO2 emissions for a small amount. This amount will be equivalent to the flight’s calculated emissions. CHOOOSE has integrated its solution into Trip.com’s platform so that customers can easily support climate solutions "As part of our mission to lead the global transformation to modern and more environmentally-responsible travel, we have partnered with CHOOOSE to contribute towards highly effective CO2-mitigating projects around the world. This makes it easier and simpler for Trip.com users to offset their flight's CO2 emissions during checkout on our platform and travel more responsibly." -Jane Sun, Chief Executive Officer at Trip.com Group, Andreas Slettvoll, Chief Executive Officer at CHOOOSE, said: We see an increasing demand from individuals and companies around the world wanting to understand the CO2 emissions from their travel and to address these emissions through solutions like carbon removals, offsets and sustainable aviation fuel. That's why we are thrilled to team up with Trip.com to offer integrated climate options as a seamless part of their booking process, making climate action more accessible for people worldwide. CHOOOSE and Trip.com calculate CO2 emissions per passenger based on seat configuration, aircraft fuel consumption, and flight distance, according to latest industry guidelines. With this calculation, they can inform the cost to offset the journey and guide which itineraries may produce the least amount of CO2 emissions per passenger. Together, Trip.com and CHOOOSE have chosen a range of high-impact CO2 mitigation projects worldwide that work on either reducing, removing, or avoiding CO2 emissions. These projects are rigorous vetted by carbon professionals and certified to the most comprehensive standards, such as the Gold Standard, a leading international carbon protocol. Every cent goes towards creating the highest possible carbon impact so that local communities benefit from the travelers’ contribution.

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TRAVEL TECHNOLOGY

Stratix and Samsung Form Alliance for Smart and Connected Hotels

Stratix and Samsung | June 17, 2022

On June 15, Stratix Corporation, a leading Managed Mobility Services (MMS) provider in the U.S., announced its alliance with Samsung to bolster SmartMobile technology solutions to revolutionize hospitality operations and guest experiences. Both the companies want to solve many of the challenges the hospitality industry faces today. The majority of the hotels and resorts in the U.S. rely on slow, analog workflows that do not contribute to great guest experiences. Mobile devices and applications can create highly-efficient fully-connected hotels to remedy this issue. Stratix has created an interactive video demonstrating transformative mobile solutions for maintenance, housekeeping, front desk, concierge, dining, events, and valet services. Such solutions paired with mobile devices and wearables can make workflows intelligent and seamless. As a result, employees can work efficiently and happily, customers can enjoy digital interactions that match their service expectations and enjoy their stay. Stratix and Samsung solve some of the most pressing issues that the hospitality industry face, including: Implementing technology Personalizing customer experiences Attracting and retaining employees This alliance pairs Samsung’s industry-leading technology for the hospitality industry with Stratix’s expertise in the solution design domain, lifecycle management and 24x7x365 support. Both the companies can: Educate hospitality companies through the knowledge and resources they need to develop and implement cutting-edge technology and create competitive differentiation Translate data and insights into usable information that helps tailor guest experiences, promotions, and loyalty programs to individual customers Provide employees with useful and easy-to-use tools that improve their productivity and make their lives easier "With customer expectations increasing and hospitality facing the same staffing challenges other industries are navigating, using mobile-driven digital transformation to improve productivity and enhance user experiences just makes sense, Our alliance with Samsung allows us to expand our strategic customer engagement model, and success in other industries with comparable use cases, to quickly bring transformative Managed Mobility Services to the hospitality industry." -Gina Daniel-Lee, Vice President, Strategic Alliances and Partnerships at Stratix. Together, Samsung and Stratix are delivering solutions that the hospitality industry desperately needs to create outstanding guest experiences.

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