TRAVEL TECHNOLOGY

Amadeus and Microsoft Announces Strategic Partnership to Drive Future Innovation in Travel

Amadeus | March 01, 2021

Amadeus and Microsoft today report a worldwide key association that will tackle cloud innovation to improve and investigate new items and arrangements and make smoother travel encounters later on.

The organization will consolidate Microsoft trusted, secure cloud stages and industry-driving joint effort and endeavor advancements with Amadeus' demonstrated skill and development in movement innovation.

Groups from both Microsoft and Amadeus will team up to empower quicker conveyance of new cloud-based arrangements, prompting more consistent travel encounters, for instance in the aircrafts and neighborliness organizations. The two organizations will use the full estimation of Azure and Microsoft's answers (Microsoft Teams, Microsoft 365, Dynamics 365 and Microsoft Power Platform) to convey all the more remarkable and modern end-client encounters and make custom arrangements customized to the exact necessities of the movement business. Starting endeavors are required to zero in on building up more integrated business travel travels and empowering nearer coordinated effort between travel and wellbeing specialists.

“Advances in digital technology are rapidly redefining every aspect of work and life, including how we travel,” said Satya Nadella, CEO, Microsoft. “Together with Amadeus, we will apply the power of Azure and its AI capabilities to create new frictionless experiences for travelers worldwide and reimagine the travel industry going forward.”

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All information and materials contained in this document are provided for informational purposes only and are subject to change at any time. REITECH Pte Ltd ("REIDAO") may, on behalf of Crowdvilla Ltd (A Non-Profit Organisation) (“Crowdvilla”) add information to, remove or amend any information and/or material contained in this document at any time and in its sole discretion with notice.

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All information and materials contained in this document are provided for informational purposes only and are subject to change at any time. REITECH Pte Ltd ("REIDAO") may, on behalf of Crowdvilla Ltd (A Non-Profit Organisation) (“Crowdvilla”) add information to, remove or amend any information and/or material contained in this document at any time and in its sole discretion with notice.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Alaska Airlines launches first U.S. electronic bag tag program

Alaska Airlines | December 01, 2022

Alaska Airlines became the first U.S. airline to launch an electronic bag tag program, which enables guests to tag their luggage through the airline's mobile app before they even reach the airport. This week, 2,500 Alaska Mileage Plan members will begin receiving their electronic bag tag. Those elite status members included in the first wave of the program are guests who have traveled in the last 12 months, checked-in at least one bag and were among the first to register to use the device."The last thing our guests want to do is stand in line," said Charu Jain, senior vice-president of merchandising and innovation for Alaska. "With the addition of the Alaska Airlines electronic bag tag, our guests can complete almost all of their check-in tasks – from the comfort of their home, at work or on the way to catching their flight." The three-by-five-inch devices are updated with a guest's flight information through the Alaska Airlines mobile app during check-in; essentially allowing travelers to head straight to the bag drop area once they arrive at the airport. The Alaska Airlines electronic bag tag is estimated to reduce the time guests spend in airport lobbies by about 40%, including reducing lines and the use of paper bag tags. In addition to the device's impressive lifespan and durability (Alaska Airlines employees tested it by running it over with a truck), the devices don't require charging or batteries. "We've tested our electronic bag tags on countless flights across the country, including international routes where Alaska Airlines flies, and the devices have performed exactly as they're meant to," said Jain. "We'll collect feedback from our first wave of users before the devices become available to purchase to all our guests early next year." The Alaska Airlines electronic bag tag will be available for purchase to all guests starting in 2023 and will operate on all Alaska Airlines marketed flights operated by Alaska Airlines, Horizon Air and SkyWest Airlines. Along with the hardware, the software for the device is provided by BAGTAG, a Dutch company that is a pioneer in the field of baggage technology solutions. "Alaska Airlines is an excellent example of a carrier on a mission to improve all aspects of their passenger's experience, This vision is leading their choices for innovation such as electronic bag tags and we are very proud to assist them in this project." -Jaspar Quak, BAGTAG managing director Click here to check out how the Alaska Airlines electronic bag tag works and join the notification list when the devices become available for purchase. About BAGTAG BAGTAG was founded in 2014 in the Netherlands, with the purpose of introducing the world's first flexible and secure electronic bag tag solution. Having developed in close cooperation with the world's leading airlines, the company launched its hardware solution in 2018 and is now leading the market for electronic bag tags. About Alaska Airlines Alaska Airlines and our regional partners serve more than 120 destinations across the United States, Belize, Canada, Costa Rica and Mexico. We emphasize low fares and award-winning customer service. Alaska is a member of the oneworld global alliance. With the alliance and our additional airline partners, our guests can travel to more than 900 destinations on more than 20 airlines while earning and redeeming miles on flights to locations around the world. Learn more about Alaska at news.alaskaair.com and follow @alaskaairnews for latest news. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group.

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DESTINATION AND TOURISM, INDUSTRY OUTLOOK

American Express Travel’s 2023 Trending Destinations Unveils Top Trips for Every Type of Traveler

American Express | November 03, 2022

American Express Travel, , published the 2023 Trending Destinations list1, featuring the ten most popular destinations for travel next year, identified by global American Express Card® Member travel reservations. For each of these destinations, American Express Travel Consultants also created three-day itineraries, providing inspiration on the top places to stay, eat, shop and explore the local culture, including how Platinum Card® Members can spend the “bonus vacation day” they receive with guaranteed 4:00 p.m. check-out when they book a Fine Hotels + Resorts® property through American Express Travel.“When Card Members book trips through American Express Travel, they’re trusting us with their most valuable resource, their time,” said Audrey Hendley, President of American Express Travel. “Our global footprint, over 100 years of travel expertise and deep understanding of our Card Members give us a unique ability to inspire travelers with this year’s list of Trending Destinations, make the planning process easy, and confidently advise them on what to do when they get there.” The latest Amex Trendex2 survey found that 50% of adults say they spend at least five hours planning a vacation. To help travelers save time and make the most of their trips, American Express Travel Consultants crafted three-day weekend itineraries for each of the Trending Destinations to provide inspiration on the best places to stay, eat and activities to explore the local culture. 81% of Amex Trendex2 survey respondents agree they want to maximize every hour of their trips, making the expert guidance in the Trending Destinations itineraries a valuable resource. Whether venturing solo, exploring with a group of friends, or spending time with family, the itineraries include something for everyone, from finding the best churros in Mexico City and engaging with koalas in Sydney to treatments at a luxury spa in Paris and exploring a maple forest in Vermont. Additionally, 88% of survey respondents agree they wish their trips were longer. Platinum Card Members have a guaranteed 4:00 p.m. late check-out benefit when they book a Fine Hotels + Resorts property through American Express Travel. Late check-out, one of the many premium benefits unlocked when booking with American Express Travel, gives travelers a “bonus day” to extend their vacations. The Trending Destinations itineraries highlight ways to spend that time, so Card Members get the most out of their trips, including a master cheese class in Paris, sailing to the Prince’s Islands in Istanbul, and a shopping excursion of authentic Portuguese goods in Lisbon. In addition to top destinations, American Express Travel has identified key trends driving travel in 2023: New adventures are in demand: 70% of respondents agree they want to travel to wish list destinations in 2023 Vacationing with holistic health in mind: 89% of respondents agree they want to go on a trip to escape routine, and 74% plan to travel more in 2023 for their wellbeing Seeking out personalized experiences: 88% of respondents agree they like to seek out local experiences and learn about culture when they travel, and 73% are willing to spend more for the travel itinerary that they want. From New Year’s resolution to summer travel: 43% of respondents agree they want to travel more as their New Year’s resolution, and 50% of respondents have already started to think about where they want to go on their upcoming summer 2023 vacations Spending more for the ultimate getaway: 74% of respondents agree they are more likely to spend more on travel in 2023, and 40% say they are willing to pay more for late check-out when making their travel accommodations 2023 TRENDING DESTINATIONS METHODOLOGY American Express Travel’s 2023 Trending Destinations are selected based on global American Express Card Member bookings through American Express Travel, looking at year-over-year travel growth between 2019 and 2022. SURVEY METHODOLOGY This Amex Trendex online poll was conducted by Morning Consult between September 30 – October 3, 2022 among a sample of 2,000 US travelers who have a household income of at least $70K and are defined as adults who typically travel by air at least once a year. The interviews were conducted online. Results from the full survey have a margin of error of plus or minus 2 percentage points. FINE HOTELS + RESORTS PROGRAM TERMS & CONDITIONS Fine Hotels + Resorts® (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer, Business, and Corporate Platinum Card® Members and Centurion® Members (Delta SkyMiles® Platinum Card Members are not eligible). Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit varies by property; the experience credit will be applied to eligible charges up to the amount of the experience credit. Advance reservations are recommended for certain experience credits. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. ABOUT AMERICAN EXPRESS American Express (NYSE:AXP) is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, instagram.com/americanexpress, linkedin.com/company/american-express, twitter.com/americanexpress, and youtube.com/americanexpress. Key links to products, services and corporate responsibility information: personal cards, business cards, travel services, gift cards, prepaid cards, merchant services, Accertify, Kabbage, Resy, corporate card, business travel, diversity and inclusion, corporate responsibility and Environmental, Social, and Governance reports.

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TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS

T-Mobile Expands In-flight Coverage to United Airlines

T-Mobile | September 26, 2022

Airplane mode has a whole new meaning for T-Mobile customers flying United. Starting eligible T-Mobile (NASDAQ: TMUS) customers now get free in-flight Wi-Fi and streaming, where available, on select domestic and short-haul international United flights. As the newest addition to Coverage Beyond — T-Mobile’s latest Un-carrier move — United joins American, Alaska and Delta airlines in providing Un-carrier customers with the ability to text, email, search and stream all flight long where available, now on four of the biggest U.S. airlines.“Now, T-Mobile customers can stay connected from takeoff to landing and beyond on hundreds more flights, now including United Airlines!” said Mike Sievert, CEO of T-Mobile. “This latest expansion of Coverage Beyond is all part of our goal to keep customers connected even outside the signal of our network, and we’re on a nonstop mission to find new ways to make that happen.” After one of the biggest summer travel seasons in recent years, the trend is expected to continue this fall and through the holiday season, with more than a third of Americans planning to take a trip in the next three months. And T-Mobile will take the hassle and worry out of customers’ travel plans, keeping them connected on the road, in the air and overseas. “Whether it’s for business or leisure, we know staying connected in the air is important, and we’re excited many of T-Mobile’s customers will experience our free inflight Wi-Fi on their phones when flying United,” said Grant Milstead, United’s Vice President of Digital Technology. “With the free in-flight coverage, customers can take advantage of Wi-Fi to text their family and friends or browse their favorite sites and apps.” T-Mobile’s industry-leading travel benefits are just part of what makes now the best time to be a T-Mobile customer. In addition to free Wi-Fi where available and high-speed data abroad, Magenta MAX customers also get Apple TV+ on Us, Netflix on Us, a free year of AAA on Us, Scam Shield Premium and more that adds up to $225 in free perks every month for families – and that’s just a bonus on top of getting access to the nation’s largest, fastest and most reliable 5G network. At T-Mobile, customers come for the service and stay for the perks – and the Un-carrier won’t stop finding new extras to give them. As part of Coverage Beyond, customers also get 5GB of free high-speed data each month in 215+ countries and destinations on Magenta MAX, Business Unlimited Ultimate and equivalent Sprint plans. And yes, that includes up to 5G speeds where available. Customers will also get unlimited 256kbps connectivity in all those places, plus free connection all flight long on four eligible flights of their choice per year, with a free hour for every eligible flight after that on Magenta, Business Unlimited Advanced and equivalent Sprint plans. The bottom line? Everyone wins. And this is all in addition to 5GB of high-speed data every month and free calling and texting for Magenta, Magenta MAX and eligible T-Mobile for Business customers in Mexico and Canada. Coverage Beyond launches on United’s 737s, MAX8s, MAX9s, select 757-300s and select A319s with Wi-Fi supported by Viasat and Thales InFlyt Experience with more flights and Wi-Fi partners to be added soon. To learn more about T-Mobile’s travel benefits, visit t-mobile.com/travel. For more information on T-Mobile for Business travel benefits, head to http://t-mobile.com/business/plans/travel-benefits. Follow T-Mobile’s Official Twitter Newsroom @TMobileNews to stay up to date with the latest company news. International Roaming in Simple Global Destinations: Up to 5GB of high-speed data per month with MAX plans; available in 11 European countries with Magenta plans. In-flight Wi-Fi: Unlimited where available on select U.S. airlines with MAX plans; 4 full-flight sessions per year with Magenta plans. 5G: Capable device required; coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com. Fastest: Based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q2 2022. Ookla trademarks used under license and reprinted with permission. Most Reliable: According to an audit report conducted by independent third-party umlaut containing crowdsourced data for user experience including task completion collected from November 2021 to May 2022. Full details at: www.umlaut.com/en/benchmarking/USA. About T-Mobile T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: https://www.t-mobile.com.

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