Amadeus new business partner of BARIG

Travel and Tourism News Worldwide | January 27, 2020

Amadeus, a leading travel technology and service provider for airlines and the global travel industry, is a new business partner of BARIG (Board of Airline Representatives in Germany). Through this agreement, Amadeus enters BARIG’s forum for communication, joining more than 100 national and international member airlines. "We welcome Amadeus as a new business partner," said BARIG secretary general Michael Hoppe. "Technology is one of the vital components for sustainable success today, as the current development of modern innovations in distribution and the Iata standard NDC prove. We are pleased to strengthen the BARIG business partner segment ‘Technology & Innovation’ with Amadeus and, thus, to considerably enhance our expertise in this area."

Spotlight

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Spotlight

A revolution in payment control and simplicity, virtual card numbers (VCNs) are the new standard for corporate payments. They are as dramatic an improvement in the way people pay each other as the introduction of cheques in the 17th century or plastic credit cards in the 20th century.

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DESTINATION AND TOURISM

Leisure Travel Demand Fuels Continued Brand Growth for Hyatt, Including Apple Leisure Group, in the Americas

Hyatt Hotels Corporation | January 25, 2022

Hyatt Hotels Corporation (NYSE: H) announced plans to accelerate its brand growth in the Americas region with a strong pipeline of expected hotel openings through 2023. Fueled by growing leisure travel demand, 45 hotels are expected to join Hyatt’s portfolio of brands, including Apple Leisure Group’s (ALG) AMRTM Collection brands, in 2022 and 2023 in key resort, all-inclusive and sought-after urban destinations. In addition, Hyatt has signed management and franchise agreements for hotels in 11 new markets and 19 existing markets across the Americas. “Listening to our guests, World of Hyatt members, and customers has never been more important. As we continue in our recovery from the pandemic, we remain very intentional about where the Hyatt brand footprint grows to ensure we're present in markets that matter most to the leisure-focused traveler of today and tomorrow, Our pipeline of new properties signals that Hyatt is well poised to deliver against the demand for more leisure travel experiences in places like Cozumel, Panama City, Punta Cana, and South Beach, and priority urban destinations, including Denver, Montréal, Oakland, and Memphis, which will welcome the first Caption by Hyatt hotel.” -Jim Chu, Hyatt’s executive vice president, global franchising and development. Debuting New Hyatt Brands in New Markets To continue driving brand awareness and World of Hyatt loyalty program growth, Hyatt expects to thoughtfully expand its brand footprint in the Americas through 2023 in 11 new markets with hotel openings under the Dreams, Hyatt Centric, Hyatt House, Hyatt Place, Hyatt Regency, The Unbound Collection by Hyatt, and Thompson Hotels brands. These new destinations will position Hyatt to capture leisure demand in the markets that matter most to guests, loyalty members, and customers. They include: 2022 Dreams Karibana Cartagena Beach & Golf Resort (268 guestrooms) in Cartagena, Colombia Hyatt Centric Ville-Marie Montréal (177 guestrooms) in Montréal, Québec Hyatt Centric San Salvador (138 guestrooms) in Antiguo Cuscatlan, El Salvador Hyatt House Monterrey Valle/San Pedro (91 guestrooms) in Monterrey, Mexico Hyatt Place Gainesville Downtown (145 guestrooms) in Gainesville, Fla. Hyatt Place Kent Narrows & Marina (120 guestrooms) in Grasonville, Md. Hyatt Place Monterrey Valle (133 guestrooms) in Monterrey, Mexico Hyatt Place Montréal Downtown (354 guestrooms) in Montréal, Québec Hyatt Place Panama City Beach (224 guestrooms) in Panama City Beach, Fla. Hyatt Place St. Augustine/Vilano Beach (120 guestrooms) in St. Augustine, Fla. Hyatt Regency Mexico City Insurgentes (201 guestrooms) in Mexico City, Mexico Numu (44 guestrooms), which will join The Unbound Collection by Hyatt, in San Miguel de Allende, Mexico 2023 Dreams Estrella del Mar Mazatlan (350 guestrooms) in Mazatlan, Mexico Expanding Access to Resorts and All-Inclusive Experiences Leisure travel continues on an upward trajectory with a notable, strong desire for resort and all-inclusive experiences. The end of 2021 and early 2022 showed elevated demand for leisure travel with multiple resorts reaching record RevPAR levels within the United States. Further, with the recent acquisition of ALG, the combined company will offer one of the largest portfolios of luxury all-inclusive resorts in the world and luxury hotels in Mexico and the Caribbean. Through 2023, Hyatt plans to significantly expand its resort and all-inclusive portfolio, which includes the AMR Collection brands Secrets and Dreams, with expected openings across the Americas, including: 2022 Banyan Cay Resort & Golf (190 guestrooms), which will join the Destination by Hyatt hotel portfolio, in West Palm Beach, Fla. Dreams Cozumel Cape Resort & Spa (154 guestrooms) in Cozumel, Mexico Hyatt House Lewes / Rehoboth Beach (105 guestrooms) in Lewes, Del. Hyatt Place Virginia Beach/Oceanfront (140 guestrooms) in Virginia Beach, V.A. Hyatt Regency Grand Reserve Puerto Rico expansion (93 guestrooms) in Rio Grande, Puerto Rico Hyatt Zilara Riviera Maya (291 guestrooms) in Riviera Maya, Mexico Secrets Impression Playa del Carmen (198 guestrooms) in Playa del Carmen, Mexico Secrets Moxche Playa del Carmen (485 guestrooms) in Playa del Carmen, Mexico Secrets Tulum Resort & Spa (300 guestrooms) in Tulum, Mexico Rancho Pescadero (103 guestrooms), which will join The Unbound Collection by Hyatt portfolio, in El Pescadero, Mexico 2023 Dreams Grand Island (600 guestrooms) in Cancún, Mexico Park Hyatt Los Cabos Hotel and Residences (135 guestrooms) in Los Cabos, Mexico Hyatt Place New Smyrna Beach (114 guestrooms) in New Smyrna Beach, Fla. Secrets Baby Beach Aruba (600 guestrooms) Thompson South Beach (150 guestrooms) in South Beach, Fla. Growing in Urban Destinations Late 2021 showed strengthening travel demand among urban leisure and drivable destinations. Kicking off 2022 and throughout 2023, Hyatt hotels are expected to open in sought-after city locales across the Americas, including the brand debut and opening of the first Caption by Hyatt hotel in Memphis. They include: 2022 Thompson Austin (229 guestrooms) in Austin, Texas – opened in January 2022 tommie Austin (193 guestrooms), a JdV by Hyatt hotel, in Austin, Texas – opened in January 2022 Caption by Hyatt Beale St. Memphis (136 guestrooms) in Memphis, Tenn. Hyatt Centric Congress Avenue Austin (246 guestrooms) in Austin, Texas Hyatt Centric Santa Clara (220 guestrooms) in Santa Clara, Calif. Hyatt House Sacramento Midtown (133 guestrooms) in Sacramento, Calif. Hyatt Regency Salt Lake City (700 guestrooms) in Salt Lake City, Utah Hyatt Regency San Francisco Downtown SOMA (686 guestrooms) in San Francisco – rebranding from Park Central San Francisco A hotel (120 guestrooms) that will join the JdV by Hyatt portfolio in Middletown, R.I. Thompson Denver (216 guestrooms) in Denver, Colo. Hotel La Compañia, Casco Antiguo, Panama (88 guestrooms), which will join The Unbound Collection by Hyatt portfolio, in Panama City, Panama Kissel Uptown Oakland (168 guestrooms), which will join The Unbound Collection by Hyatt portfolio, in Oakland, Calif. 2023 A hotel (251 guestrooms) that will join the JdV by Hyatt portfolio in Anchorage, Ala. Hyatt House Lansing/MSU (131 guestrooms) in Lansing, Mich. Hyatt Place Toronto-Downtown/Jarvis Street (238 guestrooms) in Toronto, Ontario Thompson Houston (172 guestrooms) in Houston, Texas A hotel (64 guestrooms) that will join The Unbound Collection by Hyatt portfolio in Hollywood, Calif. For more information about Hyatt hotels, please visit: www.hyatt.com. The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2021, Hyatt’s portfolio included more than 1,000 hotel and all-inclusive properties in 69 countries across six continents, and the acquisition of Apple Leisure Group added 96 properties in 10 countries as of November 1, 2021. Hyatt’s offerings include the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, UrCove, and Hyatt Residence Club® brands, as well as resort and hotel brands under the AMR™ Collection, including Secrets® Resorts & Spas, Dreams® Resorts & Spas, Breathless® Resorts & Spas, Zoëtry® Wellness & Spa Resorts, Alua® Hotels & Resorts, and Sunscape® Resorts & Spas. Hyatt’s subsidiaries operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and the Trisept Solutions® travel technology platform. For more information, please visit www.hyatt.com.

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HOSPITALITY TRENDS

Stayntouch Partners with Residential Hospitality Brand Mint House to Launch Guest-Centric Cloud PMS Across 22 Properties

Mint House | January 13, 2022

Stayntouch, a world-wide leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, announced an expanded partnership with Mint House, a transformational residential hospitality company that offers tech-forward apartment-style accommodations across the United States. Debuting with the brand's award-winning property, Mint House at 70 Pine - New York, Stayntouch has completed the deployment of its guest-centric cloud PMS across 22 Mint House properties.Founded in 2017, Mint House operates in more than 15 major U.S. cities including New York, Miami, Austin, Denver and Nashville with plans to grow to 3,000+ rooms in 30 additional markets over the next 12 months. Mint House selected Stayntouch because of its flexible, open-API architecture and comprehensive integration library, advanced automation capabilities, and ability to facilitate a tech-first hospitality concept and contactless guest journey. Mint House also leverages Stayntouch's day-use booking feature to offer rooms ideally suited for flexible, remote work. "Mint House provides a comprehensive and guest-centric tech ecosystem that includes everything from mobile check-in and smart thermostats, to on-demand fitness,Stayntouch's emphasis on automation and contactless solutions allows us to efficiently operate our properties and customize our sales and revenue strategies to deliver against an undeniable shift in consumer behavior towards remote work and truly flexible travel." -Patrick Duffy, Head of Revenue Strategy at Mint House We are delighted that Mint House has chosen to expand its partnership with Stayntouch, because both companies share the same underlying mission and philosophy: That technology can be used to deliver an exceptional guest experience, while continually reimagining and enhancing the relationship between hotels and their guests," said Michael Heflin, Chief Revenue Officer at Stayntouch. "We are proud that our intuitive and flexible PMS is helping one of the world's most innovative hospitality brands meet the ever-changing demands of today's travel landscape. About Mint House Mint House is transforming the traditional hotel model and creating a new category of hospitality that is fundamentally changing the way we live, work and play away from home—all powered by technology. Mint House's award-winning properties are thoughtfully designed with full kitchens, expansive living areas and connected workspaces in prime downtown locations—offering a new kind of stay that's smarter and more comfortable than a hotel and delivers on the personalized service and consistency travelers have come to expect. Mint House's proprietary tech stack and mobile-first model powers a seamless and feature-rich guest experience including mobile check-in and keyless entry, pre-stocked groceries, 24/7 digital concierge services, on-demand fitness, smart thermostats and shoppable spaces. For more, visit minthouse.com and @staymint. About Stayntouch Stayntouch provides a cloud-native, guest-centric, and fully mobile hotel property management system (PMS) and over 1100+ integrations, enabling hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests. Backed by a team of professionals with deep roots in the hospitality industry, stayntouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels. Stayntouch is also a preferred PMS partner to some of the leading independent hotel collections around the world including; Design Hotels, an Independent Marriott Brand, and Curator Hotel & Resort Collection.

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DESTINATION AND TOURISM,INDUSTRY OUTLOOK

Travel Advisors See Strong Demand for Luxury Trips This Summer

Internova Travel Group | July 05, 2022

Dream destinations, multigenerational vacations and a desire for unique experiences are some of the trends driving luxury travel for the summer in 2022, according to travel advisors from the Global Travel Collection (GTC). The United Kingdom tops the list of international destinations booked by GTC travel advisors, a spot it's held for the last five years. Other places in the top 15 include Italy, France, Israel, Spain, Switzerland, Mexico, the United Arab Emirates, Greece and Germany, followed by South Africa, Ireland, Australia, the Dominican Republic and Portugal. Luxury travel advisors with GTC brands report that their clients are excited to travel again, with some booking multiple trips. And they're willing to spend more to get the vacation experience they want. But that high demand is driving up prices, and hotels are stretched thin due to staffing shortages, limiting availability. "Europe is in high demand this summer, with destinations like Greece, Spain, Portugal and Italy the most booked, My luxury travel clients do a combination of experiences, like cooking classes, hiking/biking excursions and immersive activities connecting them to the place, as well as making sure they have dining reservations at the top spots." -Tiffany Bowne, with All Star Travel Group, a brand within Global Travel Collection. Carolyn Consalvo, with Global Travel Collection's Andrew Harper, remarked that beach vacations and Alaska cruises are very popular. "I would say most people are looking for destinations where they can be outdoors a majority of the time," she said. "Bucket lists are becoming to-do lists,Many of my clients want to travel to their dream locations," with destinations as varied as the Maldives, southern Italy's Amalfi coast, Australia and Hawaii. -Shayna Mizrahi, with In The Know Experiences, also part of Global Travel Collection Remote work has also opened up new possibilities, she added. "The demographics of my most active luxury travelers today are young professionals, who now can work remotely from anywhere and are choosing to combine this with unique luxury trips. Luxury travelers are eager to make up for the time they couldn't spend seeing the world with friends and family over the past two years. I'm doing multiple multigenerational trips — grandparents not wanting to miss any more time and taking their family on an unforgettable trip of two to three weeks, said Diana Castillo, with Protravel International of Global Travel Collection. Laura Triebe, also with Andrew Harper, is also handling more requests for multigenerational vacations and bucket-list destinations like Hawaii and Africa. I think the client that calls now is more serious about traveling and is willing to adjust to an ever-changing world. With rising prices and limited availability in some vacation spots, luxury advisors are putting their skills and experience to the test. Clients are willing to pay to get what they want," and that includes upgrading their accommodations, said Michelle Summerville, with In The Know Experiences. More people want to travel in the best way possible, better than they have in the past," she said. The greatest challenge in selling luxury travel right now is the severely limited space and availability for flights and hotel rooms in the most desirable destinations, said Leslie Tillem, with Tzell Travel Group of Global Travel Collection. We are seeing extraordinary demand in luxury travel across the spectrum, leading to a lack of availability at any price. Bridget Kapinus, with Andrew Harper, concurs. Demand is high for last-minute travel. She's also contending with factors like a scarcity of hotel rooms and higher costs for flights. Travelers who had never used an advisor before started to seek them out to help navigate COVID-19 entry and testing requirements. Now, they're sold on the value of a travel professional. "Your time is precious, and you want the assistance of an expert to help you plan your vacation, said Angie Licea, President of the Global Travel Collection. Our luxury travel advisors have years of experience putting together trips for their clients, as well as firsthand knowledge of the world's most popular destinations. They stay on top of the trends in luxury travel and deliver concierge-level service. Plus, travelers have the comfort of knowing that there's a human being they can call whenever they have a question or concern. My travels throughout these past 18 months have been our best marketing,said Castillo, of Protravel International. "We have shown our clientele that travel can be pleasant and enjoyable and that we can help set up all the requirements they may need in order to make their vacation seamless. Mizrahi, with In The Know Experiences, has also been sharing details about her travels, something her clients appreciate immensely. Her firsthand experience "is something that no Google search or website can provide. About Global Travel Collection Global Travel Collection (GTC), a division of Internova Travel Group, is the world's largest collection of international luxury travel agencies, including the well-established networks of Protravel International, Tzell Travel Group, and Colletts Travel, as well as Andrew Harper, In the Know Experiences, All Star Travel Group and R. Crusoe & Son. GTC advisors and agencies are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. The combined global reach and leverage translates into value, recognition, and preferential treatment for its world travelers. About Internova Travel Group Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 70,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.

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