DESTINATION AND TOURISM
Cloudbeds, Riparide | September 21, 2021
Cloudbeds, the hospitality industry’s fastest-growing technology provider for independent properties worldwide, today announced a partnership with Riparide, the leading Australian outdoor adventure accommodation booking site. The collaboration provides hospitality owner-hosts access to distribute their unique accommodations to Riparide using the award-winning Cloudbeds Hospitality Platform.
“My property is unique and the distribution through Riparide provides me access to the perfect distribution platform reaching the kind of guests that appreciate the type of property we offer. With the connection to Cloudbeds, I can now have peace of mind knowing that all information seamlessly integrates between both my property system and Riparide,” says Monique Easton, Owner-Creators of The Eastern Thredbo Village.
During the pandemic, Riparide became popular with Australians seeking to get away from urban environments to enjoy the beauty of the vast Australian bush and stunning coastlines. Riparide guests who book accommodation are encouraged to journal and photograph authentic experiences about their adventure and accommodation and share them on the Riparide site. These stories are shared with guests, new and existing, to grow the community and the platform.
“Our customers have now experienced over 10,000 moments of fulfillment through their Riparide escapes, through our partnerships with our incredible host community. As we grow into new regions across the globe, we’re thrilled to have Cloudbeds make the experience of hosting adventure travelers simple and low effort for our hosts today and into the future,” explains Nate Sampimon, CEO of Riparide.
“Our partnership with Riparide is part of Cloudbeds’ strategy to ensure our customers have access to an extensive variety of distribution channels, especially those focused on domestic leisure travel,” says Sebastien Leitner, VP of Partnership for Cloudbeds. “Domestic travel channels will be critical for the industry’s recovery as international and business travel remains restricted.”
Founded in 2012, Cloudbeds is the hospitality industry’s fastest-growing technology provider, serving a global clientele of 22,000+ independent properties across 157 countries. Its award-winning Cloudbeds Hospitality Platform seamlessly combines operations, revenue, distribution, and growth marketing tools with a marketplace of third-party integrations to help hoteliers and hosts grow revenue, streamline operations, and deliver memorable guest experiences.
Our purpose at Riparide is to inspire people to unplug from modern-day trappings and head outdoors in search of fulfilling moments. Seek out a beautiful waterfall, step out of a cabin into the wilderness, paddle out for a morning surf or abseil down a cliff face. It’s about pursuing those peaceful, exciting and challenging moments that restore balance and bring fulfillment to our lives.
AIRLINES AND AIRPORTS
philippine airlines | March 03, 2022
Philippine Airlines (PAL) and its regional affiliate PAL Express (PALex) have partnered with IBS Software to provide their employees with a new, fully digital system for booking and managing staff travel. The airline group has signed up to implement IBS Software's fully automated SaaS solution iFly Staff, which enables them to automate leisure and duty travel processes. Through the new system, PAL can better support employees, their beneficiaries and PAL retirees to manage travel through a self-service digital platform, empowering employees and enhancing staff satisfaction.By replacing its in-house travel booking solution with an omnichannel self-service platform, PAL can deliver employees the flexibility to book and amend travel plans through desktop or mobile channels. The iFly Staff solution also allows flexible payment options, including integration with e-wallets such as PayMaya and GCash.
PAL will also benefit from significant operational benefits through iFly Staff. Automating the travel booking process greatly reduces manual processes, reducing the administrative burden while improving quality of service. It also allows the PAL staff travel team to create and roll out new policies and process in real-time, and dynamically implement policy changes quickly and efficiently, using the configuration capabilities of iFly Staff.
"At PAL we fully support our employees. Their wellbeing and happiness could not be more important to us. We're delighted to be able to roll out such an innovative and forward-looking platform to our employees,"
-Mr. Danreb M. Oira, Senior Vice President for Human Capital at PAL.
Ensuring staff have maximum flexibility over their travel and the ability to manage it effectively is a must-have for modern airlines. We're thrilled to be partnering with PAL, who are dedicated to supporting their employees and committed to delivering them with cutting-edge technology to put their travel plans in their own hands, Through iFly Staff, employees can book flights and hotels themselves in a single flow, while administrators get full management control to create policy-based rules without the need for any technical support. That's a powerful combination for progressive airlines like PAL and we look forward to a long and successful partnership.
-Sunil George, Vice President and Regional Head at IBS Software.
More information on iFly Staff can be found here.
About Philippine Airlines
Philippine Airlines (PAL) is the Philippines' flag carrier and only full-service network airline. PAL was the first commercial airline in Asia and is celebrating its 81st anniversary in March 2022. PAL's young fleet of Boeing 777s, Airbus A350s, Airbus A330s, Airbus A321s and De Havilland DHC-8-400 Next Generation aircraft operate out of hubs in Manila and Cebu to 29 destinations in the Philippines and 31 destinations in Asia, North America, Australia, Europe and the Middle East. PAL was rated a 4-Star Global Airline by Skytrax in 2018 and was voted the World's Most Improved Airline in the 2019 Skytrax worldwide passenger survey with a ranking of 30th best airline in the world.
About IBS Software
IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. IBS Software is a Blackstone portfolio company and operates from 15 offices across the world. Further information can be found at https://www.ibsplc.com/.
DESTINATION AND TOURISM
Town of Pictou. | August 23, 2021
PICTOU, N.S, After two seasons of cancelled cruise ship visits, the local tourism industry is showing signs of a rebound after COVID.
Michelle Young, Manager of Recreation Services for Pictou Recreation and Parks, says that while cruise ship visits may have been on pause since 2020, work has continued behind the scenes to prepare for an eventual return of tourists. Now, bookings are beginning to ramp up again with ships scheduled to visit in 2022 and 2023.
“We're very optimistic,” says Young. “There's a lot of preparation, though, to get to that point. Over this past year-and-a-half, the cruise sector has been highly impacted with COVID. So, in the meantime, there's been a lot of preparation going on at the higher levels. When the reopening happens, there will be protocols in place and guidelines that will be given to us that we will have to follow. There's also preparation on the community side as well.”
Since 2012, the local cruise ship business has grown by partnering with companies operating smaller-sized vessels – an ideal fit for the primarily American tourists looking for a unique tourist experience.
“We've had some great successes,” says Young. “There's a company that is regularly calling on Pictou every year – Pearl Seas. We've always aligned, what we have here according to the cruise company and what their brand is all about and what their client is looking for.”
According to Young, the appeal to Pictou for U.S. visitors is a mixture of local features, including the connection to Scotland, local architecture and music. For some, the draw is a tie to family.
“There's been a number of times that passengers on the ship actually get off and visit friends and family here, or they have come through another time while traveling and had a desire to come back by ship,” says Young. “We have one family that was researching family history and they needed to find a graveyard here. So that was very, very specific- they had their own agenda for that cruise.”
The return of the cruise ships in a boon to the entire local economy, say Young, with not just tourism-related businesses benefiting.
“Impact is in the local economy here is, you know who comes through your front door,” says Young. “By cruise passengers and crews locally walking through a gift shop or a pharmacy looking for either a souvenir or supplies, those are the direct things that local business community feel.”
Adam Coulter, the UK Managing Editor for cruisecritic.com, predicts that smaller vessels to more unique locations will be a rising trend for the cruise ship industry in the future. “Expedition ships also focus on outdoor exploration in more remote places, which has become a priority during the pandemic,” says Coulter in a recent article.
For Pictou, getting on the map for the cruise industry at this moment might be ideal as companies look for smaller, safer destinations that are off the beaten path.