Amadeus Taps Visa’s CyberSource For SCA Compliance

PYMNTS.com | August 29, 2019

Travel technology firm Amadeus is teaming up with Visa CyberSource to enhance anti-fraud measures for the industry.In an announcement Thursday (Aug. 29), Amadeus said the tie-up will combine the payment, customer authentication and fraud management capabilities of CyberSource with Amadeus’s reach in the travel sector to connect industry players with fraud and payment solutions.The companies pointed to the European Union’s PSD2 and Regulatory Technical Standards requirement Strong Customer Authentication (SCA) as key factors behind businesses’ need for enhanced fraud mitigation efforts. Collaborating with CyberSource, Amadeus said, will enable the company to help businesses become SCA-ready.

Spotlight

Did you know there are 9.5 million Millennial households in the United States? Typically defined as the generation born between the early 1980s to mid 1990s, the average Millennial is planning to take 3 trips over the next year.In this post, see the latest must-read stats on Millennial travel trends in 2019, including how many plan to increase travel spending compared to last year, and which 10 destinations top Millennial donors' bucket lists.

Spotlight

Did you know there are 9.5 million Millennial households in the United States? Typically defined as the generation born between the early 1980s to mid 1990s, the average Millennial is planning to take 3 trips over the next year.In this post, see the latest must-read stats on Millennial travel trends in 2019, including how many plan to increase travel spending compared to last year, and which 10 destinations top Millennial donors' bucket lists.

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TRAVEL TECHNOLOGY

RMS North America Launches “Solonis”, a Hotel-Dedicated Platform

RMS North America | June 02, 2022

On June 1, RMS North America introduced Solonis, a cloud-based, modern property management system built exclusively for the hotel industry. This launch is the first brand expansion of RMS. Solonis was created and crafted by a team of hospitality and business intelligence professionals with more than 35 years of experience in the industry. It assists property owners in increasing occupancy, offering a better customer experience, and optimize revenue. “The hospitality industry has been burdened by outdated, overly complicated systems for too long – that’s why we created a PMS that works for properties today and readies them for whatever the future holds,At Solonis, we’re uniquely positioned to solve these industry challenges because we balance innovative solutions with human connection, the cornerstone of hospitality. The result is smarter property management that’s seamless and intuitive.” -Reza Paydar, CEO, Solonis. Solonis will empower properties to adapt to changing guest behavior and expectations, position themselves for success in a technology-driven era of travel, and support revenue operations as the industry continues to recover, continued Paydar. We believe Solonis supports these goals in a way that no other vendor has before, and we’re eager to make these lasting improvements across the hospitality ecosystem. Solonis offers a single solution for every aspect of property management. Staff and property managers can benefit from Solonis’ features that include: Dynamic pricing functionality to maximize profit and occupancy Revenue and expense flow systems for complex property management Guest marketing and communication features like text and chat An internet booking engine integrated with property management features Guest empowerment tools to manage payment, communication, and check-in/check-out Customizable BI-propelled dashboard with real-time operations data From June 27-30, the Solonis team will exhibit the new solution at HITEC Orlando (booth 215). Attendees can learn about the property management system’s channel management, booking engine, mobile-first capabilities and business intelligence by scheduling a demo on Solonis’ official website.

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CRUISE

Alaska Cruising: Holland America Line Demand Surges

Holland America Line | July 04, 2022

With pent-up demand and the U.S. Independence Day travel rush approaching, premium cruise line Holland America Line reported a surge in interest for Alaska cruising to the bucket list travel destination during June for the first time since before the COVID-19 pandemic. "People are excited to travel again while reconnecting with family and friends in a meaningful way,We're seeing the pent-up demand leading to increased booking as guests realize cruising is a hassle-free way to enjoy unique destinations such as Alaska." -Beth Bodensteiner, senior vice president and chief commercial officer for Holland America Line Our summer travel inquiries and bookings show people are feeling safe to explore again, Alaska is one of my favorite places to visit in the summer. A preferred partner, like Holland America Line, helps us provide clients with convenient departures to and from our own back yard to this amazing place, without the added cost of airfare.Michelle Glass, vice president of travel for AAA Washington "With the cost and recent challenges with air travel, we are seeing excitement and traction from guests within driving distance of our cruise homeports such as Seattle and Vancouver, We recently invested in local marketing near our homeports and we're already seeing that pay off." -Kacy Cole, vice president of marketing and e-commerce for Holland America Line Overall, Holland America Line continues to see a high level of interest in cruises that are only a short flight or drive away from guests' homes. On round-trip sailings from the United States, the cruise line visits 225 different ports in 91 different countries, serving more international destinations on cruises sailing round trip from a U.S. homeport than any other brand. The line's homeports in the United States include Seattle, San Diego, Boston, and Fort Lauderdale. In addition, Holland America Line operates more Alaska cruises from Vancouver, British Columbia, Canada, than any other cruise line.

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HOSPITALITY TRENDS

Radisson Blu Hotel, Cluj opens as first five-star hotel in Transylvania

RADISSON BLU | July 11, 2022

Cluj-Napoca, Romania’s second largest city, is growing in popularity as a leisure and business destination and attracts visitors year-round with its artistic vibe, chic cafés in which to linger, peaceful green spaces, and cutting-edge festivals, including Untold, Romania’s biggest electronic-music festival with famous international DJs, held at Cluj Arena, directly across the street from the hotel.Located in the central-western part of the city, Radisson Blu Hotel, Cluj offers contemporary elegance after an extensive, two-year long renovation and conversion of a 1980s hotel to a modern, upper-upscale Radisson Blu property. The architects and designers took inspiration for the new design concept from the location of the hotel and the surrounding nature, including the city’s Central Park, one of the oldest recreational public gardens in Europe, and the contemporary buildings in the local neighborhood.The hotel’s 149 rooms feature large windows with stunning views of the city and the Central Park. Spacious family rooms include an additional sofa bed, while the suites offer the ultimate comfort. The largest suite is the 79-sqm Presidential Suite, which offers guests a separate living room, dining area, and a luxurious bathroom with an aromatherapy shower. The modern Lobby Bar at Radisson Blu Hotel, Cluj is the perfect place to enjoy signature drinks, specialty coffee and snacks, or a quick business lunch. The Park, the hotel’s modern international restaurant, is open for breakfast, lunch, and dinner, and offers a terrace for outdoor dining on warmer days. Hikari, the hotel’s Japanese restaurant is inspired by the “Land of the Rising Sun” and serves sushi, seafood, as well as Japanese spirits and wine in a setting inspired by nature, with views overlooking the adjacent Central Park from its floor-to-ceiling windows.For meetings and events, the hotel includes five meeting rooms for up to 60 people, featuring the latest meeting technology. The private ballroom can host events with up to 300 attendees. Radisson Blu Hotel, Cluj has partnered with the adjacent BTarena, also known as Polyvalent Hall, to provide external meeting and events space for up to 10,000 people. A fitness room is also available with weight training and cardio equipment. “We are excited to open the first Radisson Blu hotel in Transylvania in vibrant Cluj and are thrilled to welcome our first guests this summer. With our attention to detail and personalized service, each stay with us is sure to be a memorable experience” -George Miu, General Manager. With the health and safety of guests and team members as its top priority, Radisson Blu Hotel, Cluj is implementing the Radisson Hotels Safety Protocol program. The in-depth cleanliness and disinfection protocols were developed in partnership with SGS, the world’s leading inspection, verification, testing and certification company, and are designed to ensure guest safety and peace of mind from check-in to check-out. The Safety Protocol is an integral part of Radisson Hotel Group’s Safety and Security program ensuring we always care for our guests and team members. ABOUT RADISSON BLU Radisson Blu is an upper upscale hotel brand that delivers positive and personalized service in stylish spaces. Characterized by attention to small details and the Yes I Can! service philosophy, Radisson Blu hotels are designed to make a big difference and inspire unforgettable experiences with every stay. Through personalized service and local nuance, each stay at a Radisson Blu hotel becomes a true meaningful and memorable experience. Radisson Blu hotels can be found in major cities, key airport gateways, and leisure destinations. Guests and professional business partners can enhance their experience with Radisson Blu by participating in Radisson Rewards, a global loyalty program offering exceptional benefits and rewards. Radisson Blu is part of Radisson Hotel Group, which also includes Radisson Collection, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. ABOUT RADISSON HOTEL GROUP Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,700 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. Radisson Rewards is our international rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers an exceptional experience for our guests, meeting planners, and travel agents at over 640 hotels in Europe, Middle East, Africa and Asia Pacific. Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.

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