Amex GBT: ‘First TMC’ to connect to GDSs for online NDC content

Following a new update to its Neo booking tool, American Express Global Business Travel claims it has become the first TMC to connect to the three GDSs for online NDC content. NEO now links to Amadeus NDC-X and Sabre’s Beyond NDC through Amex GBT’s Supply Management Platform (SMP), while work to integrate with Travelport is currently ongoing. Now in pilot phase, a full release is expected in 2020. Amex GBT has also introduced Routehappy product and amenity information into the Neo point of sale. The TMC . claims users can now see more information about what is included in an air fare. The initial phase includes product information about specific aircraft, such as wifi, food choices and seat pitches. The next phase will include ticket components, such as lounge access and baggage allowance.