ARC boosts corporate travel services with majority stake in NuTravel

PhocusWire | January 22, 2020

Airlines Reporting Corp. (ARC) has acquired a majority interest in NuTravel, a technology company that provides corporate retailing solutions for airlines. Terms of the deal, including what percentage of NuTravel ARC now owns, have not been disclosed. NuTravel will operate as an independent subsidiary of ARC. ARC says this deal, in tandem with its recent investments in Traxo and Blockskye, further expands its “suite of solutions for the end-to-end air travel journey,” a priority president and CEO Mike Premo discussed in an interview at The Phocuswright Conference in November.

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Explore cutting-edge revenue strategies in the hospitality industry. Adopt the latest hospitality management trends to optimize the revenue stream.

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Travel Technology

GetYourGuide Unlocks Four New 'Originals by GetYourGuide' Experiences That Immerse Travelers in the Unique Cultural Traditions of Kyoto City

prnewswire | July 14, 2023

GetYourGuide, leading online travel booking platform, announced today the launch of four new 'Originals by GetYourGuide' — curated, one-of-a-kind experiences exclusively available on the platform — that will respectfully immerse travelers in Kyoto's rich culture and well-known traditions, offering unique access to never-before-seen locations. Created in collaboration with the Kyoto City Tourism Association (DMO Kyoto), GetYourGuide will open centuries-old doors, allowing travelers to appreciate the local heritage of the city and dive deep into Japanese culture at a time when travel to Asia-Pacific destinations is expected to rise by 94%.3 "After reopening to the world late last year, travelers are once again eager for a glimpse of Japan's history and traditions, and Kyoto, which has one of the largest collections of UNESCO World Heritage Sites, is at the top of their list," said Jean-Gabriel Duveau, VP of Brand at GetYourGuide. "Many of Japan's culturally significant sites are hard to access — or even off-limits to visitors — until now. Our newest Originals by GetYourGuide will help travelers discover Kyoto's sacred traditions and rich culture through immersive experiences that take them off the beaten path." GetYourGuide's four new, bucket list-worthy experiences in Kyoto include: Unlock Ninna-Ji, a UNESCO World Heritage temple and learn the art of Wagashi: Commissioned by the imperial family, Ninna-Ji Temple in western Kyoto houses one of the longest-standing temple buildings and is recognized as safeguarding some of the best examples of Japan's temple craftsmanship. In this once-in-a-lifetime experience, travelers will unlock the gates to the Ninna-Ji's imperial and spiritual history before it opens to the public. A resident monk will guide them through the halls, including areas usually closed to the public, until they arrive at Ninna-Ji's private tea house where they will learn how to make traditional Japanese confections known as wagashi and enjoy a traditional tea ceremony. Travelers will prepare these delicacies instructed by a wagashi chef who has been recognized as one of the best by the Japanese government. Uncover the hidden world of Japanese maiko: Kyoto, the former imperial capital, is the birthplace of geiko (Kyoto's geisha) culture, training female performance artists to entertain guests at teahouses and social events by singing, dancing, performing music, hosting tea ceremonies, and serving food and drinks. In an extraordinary opportunity to learn from and interact with a maiko — a geiko apprentice — travelers will be guided through the historic Gion district, Kyoto's famous geiko neighborhood, by a knowledgeable local guide. They will learn about the traditional customs and practices of maiko and geiko, then witness an authentic maiko performance inside a teahouse, get to play maiko games and ask questions directly from the apprentice — an opportunity that is rarely granted to the public. Take in the ancient art of Noh theatre: Travelers will venture to the beautiful, remote village of Ohara nestled in the mountains of northern Kyoto, where visitors to Kyoto rarely stray and a prominent Noh family resides. In a guided tour of the village, they will learn about Noh, an ancient performing art combining dance and theater that is still practiced today. Permitted inside a Noh Master's studio, travelers will see his costumes and centuries-old masks close up, and witness a private performance in his home. At the pinnacle of this experience, participants will be allowed to try Noh themselves — a rare event since traditionally, only Noh families may practice this art form. Practice a guided meditation with a Zen monk: Zen gardens and temples have long been a focal point for visitors to Kyoto and are the lifeblood of the city. In this exclusive experience, travelers will have a rare opportunity to experience the daily life of a Zen monk and gain insight into the history and practices of the temple as they enter the Jōju-ji Temple, a hidden gem known locally for its spectacular summer maple foliage. Here, they will learn about the history of Zen and its impact on Japanese culture, then experience a traditional Zen meditation with the temple's resident monk and get a glimpse into how this ancient wisdom lives on today. The exclusive visit will conclude with a lunch of Shojin, the traditional vegetarian fare of Zen Buddhist monks. To book a visit to any of the four Kyoto Originals, please visit the GetYourGuide website. Reservations are available on a first come, first served basis on select dates through November 2023. About GetYourGuide GetYourGuide, is the leading global online marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover and book the best and most unique activities in any destination — including guided tours by local experts, culinary excursions, cooking and craft classes, skip-the-line tickets, as well as exclusive bucket list experiences. Today, GetYourGuide offers more than 75,000 activities from over 16,000 experience creators. Since launch, travelers from over 150 countries have booked more than 80 million tours, activities and attraction tickets through GetYourGuide. Powered by a global team of more than 700 travel and tech experts, the company is headquartered in Berlin, Germany, and has 17 local offices around the world (including in the UK and USA).

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Travel Technology

easyJet holidays Partners with BeCause to Expand Hotel Sustainability Data Capabilities

PRNewswire | August 24, 2023

BeCause, a startup enterprise software company that is transforming how companies in the hospitality, travel, and tourism industries manage their sustainability data, has announced a new partnership with easyJet holidays to help the tour operator more efficiently collect and communicate hotel sustainability data. BeCause will collect data on hotels certified according to 33 recognized Global Sustainable Tourism Council (GSTC) standards and integrate that data into the easyJet holidays system. That sustainability data will help inform the tour operator's "eco-certified" hotel collection. Efficient and scalable sustainability data management BeCause's sustainability data management solution replaces easyJet holidays' current manual update processes. Under the new partnership, hotel sustainability data will be automatically updated in the easyJet holidays database, ensuring that users and travelers always have up-to-date sustainability information about eco-certified accommodation options. "Through our shared involvement with GSTC, we quickly recognized both easyJet holidays' need for a scalable sustainability data solution and their genuine commitment to industry transformation," said Frederik Rubens Steensgaard, CEO and co-founder of BeCause. "We look forward to a long and productive relationship and helping to make real headway on reducing travel's impact on the environment." Supporting easyJet holidays' eco-friendly goals Part of the easyJet group, easyJet holidays is the UK's fastest-growing tour operator, projected to grow by 60% year-on-year this summer. The company, who were the winners of The Globes' Sustainable Future Award, is committed to making sustainable holidays mainstream and, in addition to the GSTC, partners with the University of Oxford and the UNWTO to help drive forward the development of sustainable travel. "We're committed to our holidays being a force for good and making a positive impact on the environment and local communities in the destinations our customers visit," said Matt Callaghan, Director of Customer & Operations for easyJet holidays. "We know that holidaymakers are caring more than ever about the eco credentials of the hotels they're choosing to stay at. So, we needed a partner to help us connect and communicate hotel sustainability data more efficiently and scale with us as we grow, and BeCause delivered on those criteria." BeCause's technology framework connects certification entities like GSTC and Green Key with travel providers and distributors, enabling over 11,000 hotels, tour operators and OTAs (Online Travel Agencies) to provide travelers with accurate and reliable sustainability data. These processes, traditionally handled via spreadsheets, emails and unconnected niche systems, are ripe for transformation, and managing them more efficiently allows travel and tourism companies like easyJet to accelerate their sustainability efforts across their consumer-facing platforms. About easyJet holidays easyJet holidays is the UK's fastest-growing tour operator, having carried 1.3 million people in its first fully operational year and being named Rising Brand of the Year by Travolution. It offers great-value beach, city and lakes holidays to over 5000 hotels, in more than 100 destinations across Europe, directly through its website and through over 5000 travel agent partners. The ATOL-protected holidays can be secured with a deposit of just £60 per person, including flights, hotel, 23kg luggage and transfers on beach holidays. easyJet holidays is a member of ABTA, and all packages are covered by its Ultimate Flexibility, offering freedom to change a booking, a refund guarantee, and best price guarantee. Winners of the Sustainable Future Award at the Globe Travel Awards 2022, easyJet holidays has a sustainability strategy focusing on three key pillars – create better holiday choices which is about making sustainable travel affordable and accessible to everyone; keep our holidays special, which is maximising the benefits and minimising the negative impacts of travel and tourism, and transform travel for everyone which means embedding sustainability into business decisions and behaviours and driving meaningful change in the industry. Through ongoing collaboration with the University of Oxford and as a member of the GSTC, easyJet holidays is focused on building its research, partnerships and certifications and taking action to make a positive impact on the people and places that make its destinations so special. easyJet holidays has been named one of the Sunday Times Best Places to Work 2023 – being called out as one of the most loved employers and highly commended as a great place to work for LGBTQIA+ employees, as well as being named The Best Workplace in Travel 2023. About BeCause BeCause is an enterprise software company that enables sustainability data to flow more simpler, faster and cheaper so travel and tourism companies can positively impact people, the planet and their profits. BeCause works with over 11,000+ companies, including sustainability-certified hotels, eco-labels, certification entities like GreenKey, industry partners including UN GSTC and marketplaces including Booking.com. The BeCause Sustainability Management Hub allows organizations to collect and display all their communication about their sustainability efforts in one place, empowering them to make sustainability manageable for their operations and a competitive advantage for their business.

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Business Travel

Atrium Hospitality Completes Multimillion-Dollar Makeover at Embassy Suites by Hilton Albuquerque in New Mexico

businesswire | July 13, 2023

Enjoy the Land of Enchantment in the newly redesigned guest accommodations at the Embassy Suites by Hilton Albuquerque. Operated by award-winning Atrium Hospitality, our centrally located hotel in downtown Albuquerque, New Mexico, has completed a four-phase, multimillion-dollar transformation of all 261 two-room guest suites. Alpharetta, Georgia-based Atrium Hospitality, one of the nation’s largest hotel operators, manages a portfolio of more than 80 hotels in 28 states and approximately 3 million square feet of event space. The Embassy Suites by Hilton Albuquerque’s tastefully updated guest suites and bathrooms — including a presidential suite — feature new furniture and fixtures in a modern style. Attractive textile coverings and wall art in an inviting color palette of gray, white, and hues of apricot and brown complement Albuquerque’s natural beauty. Each two-room suite features new 55” televisions, luxurious bedding, a mini-refrigerator, a microwave, a large desk, WiFi, and a full-size sofa bed in a separate living area. This Embassy Suites offers a premium upgrade to Pure Wellness suites, which incorporate science and technology to treat the surface and air in rooms, creating a wellness environment. “We’re excited to offer freshly renovated guest accommodations at the Embassy Suites by Hilton Albuquerque as our full-service hotel continues to serve as a hospitality staple in downtown Albuquerque,” said Steve Ator, Vice President, Operational Strategies West Region, Atrium Hospitality. “Our guests and team members are enjoying the new, modern look of our hotel’s transformed spaces and appreciate the beauty and comfort of our redesigned guest suites.” Plentiful Space to Gather The Embassy Suites by Hilton Albuquerque features 30,000 square feet of flexible event space comprised of 19 meeting rooms that are A/V capable. Our hotel’s more than 12,000-square-foot Sandia Ballroom, named after the area’s scenic Sandia Foothills Open Space, can accommodate up to 1,500 guests. Our experienced events team is ready to help plan the ideal gathering. Our full-service Embassy Suites is one mile from the Albuquerque Convention Center and the University of New Mexico and three miles from the Albuquerque International Airport. Several popular area attractions are nearby. Serving With Atrium SPIRIT Atrium Hospitality’s six core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork guide the Atrium SPIRIT for creating a welcoming environment for all, encouraging the personal and professional growth of the company’s Associates, and being a responsible community partner. Atrium Hospitality supports the American Hotel & Lodging Association’s (AHLA) Responsible Stay environmental initiative, which complements Atrium’s commitment to preserving the planet’s natural resources and being efficient in the operations of the company’s properties nationwide. The Embassy Suites by Hilton Albuquerque participates in LightStay, Hilton’s award-winning, comprehensive platform to measure and manage energy, water and waste. Atrium-managed properties nationwide are proud to take part in Project SEARCH, a school-to-work program for students with intellectual and developmental disabilities, with numerous program graduates hired by our hotels. Five participants recently graduated from the Project SEARCH program hosted at the Embassy Suites by Hilton Albuquerque, and six program participants are slated to begin at our hotel in fall 2023. In addition, the Embassy Suites by Hilton Albuquerque conducts monthly volunteer service with a range of causes, including community cleanup projects and food drives for a local food bank, among others. “For 18 years, the Embassy Suites by Hilton Albuquerque has served as a collaborative community partner in New Mexico’s largest business center,” said Scott Cape, Area General Manager, Embassy Suites by Hilton Albuquerque. “We strive to grow hospitality career journeys and are excited to have been recognized in the New Mexico Top Workplaces 2023.” Scott continued, “The redesign of all of our guest suites was inspired by New Mexico’s remarkable beauty. Our renovated spaces create an inviting atmosphere to work or relax and offer views of Albuquerque’s wonders.” Located at 1000 Woodward Place NE in Albuquerque, New Mexico, the Embassy Suites by Hilton Albuquerque all-suite hotel offers two-room suites; a free made-to-order breakfast; a complimentary evening reception with drinks and snacks; a business center; a 24-hour fitness center featuring a Peloton® bike; an on-site restaurant, lounge and café; room service; and an indoor pool. The Embassy Suites by Hilton Albuquerque is part of the Hilton Honors award-winning guest-loyalty program, which offers Digital Key for accessing your guest room. For more information, to make a booking, or to schedule an in-person or virtual tour, call (505) 245-7100, go to the hotel’s website, or connect with the hotel on Facebook. About Atrium Hospitality Atrium Hospitality is ranked as one of the nation’s largest hotel operators. Headquartered in Alpharetta, Georgia, the company manages a portfolio of 82 hotels in 28 states, representing well-known brands such as: Hilton, Marriott, IHG, and Wyndham, among others. Atrium operates 20,463 guest rooms/suites and approximately 3 million square feet of event space. Atrium Hospitality’s six core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork guide the Atrium SPIRIT for creating a welcoming environment for all, encouraging the personal and professional growth of the company’s Associates, and being a responsible community partner. Atrium is conserving the planet’s natural resources and being more efficient in support of the company’s commitment to sustainability, all while providing exceptional guest experiences. In 2022, Atrium Hospitality added another Atlanta Top Workplaces win to the company’s accolades and celebrated being recognized by The Atlanta Journal-Constitution for a second year. Atrium supports a range of civic and community activities, and Atrium-managed properties nationwide are proud to take part in Project SEARCH, a school-to-work program for students with intellectual and developmental disabilities.

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