TRAVEL TECHNOLOGY

Avoya Travel Launches New Communication Technology

Avoya Travel | January 12, 2021

Avoya Travel as of late launched new communication technology as a component of the Avoya platform named Avoya Conversations. Avoya Conversations offers Independent Agencies in the Avoya Network the alternative to speak with clients by means of instant message through a simple to-utilize framework that is coordinated into Avoya's protected SaaS technology, Agent Power.

The initial rollout of the new technology highlights text messaging, while future phases will incorporate different completely coordinated correspondence choices including live chat, third-party applications like WhatsApp and more.

Avoya Conversations is intended to be a traveler-driven help pointed toward offering communication alternatives dependent on every traveler's individual communication preferences (for example text, email, phone, etc.) The combination of the technology into Avoya's foundation considers constant communication through the Agent Power CRM, where travelers and Independent Agencies in the Avoya Network can connect directly.

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Its purpose is to describe the anticipated plans of TravelBlock for developing a new blockchain token (“Token”) that will be used on a platform sponsored by TravelBlock (“Platform”). Nothing in this document should be treated or read as a guarantee or promise of how TravelBlock’s business, the Platform, or the Tokens will develop or of the utility or value of the Platform or the Tokens.

Spotlight

Its purpose is to describe the anticipated plans of TravelBlock for developing a new blockchain token (“Token”) that will be used on a platform sponsored by TravelBlock (“Platform”). Nothing in this document should be treated or read as a guarantee or promise of how TravelBlock’s business, the Platform, or the Tokens will develop or of the utility or value of the Platform or the Tokens.

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COMMERCIAL TRAVEL

Wego to Acquire Cleartrip's Middle East Business from Flipkart

Wego | February 21, 2022

Wego, the leading online travel marketplace in the MENA region announced that it has signed a definitive agreement with the Flipkart Group, India's homegrown e-commerce ecosystem, to acquire Cleartrip's Middle East business. This transaction also includes the sale of Flyin.com and a technology co-operation agreement between Wego and Flipkart. The Boards of Directors of Wego and Flipkart have approved the transaction, which is expected to close in the second half of 2022, subject to customary closing conditions and regulatory approvals.Cleartrip is a pioneer of online travel in India and is famous and much loved by customers for its user-friendly interface and industry-first initiatives. Cleartrip expanded organically into the Middle East region in 2010 and acquired Riyadh based Flyin.com in 2018, which played a similar role in kick-starting online travel in Saudi Arabia. Wego and Cleartrip both have their regional headquarters located in Dubai Internet City. "Cleartrip and Flyin are both product-driven companies with best-in-class OTA technology that have established strong brands and strong positions across the Middle East, We are excited to welcome Cleartrip Middle East and Flyin into the Wego group. The Middle East is set to be one of the most exciting growth stories of the next decade with the travel & technology sectors taking center stage and with the Wego group playing a very crucial role. This acquisition will significantly increase our scale and capabilities and will strengthen our ability to partner and collaborate across our region. We are also excited to begin a multi-faceted partnership with Flipkart that will involve us sharing a brand across regions and co-operating on technology." -Ross Veitch, CEO & Co-Founder of Wego. The opportunity in travel tech for India is vast, and through Cleartrip, we have been able to provide our customers with a wide range of travel experiences and deeper value,"said Ravi Iyer, Senior Vice President and Head - Corporate Development, Flipkart. "Given our strategic priorities and focus on the Indian market, the acquisition of Cleartrip's Middle East business by Wego provides continuity to its business, and we believe that they are the right partners to boost its next phase of growth. We thank Stuart for his leadership and partnership over the past year as Cleartrip India has become an integral part of the Flipkart Group and wish him and the Wego team continued success. "Our focus is clear, building a world-class online travel business emanating from the Middle East but with global ambitions. The region is well placed to be the engine of growth for travel both as a destination and as a highly mobile, digital-savvy demographic looking for choice and value. By joining forces with Wego, we are able to offer everything from search to service and to contribute meaningfully to that story." -Stuart Crighton, Co-Founder and Head of Cleartrip's International Business, Rothschild and Co. were exclusive advisors to Flipkart on this transaction. About Wego Wego operates the largest online travel marketplace in the Middle East and North Africa (MENA) region and provides award-winning travel search websites and top-ranked mobile apps.Wego harnesses powerful technology to automate and simplify the process of searching, comparing, and booking travel across hundreds of airlines, hotel chains and online travel agencies.Founded in 2005, Wego is dual headquartered in Dubai and Singapore and is backed by investors including Tiger Global Management, Crescent Point, Square Peg Capital, Middle East Venture Partners, and the MBC Group. About the Flipkart Group The Flipkart Group is one of India's leading digital commerce entities and includes group companies Flipkart, Myntra, Flipkart Health+, Flipkart Wholesale, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading Payments Apps in India.Started in 2007, Flipkart has enabled millions of consumers, sellers, merchants, and small businesses to be a part of India's digital commerce revolution, with a registered customer base of more than 350 million, offering over 150 million products across 80+ categories. Our efforts to democratize commerce in India, drive access and affordability, delight customers, create lakhs of jobs in the ecosystem, and empower generations of entrepreneurs and MSMEs have inspired us to innovate on many industry firsts. Flipkart is known for pioneering services such as Cash on Delivery, No Cost EMI and easy returns – customer-centric innovations have made online shopping more accessible and affordable for millions of Indians. Together with its group companies, Flipkart is committed to transforming commerce in India through technology.

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TRAVEL TECHNOLOGY

Sabre and Google Develop Industry-First AI Technology for Travel

Sabre Corporation | October 22, 2020

Sabre Corporation the leading software and technology company that powers the global travel industry, today announced that Sabre and Google are developing an Artificial Intelligence (AI)-driven technology platform that is an industry first in travel. The technology, known as Sabre Travel AI™, is infused with Google's state-of-the-art AI technology and advanced machine-learning capabilities that will help customers to deliver highly relevant and personalized content more quickly, deliver personalized content that better meets the demands of today's traveler, and create expanded revenue and margin growth opportunities. The Company is integrating Sabre Travel AI into certain products in its existing portfolio, with plans to bring those to market in early 2021.

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HOSPITALITY TRENDS

Four Seasons Hotels and Resorts Expands in Mexico with Innovative and Experiential Tented Resort in Punta Mita

Four Seasons Hotels | February 16, 2022

Four Seasons Hotels and Resorts, one of the world's leading luxury hospitality companies, announces plans for an innovative resort concept focusing on highly customizable itineraries led by personal guides, sustainable design and programming inspired by the nature and history of Mexico. The new luxury tented resort will be an expansion of the existing Four Seasons Resort Punta Mita in an untouched enclave within the Resort community.Set to open in late 2022, Naviva®, A Four Seasons Resort, Punta Mita, Mexico will offer a collection of 15 luxury tents nestled in the lush forests of the Riviera Nayarit with sweeping views of the Pacific Ocean. Inspired by the idea of naturaleza viva, or "live naturally," the Resort is deeply integrated into its natural surroundings, inviting guests to connect with the land, sea, fellow guests, and most importantly, themselves. "The Naviva Resort will be an exceptional retreat for those seeking highly individualized service, curated wellness experiences and artful culinary offerings that reflect the culture and character of Mexico,This is an ambitious and innovative new project for our brand, with every detail focused on the wellbeing of the guests, the sustainability of the design and the celebration of the destination." -Bart Carnahan, President, Global Business Development and Portfolio Management, Four Seasons Hotels and Resorts. The Naviva Resort Experience Ahead of arrival, guests will be matched with a personal guide to create a bespoke itinerary based on their specific needs and desires, choosing from a range of experiences or simply relaxing in their beautiful surroundings. The resort guides have been selected for their care, intuition and discernment, along with their knowledge of the destination. The guides will assist in creating custom itineraries and personalizing experiences, while also providing the space and freedom for guests to unwind and explore on their own. Guests will be immersed in the natural design from the moment of arrival, meeting their guides on a cocoon-inspired bamboo bridge overlooking a 30-foot (9 metre) ravine. The design aesthetic continues with butterfly-inspired guest tents perched on hillsides, each with private pools and expansive decks, and many with outdoor gardens. The onsite programming has been thoughtfully curated with the support of local experts and has been designed to allow for heightened personalization – such as one-on-one interactions with the Resort executive chef; personal training sessions in the outdoor gym experience; private dinners with sweeping ocean views and bespoke menus; or exploring Mexico's hidden wine and spirits scene. Guides offer intuitive partnership and knowledge to help guests truly understand and connect with their experiences. The Naviva Resort is perfect for solo travellers, couples or those travelling with close friends and loved ones. With most offerings included as part of the stay, and digital disconnection highly encouraged, guests will be able to fully relax, rejuvenate, explore and get the most out of their journey. About Naviva, A Four Seasons Resort The property will celebrate its natural surroundings through an organic aesthetic and design, with sustainable elements including solar panels, efficient water systems and natural drainage, electric vehicles, upcycled artwork and locally sourced products, materials, produce and ingredients. Luxury Frontiers, international experts in the design of innovative and experiential resorts, has been selected to help bring the Naviva Resort to life and create a sustainable, low-impact sanctuary. The design of the property will allow for seamless movement between indoor and outdoor living, ultimately creating an environment that is ideal for an immersive and transformational journey. The Resort will feature an expansive pool inspired by the enveloping jungle, access to a secluded beach, spa pods that offer customizable treatments featuring products made from local ingredients, a cliffside yoga pavilion and an outdoor gym. In addition, supported by knowledgeable guides, guests will be able to experience the restorative power of an onsite temazcal. The onsite restaurant, Copal, will be a farm-to-table open-air Mexican grill house overlooking the seascapes of Punta Mita, and will serve fresh homegrown produce and bountiful sea catches on a rotating seasonal menu. With the open kitchen as the epicentre of the space, guests will be able to witness traditional cooking techniques at work. In addition to onsite programming and experiences, guests will have full access to Four Seasons Resort Punta Mita, including the restaurant and bar offerings, additional spa and fitness facilities, and beach and pool access. Naviva, A Four Seasons Resort, Punta Mita, Mexico will be located less than an hour's drive from Puerto Vallarta International Airport, where daily inbound and outbound international flights are available. The Naviva Resort will be an expansion of Four Seasons Resort Punta Mita and joins Four Seasons growing collection of properties in Mexico, which include Four Seasons Hotel Mexico City, Four Seasons Resort Los Cabos at Costa Palmas and the upcoming Four Seasons Resort Tamarindo and Four Seasons Resort and Residences Cabo San Lucas at Cabo Del Sol. About Four Seasons Hotels and Resorts Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating 122 hotels and resorts, and 48 residential properties in major city centres and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveller reviews and industry awards. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

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