BCD Travel acquires Italian partner

Buying Business Travel | February 05, 2020

BCD Travel has acquired the business travel and meetings and events activities of its long-time Milan-based Italian partner Ventura Spa. As a result of the purchase, Ventura Spa will operate as a newly-formed company called BCD Travel Italy, which will offer corporate travel, meetings and events and travel consolidation services. Founded in 1977, Ventura Spa became a BCD partner in 2006. With annual sales of around US$400 million and 380 staff, the new company will maintain its offices in Milan, Florence, Turin, Treviso and Guardiagrele.

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However, we should also celebrate the good things about air travel; in the last 100 years we have amassed a rich cultural folklore around this subject. There’s the one involving catching people at the airport (having bought “whatever the cheapest ticket is!”) to proclaim your undying love for someone right before they board their flight (the logistics of this cliché have always bothered me, but I digress.) Or more unrealistically, the one about being seated next to someone incomprehensibly charming (and not outstandingly annoying) on a plane.

Spotlight

However, we should also celebrate the good things about air travel; in the last 100 years we have amassed a rich cultural folklore around this subject. There’s the one involving catching people at the airport (having bought “whatever the cheapest ticket is!”) to proclaim your undying love for someone right before they board their flight (the logistics of this cliché have always bothered me, but I digress.) Or more unrealistically, the one about being seated next to someone incomprehensibly charming (and not outstandingly annoying) on a plane.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Boom Supersonic and Ministry of Supply Launch First-Ever Supersonic Travel Capsule Collection

Boom Supersonic | July 16, 2022

Boom Supersonic, the aerospace company building the world's fastest airliner, optimized for speed, safety, and sustainability, has announced a collaboration with Ministry of Supply, the MIT-founded apparel company that uses science to create comfortable, innovative and sustainable workleisure clothing. The exclusive capsule collection is inspired by a supersonic future where travel time is halved, sustainability is the standard, and comfort is always in style."Flying supersonic is not just a means of transportation—speed resonates with those who value productivity, treasure moments of joy, and believe in the power of science," said Gihan Amarasiriwardena, President and Co-Founder of Ministry of Supply. "We're thrilled to be able to bring this capsule to the world and inspire trips to those far-off destinations unlocked through supersonic flight." "At Boom, our mission is to make the world dramatically more accessible, Our collection with Ministry of Supply is styled to a future where we can explore the world with much greater efficiency and ease." -Bob Stohrer, Chief Marketing Officer for Boom Supersonic The Boom x Ministry of Supply Supersonic Capsule is an exclusive six-piece branded 'system' designed for those on the move. Each piece is designed to offer the ideal blend of engineering, performance, and comfort, and includes: The world's fastest blazer. Like the world's fastest and most sustainable supersonic airline, Overture, the Kinetic Blazer is engineered for efficient travel, with warp-knit, wrinkle resistant stretch fabric. Kinetic has broken two Guinness World Records for the fastest half-marathon in a suit, and is crafted by a team that specializes in carbon fiber used for aircraft fuselages. Coffee-powered socks. Atlas Crew Socks pair body-mapped cushioning with odor-absorbing, coffee-infused yarn, to maximize freshness from takeoff to touch-down. 3D Print-Knit eye mask. Moisture-wicking fabric helps to mitigate dry eyes, designed and knit in 3D to create a form-fitting, light-blocking seal around the eyes for more peaceful overnight trips. Travel blanket. Made from 100% recycled material, this blanket is perfectly sized for travel, and moisture-wicking for next-level humidity control, creating a more comfortable microclimate in flight. Weekend tote. An all-purpose tote large enough to carry the essentials, designed with tough, nylon-webbed shoulder straps for enhanced durability. Travel cup. A vacuum-insulated stainless steel mug keeps your favorite travel beverage at just the right temperature throughout your journey. The limited-edition supersonic travel capsule collection is available now at Ministry of Supply, while quantities remain. To explore the collaboration, please visit: https://www.ministryofsupply.com/all/boom-x-ministry-of-supply-supersonic-capsule About Boom Supersonic Boom Supersonic is redefining commercial air travel by bringing sustainable, supersonic flight to the skies. Boom's historic commercial airliner, Overture, is designed and committed to industry-leading standards of speed, safety, and sustainability. Overture will be net-zero carbon, capable of flying on 100% sustainable aviation fuels (SAF) at twice the speed of today's fastest passenger jets. Overture's order book, including purchases and options, stands at 70 aircraft, and Boom is working with the United States Air Force for government applications of Overture. Named one of TIME's Best Inventions of 2021, the XB-1 demonstrator aircraft rolled out in 2020, and its carbon neutral flight test program is underway. The company is backed by world-class investors, including Bessemer Venture Partners, Prime Movers Lab, Emerson Collective and Amex Ventures. For more information, visit https://boomsupersonic.com. About Ministry of Supply Ministry of Supply is an MIT-founded clothing company that leverages advanced manufacturing techniques, innovative materials, and human-centered design to make clothing scientifically better and more adaptable for the modern hybrid lifestyle. For more information, visit www.ministryofsupply.com.

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TRAVEL TECHNOLOGY

Coty and Ant Group Reach Strategic partnership to Deploy Alipay+ Solution in Global Travel Retail Industry

Coty Inc | August 03, 2022

Coty Inc. (NYSE: COTY) ("Coty"), one of the world’s leading beauty companies and global leaders in fragrance, has officially signed the Global Travel Retail Joint Business Partnership with Ant Group to enhance the cooperation in digitalization. The agreement means that Coty will be the first beauty company to reach the strategic partnership in travel retail to support digital platforms like Alipay and other digital payment methods at a global level through Alipay+, a suite of global cross-border mobile payments and marketing solutions operated by Ant Group.Based on the partnership, Coty will continue expanding the travel retail business through the digital operation powered by Alipay+, by creating comprehensive and diversified brand campaigns via Alipay and other payment platforms, and offering more customized consumer experience with higher quality and efficiency. This strategic partnership will extend from China to a wider area of APAC, and furtherly to Coty’s global travel retail market. In the past year, Coty's travel retail business saw an outstanding performance. The traffic and sales of brick & mortar retail stores in Hainan saw strong growth with the help of digital operation, and the duty-free business in China achieved a triple-digit growth. Digital operation is a clear strategic focus for Coty Travel Retail to innovate online and offline shopping experiences with a traveler-centric approach. Alipay, as a leading digital open platform leveraged by over 80 million businesses serving more than 1 billion consumers, is a valuable partner of Coty to co-create the future of beauty by innovative marketing capabilities and digital payment solutions. Since 2021, Coty has partnered with Alipay together on a series of travel retail activations, including Lancaster Super Brand Day, fragrance annual award, and had “Travel Around World” campaign debut in June. "The cooperation with Ant Group in digitalization will help us serve our customers better In the future, Coty and Ant will continue to work together to explore more possibilities of digital channels to improve consumer experience. We will also aim to deliver better services and products to more consumers around the world on their travel journey, and let them enjoy a better, more convenient and sustainable future." -Caroline Andreotti, Executive Vice President of Coty's Global Travel Retail Business, remarked at the signing ceremony. With the signing of this agreement, Coty will go forward hand in hand with Ant Group to boost the development of digital service as well as the travel retail business, and will continue to develop more in-depth cooperation in an all-round way, across precision marketing, omni channel activations, and digital payment solution. Coty's travel retail department is bringing the global iconic brands and tourists’ most favorable regional brands to travel retail channels, covering prestige and consumer brands, to build a matrix that include three product categories – fragrance, makeup, and skincare. At the present, the brands that Coty’s travel retail department is operating in Asia Pacific market include: 2-axis beauty brands (covering makeup and fragrance) -- Gucci beauty and Burberry beauty; the fragrance category -- Chloe, Tiffany, Miu Miu, Marc Jacobs, Calvin Klein; and the skincare category, of which, Lancaster, founded in Monaco in 1946, is a representative among the iconic high-end skincare brands. The skincare category, in particular, has grown exponentially in Asia and represents a huge growth opportunity for Coty Travel Retail. By launching Lancaster with an Asia-focused product line-up, Coty targets to become an even stronger global player in skincare. It features new merchandising designs and offers the Asian consumers effective, sophisticated, safe, and sustainable personal care products customized to fit their regional needs. The key markets for this new product line-up are China, Korea, Thailand, and India focusing on the key markets for the category in the travel retail industry and a strategic vector of growth for the company . Till now, Lancaster has set up four brick & mortar retail stores in Hainan and launched an official mini program on the Alipay platform, injecting a booster into the skincare business expansion of Coty in APAC. With innovative technologies and solutions, Alipay+ brings an easy way to capture digital-first customers and makes it more convenient for merchants to serve hundreds of millions of users of leading digital payment service providers. Especially, through a one-stop integration and simple technical adaption, merchants can access all existing and later-onboarded digital payment methods brought by Alipay+. Moreover, Alipay+ can help merchants further extend the reach of potential users through its rich marketing campaign solutions. Facing the impact and challenge caused by the COVID-19, Alipay+ has been working with brands since 2020, to find a way out for the travel retail industry in the post-pandemic era. With the comprehensive understanding of brand business, Alipay+ is making efforts to empower digital operation and transformation of business partners, and to improve consumers’ shopping experience with its payment and marketing solutions. About Coty, Inc. Founded in Paris in 1904, Coty is one of the world’s largest beauty companies with a portfolio of iconic brands across fragrance, color cosmetics, and skin and body care. Coty serves consumers around the world, selling prestige and mass market products in more than 130 countries and territories. Coty and our brands empower people to express themselves freely, creating their own visions of beauty; and, we are committed to creating our own positive impact on the planet. Learn more at coty.com or on LinkedIn and Instagram. About Ant Group and Alipay+ Ant Group aims to create the infrastructure and platform to support the digital transformation of the service industry. It strives to enable all consumers and small and micro businesses to have equal access to financial and other services that are inclusive, green and sustainable. Ant Group is the owner and operator of Alipay, the leading digital platform in China serving hundreds of millions of users, and connecting them with merchants and partner financial institutions that offer inclusive financial services and digital daily life services such as food delivery, transport, entertainment, and healthcare. Ant Group has further introduced Alipay+, a suite of global cross-border mobile payments and marketing solutions which enables merchants, especially small and medium-sized businesses, to better serve consumers from all over the world by collaborating with global partners.

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TRAVEL TECHNOLOGY

Agilysys to Reveal New Digital and Mobile Software Approaches to Overcoming Hospitality Staff Shortages

Agilysys | September 19, 2022

The global gaming industry saw record revenue in 2021 and is expected to do so again in 2022, with industry analysts revising expected revenues upward to $876 billion from a previous estimate of $747.9 billion according to the Global Gaming Industry study posted by ReportLinker in July. However, as patrons return in record numbers, owners, operators and management teams are struggling to staff enough positions to serve them.About 6.2 million U.S. hospitality workers lost their jobs in 2020 due to pandemic shutdowns, and many of these workers have left the industry permanently or retired. According to a survey by job search site Joblist, half of U.S. hospitality workers surveyed said they would not be returning to the same jobs they held before the shutdowns, and one-third said they are no longer considering working in hospitality. The combination of continued staff shortages and increased guest demand is accelerating the development of inventive and quick-to-deploy technology solutions to close this gap. At the G2E (Global Gaming Expo), Agilysys hospitality experts will host an Innovation Lab session on Tuesday, October 11 at 2:00 p.m. that will reveal real-world examples of new mobile, on-demand and kiosk-based software solutions that casino resorts and other properties are deploying with immediate guest-pleasing and revenue-driving results. G2E is the largest gaming and entertainment event in North America. The event will be held at The Venetian Expo in Las Vegas October 10-13, and will host hospitality industry professionals from all over the world. In addition to its Innovation Lab session, Agilysys also will showcase its software Experience Enhancers™ Collections that extend Agilysys’ property management systems (PMS), point-of-sale (POS) solutions, and Inventory and Procurement (I&P) solutions to amplify Return on Experience (ROE) for both guests and staff. ROE measures how technology creates more engaged and empowered staff members as well as guests that return more often, spend more, and leave stronger reviews. ROE covers longer-term returns gained by ensuring every experience at every touchpoint avoids disappointment and creates a champion. Built to improve ROE through a variety of staff and guest experiences, Agilysys’ Experience Enhancers Collections enable property operators, management companies and owners to maximize the emotional and empirical returns derived from unifying advanced technology across their operations. “As those of us who serve or work in this industry know, hospitality is a zero-disappointment business Even one negative experience among a dozen positive ones can provoke a patron to leave a negative review or tell others about their disappointment. That is why we collaborate with our customers and other thought leaders in hospitality and gaming to continuously understand what guests and employees value most so we can design and deliver software that optimizes those experiences across a property and over time. We are finding that new digital, mobile and self-service technologies are proving to be game-changers for many properties, elevating guest satisfaction and revenue while reducing employee stress,” -Ramesh Srinivasan, president and CEO for Agilysys. Casinos and resorts interested in actions they can take to elevate guest service despite staffing constraints can see demonstrations in Agilysys’ G2E Booth #3800 and learn more in the Agilysys Innovation Lab session on Tuesday, October 11 at 2:00 p.m. Those who participate in booth demonstrations will have the chance to win a $250 Amazon gift card. To schedule a meeting with an Agilysys hospitality expert, please click here. About Global Gaming Expo Global Gaming Expo (G2E) is the world's premier gathering of commercial and tribal gaming professionals. For more than 20 years, G2E has convened the global gaming industry to discover cutting-edge technology, connect with peers and industry experts, and access expert education. For more information, please visit https://www.globalgamingexpo.com/en-us.html. About Agilysys Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include: branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point of sale (POS), and inventory and procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs. www.Agilysys.com

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