TRAVEL TECHNOLOGY
prnewswire | May 31, 2023
Ready or not, hurricane season is upon us. NOAA is predicting a "near-normal" Atlantic Hurricane Season – with 12 to 17 named tropical storms and 5 to 9 hurricanes. But, as we know, a storm doesn't have to be named to ruin a vacation. So, InsureMyTrip, a NOAA Weather-Ready Nation WRN Ambassador™, is committed to helping travelers prepare for weather-related concerns.
InsureMyTrip's Hurricane Educational Center now includes more information to better assist travelers with their upcoming trips. The content hub also offers access to travel data, a free travel guide eBook, videos, and other resources.
Travel insurance coverage can be confusing, especially when extreme weather comes into play. One major thing to keep in mind – buy travel insurance early. Once a storm starts forming, it is considered a "foreseeable event" and insurance coverage will no longer be available to cover losses related to that storm.
How Hurricane Coverage Works
Travel insurance is an effective and cost-efficient way to cope with the risk of travel during hurricane season and to help guard against potential financial losses.
When it comes to severe weather, insurance may enable travelers to receive reimbursement of pre-paid, non-refundable trip costs if they must cancel a trip due to severe weather-related issues covered under the trip cancellation benefit.
Here are some scenarios that may trigger travel insurance coverage:
My flights are grounded due to a hurricane: Many plans may cover a traveler when common carriers - such as airlines and cruise lines - cease service due to weather. The cessation of services must be for a certain number of hours, usually 24-48.
My resort is in the path of a hurricane: A few plans may cover when the traveler's destination is under a NOAA-issued hurricane warning. *
A hurricane damaged my hotel or resort: Many plans may cover a traveler when a hotel, resort, or vacation rental is devastated and made uninhabitable by a storm.
A hurricane damaged my home: Many plans may offer coverage when the primary home of a traveler sustains destructive storm damage that renders the home uninhabitable.
I changed my mind: For the flexibility to cancel a trip for reasons other than those listed as "covered reasons" on a policy, a traveler may consider Cancel for Any Reason (CFAR) protection.
CFAR is an optional time-sensitive benefit available on some plans that allow a traveler to cancel a trip for any reason, up to 48 hours before the scheduled departure. Reimbursement is usually 50-75% of the prepaid, non-refundable trip cost. A traveler must meet specific eligibility requirements and must purchase a policy with CFAR within 14-21 days of making an initial trip payment or deposit.
Hurricanes and Airline Cancellation Policies
Flight cancellation policies vary by airline and circumstance. When an airline cancels a flight due to bad weather, most will try to rebook passengers on the next available flight.
Airlines are not required to reimburse travelers for losses incurred as a result of a canceled flight due to weather. Travelers concerned about protecting pre-paid, non-refundable trip expenses should consider travel insurance.
Travelers interested in learning more about insurance plans for travel during hurricane season can visit www.InsureMyTrip.com or call 1-800-551-4635 to speak with a licensed travel insurance agent.
*Included on some comprehensive travel insurance plans, the NOAA-issued hurricane warning must be issued for the traveler's destination within of the traveler's scheduled departure. The cancellation must also be more than 14 days after the traveler's effective date for trip cancellation coverage. This means that there would not be coverage for a hurricane warning issued within the 14-day period after your policy goes in
About InsureMyTrip
It's simple. InsureMyTrip finds you the right travel insurance plan, every time. InsureMyTrip is the authority on travel insurance. We are committed to empowering travelers to make the best possible insurance decisions by leveraging our technology, data intelligence, and expertise. InsureMyTrip is rated A+ by the Better Business Bureau.
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COMMERCIAL TRAVEL
Operto | March 21, 2023
Operto Guest Technologies, a leading provider of automated solutions for 50 million-plus rooms in the global hospitality industry, today announced that it secured US$25 million in a Series-B financing round. The financing was led by Centana Growth Partners, with participation from Thayer Ventures, FUSE, Blackpines Capital Partners and Derive Ventures.
Proceeds from the round will be used to further fuel Operto’s aggressive expansion in the global short-term rental and hotel markets, where it already works exclusively with Accor Hotels to power its global digital key program. This includes luxury hotel brands such Fairmont and Raffles, where Operto’s revolutionary contactless digital solutions can be leveraged to remove common friction points in the guest journey, while lowering operating costs and driving new sources of revenue for the hotel.
"We are delighted to announce our B-Round funding, which will enable us to build upon our exceptional company growth over the past 3 years. It will accelerate our company mission to build cutting-edge technology solutions that drive amazing guest experiences, across the entire accommodation spectrum. In addition, our solutions will continue to deliver huge operational efficiencies for property owners and hosts by lowering costs and driving additional in-stay guest revenues, which is becoming increasingly important in today’s macroeconomic environment,” said Operto CEO Steve Davis. “Hospitality is one of the last major industries to be disrupted by technology, and we believe there is a significant opportunity to bring the benefits of simple, affordable automation to the sector. We are excited about the future, and we look forward to making a real difference to the accommodation industry."
“Operto is leading the digital transformation of the hospitality industry by creating a seamless, automated check-in and check-out experience for its customers,” said Eric Byunn, co-founder and partner at Centana Growth Partners. “Centana has been following the digitization of the hospitality industry closely, and we are very excited about this sort of innovative disruption streamlining the experience of owners, hosts, and guests. We will leverage our expertise in the payments and commerce ecosystem to work with Operto as they continue to innovate in an industry with such enormous potential.”
In addition to the funding announcement, Operto is pleased to announce that Sam Shank has joined the company’s Board of Directors. Shank, who was previously CEO and founder of HotelTonight and former head of Airbnb’s Commercial Team, brings a wealth of hospitality and travel industry experience to Operto. "Operto's cutting-edge technology solutions are reshaping the hospitality industry, and I am excited to be a part of the journey,” said Shank. “I look forward to working with the team to help drive growth and innovation."
Operto’s automated, customizable platform enables hotels, property managers and others to remotely provide access as well as monitor and control a wide range of devices and systems, including smartphone-enabled guest verification, security deposit and payment, electronic elevator and room access. By providing property managers with real-time data and insights, Operto helps streamline operations, reduce costs and enhance the guest experience.
Operto Guest Technologies is well-positioned to continue its rapid growth and expansion into new markets. The company is committed to delivering innovative solutions that help property managers improve efficiency, reduce costs and provide a better experience for their guests.
About Operto Guest Technologies
Operto Guest Technologies is a Vancouver-based company that provides smart property automation solutions for the hotel and vacation rental sectors. Operto’s platform enables property owners and managers to remotely monitor and control their properties, enhancing the guest experience while improving operational efficiency. The company's solutions can integrate with existing property management software and are customizable to meet the unique needs of each property. Operto Guest Technologies' solutions have been adopted by property managers and owners in over 100-countries worldwide.
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TRAVEL TECHNOLOGY
Marriott International | May 26, 2023
Marriott International announced today that it has signed an industry-first agreement with Rappi, Inc., the multilatina technology company. The collaboration aims to increase everyday earning opportunities and offer an elevated travel experience for both Marriott Bonvoy members and Rappi users.
Marriott Bonvoy members will soon be able to link their Rappi and Marriott Bonvoy accounts, which will result in exclusive benefits, like earning Bonvoy Points for qualifying Rappi purchases while offering additional benefits to Rappi Prime users. This unique arrangement marks the first time that a global hotel company has entered into a strategic collaboration with a Latin American technology company, showcasing Marriott International's continued commitment to innovative and tech-forward collaborations that meet the evolving needs of its guests.
"As the largest hotel company in the Caribbean and Latin America, we continue to be committed to enhancing the travel experience of our Marriott Bonvoy members, from booking to check-out, ensuring we are meeting our guests where they are. Working with one of the most innovative startups will allow us to keep our promise of providing more everyday earning opportunities for members and introduce us to Rappi users who may still be unfamiliar with our award-winning travel program," said Diana Plazas-Trowbridge, Chief Sales and Marketing Officer for Marriott International in the Caribbean and Latin America.
Marriott Bonvoy, Marriott International's award-winning travel program and marketplace, currently has over 5.8 million users in the Caribbean and Latin America. The collaboration with Rappi will enable Marriott International to offer its services to Rappi's more than 30 million users across nine countries in Latin America, including Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, and Uruguay.
"With this strategic partnership with Marriott Bonvoy we continue to strengthen our position as a leading multi-vertical technology company in Latin America, ensuring the best offer and experience when booking travel through Rappi, and continuing to make our Prime subscription the highest value program in Latin America," said Guido Becher, Global Head of Rappi Travel.
The collaboration between Marriott Bonvoy and Rappi will roll out first in Mexico, Marriott's largest market in the region, and will be followed in the upcoming months by Colombia and other markets where Rappi operates.
Rappi, which has quickly become one of the most popular and trusted technology companies in Latin America, is a leader in digital services that offers innovative solutions to unmet needs, as it manages to connect users, commerce and courier in a strong digital ecosystem. Among its verticals, Rappi offers restaurant, grocery & pharmacy delivery, courier, Fintech, ecommerce and travel, and a Prime subscription service offering free delivery and numerous other benefits. Rappi is headquartered in Bogota, Colombia, and currently services over 350 cities in 9 Latin American countries.
About Marriott International
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 8,500 properties under 31 leading brands spanning 138 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly awarded travel program.
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