Olo Inc., | February 13, 2023
Olo Inc., a renowned open SaaS platform for restaurants that facilitates hospitality at every guest touchpoint, recently announced the availability of Borderless functionality for all customers of Olo Pay. This unlocks the advantages of streamlined payment across a larger set of 600 brands in Olo's network to improve the checkout experience for guests. This feature and several other product innovations are now available to aid its restaurant clients in providing superior hospitality.
Borderless, which was offered only to customers using Olo Pay's white-label interface Serve, is now available to all Olo Pay customers, including those with custom ordering websites and apps, allowing more brands to increase revenue and gain actionable guest data. For example, its capabilities eliminate the need for guests to remember passwords or enter credit card information at every transaction, simplifying the checkout process. It also lets restaurants increase guest retention, basket conversion, and visit frequency, improves the guest experience and de-identifies guest data to guide high-level business decisions.
Olo also introduced QR Code Ordering and Geolocation Partner Notifications this quarter. The new QR code ordering capability lets guests update their table numbers quickly and easily from their mobile device, allowing them to dine where they want and connecting guests to servers, thereby enhancing on-premises dining.
Expo, Olo's tablet-based software solution for restaurant front-of-house workflow, now displays guest arrival and approaching notifications for restaurants using Geolocation Partner Notifications. The feature's automation solves the need for multiple tablets and facilitates quick and fresh food preparation for guests.
New York-basedOlo is a major on-demand commerce platform driving the digital transformation of the restaurant industry. The platform provides the infrastructure to capture consumer demand and manage orders across all channels. Through integrations with over 300 technology partners, its customers can create digital experiences with the industry's most robust and adaptable restaurant commerce ecosystem. Over 500 restaurant brands utilize Olo to increase digital sales, maximize profitability, and maintain direct customer relationships.
COMMERCIAL TRAVEL, INDUSTRY OUTLOOK
GO7 | February 08, 2023
On February 7, 2023, GO7, formerly 777 Travel, launched its new brand as part of a larger strategy to connect its processes, teams, and corporate portfolio around its central mission to transform travel brands by putting control back in their hands. The launch of GO7 is a significant milestone in a multi-year plan to re-architect traditional airline solutions behind the scenes. It follows the acquisition of Air Black Box, WorldTicket, and AeroCRS by 777 Partners.
GO7 solidifies 777 Partners' innovative travel technology strategy, centered on developing new commerce channels for airlines and travel companies and enhancing next-generation distribution, interlining, retailing, and passenger connectivity.
Over 185 network, low-cost, regional, and rail operations use the company's travel technology solutions. These include global ticketing and distribution services, loyalty and payment platforms, next-generation passenger service systems, and baggage, interlining, and disruption solutions that help airlines enable customers' connected journeys and efficiently generate revenue.
GO7 is poised to pioneer industry restructuring at a time when it is essential for travel brands to transform, and its leadership team is committed to democratizing air travel and reimagining the travel experience.
Meir Hadassi Turner, Chief Executive Officer of GO7, shared, "There's more passion and desire for travel from consumers than ever before, and demand is surging from new places and new operators. GO7 is an exciting moment for us and a key milestone in our journey to help airlines and travel brands meet this demand, generate more dynamic experiences and accelerate revenue growth without adding layers of complexity." He added, "This moment also recognises our valued customers and partners who have supported this journey and will be at the centre of everything through our next chapter."
(Source – Cision PR Newswire)
London-based GO7 represents a fresh approach to travel technology, with the belief that airlines and other travel operators should regain control through flexible, customer-centric technology. The path to GO7 began with the acquisitions of AeroCRS, WorldTicket, and AirBlackBox by its investment firm, 777 Partners. The suite of integrated solutions provided by GO7 enables airlines to transform their commercial operations through modern, adaptable technology flexibly designed as a "one-stop" or custom solution. Over 185 airlines worldwide already utilize the firm's services, proving its foundations are solid
PCH Hotels &amp;amp; Resorts | March 16, 2023
PCH Hotels & Resorts, a hospitality solutions provider, has recently announced that it has expanded its services to open third-party hotel management services for the additional ownership groups.
PCH Hotels & Resorts has been working for different properties with a combined operational experience of about 200 years. It has achieved many awards and accolades like Marriott’s recognition, IHG and travel-based publications. It offers services for hotel operations, revenue management, food & beverage management, spa, capital budget management, accounting, human resources and IT solutions. Its operational team suggests a strategic and data-driven approach for positive topline development, budgeting, market share growth, community stewardship and guest experiences. It focuses on experiential lifestyle hotels and resorts while operating many F&B outlets and European spas. It outranks both branded and independent boutique hotels in the Southern U.S.
Its additional acquisition and development abilities include due diligence assistance, brand selection and evaluation, capital expenditure assessment and CAPEX plan development, repositioning and rebranding analysis, hotel design and site plan analysis, IT Infrastructure, market and revenue projections, franchise agreement review and assistance, business plan development, and pre-opening services.
Chairman and CEO of PCH Hotels & Resorts, James Buckalew said, “Historically, we have provided third-party hotel operations services for a select group of hoteliers, but as the market continues to rebound post-pandemic, we believe now is the time to begin offering our services to a larger pool.” He added, “Having operated hotels since 1999, PCH understands what it takes to manage a successful hotel that provides outstanding guest services and a profitable bottom line with 2022 a record year.”
(Source – Business Wire)
About PCH Hotels & Resorts
Headquartered in Mobile, Alabama, PCH Hotels & Resorts, a hospitality company, specializes in refined comfort, Southern hospitality, Robert Trent Jones Golf Trail, and exceptional guest experiences. It is a franchised management company with Marriott. It has acquired different hospitality companies like the Grand Hotel Resort and Spa. It has been among the top hospitality employer in Alabama since 2000. It manages various properties like Renaissance Marriott resort properties, Marriott resort properties, Autograph Collection resort, and the Outlet Shop. Each property is near the extensive Robert Trent Jones Golf Trail. The Retirement Systems of Alabama owns its broad portfolio.