Blink strikes partnership with Canadian travel insurer TuGo

Insurance Business America | November 08, 2019

Ireland-based travel insurtech Blink has entered into a partnership with TuGo, one of Canada’s top travel insurance providers. The deal will see TuGo launch the MyFlyt service, powered by Blink’s real-time flight delay monitoring technology. TuGo’s travel insurance customers registered with MyFlyt can enjoy benefits such as airport lounge access if a flight is delayed by two hours or more, or a cash payout per traveller, which is immediately deposited into their bank account. Blink offers a data-driven travel disruption solution. Once a traveller registers their flight details, Blink can monitor that flight in real time. If a flight delay occurs, the user will be notified automatically of the delay.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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TRAVEL TECHNOLOGY, COMMERCIAL TRAVEL

CLEAR Launches a New Identity Verification Technology at Long Beach Airport

CLEAR | January 25, 2023

On January 24, 2023, the consumer services company - CLEAR launched its identity verification technology at Long Beach Airport, making travelers' identity screening quick and effortless. CLEAR's network is specialized to verify the identities of its members by scanning their eyes or fingers instead of identity proofs like a driver's license. After verification, the CLEAR ambassador will take the member through a specific lane to TSA physical security. It will save the time of the member waiting for security screening approval. This new launch is set to generate a profit of around 1.2 million dollars, along with creating 23 job opportunities. Members, who opt for the CLEAR Plus feature, will get access to this new identity-verification technology, which would cost around $16 per month, billed annually. This membership is discounted for American Express, United Airlines, and Delta Air Lines members. The newly-registered active members who are military, veterans, and government officials will also be charged less. Besides, the member can also add family members to their CLEAR Plus account, which would cost $60 for one adult per year. CLEAR's CEO, Caryn Seidman-Becker, said, "California continues to be an incredibly important market for CLEAR, and we're excited to kick off 2023 by further expanding our footprint in Southern California. Launching at Long Beach Airport means locals and tourists alike can enjoy our predictable, friction-free travel experience in even more places – which is all part of our mission to transform the way people live, work and travel." (Source – Cision PR Newswire) About CLEAR CLEAR has been making identity verification frictionless since 2010. Its new lanes are accessible at San Diego International Airport, Ontario International Airport, Palm Springs International Airport, Los Angeles International Airport, and Long Beach Airport. In addition, the company also features a free LAX Fast Lane, a virtual queueing pilot. This feature allows travelers to plan ahead of time and even book a time slot for a party at the security checkpoint.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Cirium Launches First Phase of Satellite-Based Aircraft Maintenance Tracking

Cirium | November 24, 2022

Cirium has revealed the aviation industry’s first satellite-based aircraft maintenance tracking feature in its Ascend Profiles module.Its new Ground Events feature enables aircraft and engine manufacturers, maintenance, repair and overhaul service providers, parts suppliers, lessors and insurers to monitor and predict future aircraft maintenance events. This means businesses can better understand when and where an aircraft last had a maintenance event and forecast its next visit. It also helps to identify aircraft transitions and define strategies around how and where maintenance and aftermarket budgets are being allocated by operators or owners. “We are innovators and constantly looking to surface new ideas to empower the aviation industry. By tracking each Ground Event of an airline’s aircraft, we can identify whether it was for redesigned cabins, new aircraft branding, a maintenance event, or for its return to service.” -Jeremy Bowen, CEO at Cirium The first phase of the new Ground Events feature captures all instances when aircraft spend over seven days on the ground and identifies the aircraft registration, airport, arrival date and time, departure date and time, ground event duration (in days) and aircraft age. For specific airlines the feature showcases the types of maintenance activity and the provider. The new feature demonstrates the power of combining Cirium’s unrivaled fleets and advanced satellite-based flight tracking data with the MRO locations and MRO relationships data. In one example, it shows Air France has been redesigning the cabin interiors of all 15 of their Airbus A330 fleet to match the interiors of their A350 aircraft. This reflects the carrier’s focus on enhancing the passenger experience and benefitted the airline when air travel started to return post the COVID-19 lockdowns. All 15 A330s were ready to return to service with the new interiors installed in July 2020. Meanwhile, the feature shows how Lufthansa returned five of their Airbus A340s, which were due for retirement, back into service as the pandemic impacted the deliveries of new aircraft. It further records how the airline partnered with IAC in Dublin to repaint the A340s in the new Lufthansa livery and regular maintenance checks were conducted by Lufthansa Technik Malta, Lufthansa Technik Philippines, and Joramco. Given the increased demand during the pandemic for the shipment of PPE and the rise of ecommerce, Cirium’s Ground Events data shows how Federal Express (FedEx) were able to maximize their fleet and leverage strong relationships with their maintenance provider. FedEx ramped up their cargo flights, utilizing young aircraft – around one-to-eight years old – and maintained a consistent two-year maintenance cycle. The Ground Events feature is part of the Ascend Profiles User Interface (UI) which visualizes aircraft intelligence of airline and lessor profiles and provides quick insights around aircraft types, airport locations, OEMs, MROs and more. The is available as an app and works across desktop, mobile and tablet. Find out more. About Cirium Cirium brings together powerful data and analytics to keep the world moving. Delivering insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines and financial institutions, among others, to make logical and informed decisions which shape the future of travel, growing revenues and enhancing customer experiences. Cirium is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The shares of RELX PLC are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX.

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TRAVEL TECHNOLOGY,DESTINATION AND TOURISM

Space Perspective Becomes First Global Space Travel Experience Company

Space Perspective | November 16, 2022

Space Perspective unveiled MS Voyager – the world’s first Marine Spaceport for human spaceflight, and the first in a planned fleet of this new class of spaceports globally. Spaceports are sites for launching and receiving spacecraft. Now with the capacity to launch from marine-based sites around the world, in addition to launching from land on Florida’s Space Coast, Space Perspective becomes the first global space travel experience company, offering safe and sustainable journeys to the edge of space from where Explorers live and play.The name Voyager is an homage to the Voyager 1 Space Probe mission which, on astronomer Carl Sagan’s request, took a photo of Earth from across the solar system on February 14th, 1990. That photo, now known iconically as the Pale Blue Dot, inspired Sagan’s book of the same name and his call for humans to “preserve and cherish the pale blue dot, the only home we’ve ever known” – words that reverberate through Space Perspective’s mission today. “Space Perspective will change your relationship with our planet by providing the quintessential astronaut experience of viewing Earth from the blackness of space, It’s imperative for us to think about our business with a global mindset. Removing geographic borders for launch and landing accelerates our mission of making this transformative experience more accessible to the world and international marketplace – safely, reliably and with minimal impact on our planet.” -Jane Poynter, Space Perspective’s Founder and Co-CEO Plans are underway to integrate marine-based launches into marquee global events, and conversations are active with several potential destinations across the globe to offer Explorers an awe-inspiring view of some of the world’s most iconic geography. We always imagined offering the opportunity to view the most incredible natural phenomena from space, including the Northern Lights, the boot of Italy, the sheer scale of the Nile Delta, and the deep blue seas around the Bahamas. Marine Spaceports like MS Voyager make this a reality, said Poynter. MS Voyager and future Space Perspective Marine Spaceports give the company the operational flexibility needed to grow its business more quickly to reach a supply-constrained global market for commercial space travel that analysts recently estimated could reach over $8 billion by 2030[1]. Marine Spaceports create ideal launch conditions in two ways: by navigating to areas of good weather, which allows for year-round operations within a region, and by moving with the sea breeze, so there is virtually no wind across the deck. This enables more frequent launch opportunities, as well as more options for the time of day, including sunrise and sunset nighttime stargazing flights for Explorers. “This is another important milestone and a proud moment for the Space Perspective crew both in terms of pioneering engineering and the ability to scale our offer quickly, globally. We are grateful to our extended crew of dynamic, best-in-class operational partners,” -Space Perspective’s Founder, Co-CEO and CTO Taber MacCallum. Acquired from one of the world’s premier shipbuilders, Edison Chouest Offshore, MS Voyager’s marine operations will be supported by Guice Offshore. The 292-foot-long vessel, which will call Port Canaveral its home, is now being outfitted for launch, retrieval, and SpaceBalloon™ operations at Conrad Shipyard -- preparations for which were provided by Gulf Ship. In keeping with Space Perspective’s environmentally conscious ethos, offsets will be provided by Cool Effects, and the vessel itself is being retrofitted to use biofuel to reduce its carbon footprint. When it’s time to come back to Earth at the end of the journey in Spaceship Neptune’s pressurized capsule, a patent-pending splash-cone at its base provides a smooth and gentle water landing. Fast boats from Fluid Watercraft will then arrive to stabilize the capsule, which will be lifted onto the Marine Spaceport by a custom-built A-frame provided by Supreme Integrated Technologies. Communications throughout the operation – between land, sea, and capsule – will be provided by Silvus Technologies, utilizing military-grade StreamCaster MANET radios and MN-MIMO waveform technology. We've always believed in Space Perspective's mission and the experience they are bringing to the world through human spaceflight. Unlocking the ability to scale globally with the addition of Marine Spaceports only strengthens the proposition and the power of the company to change people's lives and the future of our planet, said Brandon Ross, General Partner of LightShed Ventures, a major Space Perspective investor. MS Voyager will begin operations in the New Year, aligned to Space Perspective’s planned test flights that commence in early 2023. Space Perspective has sold over 1,000 tickets to date. Tickets are available to reserve now at their current price of $125,000 at SpacePerspective.com. For more information, visit SpacePerspective.com. Follow Space Perspective for updates on Twitter, LinkedIn, Facebook and YouTube. Experience the capsule interior here. About Space Perspective Space Perspective is the world’s only carbon-neutral luxury spaceflight experience company. It invites more people than has historically been possible to experience a thrillingly new and visceral perspective that expands the human consciousness – the incredibly exhilarating panoramas and scale of Earth in space. The Observer cited Space Perspective as "the best suborbital space tourism offering in the world." Setting a new bar in out-of-this-world thrilling experiences, as soon as late 2024 Space Perspective plans to take Space Explorers to space inside Spaceship Neptune’s pressurized capsule propelled by a high-performance SpaceBalloonTM without using rocket fuel or high G forces. Space Explorers see the world anew through its vast windows, 450 miles in any direction. The ultra-comfortable, accessible, and gentle six-hour journey redefines space travel. Space Perspective is led by industry luminaries Jane Poynter and Taber MacCallum and their unique-in-the-world expert crew who have been integral to all human SpaceBalloonTM flights, and marine launches over the last 50 years. Building on that experience, the Space Perspective crew has innovated and patented the safest spaceflight experience in the world. Poynter and MacCallum have been dubbed ‘Masters of the stratosphere’ by Bloomberg Businessweek. MacCallum also served as Chairman of the Commercial Spaceflight Federation.

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