Booking.com building connected travel with Google Nest

PhocusWire | December 20, 2019

Booking com has signed a one-year partnership with Google Nest to help build a more "connected trip experience" for travelers and property hosts. While the partnership has a promotional element to it, kicking off with free Nest devices for U.S. travelers spending more than $150, it also aims to provide partners with access to products and services that could improve the experience in properties. Booking com and Google Nest say guests and hosts are looking for more safety and security features when staying in private accommodation with smart technology potentially filling gaps.

Spotlight

The way people pay for travel is reaching a new level of complexity. There are now a host of local players offering e-wallets, currency cards, peer-to-peer exchanges, and credit and debit cards, all hoping to compete with cash. Download this free report now to understand how payments are diverging and how you can take advantage of the new environment as a travel brand.

Spotlight

The way people pay for travel is reaching a new level of complexity. There are now a host of local players offering e-wallets, currency cards, peer-to-peer exchanges, and credit and debit cards, all hoping to compete with cash. Download this free report now to understand how payments are diverging and how you can take advantage of the new environment as a travel brand.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Alaska Airlines launches first U.S. electronic bag tag program

Alaska Airlines | December 01, 2022

Alaska Airlines became the first U.S. airline to launch an electronic bag tag program, which enables guests to tag their luggage through the airline's mobile app before they even reach the airport. This week, 2,500 Alaska Mileage Plan members will begin receiving their electronic bag tag. Those elite status members included in the first wave of the program are guests who have traveled in the last 12 months, checked-in at least one bag and were among the first to register to use the device."The last thing our guests want to do is stand in line," said Charu Jain, senior vice-president of merchandising and innovation for Alaska. "With the addition of the Alaska Airlines electronic bag tag, our guests can complete almost all of their check-in tasks – from the comfort of their home, at work or on the way to catching their flight." The three-by-five-inch devices are updated with a guest's flight information through the Alaska Airlines mobile app during check-in; essentially allowing travelers to head straight to the bag drop area once they arrive at the airport. The Alaska Airlines electronic bag tag is estimated to reduce the time guests spend in airport lobbies by about 40%, including reducing lines and the use of paper bag tags. In addition to the device's impressive lifespan and durability (Alaska Airlines employees tested it by running it over with a truck), the devices don't require charging or batteries. "We've tested our electronic bag tags on countless flights across the country, including international routes where Alaska Airlines flies, and the devices have performed exactly as they're meant to," said Jain. "We'll collect feedback from our first wave of users before the devices become available to purchase to all our guests early next year." The Alaska Airlines electronic bag tag will be available for purchase to all guests starting in 2023 and will operate on all Alaska Airlines marketed flights operated by Alaska Airlines, Horizon Air and SkyWest Airlines. Along with the hardware, the software for the device is provided by BAGTAG, a Dutch company that is a pioneer in the field of baggage technology solutions. "Alaska Airlines is an excellent example of a carrier on a mission to improve all aspects of their passenger's experience, This vision is leading their choices for innovation such as electronic bag tags and we are very proud to assist them in this project." -Jaspar Quak, BAGTAG managing director Click here to check out how the Alaska Airlines electronic bag tag works and join the notification list when the devices become available for purchase. About BAGTAG BAGTAG was founded in 2014 in the Netherlands, with the purpose of introducing the world's first flexible and secure electronic bag tag solution. Having developed in close cooperation with the world's leading airlines, the company launched its hardware solution in 2018 and is now leading the market for electronic bag tags. About Alaska Airlines Alaska Airlines and our regional partners serve more than 120 destinations across the United States, Belize, Canada, Costa Rica and Mexico. We emphasize low fares and award-winning customer service. Alaska is a member of the oneworld global alliance. With the alliance and our additional airline partners, our guests can travel to more than 900 destinations on more than 20 airlines while earning and redeeming miles on flights to locations around the world. Learn more about Alaska at news.alaskaair.com and follow @alaskaairnews for latest news. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group.

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DESTINATION AND TOURISM, HOSPITALITY TRENDS

Chartwell Hospitality Transforms Land in Brentwood and Lebanon for New Hotels

Chartwell Hospitality | October 28, 2022

Chartwell Hospitality announced it has purchased land in Brentwood and Lebanon, Tenn., to bring new hotels to these suburbs of Nashville. Chartwell Hospitality will transform the land in Brentwood into a TownePlace Suites by Marriott and will build a Home2 Suites by Hilton in Lebanon. Chartwell Hospitality has partnered with Rockbridge on both hotel projects. Chartwell Hospitality will develop and manage both properties.TownePlace Suites by Marriott offers guestrooms with full kitchens, outdoor community patios with grills, free Wi-Fi, on-site laundry, upscale fitness center, outdoor pool, and lobby marketplace. The Brentwood TownePlace Suites will feature 120 rooms and will be located in the East Park development of Maryland Farms. Chartwell Hospitality worked with Boyle Investment Company on their efforts to rezone the existing office building parcel to allow for hotel use. Chartwell Hospitality plans to demolish the existing obsolete Office Building #1 within East Park by the end of 2022 and redevelop the space into the TownePlace Suites. The firm plans to break ground on the hotel’s construction in the spring of 2023. Chartwell Hospitality will concurrently break ground in Lebanon, Tenn., for the 120-room Home2 Suites in the spring of 2023. Home2 Suites features an extended-stay hotel concept with complimentary hot breakfast, laundry and fitness areas, free Wi-Fi, multiple outdoor spaces, 24-hour business centers, expansive community spaces, and pet-friendly environments. “As Nashville grows and draws more tourists and new businesses, so do its surrounding towns and cities. We are excited to bring these two new hospitality options to the Brentwood and Lebanon communities and continue to support the growing tourism in Middle Tennessee," -Will Schaedle, Executive Vice President of Chartwell Hospitality. About Chartwell Hospitality Chartwell Hospitality is a fully integrated real estate company based in Nashville, Tennessee. We specialize in the acquisition, development, and management of high-quality, branded, limited- and full-service hotels. Founded in 2003, Chartwell consistently surpasses competition in occupancy and market rates. Simply, our mission is to be the best in the business. For more information, visit www.chartwellhospitality.com.

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DESTINATION AND TOURISM, HOSPITALITY TRENDS

NEOM names first partner hotel brands with Ennismore

NEOM | October 18, 2022

Hotel Development, the NEOM division responsible for building a future-centric hospitality ecosystem in the northwest corner of Saudi Arabia, has signed its inaugural hotel partner, Ennismore. With a blank canvas and no legacy infrastructure, Hotel Development will capitalize on the region's potential to establish a new era for the industry – one of imagination and a sense of duty to guide and inform how humanity engages with our world. The division will also support NEOM's bold ambitions to attract more than five million visitors by 2030.The agreement signed with Ennismore, the world's fastest-growing lifestyle hospitality company, corresponds with Hotel Development's main goal of establishing global partnerships. The inaugural tie-up will see two of Ennismore's iconic brands – 25hours Hotels and Morgans Originals – open properties in TROJENA, NEOM's mountain tourism destination that features a ski village. "Hotel Development aims to accelerate human progress by redefining how we travel, stay, and live. Our partnership with Ennismore echoes our mission to pioneer in the space of experiential hospitality in a way that shapes the future of hotels in the Kingdom and beyond. With a shared passion for developing differentiated and imaginative hospitality concepts, we look forward to seeing this relationship – and others like it – flourish." -Chris Newman, Executive Director, Hotel Development at NEOM Philip Gullett, Executive Director and Region Head, TROJENA, said: The mountains of TROJENA are set to become one of the most awe-inspiring destinations the world over. Both 25hours Hotels and Morgans Originals are ideal brands for TROJENA as we look to deliver extraordinary experiences for residents and visitors seeking luxury, adventure, entertainment, livability, and escape from the status quo. "25hours Hotels and Morgans Originals are lifestyle brands rooted in creativity, bringing design-focused spaces and authentic culinary experiences, creating deep connections with our guests. As we grow globally, we are excited for our brands to open in TROJENA, a unique setting, which will attract both local and international visitors." -Gaurav Bhushan, Co-CEO of Ennismore The 25hours team, together with founder Christoph Hoffmann and Berlin's Studio Aisslinger are working on a bespoke story and design concept for TROJENA. The narrative is inspired by the futuristic architecture of the building and will include nods to science-fiction movies as well as to the alpine heritage of the brand. The 25hours Hotel will have an in-house cinema, a farm-to-table restaurant, a bike workshop with co-working, as well as a rooftop restaurant with pool. The Morgans Originals hotel will be designed to transport guests from the surreal and natural landscapes of TROJENA, into a world rooted in the iconic cultural legacy of the brand. The hotel will feature four world-class dining outlets and a 2,000-meter destination spa and bathhouse, in addition to an architecturally significant ski slope roof and rooftop pool bar overlooking the dramatic TROJENA mountains. The hotel will also feature an eight-story vertical core with microclimates and immersive art experiences that will showcase the individuality of the brand. Early enabling construction works have already commenced in TROJENA, with the main construction work on the ski village due to begin at the end of 2022. In addition to hospitality, the village includes residential components centered around a public plaza, as well as high- end retail and dining experiences. The sides of the mountain extend onto the roof of the village, creating a stunning ski slope skyline that can be activated year-round through various adventure sports facilities. Tasked with driving the establishment of a world-class tourism sector, Hotel Development aims to serve the diversification goals of Saudi Vision 2030. In addition to forming strategic partnerships, the division will work alongside tourism sector partners on nurturing ambitious talent and proud Saudi ambassadors who will form the bedrock of the industry. Championing a culture of diversity and expertise, the division aims to build an ambitious workforce empowered to ideate boldly and reimagine hospitality from the ground up. About NEOM NEOM is an accelerator of human progress and a vision of what a new future might look like. It is a region in northwest Saudi Arabia on the Red Sea being built from the ground up as a living laboratory – a place where entrepreneurship will chart the course for this new future. It will be a destination and a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation. NEOM will include hyperconnected, cognitive cities, ports and enterprise zones, research centers, sports and entertainment venues and tourist destinations. As a hub for innovation, entrepreneurs, business leaders and companies will come to research, incubate, and commercialize new technologies and enterprises in groundbreaking ways. Residents of NEOM will embody an international ethos and embrace a culture of exploration, risk-taking and diversity. For further information email media@NEOM.com or visit www.NEOM.com and www.NEOM.com/en-us/newsroom. About Ennismore Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. It curates and manages unique properties and experiences in some of the most exciting destinations worldwide. Founded in 2011 by entrepreneur Sharan Pasricha, Ennismore and Accor entered a joint venture in 2021 to create a new autonomous entity, with Accor holding a majority shareholding. Creating the world's fastest-growing lifestyle hospitality company, it brings together Ennismore's know-how in building brands with creative storytelling, design, and authentic experiences, with Accor's wealth of knowledge in delivering scale, network growth and distribution. Under the leadership of Sharan Pasricha, Founder & Co-CEO, and Gaurav Bhushan, Co- CEO, Ennismore comprises 14 brands - with 101 operating properties and further 137 in the pipeline - and a collection of over 150 culturally relevant and diverse restaurants and nightlife destinations. Ennismore puts innovation at the center of everything it does, with four dedicated in-house specialist studios, which obsess every guest touchpoint including Carte Blanched – a fully integrated F&B concept platform; a creative studio of interior and graphic designers; a digital product and tech innovation lab, and a partnerships and collaborations division. Ennismore has been included in Fast Company's World's Most Innovative Companies lists in 2020 and 2021; ranked #29 in FT1000: Europe's Fastest-Growing Companies; and is part of FT Future 100 - the UK's fastest-growing businesses that are shaping the future of their sector. The Ennismore brands: 21c Museum Hotel, 25hours Hotels, Delano, Gleneagles, Hyde, JO&JOE, Mama Shelter, Mondrian, Morgans Originals, SLS, SO/, The Hoxton, TRIBE and Working From.

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